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Mercure Tangerang BSD City
Hotels
8.8
/10
Very Good
1,428 reviews
What Guests Say About Their Stay
Staff Friendliness (92)
Room Space (83)
Bedroom (81)
Ambiance (77)
C***a
10.0
/ 10
Great ambiance and good food, had a good rest and amazing experience in this hotel, it is my second time here, recommended
I***i
8.8
/ 10
Very nice hotel. Love the room (very spacious) and nice decoration. Bed is comfortable. Good service.
P***a
9.4
/ 10
Had a really amazing stay at Mercure, a really good rest after a long hectic day.
m***a
9.4
/ 10
Staff ramah, sangat helpful, dari security, front office staff di area sarapan, menu sarapan juga enak. Anak-anak betah karena ada kolam renang, playground. Pasti akan sering menginap.
maulana i. j.
8.5
/ 10
Lokasi strategis karena dekat dengan Aeon Mall. Pelayanan ramah. Sangat cocok staycation bersama keluarga karena fasilitas hotel sudah tersedia playground untuk anak-anak.
In the Area
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Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, Serpong, Tangerang Selatan, Banten, Indonesia, 15339
Main Facilities
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This accommodation offers:
Outdoor pool
Children play area
Swimming pool
Express check-out
24-hour Receptionist
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Available Room Types in Mercure Tangerang BSD City
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What's around Mercure Tangerang BSD City
Jl Edutown, CBD 55 Kavling Lot II No 8, BSD City Pagedangan, Serpong, Tangerang Selatan, Banten, Indonesia, 15339
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Discover More About Mercure Tangerang BSD City
Location
Mercure Tangerang BSD City is a hotel in a good neighborhood, which is located at BSD.
About Mercure Tangerang BSD City
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Mercure Tangerang BSD City is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Mercure Tangerang BSD City.
All facilities in Mercure Tangerang BSD City
Swimming Pool
Fitness Center
Functional Hall
Lobby
Exterior
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
Things to Do
- Outdoor pool
- Children play area
Transportation
- Bus/truck parking
- Valet parking
Public Facilities
- Parking
- WiFi in public area
General
- Swimming pool
In-room Facilities
- TV
Accommodation Policy & General Information in Mercure Tangerang BSD City
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Number of floors in Mercure Tangerang BSD City | 13 |
Another facilities in Mercure Tangerang BSD City | Concierge, Express check-in, Express check-out, 24-hour Receptionist, Outdoor pool |
Frequently asked question in Mercure Tangerang BSD City
What is normal check-in & check-out time at Mercure Tangerang BSD City?
The standard check-in time at Mercure Tangerang BSD City is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Mercure Tangerang BSD City have?
Mercure Tangerang BSD City is a 4.0-star hotel.
How many floors does Mercure Tangerang BSD City have?
Mercure Tangerang BSD City has 13 floors.
Is there parking at Mercure Tangerang BSD City?
Yes, Mercure Tangerang BSD City provides a car park. Please contact the property directly for more details.
Does Mercure Tangerang BSD City have a swimming pool?
Yes, a swimming pool is available at Mercure Tangerang BSD City.
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More Reviews from Other Guests in Mercure Tangerang BSD City
Overall Ratings & Reviews Mercure Tangerang BSD City
Traveloka (1,369)
Other sources (59)
8.8
Very Good
From 1,369 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.5
Location
9.0
Service and Facilites
8.8
People often mention about Mercure Tangerang BSD City
All
Staff Friendliness (55)
Room Space (52)
Bedroom (52)
Ambiance (49)
Bathroom (48)
Hotel Area (45)
Surroundings (44)
Accessibility (41)
Family Friendly (37)
Wifi (33)
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Most Recent
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Traveler Reviews Mercure Tangerang BSD City
Number of reviews per page
20
40
Customer reviews
Noventri W.
Staycation
10.0
/10
Reviewed 3 day(s) ago
The hotel is very comfortable and pleasant. I want to spend the night here again next time.
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F***i
Staycation
9.0
/10
Reviewed 1 week(s) ago
The room is not soundproof, everything else is fine
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F***a
Staycation
9.4
/10
Reviewed 5 week(s) ago
The hotel is kid-friendly, the staff is friendly, and the breakfast menu is delicious and varied. 👍 If there's a concert at ICE, I'll definitely stay here again. 👌
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Find this review helpful?
DC
DEDY C.
