Hotel Indonesia Kempinski Jakarta

Thank you for all your services 🤍

Everything is very good... but if you want to stay there again, wait for extra funds first hahahah....

Thank God, my stay at Hotel K (Room 702) was quite memorable. However, when we checked in, the room wasn't ready until around 4:00 PM, so we didn't plan on going to the G.I mall, so we had to walk around first, even though we were already wanting to lie down. Thankfully, the room was finally ready, and my husband, who was celebrating his birthday, was quite happy and surprised with a written greeting from the Hotel K team, greeting him with "his birthday." 🫶🏻❣️ The room was clean, the bed was comfortable, the birthday cake was also really delicious (my son loved the cake), the spacious bathtub, and the separate bathroom were also good points for Hotel K. 👍 The toilet is technologically advanced, so everything is just a push of a button. 👏🏻 The scent of the soap, shampoo, conditioner, and body lotion was very fragrant and relaxing (unfortunately, the body lotion wasn't available in a takeaway form). 🥹 Access to the G.I mall is also very good, and there's a lot of history to read about. At the beginning of the Indonesian hotel's establishment 👍 The swimming pool wasn't very large, so even 5 adults were swimming, it was already quite crowded. Imagine 7-10 adults, and there would be a traffic jam in the pool 🤣🤣 The Signature Restaurant also offers a varied menu with quite delicious food. However, there was an incident that the restaurant should pay special attention to: please, when you're arranging the napkins, you can see that they're dirty. Don't leave them on the dining table. The lady who escorted us to the table told us to please change the napkins because they're dirty. I thought they had already been replaced, but when I got my food and was about to use the napkin, the dirty napkin was still on my table. So the second time I called the waitress again to replace my napkin, and my child's spoon was missing. This seems like a lack of supervision and carelessness. Luckily, I met a guest like me who didn't mind this at the restaurant. If I met a guest who wanted perfection, I'd get a complaint.

First time and okay.. nice clean.. But the kids haven't had a chance to swim yet.. And now if I go to Jakarta I have no other choice but Hyatt 😅😂

Good experience, we’ll be back

The strategic location, near from mall

The restaurant lady told the workers to shout.

Very good service. Complete facilities. Thank you.

The staff was friendly, loving the food as well as the cleanliness of the room, nice location as well.

clean and comfortable, suitable for bringing the family

Food seems to be decreasing in quality and variety

Had my wedding Annivasary recently. Location was great surrounded by shopping malls. Had head up to The hotel about my Annivasary, was disappointed when nothing done. But then the staffs “Lady in Red” called in apologised and will made up for their unreadiness, as I check in early. Beautifully set up when I was away for awhile & compliment with nice sweet desert. Monica, Nidya & Sanjana great job. (Hope to have better window view next time.) The food was good during breakfast, nice local varieties. Staff was a bit short handed during busy weekend. (Staff forget my coffee, need to remind few times.) Front office, door Man and securities were all friendly and polite. Housekeepers were also top notch in their housekeeping services. Lounge was cozy and nice. Not sure if the shop near the lounge selling maps is part of the hotel, as I purchased map for decor, the service was not good. Lady wasn’t entertaining us as the customer, busy with her phone. And handed the map just like that, I’ve to ask for bubble wrap to protect it. She just wrapped the map unproper without even giving or offer bag to carry. Overall good stay here & would recommend my friends and family here. Thank you, hope to visit again with better view.

Great and enjoyable stay here

The staff is very friendly. The rooms are spacious and the location is strategic due to its connection to the GI.

Families love staying here because it's close to the mall and easy access to the city center.

Miss 1 day compliment mineral water

Excellent! All the amenities are available because it's attached to Grand Indonesia.

Friendly hotel staff, nice and comfortable rooms, easy shopping access to the two largest malls in Jakarta

The hotel is okay according to the price offered with complete facilities available and provided for customers who stay at this hotel.

The staff is very very kind, friendly, full of smile and helpful. The service is one of the best. Hotel is located between 2 big mall, GI and PI, Very clean, big room. Our stay was very satisfying. Also we felt very safe, because we came when there was a demonstration, but a lot of security guard standby every day n night. Thank you Hotel Indonesia Kempinski.