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Somerset Berlian Jakarta
Apartments
Preferred Partner Plus
8.5
/10
Very Good
2,550 reviews
What Guests Say About Their Stay
Room Space (44)
Staff Friendliness (43)
Family Friendly (39)
Bedroom (39)
Sofia R.
9.7
/ 10
Selama kami menginap di Somerset, sangat menyenangkan. Ruangan luas, bersih, dan perlengkapan lengkap. Kolam renang dan play ground anak juga luas, pegawai juga ramah. Jika ada waktu kami akan datang kembali.
r***n
10.0
/ 10
Very good experiences to stay at Somerset Berlian. My room was upgraded to 3 bedrooms from what I booked for 2 bedrooms. Clean, quiet, friendly staff. Thank you so much.
Yanie S.
9.7
/ 10
Kamarnya benar-benar besar, peralatannya lengkap semua, AC-nya dingin, resepsionis-nya Mbak Chyntia dan Mbak Avita sangat ramah dan memberikan pelayanan yang baik. Pasti balik lagi ke sini. Terima kasih Somerset Berlian
cicilia h.
9.7
/ 10
Clean, big huge space. It has refrigerator, oven, microwave, toaster, hot water pot. There is laundry machine too next to the door inside the kitchen. Very complete and worth the price. Staff also helpful and friendy, fast respon. Recommended for your holiday needs. Near PIM and gandaria city mall, only 7 minute drive, not far fron gajahmada food street, bakmi lungkee, nasi ulam premium 20k, ronde and bakmi shiang hie. Go to PIK pantjoran only 40 minute drive. Nice swimming pool but in the afternoon is better than morning swim cause kind of windy in the morning and evening, my kids shaking: D
Rizki M.
9.7
/ 10
Finally staycation after 1+ year due to pandemic. Stayed for a night in 3 bedroom apartment. Good covid protocols. You need to make a call to use pool and the staff will inform the time slot. Spacious unit, clean, cheap, and everything runs smooth. Will definitely back and I highly recommend this hotel..
In the Area
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Jalan Permata Berlian V, Kebayoran Lama, Permata Hijau, Jakarta, Indonesia, 12210
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Somerset Berlian Jakarta
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Somerset Berlian Jakarta
Jalan Permata Berlian V, Kebayoran Lama, Permata Hijau, Jakarta, Indonesia, 12210
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Discover More About Somerset Berlian Jakarta
Overview of Somerset Berlian Jakarta
Somerset Berlian Jakarta in Jakarta offers a blend of modern comfort and Indonesian hospitality. The design is contemporary, creating a relaxed and welcoming atmosphere. Situated in a vibrant part of Jakarta, the hotel provides easy access to business districts and cultural attractions. The surrounding neighbourhood is known for its mix of commercial buildings and local eateries, giving visitors a taste of Jakarta's dynamic urban life.
Getting around is convenient, with public transport options nearby, making it easy to explore other parts of the city. Somerset Berlian Jakarta stands out for its commitment to providing a comfortable and affordable stay, making it a great choice for both business and leisure travellers.
Somerset Berlian Jakarta
, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.Somerset Berlian Jakarta Facilities
Featuring 104 rooms in total, Somerset Berlian Jakarta offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.
The facilities at Somerset Berlian Jakarta cater to a variety of guests. Families will appreciate the spacious rooms and kid-friendly amenities, while digital nomads can take advantage of the high-speed internet and comfortable workspaces. Leisure travellers will find the on-site recreational facilities perfect for relaxation.
The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.
Rooms are designed for comfort, featuring reliable Wi-Fi, dedicated workspaces, comfortable bedding, and well-appointed bathrooms. In-room conveniences ensure a hassle-free stay, allowing guests to relax and recharge.
All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.
What to Expect When Staying at Somerset Berlian Jakarta
The ambience at Somerset Berlian Jakarta is generally calm and inviting, providing a relaxing retreat from the bustling city. Mornings are usually quiet, with guests enjoying breakfast and preparing for the day. Evenings are more social, with people gathering in common areas to unwind.
