Hotel Indonesia Kempinski Jakarta

Hotels
Preferred Partner Plus
No. 1 in Luxury Hotel in Jakarta
9.1
/10
Exceptional
5,598 reviews

What Guests Say About Their Stay

Staff Friendliness (178)
Bedroom (168)
Bathroom (166)
Room Space (164)
M***i
10.0
/ 10
The staff is very very kind, friendly, full of smile and helpful. The service is one of the best. Hotel is located between 2 big mall, GI and PI, Very clean, big room. Our stay was very satisfying. Also we felt very safe, because we came when there was a demonstration, but a lot of security guard standby every day n night. Thank you Hotel Indonesia Kempinski.
Indri D. U.
8.5
/ 10
⭐⭐⭐⭐⭐ We stayed at Kempinski in a Deluxe room on 17–18 August with our kids. The room was spacious enough for the three of us without needing an extra bed, and still felt very comfortable. The kids loved the cozy atmosphere, and everything was spotless. Staff were friendly and made the stay feel effortless, always ready to help. Breakfast had plenty of variety and suited both adults and kids. The location is super convenient, and overall the stay was smooth, relaxing, and family-friendly. We’d happily come back again!
A***a
10.0
/ 10
Booked here to celebrate an achievement, and did not disappointed. The staffs was very friendly, helpful, and respectful. Had a great experience here, got a free room upgrade and free cakes. Spacious bedroom and clean bathroom, nice view to Bundaran HI. Easy transportation with Silverbird, it helped me so much. Thanks Kempinski!
NADYA T. B.
10.0
/ 10
Very comfortable, friendly, and professional staff, great ambiance. We had a great time✨
A***i
9.7
/ 10
My son's first experience staying at the hotel and it's a really wonderful experience. All of the staff is really helpful!
In the Area
See Map
Jalan MH Thamrin No. 1, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Hotel Indonesia Kempinski Jakarta is a hotel in a good neighborhood, which is located at Thamrin. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Hotel Indonesia Kempinski Jakarta

Jalan MH Thamrin No. 1, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
Discover More Places
Lobby Hotel Indonesia Kempinski Jakarta
Exterior 2 Hotel Indonesia Kempinski Jakarta

Discover More About Hotel Indonesia Kempinski Jakarta

Overview of Hotel Indonesia Kempinski Jakarta

Hotel Indonesia Kempinski Jakarta exudes a timeless charm, blending classic elegance with modern comforts. Its design reflects a sophisticated aesthetic, creating a welcoming and luxurious atmosphere. Situated in a prime location, the hotel offers easy access to Jakarta's vibrant city centre and key business districts. The surrounding neighbourhood is known for its upscale shopping malls, embassies, and cultural landmarks, providing a dynamic and engaging environment.

Getting around is a breeze, with convenient access to public transport options, including bus routes and taxi services. This makes exploring Jakarta's diverse attractions and neighbourhoods incredibly easy. Whether you're here for business or leisure, Hotel Indonesia Kempinski Jakarta provides a tranquil retreat amidst the bustling city. The hotel distinguishes itself through its exceptional service, luxurious amenities, and prime location, making it an ideal choice for discerning travellers seeking both comfort and convenience.

Hotel Indonesia Kempinski Jakarta

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Hotel Indonesia Kempinski Jakarta Facilities

Featuring 289 rooms in total, Hotel Indonesia Kempinski Jakarta offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The hotel boasts a range of facilities catering to diverse needs. Families can enjoy spacious suites and kid-friendly amenities, while digital nomads will appreciate the high-speed internet and dedicated workspaces. Groups can take advantage of connecting rooms and communal areas, and leisure travellers can relax by the pool or indulge in spa treatments. The fitness centre is well-equipped for those looking to maintain their workout routine, and the business centre provides essential services for corporate guests.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Each room is designed for ultimate comfort, featuring plush bedding, high-speed Wi-Fi, and a dedicated workspace. The bathrooms are modern and well-appointed, with premium toiletries and fluffy towels. In-room conveniences include a mini-fridge, coffee maker, and a flat-screen TV with a wide selection of channels. The hotel also offers 24-hour room service, ensuring that guests' needs are met around the clock.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Hotel Indonesia Kempinski Jakarta

Expect a vibrant yet refined ambience at Hotel Indonesia Kempinski Jakarta. The mornings are typically bustling with guests enjoying breakfast and preparing for their day, while the evenings offer a more relaxed atmosphere, with guests unwinding at the bar or enjoying a leisurely dinner. The common spaces are designed to encourage social interaction, with comfortable seating areas and stylish decor.

