Hilton Bali Resort

Hotels
Preferred Partner Plus
No. 5 in Luxury Hotel & Resort in Bali
8.7
/10
Very Good
2,779 reviews

What Guests Say About Their Stay

Staff Friendliness (57)
Surroundings (56)
Room Space (56)
Bedroom (55)

P***i

10.0
/ 10
Great panoramic view, beautiful hotel landscape, amazing sunrise, best price for ocean view room.

Verified Traveler

10.0
/ 10
We had the most wonderful stay at the Hilton Nusa Dua with two other groups of friends. Our two boys loved the water slide and pool areas (so did we). The kids club is more suitable for children around 6-8 years and younger, so we didn't really use that, but the staff were so friendly and accommodating, the food was incredible, and the resort itself was so scenic. Our room was perfect, and while there is some construction going on next door, we didn't even notice it as our room was soundproof—and our room was right at the end of the resort where the works were occurring. Would absolutely stay there again.

Olivia Y. S.

9.7
/ 10
Arrived early but the room is ready! Awesome greeting at the front desk. What I love the most is the check-in area is separated & convenient. I was greeted with Cok Bagus & Farsya. They were super nice & attentive, my room also got upgraded to the pool view - my kids appreciate the gesture so much. Thank you for the superb service & kind gesture!

K***n

10.0
/ 10
Spent 4 nights here, everything was great! Especially their services, all staff were friendly and helpful. My kid loves the pool so much!

V***r

10.0
/ 10
All is just perfect, worth the price and their service is really excellent.
In the Area
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Jalan Raya Nusa Dua Selatan, Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80361

Main Facilities

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AC
Swimming Pool
Restaurant
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Newly Renovated
Luxurious Swimming Pool
+2 more
About Hilton Bali Resort Sitting atop a 40-meter cliff, with stunning views of the Indian Ocean, Hilton Bali Resort offers 420 well-appointed rooms, suites and villas. The resort is famous for its breathtaking sights from the majority of its rooms, extensive lush gardens and one of the most picturesque secluded beaches on the island. Take things down a gear and relax on our secluded white-sand beach with private cabanas and sun loungers. Enjoy an array of recreational facilities including four interconnecting pools, three covered tennis courts, a fitness center, sauna, steam room, and outdoor cold and hot jetted tubs. Unwind with a pampering treatment at Mandara Spa while the kids are entertained with our children-friendly facilities including Kids Club, a kids pool, waterslides and a sand lagoon. Dining options are represented by four restaurants and bars specializing in Balinese, ocean inspired, and international cuisine. Separate upgraded facilities are offered for executive-level guests.
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What's around Hilton Bali Resort

Jalan Raya Nusa Dua Selatan, Nusa Dua, Nusa Dua Beach, Bali, Indonesia, 80361
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About Hilton Bali Resort

Sitting atop a 40-meter cliff, with stunning views of the Indian Ocean, Hilton Bali Resort offers 420 well-appointed rooms, suites and villas. The resort is famous for its breathtaking sights from the majority of its rooms, extensive lush gardens and one of the most picturesque secluded beaches on the island.

Take things down a gear and relax on our secluded white-sand beach with private cabanas and sun loungers. Enjoy an array of recreational facilities including four interconnecting pools, three covered tennis courts, a fitness center, sauna, steam room, and outdoor cold and hot jetted tubs. Unwind with a pampering treatment at Mandara Spa while the kids are entertained with our children-friendly facilities including Kids Club, a kids pool, waterslides and a sand lagoon.

Dining options are represented by four restaurants and bars specializing in Balinese, ocean inspired, and international cuisine. Separate upgraded facilities are offered for executive-level guests.

All facilities in Hilton Bali Resort

Swimming Pool Hilton Bali Resort
Swimming Pool
Entertainment Facility Hilton Bali Resort
Entertainment Facility
Lobby Hilton Bali Resort
Lobby
Exterior Hilton Bali Resort
Exterior
Others Hilton Bali Resort
Others

Public Facilities

  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
  • Late check-out

Transportation

  • Car rental
  • Valet parking
  • Security

General

  • AC
  • Parking
  • Swimming pool

Hotel Services

  • Money changer
  • Laundry service
  • Multilingual staff

Things to Do

  • Barbecue
  • Fitness center

Nearby Facilities

  • ATM/Banking
  • Souvenir shop

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hilton Bali Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Restaurant, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00 - 12:00
Available rooms at Hilton Bali Resort
420
Another facilities in Hilton Bali Resort
Room service, Safety deposit box, WiFi in public area, Late check-out, Car rental

