Marahai Park Hotel

1. Very friendly service. 2. I'd only been in my room for an hour when the lights suddenly flickered and the room went out. 3. I went out to the elevator to report to the receptionist. As soon as I entered, the elevator doors suddenly stopped and closed. I tried to open them and exited. 4. I waited for the lights to come back on for a long time, about 20 minutes before the generator started beeping. Once they came on, I went down the stairs to the reception from the 3rd floor to the 4th floor. 5. I explained my experience, but the front desk wasn't too surprised. I asked for a room change. The process took about 30 minutes. 6. I moved to the 2nd floor. The bathroom was a bit dirty. There was a large green fly in the room. 7. While waiting for the staff to take our luggage down the elevator (we still used the stairs), I met another guest who was also taking the stairs. The guest said, "I'm afraid to take the elevator because the lights often go out." Oh, this is a very common occurrence at this hotel. 8. Just the first and last time staying here, highly not recommended.

The sink was blocking the bathroom entrance, the old mattress was ugly, the water was slow to heat up.

-The room price doesn't match the amenities. -The breakfast menu feels like home cooking. -The bed is hard and the twin size is very small. -The bathroom is dirty.

The hotel staff, from reception to security, restaurant staff, and room attendants, were all friendly. Check-in and check-out were quick and easy.

I wanted to provide comfort for you with the best and most expensive hotel in Tobelo, but it didn't meet expectations. The room was 750,000 Rupiah. For a hotel of that price, the service should be luxurious. However, the room's comfort was still lacking. The AC was directed directly at the bed (uncomfortable); the room was dusty (perhaps due to the volcanic ash in Tobelo); the towels were rough and needed to be renewed; there were only two pillows, and they weren't soft; the sink was very small. The food was also lacking in variety. For two days, the food was the same. The pickled vegetables tasted raw. The drinks were limited, just melon juice and water. The staff service was less than optimal, especially in the parking area at the back. The staff preferred parking hotel operational vehicles in a place that would protect guests' vehicles from the Dukono volcanic ash. When asked about this, their response was rather rude and impolite (they should speak to guests standing up, not answering casually while playing on their phones). The service at the front desk was good. However, the male receptionists who usually man the lobby at night need to be taught to smile more and take the lead in greeting. We hope this review will be helpful to hotel management and the North Halmahera Regional Government in advancing regional tourism.

Good experience to stay in Marahai Park Hotel

Thank you for the hospitality. It has been a good experience.

Not worth it. Price and services.

Still the best hotel in Tobelo. Given the rural character of the area, it is an acceptable choice. Unfortunately there was little if no food available.

There is no other choice in this town,., very expensive hotels with bad breakfast. The property is good but dirty. But no option in this area. The others are just regular guest rooms

The room is neat, the staff is friendly, and the view is also beautiful.

Bed dirty, room floor dirty, spiderweb everywhere on the walls, broken toilet seat and and and. We don't expect European standards, but I expect a clean room. Sorry, totally disappointed. Just the stuff was very friendly and helpful

The room's AC is not cold. Given a room with no telephone and not cold. Asked to change rooms, the AC is still not cold.

Internetnya parah, bahkan pakai paket data mandiri pun sama.

Overal Decent stay. Room cleanliness needs to be improved. Internet not working. No refill on drink-water on next day. No changing on towel. Noise from outside.

For hotels in the Tobelo area, it's pretty good, internet is smooth, breakfast is ok. Business travel.

Good location but service does not match the price. AC is not cold. The room has cockroaches.

First day check in. Found a dead cockroach and a pile of hair on the bed. The next time I told the receptionist and asked to be cleaned. The cockroach only moved to the bathroom. Noisy. Sounds from outside the room could be heard clearly. Plus the staff is friendly.

Decent hotel in North Halmahera, in Tobelo to be precise. The room is quite good. Unfortunately the sink is too small for a hotel that charges such a high price. No tissue provided, no small towels, no hairdryer, no towel rails. The bathroom is like a home bathroom. Not worth the price offered. However, there is no other choice but this hotel if you want to have a comfortable stay in Tobelo.

A new hotel with fairly good facilities in Tobelo City, the rooms are quite spacious, the water is strong. The air conditioner is long enough to cool down but overall a great place.