Mercure Bengkulu

Hotels
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8.5
/10
Very Good
3,016 reviews

What Guests Say About Their Stay

RIZKI I.

10.0
/ 10
The hotel staff were very friendly and helpful during check-in and the service was excellent.
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Andrey N.

10.0
/ 10
Great hotel, nice and just right. Great clean rooms, friendly staff, and delicious food.
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Lina d.

10.0
/ 10
The staff is friendly, the hotel is clean, the food is delicious, there is quite a lot of variety, and access is also easy.
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M***d

10.0
/ 10
What a great staycation. Never thought that could be the best experience ever.

Anggi A.

9.4
/ 10
A pleasant stay experience. Best choice if in Bengkulu city
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In the Area
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Jalan S Parman No. 27, Bengkulu, Ratu Samban, Bengkulu, Indonesia, 38227

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Bengkulu is located in area / city Ratu Samban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Bengkulu

Jalan S Parman No. 27, Bengkulu, Ratu Samban, Bengkulu, Indonesia, 38227
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Location


Mercure Bengkulu is located in area / city Ratu Samban.

About Mercure Bengkulu

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Bengkulu is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Bengkulu.

All facilities in Mercure Bengkulu

Others Mercure Bengkulu
Others

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Things to Do

  • Children play area

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Bengkulu

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Bengkulu
9
Another facilities in Mercure Bengkulu
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Mercure Bengkulu

What are available facilities at Mercure Bengkulu?
There are top facilites at Mercure Bengkulu such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Bengkulu?
The standard check-in time at Mercure Bengkulu is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Mercure Bengkulu have?
Mercure Bengkulu is a 4.0-star hotel.
How many floors does Mercure Bengkulu have?
Mercure Bengkulu has 9 floors.
Is there parking at Mercure Bengkulu?
Yes, Mercure Bengkulu provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Mercure Bengkulu

Overall Ratings & Reviews Mercure Bengkulu

Traveloka (2,988)
Other sources (28)
8.5
Very Good
From 2,988 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Mercure Bengkulu
All
Staff Friendliness (112)
Distance to City Center (104)
Ambiance (100)
Room Space (97)
Bedroom (97)
Bathroom (96)
Hotel Area (88)
Accessibility (76)
Taste (74)
Surroundings (69)
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Traveler Reviews Mercure Bengkulu

Number of reviews per page
20
40
Customer reviews
Mbah B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Great. Clean. Delicious food.
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Rizki A.
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
The exhaust in the bathroom was off so the room smelled musty.
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Dferen S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good, I am satisfied with all the services.
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RIZKI I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during check-in and the service was excellent.
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Ade S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly during check-in and check-out.
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E***h
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
A good hotel, the rooms are actually fine, but sometimes they smell a bit, so the housekeeping staff sprays air freshener. But it's hard to tell what the smell is like at night. It seems to be the air conditioning, as the unpleasant odor permeates the hallways. Other than the smell, there's nothing wrong. Perhaps the air conditioning on the 7th floor needs to be checked.
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2 people find it helpful
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Andrey N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great hotel, nice and just right. Great clean rooms, friendly staff, and delicious food.
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Andrey N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice, clean hotel, delicious food, very friendly staff. The absolute best.
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service is always satisfactory. The food is also delicious.
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Jhon H. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Room is clean, love the foods.
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Andrey N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, nice and clean rooms. The food is also very delicious.
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F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I often order here, but they never give me toothpaste; I have to ask for it. Yesterday, there were no towels, so I had to ask for them.
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Sefti S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Alhamdulillah... The kids enjoyed their staycation at Mercure 🥰 Keep providing the best service to customers 🙏
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P***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Good place. Recommend for travel business.
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c***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for the service and facilities
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c***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for the service and facilities
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See original
1 people find it helpful
hendry
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
I wanted to cut the cake, borrow a cake knife from the hotel, but it wasn't allowed, okay I understand the fear of being used for bad things, so I asked the hotel staff to bring the cake knife to the room, then cut the cake, then the knife was brought back by the hotel staff, but it was still not allowed, so I had to bring the cake downstairs to cut it, then I brought it back to the room 😄 This is the first time I've experienced something like that, because usually at least the hotel staff comes to the room to cut the cake and then the knife is brought back
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1 people find it helpful
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Sonya P. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very recommended when visiting Bengkulu, there will be nothing else like Mercure.
1 people find it helpful
T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Whenever I have a business trip to Bengkulu, I must stay in this hotel. The rooms are comfortable and clean. 👍
Find this review helpful?
tri p. i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Clean rooms and delicious breakfast.
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Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mercure Bengkulu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Mercure Bengkulu