Frequently asked question in Hilton Bali Resort

What are available facilities at Hilton Bali Resort?
There are top facilites at Hilton Bali Resort such as AC, Swimming Pool, Restaurant, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hilton Bali Resort?
The standard check-in time at Hilton Bali Resort is starting from From 15:00 while the latest check-out time is at 12:00 - 12:00
How many stars does Hilton Bali Resort have?
Hilton Bali Resort is a 5.0-star hotel.
How many rooms does Hilton Bali Resort have?
Hilton Bali Resort has 420 rooms in total.
Is there parking at Hilton Bali Resort?
Yes, Hilton Bali Resort provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Hilton Bali Resort

Overall Ratings & Reviews Hilton Bali Resort

Traveloka (1,779)
Other sources (1,000)
8.8
Very Good
From 1,779 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

8.9

People often mention about Hilton Bali Resort
All
Family Friendly (42)
Room Space (42)
Bedroom (42)
Surroundings (41)
Staff Friendliness (41)
Ambiance (38)
Hotel Area (38)
Bathroom (36)
Taste (35)
Variety (32)
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Most Recent
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Traveler Reviews Hilton Bali Resort

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
Very good hotel for staycation with family
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review about your and your family's stay. We are delighted that our hotel provided you with a pleasant and comfortable stay. Your compliments encourage us to continue striving to maintain the highest quality of service and facilities. We hope to welcome you and your family back to our hotel again in the future. Sincerely, Amit Sakrani, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great hotel, very recommended, beautiful view.
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Accommodation's Reply
16 Apr 2026
Dear Guest, Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed the stunning views during your stay. It is also a pleasure to hear that our facilities contributed to a memorable stay. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
10/10 for the breathtaking view once we entered the hotel lobby, the strongest point for you to come and stay here. The second strongest point for me is the beach access. I have two daughters who are really into the pool and beach. So, for us, it is important to find the most comfortable hotel so you don't need to go anywhere; we can just go down and enjoy both. Third, the in-house restaurant can be counted not only as a complement; I tried the Japanese restaurant, and the food was great. My kids loved it, and you can reserve a table with an ocean view. Also, for me, they have a tennis court. That's just perfect! Overall, it was a very nice experience. Thanks, Hilton Nusa Dua! You should invite our family to come over again 😄
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Accommodation's Reply
16 Apr 2026
Dear Guest, Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed the stunning views, beach access, and our dining offerings during your stay. It is also a pleasure to hear that our facilities contributed to a memorable and comfortable family getaway. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great panoramic view, beautiful hotel landscape, amazing sunrise, best price for ocean view room.
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Accommodation's Reply
16 Apr 2026
Dear Guest, Thank you for sharing your kind feedback following your recent stay. We are delighted to know that you had a pleasant experience and enjoyed the overall ambiance of the resort. It is always rewarding to hear that our guests leave with memorable impressions. We truly appreciate your support and recommendation. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, perfect for a staycation
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. We are committed to always providing comfort and a pleasant atmosphere for all our guests. We look forward to welcoming you again. Sincerely, Amit Sakrani, General Manager
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g***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Awesome vibes... Will be back on my next family vacation... 🥰
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for sharing your wonderful experience with us. We are delighted to know that our venue left a positive impression on you during your stay. We are honored to have been a part of your family's vacation. We hope to welcome you back again in the future. Sincerely, Amit Sakrani, General Manager
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Muhamad I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Perfect hotel for a family staycation. Everything was perfect.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Muhammad I., Thank you for choosing Hilton Bali Resort as your family vacation destination. We are delighted to hear that your stay was perfect and memorable. Your review encourages us to continue providing the best service and experience for all our guests. We hope to welcome you back again for another memorable experience at our resort. Sincerely, Amit Sakrani, General Manager
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yuvaika e.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The yoga mats/exercise mats in the gym area smell unpleasant and are unhygienic. Please pay more attention to the comfort of the gym. If they can't be provided, a notice should be posted so guests can bring their own.
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Accommodation's Reply
16 Apr 2026
Dear Ms. Yuvaika E., Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced while using our fitness facilities. Your feedback is very important to us as we continuously strive to improve the quality of our facilities and the comfort of all our guests. We will follow up on this as part of our efforts to improve our cleanliness and service standards, and we hope to provide an even better experience on your next visit. Sincerely, Amit Sakhrani, General Manager
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Jan
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Check-in was hampered by a rather long wait. We arrived at 3:00 PM and got our room at 4:00 PM, as it was peak season. Overall, it was very good.
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Accommodation's Reply
16 Apr 2026
Dear Ms. January H.A.W., Thank you for choosing to stay with us during your recent visit. We are delighted to hear that your overall stay was excellent. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Amit Sakhrani, General Manager
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Bianka M. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Had an amazing experience at Hilton Bali Resort Nusa Dua. Stayed for 6 to 8 March 2026 for my birthday escape with family. Everything was perfect. Got a free room upgrade thanks to Mrs. Ida Bagus. And also given a surprise birthday cake during breakfast on the 8th. The room was clean, spacious. The sleep was really comfortable. The bathroom was amazing. The breakfast was delicious. Overall, the best experience. Thank you Hilton Bali Resort
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Accommodation's Reply
16 Apr 2026