Staycation
9.7
/10
Reviewed 5 week(s) ago
Restaurant service and food variety must be improved
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Junita
Staycation
9.7
/10
Reviewed 6 week(s) ago
A pleasant hotel. Close to AEON Mall and Sky House Apartments. The only problem is that there's construction work nearby, which makes it a bit noisy. I stayed there to visit my son, who works at the Biomedical Campus Building, so it was easy for him to get to the hotel.
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TK
Techinee K.
10.0
/10
Reviewed 8 week(s) ago
Good location, clean accommodation
Find this review helpful?
T***g
Business
10.0
/10
Reviewed 8 week(s) ago
The location is excellent and breakfast spread was good.
Find this review helpful?
O***o
Business
8.8
/10
Reviewed 9 week(s) ago
Great staff and handy location near Aeon Mall
Find this review helpful?
H***o
Business
9.0
/10
Reviewed 9 week(s) ago
I had a wonderful stay and the hotel is near to the Aeon Shopping Mall. The room is spacious and comfortable. Just the choice of the breakfast can be have more variety.
Find this review helpful?
Y***p
Business
6.7
/10
Reviewed 9 week(s) ago
Shocked to see a big piece of tissue stuffed onto the peep hole on the inside of the door. Must be from the previous guest. But how could house keeping missed it?
Not the first time I commented on the disappointing service from this Mercure hotel as I am a frequent guest. I returned cos of its location despite the disappointment in housekeeping.
Breakfast buffet has ok selection. But ordering eggs from the egg station requires making multiple trips cos the chef is too busy and can’t remember guest’s orders. Hot tea runs out and told 2 waiters but nothing is done about it.
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M***a
10.0
/10
Reviewed 10 week(s) ago
I really like it, close to the mall. Clean
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U***N
9.4
/10
Reviewed 10 week(s) ago
I'm from out of town and always stay at the Mercure BSD every time I go to a concert at ICE BSD. The hotel is very close to ICE BSD, and it's easily accessible by toll road. Highly recommended. I also love the artistic rooms and warm ambiance.
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L***a
10.0
/10
Reviewed 10 week(s) ago
The check-in and check-out is fast and smooth! Best hotel choice at BSD area!
Find this review helpful?
Y***i
10.0
/10
Reviewed 10 week(s) ago
Clean, comfortable, and the breakfast is super delicious and has lots of choices. It's a short walk from the AEON BSD Hotel. Awesome🥰
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Find this review helpful?
YL
Yulia L.
10.0
/10
Reviewed 10 week(s) ago
The room is comfortable and spacious, the service is friendly and helpful, access is close to Aeon Mall, just walk, the breakfast is varied and delicious
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A***u
9.4
/10
Reviewed 10 week(s) ago
Stayed here for Baekhyun's concert at ICE. Even though I took Gojek, it was still close. It's also just a short walk to Aeon. Will stay here again for the concert at ICE!
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A***M
10.0
/10
Reviewed 11 week(s) ago
This is my wife and kids' favorite staycation hotel...just a short walk to AEON BSD. The staff is friendly, and the breakfast is varied and delicious.
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C***l
Business
10.0
/10
Reviewed 11 week(s) ago
Used the gym- although small it has an elliptical and treadmill, with some free weights and a weight machine. Not bad but would be crowded with 4 people. The nasi goreng in the restaurant at dinner was very good.
Find this review helpful?
C***a
Business
10.0
/10
Reviewed 12 week(s) ago
Great ambiance and good food, had a good rest and amazing experience in this hotel, it is my second time here, recommended
Find this review helpful?
G
Guest
Staycation
9.4
/10
Reviewed 13 week(s) ago
Got a new room on the first floor, usually I always get the older model. Thanks Mercure!
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Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Mercure Tangerang BSD City
Traveloka (1,369)
Other sources (59)
8.8
Very Good
From 1,369 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.9
Meal
8.5
Location
9.0
Service and Facilites
8.8
People often mention about Mercure Tangerang BSD City
All
Staff Friendliness (55)
Room Space (52)
Bedroom (52)
Ambiance (49)
Bathroom (48)
Hotel Area (45)
Surroundings (44)
Accessibility (41)
Family Friendly (37)
Wifi (33)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Mercure Tangerang BSD City
Number of reviews per page
20
40
Customer reviews
Noventri W.
Staycation
10.0
/10
Reviewed 3 day(s) ago
The hotel is very comfortable and pleasant. I want to spend the night here again next time.
See original
Find this review helpful?