While specific tours may vary, the hotel staff can often provide information on local attractions and help arrange transportation. Insider tips include familiarising yourself with the check-in process and respecting local customs. It's also helpful to learn a few basic Indonesian phrases to enhance your interactions with locals.
How to Get to Somerset Berlian Jakarta
Jakarta is served by a major international airport nearby, offering connections to destinations worldwide. From the airport, you can reach Somerset Berlian Jakarta in around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections to the city centre are also available, providing a budget-friendly alternative.
Food Near Somerset Berlian Jakarta
Many hotels in Jakarta provide breakfast options, and it's worth checking if Somerset Berlian Jakarta offers this service. Some may also have kitchen or self-catering facilities, allowing you to prepare your own meals. Nearby, you'll find a variety of cafs, restaurants, and convenience stores.
For a taste of local flavours, try nasi goreng (fried rice) or sate (grilled skewers), which are widely available and budget-friendly. Mid-range options include seafood restaurants and Indonesian cuisine establishments.
Things to Do Around Somerset Berlian Jakarta
The area around Somerset Berlian Jakarta offers a mix of attractions. You might find a historic temple nearby, offering a glimpse into the region's cultural heritage. A lively night market could be a great place to experience local street food and shopping. A riverside park provides a peaceful escape from the city's hustle and bustle.
For a one-day walkable highlights tour, consider visiting key landmarks and enjoying local cuisine. A two-day extended stay could include exploring cultural sites and relaxing in green spaces. Both daytime and evening activities are plentiful, ensuring there's always something to do.
Why Somerset Berlian Jakarta is Popular Among Travellers
Somerset Berlian Jakarta is popular among travellers for its affordability and convenient location. Repeat visitors often appreciate the friendly staff and comfortable accommodations. The hotel offers excellent value-for-money, providing a unique and enjoyable experience without breaking the bank.
Tips for First-Time Visitors
When booking, consider the best room type for your needs, whether you're travelling solo, as a couple, or with a family. When packing, remember to bring lightweight clothing suitable for the tropical climate, along with any necessary adaptors for your electronic devices. It's also wise to pack essentials like sunscreen and insect repellent.
For safety and cultural etiquette, be mindful of local customs and dress modestly when visiting religious sites. The common language spoken is Indonesian, but English is often understood in tourist areas. Learning a few basic Indonesian phrases can be helpful and appreciated.
Best Time to Stay at Somerset Berlian Jakarta
Jakarta experiences seasonal differences, with peak tourist season typically occurring during school holidays and major events. The off-peak season offers quieter times and potentially lower prices. The weather is generally hot and humid year-round, but the dry season (May to September) is often considered the best time to visit.
Each season has its pros and cons. The peak season offers vibrant events and activities, but also higher prices and larger crowds. The off-peak season provides a more relaxed experience and better deals. Consider planning your trip around local events, festivals, or holidays to enhance your experience. Budget-conscious travellers may find the quieter times of year more appealing.
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- Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.
All facilities in Somerset Berlian Jakarta
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Lobby
In-room Facilities
- Bathtub
- Cable TV
- Desk
- DVD player
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Shower
- TV
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
General
- AC
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Continental breakfast
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- PRINTER
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Sports and Recreations
- Fitness center
- Sport courts
Transportation
- Limited parking
Nearby Facilities
- Grocery
Kids and Pets
- Highchairs
Things to Do
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Somerset Berlian Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Somerset Berlian Jakarta | 104 |
Number of floors in Somerset Berlian Jakarta | 23 |
Another facilities in Somerset Berlian Jakarta | Bathtub, Cable TV, Desk, DVD player, Hairdryer |
Frequently asked question in Somerset Berlian Jakarta
What are available facilities at Somerset Berlian Jakarta?
There are top facilites at Somerset Berlian Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Somerset Berlian Jakarta?
The standard check-in time at Somerset Berlian Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Somerset Berlian Jakarta provide breakfast?
Yes, Somerset Berlian Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Somerset Berlian Jakarta have?
Somerset Berlian Jakarta is a 4.0-star hotel.
How many floors does Somerset Berlian Jakarta have?