Dear Bianka M. S., Thank you for sharing your wonderful birthday stay experience with us. We are delighted to know you and your family enjoyed a memorable escape and appreciated the room upgrade and birthday surprise. It is great to hear that you were comfortable and satisfied with the room, breakfast, and overall experience. We truly appreciate your kind words and look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
G***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Overall, the service was quite good. The food was plentiful and varied. The taste was quite good. It's just a shame the room amenities feel a bit old-school. They could be updated to be more modern.
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Accommodation's Reply
16 Apr 2026
Dear Mr. G*h, Thank you for sharing your feedback. We are glad you were impressed with the food and overall service during your stay. We also appreciate your comments regarding the condition of the room, which we will take into consideration for future improvements. Your feedback is invaluable to us. We hope to welcome you back again in the future. Sincerely, Amit Sakrani, General Manager
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V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Comfy room, great view, lots of activities for kids. Staff are friendly and helpful too 🤍
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Accommodation's Reply
16 Apr 2026
Dear V***a, Thank you for your kind review. We are happy to know you enjoyed a comfortable room and beautiful views during your stay. It is also great to hear that the resort activities and service met your expectations. Your feedback is truly appreciated. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Calvin S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It was a very nice experience! Got upgraded to a private villa by the front office receptionist. Very friendly and seamless process, the lobby area was also very comfortable with A/C on. Bought the breakfast buffet package and it was also very nice! Stayed here a couple of times previously and never disappoints! Very recommended, thank you so much!
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Accommodation's Reply
16 Apr 2026
Dear Calvin S., Thank you for your continued loyalty and for sharing your experience. We are delighted that you enjoyed the room upgrade and found the check-in process smooth and welcoming. It is wonderful to know you also appreciated the breakfast and overall stay experience. Your kind words mean a lot to us. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Ali R. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
(+) Lots of pools for kids and adults. Adequate beach line. Breakfast delicious. () Staff could be more sincere. Child seat in the restaurant is dirty.
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Accommodation's Reply
16 Apr 2026
Dear Ali R. P., Thank you for sharing your feedback with us. We are glad you enjoyed the variety of pools, beach access, and breakfast offerings. We also appreciate your constructive comments regarding service and cleanliness, which will be reviewed carefully. Your input helps us improve our guest experience. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.6
/10
Reviewed 8 week(s) ago
(+) Lots of pool for kids and adult. Adequate beach line. Breakfast delicious. (-) Staff could be more sincere. Child seat in the restaurant is dirty.
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Accommodation's Reply
16 Apr 2026
Dear Ali R. P., Thank you for sharing your feedback with us. We are glad you enjoyed the variety of pools, beach access, and breakfast offerings. We also appreciate your constructive comments regarding service and cleanliness, which will be reviewed carefully. Your input helps us improve our guest experience. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Philip J. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Great for family trips. Lots of foreigners from around the world and families.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Philip J.C., Thank you for your review. We are delighted to hear that you enjoyed your family-friendly stay here. It is always gratifying to know that our resort is a convenient choice for family travel. Your feedback is invaluable. We hope to welcome you back in the future. Sincerely, Amit Sakrani, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
We had the most wonderful stay at the Hilton Nusa Dua with two other groups of friends. Our two boys loved the water slide and pool areas (so did we). The kids club is more suitable for children around 6-8 years and younger, so we didn't really use that, but the staff were so friendly and accommodating, the food was incredible, and the resort itself was so scenic. Our room was perfect, and while there is some construction going on next door, we didn't even notice it as our room was soundproof—and our room was right at the end of the resort where the works were occurring. Would absolutely stay there again.
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Accommodation's Reply
16 Apr 2026
Dear Guest Thank you for sharing such a detailed review. We are delighted that you and your family enjoyed the pools, dining experience, and overall resort atmosphere. It is also great to know your room provided a comfortable and peaceful stay. Your kind words about the team and facilities are truly appreciated. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
An Ti
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Cool, friendly staff, spa facilities, swimming pool, sandy beach, delicious food, 4 restaurants, no need to leave the hotel, everything is complete.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Anti, Thank you for taking the time to share your feedback. We are delighted that you were impressed with the friendly service and facilities offered at our resort. We are pleased to hear that you had a comfortable and enjoyable stay. We hope to welcome you back in the future. Sincerely, Amit Sagarani, General Manager
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Hendra P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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Accommodation's Reply
16 Apr 2026
Dear Ms. Hendra P., Thank you for choosing to stay with us. We are delighted to hear that you were impressed with the friendly and helpful service during check-in. It is always our pleasure to receive excellent service from all our guests. We appreciate your kind feedback and hope to welcome you again soon. We look forward to welcoming you back in the future. Sincerely, Amit Sakrani, General Manager
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Olivia Y. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Arrived early but the room is ready! Awesome greeting at the front desk. What I love the most is the check-in area is separated & convenient. I was greeted with Cok Bagus & Farsya. They were super nice & attentive, my room also got upgraded to the pool view - my kids appreciate the gesture so much. Thank you for the superb service & kind gesture!
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Accommodation's Reply
16 Apr 2026
Dear Olivia Y. S., Thank you for sharing your wonderful experience during your recent stay. We are delighted to know your arrival experience was smooth and the room was ready upon early check in. It is also great to hear that the room upgrade to a pool view added extra joy for your family. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Number of reviews per page
20
40

