Novus Jiva Anyer Villa Resort and SPA

Resorts
8.6
/10
Very Good
3,298 reviews

What Guests Say About Their Stay

Staff Friendliness (222)
Room Space (205)
Ambiance (204)
Family Friendly (203)
R***I
9.7
/ 10
A great place for a short getaway with family, the hospitality of the staff is very well, great facilities, many activities to do for kiddos, and the ambiance is very relaxing.
Megawati
10.0
/ 10
Honestly IMHO, this is the best hotel in Anyer area. Best choice for a family vacation that prioritizes comfortability & relaxing vibe. Very professional, helpful, and friendly staff. Worth every penny. Would love to make a comeback someday.
P***a
10.0
/ 10
Super comfort! Especially because they have a private beach! The hotel is so nice, the staff are really friendly, clean, and super comfort. Definitely will come back again next time.
S***i
9.7
/ 10
It's fun for a family vacation, especially for kids who can play on the private beach.
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trisna s.
10.0
/ 10
I often stay for two days and one night, but this was the first hotel that allowed my kids to nap. I arrived before 12, and because there was a free room, I was allowed to check in at 12:30. I took a nap first, and then played on the beach in the afternoon. The kids, with sand and beach, were sure to have fun. We had dinner at Serai Restaurant, celebrating my son's birthday. We ordered a cake and asked for the lady to write "Happy Birthday" on it, and the lady sang it to us. The kids were thrilled. They wanted ice cream, but the lady replied, "Ice cream is sweet, not good for our teeth." Finally, she offered them fruit, and they loved it. The food wasn't expensive for a 5-star hotel restaurant. We then went to the games room, and back to our room, we were already exhausted. The next morning, the kids were up early, heading to the beach again and the nearby swimming pool. We had breakfast at 8:30, dropped the kids off at the cool indoor playground, relaxed, and then headed home. Next time, come again if you need SEA vitamins.
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In the Area
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Jalan Raya Anyer KM 149, Anyer, Serang, Banten, Indonesia, 42167

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: resort was previously named Novus Jiva Villa Resort and Spa Anyer Novus Jiva Anyer Villa Resort and SPA is a resort in a good neighborhood, which is located at Anyer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novus Jiva Anyer Villa Resort and SPA

Jalan Raya Anyer KM 149, Anyer, Serang, Banten, Indonesia, 42167
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Lobby Novus Jiva Anyer Villa Resort and SPA
Lobby 2 Novus Jiva Anyer Villa Resort and SPA

Discover More About Novus Jiva Anyer Villa Resort and SPA

note: resort was previously named Novus Jiva Villa Resort and Spa Anyer

Location


Novus Jiva Anyer Villa Resort and SPA is a resort in a good neighborhood, which is located at Anyer.

About Novus Jiva Anyer Villa Resort and SPA

Whether you are planning an event or other special occasions, Novus Jiva Anyer Villa Resort and SPA is a great choice for you with a large and well-equipped function room to suit your requirements.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Novus Jiva Anyer Villa Resort and SPA.

Novus Jiva Anyer Villa Resort and SPA is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the resort. Pamper yourself with the relaxing treatment that rejuvenates you.

When staying at a resort, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Novus Jiva Anyer Villa Resort and SPA provides a pleasant accommodation for your stay.

From business event to corporate gathering, Novus Jiva Anyer Villa Resort and SPA provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Novus Jiva Anyer Villa Resort and SPA, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Novus Jiva Anyer Villa Resort and SPA is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Novus Jiva Anyer Villa Resort and SPA exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novus Jiva Anyer Villa Resort and SPA is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Novus Jiva Anyer Villa Resort and SPA.

All facilities in Novus Jiva Anyer Villa Resort and SPA

Bar, Cafe and Lounge Novus Jiva Anyer Villa Resort and SPA
Bar, Cafe and Lounge
Swimming Pool Novus Jiva Anyer Villa Resort and SPA
Swimming Pool
Entertainment Facility Novus Jiva Anyer Villa Resort and SPA
Entertainment Facility
Functional Hall Novus Jiva Anyer Villa Resort and SPA
Functional Hall
Common Space Novus Jiva Anyer Villa Resort and SPA
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast served to the table
  • Cafe
  • Show cooking restaurant
  • Snacks
  • Snack bar
  • Dietary menu
  • Vegetarian meal

Things to Do

  • Children play area
  • Entertainment for adults
  • Entertainment for children
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Picnic area
  • Pool cabanas
  • Pool sun loungers
  • Spa
  • Sun loungers

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Terrace

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • Gift shop
  • Grocery
  • Shops