Traveloka (2,988)
Other sources (28)
8.5
Very Good
From 2,988 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Mercure Bengkulu
All
Staff Friendliness (112)
Distance to City Center (104)
Ambiance (100)
Room Space (97)
Bedroom (97)
Bathroom (96)
Hotel Area (88)
Accessibility (76)
Taste (74)
Surroundings (69)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Bengkulu

Number of reviews per page
20
40
Customer reviews
Mbah B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Great. Clean. Delicious food.
Translated by Google Icon
See original
Find this review helpful?
Rizki A.
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
The exhaust in the bathroom was off so the room smelled musty.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Dferen S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good, I am satisfied with all the services.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
RIZKI I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly and helpful during check-in and the service was excellent.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Ade S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly during check-in and check-out.
Translated by Google Icon
See original
Find this review helpful?
E***h
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 5 week(s) ago
A good hotel, the rooms are actually fine, but sometimes they smell a bit, so the housekeeping staff sprays air freshener. But it's hard to tell what the smell is like at night. It seems to be the air conditioning, as the unpleasant odor permeates the hallways. Other than the smell, there's nothing wrong. Perhaps the air conditioning on the 7th floor needs to be checked.
Read More
Translated by Google Icon
See original
2 people find it helpful
Profile Picture
Andrey N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great hotel, nice and just right. Great clean rooms, friendly staff, and delicious food.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Andrey N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Nice, clean hotel, delicious food, very friendly staff. The absolute best.
Translated by Google Icon
See original
Find this review helpful?
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service is always satisfactory. The food is also delicious.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Jhon H. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Room is clean, love the foods.
Find this review helpful?
Profile Picture
Andrey N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, nice and clean rooms. The food is also very delicious.
Translated by Google Icon
See original
Find this review helpful?
F***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I often order here, but they never give me toothpaste; I have to ask for it. Yesterday, there were no towels, so I had to ask for them.
Translated by Google Icon
See original
Find this review helpful?
Sefti S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Alhamdulillah... The kids enjoyed their staycation at Mercure 🥰 Keep providing the best service to customers 🙏
Translated by Google Icon
See original
Find this review helpful?
P***r
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Good place. Recommend for travel business.
Find this review helpful?
c***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for the service and facilities
Translated by Google Icon
See original
Find this review helpful?
c***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for the service and facilities
Translated by Google Icon
See original
1 people find it helpful
hendry
icon-origin-TRAVELOKA
8.8
/10
Reviewed 11 week(s) ago
I wanted to cut the cake, borrow a cake knife from the hotel, but it wasn't allowed, okay I understand the fear of being used for bad things, so I asked the hotel staff to bring the cake knife to the room, then cut the cake, then the knife was brought back by the hotel staff, but it was still not allowed, so I had to bring the cake downstairs to cut it, then I brought it back to the room 😄 This is the first time I've experienced something like that, because usually at least the hotel staff comes to the room to cut the cake and then the knife is brought back
Read More
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Sonya P. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Very recommended when visiting Bengkulu, there will be nothing else like Mercure.
1 people find it helpful
T***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Whenever I have a business trip to Bengkulu, I must stay in this hotel. The rooms are comfortable and clean. 👍
Find this review helpful?
tri p. i.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Clean rooms and delicious breakfast.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40