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Lobby 4 Hilton Bali Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hilton Bali Resort

Traveloka (1,779)
Other sources (1,000)
8.8
Very Good
From 1,779 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

8.9

People often mention about Hilton Bali Resort
All
Family Friendly (42)
Room Space (42)
Bedroom (42)
Surroundings (41)
Staff Friendliness (41)
Ambiance (38)
Hotel Area (38)
Bathroom (36)
Taste (35)
Variety (32)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hilton Bali Resort

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
Very good hotel for staycation with family
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for taking the time to write a review about your and your family's stay. We are delighted that our hotel provided you with a pleasant and comfortable stay. Your compliments encourage us to continue striving to maintain the highest quality of service and facilities. We hope to welcome you and your family back to our hotel again in the future. Sincerely, Amit Sakrani, General Manager
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E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great hotel, very recommended, beautiful view.
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Guest, Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed the stunning views during your stay. It is also a pleasure to hear that our facilities contributed to a memorable stay. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
10/10 for the breathtaking view once we entered the hotel lobby, the strongest point for you to come and stay here. The second strongest point for me is the beach access. I have two daughters who are really into the pool and beach. So, for us, it is important to find the most comfortable hotel so you don't need to go anywhere; we can just go down and enjoy both. Third, the in-house restaurant can be counted not only as a complement; I tried the Japanese restaurant, and the food was great. My kids loved it, and you can reserve a table with an ocean view. Also, for me, they have a tennis court. That's just perfect! Overall, it was a very nice experience. Thanks, Hilton Nusa Dua! You should invite our family to come over again 😄
Read More
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Guest, Thank you for sharing your wonderful experience with us. We are delighted to know that you enjoyed the stunning views, beach access, and our dining offerings during your stay. It is also a pleasure to hear that our facilities contributed to a memorable and comfortable family getaway. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great panoramic view, beautiful hotel landscape, amazing sunrise, best price for ocean view room.
Find this review helpful?
Accommodation's Reply
16 Apr 2026
Dear Guest, Thank you for sharing your kind feedback following your recent stay. We are delighted to know that you had a pleasant experience and enjoyed the overall ambiance of the resort. It is always rewarding to hear that our guests leave with memorable impressions. We truly appreciate your support and recommendation. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Great, perfect for a staycation
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay with us. We are committed to always providing comfort and a pleasant atmosphere for all our guests. We look forward to welcoming you again. Sincerely, Amit Sakrani, General Manager
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See original
g***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Awesome vibes... Will be back on my next family vacation... 🥰
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for sharing your wonderful experience with us. We are delighted to know that our venue left a positive impression on you during your stay. We are honored to have been a part of your family's vacation. We hope to welcome you back again in the future. Sincerely, Amit Sakrani, General Manager
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See original
Muhamad I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Perfect hotel for a family staycation. Everything was perfect.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Muhammad I., Thank you for choosing Hilton Bali Resort as your family vacation destination. We are delighted to hear that your stay was perfect and memorable. Your review encourages us to continue providing the best service and experience for all our guests. We hope to welcome you back again for another memorable experience at our resort. Sincerely, Amit Sakrani, General Manager
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yuvaika e.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 3 week(s) ago
The yoga mats/exercise mats in the gym area smell unpleasant and are unhygienic. Please pay more attention to the comfort of the gym. If they can't be provided, a notice should be posted so guests can bring their own.
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Accommodation's Reply
16 Apr 2026