Sports and Recreations

  • Billiard
  • Fitness center
  • Game room

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Secure parking
  • Valet parking

Kids and Pets

  • Highchairs
  • Supervised childcare

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Novus Jiva Anyer Villa Resort and SPA

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Extra Breakfast

Accommodation charges IDR 275,880/guest for extra breakfast.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novus Jiva Anyer Villa Resort and SPA
159
Number of floors in Novus Jiva Anyer Villa Resort and SPA
5
Another facilities in Novus Jiva Anyer Villa Resort and SPA
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Novus Jiva Anyer Villa Resort and SPA

What are available facilities at Novus Jiva Anyer Villa Resort and SPA?
There are top facilites at Novus Jiva Anyer Villa Resort and SPA such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novus Jiva Anyer Villa Resort and SPA?
The standard check-in time at Novus Jiva Anyer Villa Resort and SPA is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Novus Jiva Anyer Villa Resort and SPA provide breakfast?
Yes, Novus Jiva Anyer Villa Resort and SPA provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Novus Jiva Anyer Villa Resort and SPA have?
Novus Jiva Anyer Villa Resort and SPA is a 5.0-star hotel.
How many floors does Novus Jiva Anyer Villa Resort and SPA have?
Novus Jiva Anyer Villa Resort and SPA has 5 floors.
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More Reviews from Other Guests in Novus Jiva Anyer Villa Resort and SPA

8.7
Very Good
From 3,281 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

8.7

Service and Facilites

8.9

People often mention about Novus Jiva Anyer Villa Resort and SPA
All
Staff Friendliness (216)
Room Space (204)
Hotel Area (197)
Family Friendly (194)
Ambiance (193)
Bedroom (190)
Bathroom (177)
Taste (155)
Variety (148)
Surroundings (141)
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Most Recent
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Traveler Reviews Novus Jiva Anyer Villa Resort and SPA