The hotel often offers a variety of activities and tours, ranging from city sightseeing excursions to cultural experiences. Check with the concierge for the latest schedule and availability. For a smooth check-in process, have your identification and booking confirmation ready. When exploring the local area, be mindful of local customs and etiquette, and always be aware of your surroundings.

How to Get to Hotel Indonesia Kempinski Jakarta

The hotel is easily accessible from a major international airport nearby, with taxi services readily available. The journey typically takes around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections to the city centre are also available, providing a budget-friendly transportation option. Several train stations are located within a reasonable distance, offering convenient access to other parts of Jakarta and beyond.

Food Near Hotel Indonesia Kempinski Jakarta

The hotel provides a delicious breakfast buffet, featuring a wide selection of international and local dishes. Guests can also enjoy refreshing drinks and snacks at the hotel's bar and lounge. For those who prefer self-catering options, there are several convenience stores located within walking distance, offering a variety of groceries and snacks.

Nearby cafs and restaurants offer a diverse culinary experience, from traditional Indonesian cuisine to international flavours. Be sure to try local specialities such as nasi goreng (fried rice) and sate (grilled skewers). Budget-friendly options include street food stalls and local eateries, while mid-range restaurants offer a more refined dining experience.

Things to Do Around Hotel Indonesia Kempinski Jakarta

The hotel is ideally located for exploring Jakarta's key attractions. Visit a historic temple to experience the city's rich cultural heritage, or explore a lively night market for a taste of local life. A riverside park offers a tranquil escape from the urban bustle, perfect for a leisurely stroll or picnic.

A one-day walkable highlights itinerary could include visiting a nearby museum, exploring a local market, and enjoying dinner at a traditional Indonesian restaurant. For a two-day extended stay, consider visiting a cultural centre, taking a cooking class, and exploring the city's vibrant nightlife. Activities for both daytime and evening include shopping at upscale malls, visiting art galleries, and enjoying live music performances.

Why Hotel Indonesia Kempinski Jakarta is Popular Among Travellers

Hotel Indonesia Kempinski Jakarta is popular among travellers for its exceptional value-for-money, convenient location, and luxurious amenities. Repeat visitors often appreciate the hotel's consistent service, comfortable rooms, and delicious breakfast. The hotel provides a unique experience that combines comfort, convenience, and affordability, making it an ideal choice for both business and leisure travellers.

Tips for First-Time Visitors

For first-time visitors, consider booking a deluxe room for extra space and comfort. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as a universal adaptor for electronic devices. It's also a good idea to learn a few basic Indonesian phrases to enhance your interactions with locals.

When exploring Jakarta, be aware of your surroundings and take precautions against petty theft. The common languages spoken are Indonesian and English, so communication should not be a problem. Be respectful of local customs and traditions, and always ask for permission before taking photos of people.

Best Time to Stay at Hotel Indonesia Kempinski Jakarta

The best time to stay at Hotel Indonesia Kempinski Jakarta depends on your preferences and budget. The peak season is typically during the dry months, when the weather is sunny and pleasant. However, prices may be higher during this time. The off-peak season offers lower prices and fewer crowds, but the weather may be more unpredictable.

Local events, festivals, or holidays can also influence the best time to visit. Planning your trip around these events can provide a unique cultural experience. For budget-conscious travellers, consider visiting during the shoulder season, which offers a balance of good weather and affordable prices. Quieter times of the year also provide a more relaxed and intimate experience.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Traveloka Offers All Travel Needs At Your Fingertips

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

User-Friendly & Worth It


The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

Cross-Country Booking Made Easy


A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Hotel Indonesia Kempinski Jakarta

Bar, Cafe and Lounge Hotel Indonesia Kempinski Jakarta
Bar, Cafe and Lounge
Swimming Pool Hotel Indonesia Kempinski Jakarta
Swimming Pool
Fitness Center Hotel Indonesia Kempinski Jakarta
Fitness Center
Functional Hall Hotel Indonesia Kempinski Jakarta
Functional Hall
Lobby Hotel Indonesia Kempinski Jakarta
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Children play area
  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Car rental
  • Valet parking (surcharge)