F***i
Staycation
9.0
/10
Reviewed 1 week(s) ago
The room is not soundproof, everything else is fine
See original
Find this review helpful?
F***a
Staycation
9.4
/10
Reviewed 5 week(s) ago
The hotel is kid-friendly, the staff is friendly, and the breakfast menu is delicious and varied. 👍 If there's a concert at ICE, I'll definitely stay here again. 👌
See original
Find this review helpful?
DC
DEDY C.
Staycation
9.7
/10
Reviewed 5 week(s) ago
Restaurant service and food variety must be improved
See original
Find this review helpful?
Junita
Staycation
9.7
/10
Reviewed 6 week(s) ago
A pleasant hotel. Close to AEON Mall and Sky House Apartments. The only problem is that there's construction work nearby, which makes it a bit noisy. I stayed there to visit my son, who works at the Biomedical Campus Building, so it was easy for him to get to the hotel.
See original
Find this review helpful?
TK
Techinee K.
10.0
/10
Reviewed 8 week(s) ago
Good location, clean accommodation
Find this review helpful?
T***g
Business
10.0
/10
Reviewed 8 week(s) ago
The location is excellent and breakfast spread was good.
Find this review helpful?
O***o
Business
8.8
/10
Reviewed 9 week(s) ago
Great staff and handy location near Aeon Mall
Find this review helpful?
H***o
Business
9.0
/10
Reviewed 9 week(s) ago
I had a wonderful stay and the hotel is near to the Aeon Shopping Mall. The room is spacious and comfortable. Just the choice of the breakfast can be have more variety.
Find this review helpful?
Y***p
Business
6.7
/10
Reviewed 9 week(s) ago
Shocked to see a big piece of tissue stuffed onto the peep hole on the inside of the door. Must be from the previous guest. But how could house keeping missed it?
Not the first time I commented on the disappointing service from this Mercure hotel as I am a frequent guest. I returned cos of its location despite the disappointment in housekeeping.
Breakfast buffet has ok selection. But ordering eggs from the egg station requires making multiple trips cos the chef is too busy and can’t remember guest’s orders. Hot tea runs out and told 2 waiters but nothing is done about it.
Read More
Find this review helpful?
M***a
10.0
/10
Reviewed 10 week(s) ago
I really like it, close to the mall. Clean
See original
Find this review helpful?
U***N
9.4
/10
Reviewed 10 week(s) ago
I'm from out of town and always stay at the Mercure BSD every time I go to a concert at ICE BSD. The hotel is very close to ICE BSD, and it's easily accessible by toll road. Highly recommended. I also love the artistic rooms and warm ambiance.
See original
Find this review helpful?
L***a
10.0
/10
Reviewed 10 week(s) ago
The check-in and check-out is fast and smooth! Best hotel choice at BSD area!
Find this review helpful?
Y***i
10.0
/10
Reviewed 10 week(s) ago
Clean, comfortable, and the breakfast is super delicious and has lots of choices. It's a short walk from the AEON BSD Hotel. Awesome🥰
See original
Find this review helpful?
YL
Yulia L.
10.0
/10
Reviewed 10 week(s) ago
The room is comfortable and spacious, the service is friendly and helpful, access is close to Aeon Mall, just walk, the breakfast is varied and delicious
See original
Find this review helpful?
A***u
9.4
/10
Reviewed 10 week(s) ago
Stayed here for Baekhyun's concert at ICE. Even though I took Gojek, it was still close. It's also just a short walk to Aeon. Will stay here again for the concert at ICE!
See original
Find this review helpful?
A***M
10.0
/10
Reviewed 11 week(s) ago
This is my wife and kids' favorite staycation hotel...just a short walk to AEON BSD. The staff is friendly, and the breakfast is varied and delicious.
See original
Find this review helpful?
C***l
Business
10.0
/10
Reviewed 11 week(s) ago
Used the gym- although small it has an elliptical and treadmill, with some free weights and a weight machine. Not bad but would be crowded with 4 people. The nasi goreng in the restaurant at dinner was very good.
Find this review helpful?
C***a
Business
10.0
/10
Reviewed 12 week(s) ago
Great ambiance and good food, had a good rest and amazing experience in this hotel, it is my second time here, recommended
Find this review helpful?
G
Guest
Staycation
9.4
/10
Reviewed 13 week(s) ago
Got a new room on the first floor, usually I always get the older model. Thanks Mercure!
See original
Find this review helpful?
Number of reviews per page
20
40