Number of reviews per page
20
40
Customer reviews
Dewi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel staff was very friendly, the rooms were clean, and the menu was extensive, ranging from Asian to Western. The kids were happy and asked to come back again. Continued success, Novus and Traveloka.
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Accommodation's Reply
04 Dec 2025
Dear Dewi S., Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Hotel is very good but need to improve for the beach side.
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Accommodation's Reply
04 Dec 2025
Dear Guest, Thank you for staying at Novus Jiva Resort & Spa. During your recent visit to Anyer. We are truly delighted by your positive review and your kind words about our facilities and excellent service during your stay. Your feedback is invaluable to us, and it inspires our team to continue delivering the highest level of service and excellence. We eagerly anticipate the pleasure of serving you again in the future, ensuring that your next stay is nothing short of exceptional. Warmest regards, Novus Jiva Resort & Spa
M***d
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 day(s) ago
everything is ok and nice, unfortunately the room AC is leaking
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Accommodation's Reply
04 Dec 2025
Dear Guest, Thank you for leaving us a great review. We are glad you enjoyed your stay. Our staff appreciate reading your review. I am very concerned by your comments, particularly regarding the air conditioning leak. On behalf of the management, I apologize for any inconvenience you have experienced, as we are constantly reviewing our service levels to improve. We put guest experience and satisfaction first, and your review is a testament to the hard work we put in every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great for families, highly recommended for a sweet escape on weekends or weekdays
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Accommodation's Reply
25 Nov 2025
Dear M*d, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We put guest experience and satisfaction first, and your review is a testament to that commitment every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Edi R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Rose staff are very friendly, please give me a raise, poor thing
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Accommodation's Reply
11 Nov 2025
Dear A.D.R., Thank you for giving us a great review. We are so glad that Mavar made your stay a wonderful one! We will pass on this compliment to our staff and they will be very grateful! We put guest experience and satisfaction first and your review is a testament to that commitment every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
When I came here, I got a free room upgrade to a beach view. The hotel was nice, clean, and the staff was helpful. What a lovely stay.
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Accommodation's Reply
07 Nov 2025
Dear Ladies/Gentlemen, Thank you for your wonderful review. We are glad you enjoyed your stay with us. Our staff would love to read what you have written. We put guest experience and satisfaction first and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Iqbal J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Best service, view, environment, cleanliness👌
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Mr. Iqbal J., Thank you for leaving us a great review. We are glad you enjoyed your stay. Our staff loves reading what you have to say. We put guest experience and satisfaction first, and your review is a testament to that commitment every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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i***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the rooms are clean, basically everything is good and nice.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear I*a, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We put guest experience and satisfaction first, and your review is a testament to that commitment every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Nice hotel, just to get to the parking lot and the beach you have to take a shuttle.
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Accommodation's Reply
07 Nov 2025
Thank you so much for your valuable review, G*t. We are so glad that you enjoyed your stay at our hotel. All of our staff members appreciate your feedback. Your experience and satisfaction are always our top priority and your review is a testament to our efforts. We look forward to welcoming you back again soon. Thank you, Novasgiva Villa Resort & Spa.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service is very friendly, good and super helpful, even before being asked for help, they are very proactive in offering assistance.
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Accommodation's Reply
31 Oct 2025
Dear G*t, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves to read what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A stay worth trying and returning to again. I visited this place twice and will return again with my friends.
2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear G***t, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
It's fun for a family vacation, especially for kids who can play on the private beach.
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear S*i, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves to read what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Check-in was possible earlier, around 1:00 AM. Time felt so short that I didn't have time to explore everything. The facilities were all good, the staff were friendly and helpful. During dinner, they gave me ice cream and helped me take photos by the pool... The fire attraction was quite entertaining. The only problem was that the AC in the room was dripping from the morning, so the floor under the AC was muddy by midday. The beach area could use some more attention.
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2 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear M*d, Thank you for choosing to stay at Novas Jeeva Villas Resort & Spa during your recent visit to Anyer. We are delighted to receive your positive comments and compliments regarding our excellent facilities and services throughout your stay. We apologize for any inconvenience caused by the air conditioning in your room during your stay at Novas Jeeva Resort & Spa. We are constantly striving to improve our services and welcome all feedback to further improve our services. We look forward to welcoming you back soon. Best regards, Novas Jeeva Villas Resort & Spa
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
clean and kids friendly... comfortable atmosphere and friendly staff
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear E*y, Thank you for your wonderful review. We are so glad you enjoyed your stay. Our team really enjoyed reading your comments. We always put guest experience and satisfaction first, and your review is a testament to that commitment every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's so good, I can't even put it into words. Especially the sunset terrace room with a bathtub.
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2 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear J*a, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The best hotel in Anyer, compared to other hotels, this one is better. #thereisapricethereisquality
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear A*h, Thank you for your wonderful review. We are glad you enjoyed your stay with us. Our staff would love to read what you have written. We value our guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Chairidamainita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, delicious breakfast, clean hotel area, next time will stay here again.
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Accommodation's Reply
27 Oct 2025
Dear Chaiidamainita, Thank you for your wonderful review. We are glad you enjoyed your stay with us. Our staff would love to read what you have to say. We prioritize guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Dimas P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Overall was good. But please consider to not charge customer for the mineral water (not only for 4/5 mineral water)
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Accommodation's Reply
27 Oct 2025
Dear Dimas P., Thank you so much for your review! We're delighted to hear that you enjoyed your stay at Novus Jiva. Your feedback is invaluable to us and inspires our team to continually deliver exceptional service and excellence. We look forward to the pleasure of serving you again in the future, ensuring that your next visit is truly unforgettable. Warmest regards, Novus Jiva Villa Resort & Spa
trisna s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I often stay for two days and one night, but this was the first hotel that allowed my kids to nap. I arrived before 12, and because there was a free room, I was allowed to check in at 12:30. I took a nap first, and then played on the beach in the afternoon. The kids, with sand and beach, were sure to have fun. We had dinner at Serai Restaurant, celebrating my son's birthday. We ordered a cake and asked for the lady to write "Happy Birthday" on it, and the lady sang it to us. The kids were thrilled. They wanted ice cream, but the lady replied, "Ice cream is sweet, not good for our teeth." Finally, she offered them fruit, and they loved it. The food wasn't expensive for a 5-star hotel restaurant. We then went to the games room, and back to our room, we were already exhausted. The next morning, the kids were up early, heading to the beach again and the nearby swimming pool. We had breakfast at 8:30, dropped the kids off at the cool indoor playground, relaxed, and then headed home. Next time, come again if you need SEA vitamins.
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Accommodation's Reply
27 Oct 2025
Dear Trisna S., Thank you so much for your review! We are so glad you enjoyed your stay at Novus Jiva, especially with our beautiful beachfront facilities. We always strive to provide the best facilities, from clean rooms to a varied and satisfying breakfast. We look forward to welcoming you back for a wonderful stay! 😊 Best regards, Novus Jiva Villa Resort & Spa
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
It's a shame we didn't get to see the sunset there. But so far so good, only the food tasted a little less than expected. Other than that, everything was fine. Thank you, Novus Jiva.
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Accommodation's Reply
03 Oct 2025
Dear Guest, Thank you for staying at Novus Jiva Villa Resort & Spa during your recent visit to Anyer. We are delighted to receive your positive review and kind words regarding our excellent facilities and service during your stay. Your feedback regarding the food taste is invaluable to us and inspires our team to continue delivering the highest level of service and excellence. We look forward to serving you again in the future, ensuring that your next visit is truly exceptional. Best regards, Novus Jiva Villa Resort & Spa.
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Number of reviews per page
20
40