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi
  • WiFi (surcharge)

Kids and Pets

  • CRIBS
  • Highchairs

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Indonesia Kempinski Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Indonesia Kempinski Jakarta
289
Number of floors in Hotel Indonesia Kempinski Jakarta
15
Another facilities in Hotel Indonesia Kempinski Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Hotel Indonesia Kempinski Jakarta

What are available facilities at Hotel Indonesia Kempinski Jakarta?
There are top facilites at Hotel Indonesia Kempinski Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Indonesia Kempinski Jakarta?
The standard check-in time at Hotel Indonesia Kempinski Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Indonesia Kempinski Jakarta provide breakfast?
Yes, Hotel Indonesia Kempinski Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Indonesia Kempinski Jakarta have?
Hotel Indonesia Kempinski Jakarta is a 5.0-star hotel.
How many floors does Hotel Indonesia Kempinski Jakarta have?
Hotel Indonesia Kempinski Jakarta has 15 floors.
See All

More Reviews from Other Guests in Hotel Indonesia Kempinski Jakarta

9.0
Exceptional
From 5,144 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.3

Service and Facilites

9.1

People often mention about Hotel Indonesia Kempinski Jakarta
All
Staff Friendliness (133)
Bedroom (124)
Bathroom (124)
Distance to City Center (117)
Accessibility (117)
Ambiance (116)
Hotel Area (114)
Room Space (113)
Taste (113)
Variety (105)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Indonesia Kempinski Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you for all your services 🤍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
Adiesty T. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Everything is very good... but if you want to stay there again, wait for extra funds first hahahah....
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
Profile Picture
yuni n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank God, my stay at Hotel K (Room 702) was quite memorable. However, when we checked in, the room wasn't ready until around 4:00 PM, so we didn't plan on going to the G.I mall, so we had to walk around first, even though we were already wanting to lie down. Thankfully, the room was finally ready, and my husband, who was celebrating his birthday, was quite happy and surprised with a written greeting from the Hotel K team, greeting him with "his birthday." 🫶🏻❣️ The room was clean, the bed was comfortable, the birthday cake was also really delicious (my son loved the cake), the spacious bathtub, and the separate bathroom were also good points for Hotel K. 👍 The toilet is technologically advanced, so everything is just a push of a button. 👏🏻 The scent of the soap, shampoo, conditioner, and body lotion was very fragrant and relaxing (unfortunately, the body lotion wasn't available in a takeaway form). 🥹 Access to the G.I mall is also very good, and there's a lot of history to read about. At the beginning of the Indonesian hotel's establishment 👍 The swimming pool wasn't very large, so even 5 adults were swimming, it was already quite crowded. Imagine 7-10 adults, and there would be a traffic jam in the pool 🤣🤣 The Signature Restaurant also offers a varied menu with quite delicious food. However, there was an incident that the restaurant should pay special attention to: please, when you're arranging the napkins, you can see that they're dirty. Don't leave them on the dining table. The lady who escorted us to the table told us to please change the napkins because they're dirty. I thought they had already been replaced, but when I got my food and was about to use the napkin, the dirty napkin was still on my table. So the second time I called the waitress again to replace my napkin, and my child's spoon was missing. This seems like a lack of supervision and carelessness. Luckily, I met a guest like me who didn't mind this at the restaurant. If I met a guest who wanted perfection, I'd get a complaint.
Read More
Translated by Google Icon
See original
+5
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta. Thank you very much for your detailed review. We are delighted to hear that your husband's birthday celebration was a success and that you appreciated the comfort of our room, cleanliness, delicious cake, and bathroom amenities. We are proud to have been a part of your happy occasion. However, we sincerely apologize for the two serious incidents you experienced: the late check-in until after 4 PM and the service negligence at Signature Restaurant, specifically regarding the dirty and unchanged napkins. We are taking immediate corrective action and providing retraining to the relevant team to ensure our service and cleanliness standards are impeccable in every corner, from the lobby to the restaurant. We greatly appreciate your honest feedback. We look forward to welcoming you back soon to provide you with the seamless and impeccable stay you have come to expect. Sincerely, Management Team. Hotel Indonesia Kempinski Jakarta