Dear Ms. Yuvaika E., Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced while using our fitness facilities. Your feedback is very important to us as we continuously strive to improve the quality of our facilities and the comfort of all our guests. We will follow up on this as part of our efforts to improve our cleanliness and service standards, and we hope to provide an even better experience on your next visit. Sincerely, Amit Sakhrani, General Manager
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Jan
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Check-in was hampered by a rather long wait. We arrived at 3:00 PM and got our room at 4:00 PM, as it was peak season. Overall, it was very good.
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Accommodation's Reply
16 Apr 2026
Dear Ms. January H.A.W., Thank you for choosing to stay with us during your recent visit. We are delighted to hear that your overall stay was excellent. We appreciate your feedback and hope to welcome you back in the future. Sincerely, Amit Sakhrani, General Manager
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Bianka M. S.
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9.7
/10
Reviewed 4 week(s) ago
Had an amazing experience at Hilton Bali Resort Nusa Dua. Stayed for 6 to 8 March 2026 for my birthday escape with family. Everything was perfect. Got a free room upgrade thanks to Mrs. Ida Bagus. And also given a surprise birthday cake during breakfast on the 8th. The room was clean, spacious. The sleep was really comfortable. The bathroom was amazing. The breakfast was delicious. Overall, the best experience. Thank you Hilton Bali Resort
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Accommodation's Reply
16 Apr 2026
Dear Bianka M. S., Thank you for sharing your wonderful birthday stay experience with us. We are delighted to know you and your family enjoyed a memorable escape and appreciated the room upgrade and birthday surprise. It is great to hear that you were comfortable and satisfied with the room, breakfast, and overall experience. We truly appreciate your kind words and look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
G***h
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Leisure
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8.8
/10
Reviewed 4 week(s) ago
Overall, the service was quite good. The food was plentiful and varied. The taste was quite good. It's just a shame the room amenities feel a bit old-school. They could be updated to be more modern.
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Accommodation's Reply
16 Apr 2026
Dear Mr. G*h, Thank you for sharing your feedback. We are glad you were impressed with the food and overall service during your stay. We also appreciate your comments regarding the condition of the room, which we will take into consideration for future improvements. Your feedback is invaluable to us. We hope to welcome you back again in the future. Sincerely, Amit Sakrani, General Manager
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V***a
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Leisure
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10.0
/10
Reviewed 5 week(s) ago
Comfy room, great view, lots of activities for kids. Staff are friendly and helpful too 🤍
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Accommodation's Reply
16 Apr 2026
Dear V***a, Thank you for your kind review. We are happy to know you enjoyed a comfortable room and beautiful views during your stay. It is also great to hear that the resort activities and service met your expectations. Your feedback is truly appreciated. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Calvin S.
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10.0
/10
Reviewed 6 week(s) ago
It was a very nice experience! Got upgraded to a private villa by the front office receptionist. Very friendly and seamless process, the lobby area was also very comfortable with A/C on. Bought the breakfast buffet package and it was also very nice! Stayed here a couple of times previously and never disappoints! Very recommended, thank you so much!
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Accommodation's Reply
16 Apr 2026
Dear Calvin S., Thank you for your continued loyalty and for sharing your experience. We are delighted that you enjoyed the room upgrade and found the check-in process smooth and welcoming. It is wonderful to know you also appreciated the breakfast and overall stay experience. Your kind words mean a lot to us. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Ali R. P.
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Leisure
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9.4
/10
Reviewed 8 week(s) ago
(+) Lots of pools for kids and adults. Adequate beach line. Breakfast delicious. () Staff could be more sincere. Child seat in the restaurant is dirty.
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Accommodation's Reply
16 Apr 2026