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Exterior 4 Novus Jiva Anyer Villa Resort and SPA

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 3,281 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.6

Location

8.7

Service and Facilites

8.9

People often mention about Novus Jiva Anyer Villa Resort and SPA
All
Staff Friendliness (216)
Room Space (204)
Hotel Area (197)
Family Friendly (194)
Ambiance (193)
Bedroom (190)
Bathroom (177)
Taste (155)
Variety (148)
Surroundings (141)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Novus Jiva Anyer Villa Resort and SPA

Number of reviews per page
20
40
Customer reviews
Dewi S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The hotel staff was very friendly, the rooms were clean, and the menu was extensive, ranging from Asian to Western. The kids were happy and asked to come back again. Continued success, Novus and Traveloka.
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Accommodation's Reply
04 Dec 2025
Dear Dewi S., Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Hotel is very good but need to improve for the beach side.
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Accommodation's Reply
04 Dec 2025
Dear Guest, Thank you for staying at Novus Jiva Resort & Spa. During your recent visit to Anyer. We are truly delighted by your positive review and your kind words about our facilities and excellent service during your stay. Your feedback is invaluable to us, and it inspires our team to continue delivering the highest level of service and excellence. We eagerly anticipate the pleasure of serving you again in the future, ensuring that your next stay is nothing short of exceptional. Warmest regards, Novus Jiva Resort & Spa
M***d
icon-origin-TRAVELOKA
9.6
/10
Reviewed 6 day(s) ago
everything is ok and nice, unfortunately the room AC is leaking
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Accommodation's Reply
04 Dec 2025
Dear Guest, Thank you for leaving us a great review. We are glad you enjoyed your stay. Our staff appreciate reading your review. I am very concerned by your comments, particularly regarding the air conditioning leak. On behalf of the management, I apologize for any inconvenience you have experienced, as we are constantly reviewing our service levels to improve. We put guest experience and satisfaction first, and your review is a testament to the hard work we put in every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great for families, highly recommended for a sweet escape on weekends or weekdays
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Accommodation's Reply
25 Nov 2025
Dear M*d, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We put guest experience and satisfaction first, and your review is a testament to that commitment every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Edi R.
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10.0
/10
Reviewed 4 week(s) ago
Rose staff are very friendly, please give me a raise, poor thing
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Accommodation's Reply
11 Nov 2025
Dear A.D.R., Thank you for giving us a great review. We are so glad that Mavar made your stay a wonderful one! We will pass on this compliment to our staff and they will be very grateful! We put guest experience and satisfaction first and your review is a testament to that commitment every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
When I came here, I got a free room upgrade to a beach view. The hotel was nice, clean, and the staff was helpful. What a lovely stay.
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Accommodation's Reply
07 Nov 2025
Dear Ladies/Gentlemen, Thank you for your wonderful review. We are glad you enjoyed your stay with us. Our staff would love to read what you have written. We put guest experience and satisfaction first and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Iqbal J.
icon-Leisure
Leisure
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9.4
/10
Reviewed 5 week(s) ago
Best service, view, environment, cleanliness👌
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Mr. Iqbal J., Thank you for leaving us a great review. We are glad you enjoyed your stay. Our staff loves reading what you have to say. We put guest experience and satisfaction first, and your review is a testament to that commitment every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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i***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the rooms are clean, basically everything is good and nice.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear I*a, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We put guest experience and satisfaction first, and your review is a testament to that commitment every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Verified Traveler
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8.8
/10
Reviewed 5 week(s) ago
Nice hotel, just to get to the parking lot and the beach you have to take a shuttle.
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Accommodation's Reply
07 Nov 2025
Thank you so much for your valuable review, G*t. We are so glad that you enjoyed your stay at our hotel. All of our staff members appreciate your feedback. Your experience and satisfaction are always our top priority and your review is a testament to our efforts. We look forward to welcoming you back again soon. Thank you, Novasgiva Villa Resort & Spa.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The service is very friendly, good and super helpful, even before being asked for help, they are very proactive in offering assistance.
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Accommodation's Reply
31 Oct 2025
Dear G*t, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves to read what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
A stay worth trying and returning to again. I visited this place twice and will return again with my friends.
2 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear G***t, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Jiva Villa Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Jiva Villa Resort & Spa
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
It's fun for a family vacation, especially for kids who can play on the private beach.