Translated by Google Icon
See original
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
First time and okay.. nice clean.. But the kids haven't had a chance to swim yet.. And now if I go to Jakarta I have no other choice but Hyatt 😅😂
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good experience, we’ll be back
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
Profile Picture
retno e.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The strategic location, near from mall
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
The restaurant lady told the workers to shout.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very good service. Complete facilities. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was friendly, loving the food as well as the cleanliness of the room, nice location as well.
2 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
K***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
clean and comfortable, suitable for bringing the family
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Food seems to be decreasing in quality and variety
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
SARIZAN B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Had my wedding Annivasary recently. Location was great surrounded by shopping malls. Had head up to The hotel about my Annivasary, was disappointed when nothing done. But then the staffs “Lady in Red” called in apologised and will made up for their unreadiness, as I check in early. Beautifully set up when I was away for awhile & compliment with nice sweet desert. Monica, Nidya & Sanjana great job. (Hope to have better window view next time.) The food was good during breakfast, nice local varieties. Staff was a bit short handed during busy weekend. (Staff forget my coffee, need to remind few times.) Front office, door Man and securities were all friendly and polite. Housekeepers were also top notch in their housekeeping services. Lounge was cozy and nice. Not sure if the shop near the lounge selling maps is part of the hotel, as I purchased map for decor, the service was not good. Lady wasn’t entertaining us as the customer, busy with her phone. And handed the map just like that, I’ve to ask for bubble wrap to protect it. She just wrapped the map unproper without even giving or offer bag to carry. Overall good stay here & would recommend my friends and family here. Thank you, hope to visit again with better view.
Read More
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Great and enjoyable stay here
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
S***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is very friendly. The rooms are spacious and the location is strategic due to its connection to the GI.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Families love staying here because it's close to the mall and easy access to the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
E***k
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Miss 1 day compliment mineral water
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent! All the amenities are available because it's attached to Grand Indonesia.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
Profile Picture
Ita F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly hotel staff, nice and comfortable rooms, easy shopping access to the two largest malls in Jakarta
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
e***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is okay according to the price offered with complete facilities available and provided for customers who stay at this hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very very kind, friendly, full of smile and helpful. The service is one of the best. Hotel is located between 2 big mall, GI and PI, Very clean, big room. Our stay was very satisfying. Also we felt very safe, because we came when there was a demonstration, but a lot of security guard standby every day n night. Thank you Hotel Indonesia Kempinski.
Read More
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Hotel Indonesia Kempinski Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 5,144 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.9