Dear Ali R. P., Thank you for sharing your feedback with us. We are glad you enjoyed the variety of pools, beach access, and breakfast offerings. We also appreciate your constructive comments regarding service and cleanliness, which will be reviewed carefully. Your input helps us improve our guest experience. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Verified Traveler
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9.6
/10
Reviewed 8 week(s) ago
(+) Lots of pool for kids and adult. Adequate beach line. Breakfast delicious. (-) Staff could be more sincere. Child seat in the restaurant is dirty.
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Accommodation's Reply
16 Apr 2026
Dear Ali R. P., Thank you for sharing your feedback with us. We are glad you enjoyed the variety of pools, beach access, and breakfast offerings. We also appreciate your constructive comments regarding service and cleanliness, which will be reviewed carefully. Your input helps us improve our guest experience. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
Philip J. C.
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Leisure
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9.7
/10
Reviewed 13 week(s) ago
Great for family trips. Lots of foreigners from around the world and families.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Philip J.C., Thank you for your review. We are delighted to hear that you enjoyed your family-friendly stay here. It is always gratifying to know that our resort is a convenient choice for family travel. Your feedback is invaluable. We hope to welcome you back in the future. Sincerely, Amit Sakrani, General Manager
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 14 week(s) ago
We had the most wonderful stay at the Hilton Nusa Dua with two other groups of friends. Our two boys loved the water slide and pool areas (so did we). The kids club is more suitable for children around 6-8 years and younger, so we didn't really use that, but the staff were so friendly and accommodating, the food was incredible, and the resort itself was so scenic. Our room was perfect, and while there is some construction going on next door, we didn't even notice it as our room was soundproof—and our room was right at the end of the resort where the works were occurring. Would absolutely stay there again.
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Accommodation's Reply
16 Apr 2026
Dear Guest Thank you for sharing such a detailed review. We are delighted that you and your family enjoyed the pools, dining experience, and overall resort atmosphere. It is also great to know your room provided a comfortable and peaceful stay. Your kind words about the team and facilities are truly appreciated. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
An Ti
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Leisure
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9.4
/10
Reviewed 17 week(s) ago
Cool, friendly staff, spa facilities, swimming pool, sandy beach, delicious food, 4 restaurants, no need to leave the hotel, everything is complete.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Anti, Thank you for taking the time to share your feedback. We are delighted that you were impressed with the friendly service and facilities offered at our resort. We are pleased to hear that you had a comfortable and enjoyable stay. We hope to welcome you back in the future. Sincerely, Amit Sagarani, General Manager
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Hendra P.
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Leisure
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10.0
/10
Reviewed 17 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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Accommodation's Reply
16 Apr 2026
Dear Ms. Hendra P., Thank you for choosing to stay with us. We are delighted to hear that you were impressed with the friendly and helpful service during check-in. It is always our pleasure to receive excellent service from all our guests. We appreciate your kind feedback and hope to welcome you again soon. We look forward to welcoming you back in the future. Sincerely, Amit Sakrani, General Manager
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Olivia Y. S.
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9.7
/10
Reviewed 17 week(s) ago
Arrived early but the room is ready! Awesome greeting at the front desk. What I love the most is the check-in area is separated & convenient. I was greeted with Cok Bagus & Farsya. They were super nice & attentive, my room also got upgraded to the pool view - my kids appreciate the gesture so much. Thank you for the superb service & kind gesture!
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Accommodation's Reply
16 Apr 2026
Dear Olivia Y. S., Thank you for sharing your wonderful experience during your recent stay. We are delighted to know your arrival experience was smooth and the room was ready upon early check in. It is also great to hear that the room upgrade to a pool view added extra joy for your family. We look forward to welcoming you back in the future. Best regards, Amit Sakhrani General Manager
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