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear S*i, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves to read what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Check-in was possible earlier, around 1:00 AM. Time felt so short that I didn't have time to explore everything. The facilities were all good, the staff were friendly and helpful. During dinner, they gave me ice cream and helped me take photos by the pool... The fire attraction was quite entertaining. The only problem was that the AC in the room was dripping from the morning, so the floor under the AC was muddy by midday. The beach area could use some more attention.
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2 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear M*d, Thank you for choosing to stay at Novas Jeeva Villas Resort & Spa during your recent visit to Anyer. We are delighted to receive your positive comments and compliments regarding our excellent facilities and services throughout your stay. We apologize for any inconvenience caused by the air conditioning in your room during your stay at Novas Jeeva Resort & Spa. We are constantly striving to improve our services and welcome all feedback to further improve our services. We look forward to welcoming you back soon. Best regards, Novas Jeeva Villas Resort & Spa
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
clean and kids friendly... comfortable atmosphere and friendly staff
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear E*y, Thank you for your wonderful review. We are so glad you enjoyed your stay. Our team really enjoyed reading your comments. We always put guest experience and satisfaction first, and your review is a testament to that commitment every day. We look forward to welcoming you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's so good, I can't even put it into words. Especially the sunset terrace room with a bathtub.
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2 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear J*a, Thank you for leaving us a great review. We're glad you enjoyed your stay. Our staff loves reading what you have to say. We value guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The best hotel in Anyer, compared to other hotels, this one is better. #thereisapricethereisquality
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear A*h, Thank you for your wonderful review. We are glad you enjoyed your stay with us. Our staff would love to read what you have written. We value our guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Chairidamainita
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, delicious breakfast, clean hotel area, next time will stay here again.
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Accommodation's Reply
27 Oct 2025
Dear Chaiidamainita, Thank you for your wonderful review. We are glad you enjoyed your stay with us. Our staff would love to read what you have to say. We prioritize guest experience and satisfaction, and your review is a testament to the dedication we put in every day. We hope to welcome you back soon! Best regards, Novas Jeeva Villas Resort & Spa
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Dimas P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Overall was good. But please consider to not charge customer for the mineral water (not only for 4/5 mineral water)
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Accommodation's Reply
27 Oct 2025
Dear Dimas P., Thank you so much for your review! We're delighted to hear that you enjoyed your stay at Novus Jiva. Your feedback is invaluable to us and inspires our team to continually deliver exceptional service and excellence. We look forward to the pleasure of serving you again in the future, ensuring that your next visit is truly unforgettable. Warmest regards, Novus Jiva Villa Resort & Spa
trisna s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
I often stay for two days and one night, but this was the first hotel that allowed my kids to nap. I arrived before 12, and because there was a free room, I was allowed to check in at 12:30. I took a nap first, and then played on the beach in the afternoon. The kids, with sand and beach, were sure to have fun. We had dinner at Serai Restaurant, celebrating my son's birthday. We ordered a cake and asked for the lady to write "Happy Birthday" on it, and the lady sang it to us. The kids were thrilled. They wanted ice cream, but the lady replied, "Ice cream is sweet, not good for our teeth." Finally, she offered them fruit, and they loved it. The food wasn't expensive for a 5-star hotel restaurant. We then went to the games room, and back to our room, we were already exhausted. The next morning, the kids were up early, heading to the beach again and the nearby swimming pool. We had breakfast at 8:30, dropped the kids off at the cool indoor playground, relaxed, and then headed home. Next time, come again if you need SEA vitamins.
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Accommodation's Reply
27 Oct 2025
Dear Trisna S., Thank you so much for your review! We are so glad you enjoyed your stay at Novus Jiva, especially with our beautiful beachfront facilities. We always strive to provide the best facilities, from clean rooms to a varied and satisfying breakfast. We look forward to welcoming you back for a wonderful stay! 😊 Best regards, Novus Jiva Villa Resort & Spa
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
It's a shame we didn't get to see the sunset there. But so far so good, only the food tasted a little less than expected. Other than that, everything was fine. Thank you, Novus Jiva.
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Accommodation's Reply
03 Oct 2025
Dear Guest, Thank you for staying at Novus Jiva Villa Resort & Spa during your recent visit to Anyer. We are delighted to receive your positive review and kind words regarding our excellent facilities and service during your stay. Your feedback regarding the food taste is invaluable to us and inspires our team to continue delivering the highest level of service and excellence. We look forward to serving you again in the future, ensuring that your next visit is truly exceptional. Best regards, Novus Jiva Villa Resort & Spa.
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