Location

9.3

Service and Facilites

9.1

People often mention about Hotel Indonesia Kempinski Jakarta
All
Staff Friendliness (133)
Bedroom (124)
Bathroom (124)
Distance to City Center (117)
Accessibility (117)
Ambiance (116)
Hotel Area (114)
Room Space (113)
Taste (113)
Variety (105)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Indonesia Kempinski Jakarta

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Thank you for all your services 🤍
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
Adiesty T. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Everything is very good... but if you want to stay there again, wait for extra funds first hahahah....
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
Profile Picture
yuni n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank God, my stay at Hotel K (Room 702) was quite memorable. However, when we checked in, the room wasn't ready until around 4:00 PM, so we didn't plan on going to the G.I mall, so we had to walk around first, even though we were already wanting to lie down. Thankfully, the room was finally ready, and my husband, who was celebrating his birthday, was quite happy and surprised with a written greeting from the Hotel K team, greeting him with "his birthday." 🫶🏻❣️ The room was clean, the bed was comfortable, the birthday cake was also really delicious (my son loved the cake), the spacious bathtub, and the separate bathroom were also good points for Hotel K. 👍 The toilet is technologically advanced, so everything is just a push of a button. 👏🏻 The scent of the soap, shampoo, conditioner, and body lotion was very fragrant and relaxing (unfortunately, the body lotion wasn't available in a takeaway form). 🥹 Access to the G.I mall is also very good, and there's a lot of history to read about. At the beginning of the Indonesian hotel's establishment 👍 The swimming pool wasn't very large, so even 5 adults were swimming, it was already quite crowded. Imagine 7-10 adults, and there would be a traffic jam in the pool 🤣🤣 The Signature Restaurant also offers a varied menu with quite delicious food. However, there was an incident that the restaurant should pay special attention to: please, when you're arranging the napkins, you can see that they're dirty. Don't leave them on the dining table. The lady who escorted us to the table told us to please change the napkins because they're dirty. I thought they had already been replaced, but when I got my food and was about to use the napkin, the dirty napkin was still on my table. So the second time I called the waitress again to replace my napkin, and my child's spoon was missing. This seems like a lack of supervision and carelessness. Luckily, I met a guest like me who didn't mind this at the restaurant. If I met a guest who wanted perfection, I'd get a complaint.
Read More
Translated by Google Icon
See original
+5
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear Guest, Warm greetings from Hotel Indonesia Kempinski Jakarta. Thank you very much for your detailed review. We are delighted to hear that your husband's birthday celebration was a success and that you appreciated the comfort of our room, cleanliness, delicious cake, and bathroom amenities. We are proud to have been a part of your happy occasion. However, we sincerely apologize for the two serious incidents you experienced: the late check-in until after 4 PM and the service negligence at Signature Restaurant, specifically regarding the dirty and unchanged napkins. We are taking immediate corrective action and providing retraining to the relevant team to ensure our service and cleanliness standards are impeccable in every corner, from the lobby to the restaurant. We greatly appreciate your honest feedback. We look forward to welcoming you back soon to provide you with the seamless and impeccable stay you have come to expect. Sincerely, Management Team. Hotel Indonesia Kempinski Jakarta
Translated by Google Icon
See original
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
First time and okay.. nice clean.. But the kids haven't had a chance to swim yet.. And now if I go to Jakarta I have no other choice but Hyatt 😅😂
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Good experience, we’ll be back
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
Profile Picture
retno e.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The strategic location, near from mall
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
The restaurant lady told the workers to shout.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very good service. Complete facilities. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff was friendly, loving the food as well as the cleanliness of the room, nice location as well.
2 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
K***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
clean and comfortable, suitable for bringing the family
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Food seems to be decreasing in quality and variety
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
SARIZAN B. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Had my wedding Annivasary recently. Location was great surrounded by shopping malls. Had head up to The hotel about my Annivasary, was disappointed when nothing done. But then the staffs “Lady in Red” called in apologised and will made up for their unreadiness, as I check in early. Beautifully set up when I was away for awhile & compliment with nice sweet desert. Monica, Nidya & Sanjana great job. (Hope to have better window view next time.) The food was good during breakfast, nice local varieties. Staff was a bit short handed during busy weekend. (Staff forget my coffee, need to remind few times.) Front office, door Man and securities were all friendly and polite. Housekeepers were also top notch in their housekeeping services. Lounge was cozy and nice. Not sure if the shop near the lounge selling maps is part of the hotel, as I purchased map for decor, the service was not good. Lady wasn’t entertaining us as the customer, busy with her phone. And handed the map just like that, I’ve to ask for bubble wrap to protect it. She just wrapped the map unproper without even giving or offer bag to carry. Overall good stay here & would recommend my friends and family here. Thank you, hope to visit again with better view.
Read More
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Great and enjoyable stay here
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
S***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The staff is very friendly. The rooms are spacious and the location is strategic due to its connection to the GI.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Families love staying here because it's close to the mall and easy access to the city center.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
E***k
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Miss 1 day compliment mineral water
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Excellent! All the amenities are available because it's attached to Grand Indonesia.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
Profile Picture
Ita F.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly hotel staff, nice and comfortable rooms, easy shopping access to the two largest malls in Jakarta
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
e***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is okay according to the price offered with complete facilities available and provided for customers who stay at this hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Guest, Thank you for your excellent rating! We are delighted to know you had a wonderful experience with us and greatly appreciate your feedback. It was a pleasure hosting you, and we look forward to welcoming you back soon for another wonderful stay. Sincerely, Hotel Indonesia Kempinski Jakarta Management Team.
Translated by Google Icon
See original
M***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very very kind, friendly, full of smile and helpful. The service is one of the best. Hotel is located between 2 big mall, GI and PI, Very clean, big room. Our stay was very satisfying. Also we felt very safe, because we came when there was a demonstration, but a lot of security guard standby every day n night. Thank you Hotel Indonesia Kempinski.
Read More
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank You for choosing Hotel Indonesia Kempinski Jakarta. We are glad that you enjoyed your recent stay with us and we look forward to welcoming you back in the near future for another exceptional experience. Should you need further assistance, we are at your service. Sincerely, The Management Team Hotel Indonesia Kempinski Jakarta.
Number of reviews per page
20
40