Somerset Berlian Jakarta has 23 floors.
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More Reviews from Other Guests in Somerset Berlian Jakarta
Overall Ratings & Reviews Somerset Berlian Jakarta
Traveloka (2,372)
Other sources (178)
8.6
Very Good
From 2,372 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.8
Meal
8.1
Location
8.6
Service and Facilites
8.6
People often mention about Somerset Berlian Jakarta
All
Room Space (29)
Staff Friendliness (28)
Bedroom (28)
Bathroom (26)
Family Friendly (25)
Ambiance (25)
Hotel Area (23)
Distance to City Center (22)
Check-in/out Time (20)
Wifi (18)
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Traveler Reviews Somerset Berlian Jakarta
Number of reviews per page
20
40
Customer reviews
H***n
Business
10.0
/10
Reviewed 6 week(s) ago
The hotel is great, it really helps us do business and be with our family.
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Find this review helpful?
Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted that you enjoyed your stay with us and appreciate your comments and suggestions. Positive feedback from our guests motivates us to continue to strive for excellent service. Thank you once again for your valuable support. We look forward to welcoming you back to our service residence. Best regards, Setyono
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A***s
Staycation
9.4
/10
Reviewed 6 week(s) ago
Best for a whole big family staycation in 3 bedrooms!
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
BY
Bebie Y.
Staycation
8.5
/10
Reviewed 15 week(s) ago
Yesterday I took the 17th floor, executive 2 bedroom room, the room is very spacious, the kitchen is also spacious, clean too, the staff is friendly, can wash clothes and there is a dryer that is quite dry so I don't have to bring dirty clothes, then if I can't use the washing machine, someone will send me to teach me... I like the swimming pool the most at night, the view is really good, hanging out there is nice, there is a gym near the swimming pool, so after the gym you can go straight to swimming at night, you have to wear a swimsuit for swimming... there is a bathtub in the main room but there is no ball for the foam.. for the small night light in the room and the lamp on the dressing table are dead, the room window is not big enough so I can't see the city light view when lying on the bed... the TV can't use Netflix, please replace it with an Android TV... and the furniture if replaced with a taco layer, it might be more modern... and if possible, a Magicom... otherwise, I was very satisfied with my staycation here.. yesterday we were 4 people...
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See original
+5
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Mrs. Bebie, Thank you for taking the time to write us a review. We are delighted to know that you enjoyed your stay with us and have noted your observations and suggestions. Receiving positive feedback from our guests certainly motivates us to further enhance our commitment to providing excellent service. Once again, thank you for your valuable support. We all look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
See original
H***a
9.4
/10
Reviewed 16 week(s) ago
Nice surroundings that correlate with the satisfaction of my staycation.
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
k***g
9.4
/10
Reviewed 19 week(s) ago
Comfort place for family.
and we could understood that all stuffs there should be in renewal (TV, Stove, washing machine etc). But overall is good (staff are friendly and fast response)
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
L
Larasati
Transit
10.0
/10
Reviewed 22 week(s) ago
Very fun, super spacious, all the best 😊
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Accommodation's Reply
25 Jun 2025
Dear Ms. Larasati, Thank you for taking the time to write us a review. We are very pleased to know that you enjoyed your stay with us and we have noted your observations and suggestions. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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N***o
9.1
/10
Reviewed 25 week(s) ago
The room is very comfortable, clean, fragrant, the wifi is smooth, cold.. highly recommended for a staycation with family..
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3 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Y***n
8.1
/10
Reviewed 28 week(s) ago
It's a bit smelly, maybe because of the AC or the toilet.
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Valued Guest, Thank you for taking the time to write us a review. Getting high ratings from guests certainly motivates us to further improve our commitment in providing good service. We have noted the feedback for the smell in the room and we will forward it to the relevant department to follow up. Once again, thank you for your valuable support. From all of us, we hope to welcome you again to one of our serviced residences. Best regards. Setyono
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SD
Selyna D. s.
Leisure
10.0
/10
Reviewed 28 week(s) ago
2nd time staying here and always satisfied with everything,, 😍🥰
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+4
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Ms. Selyna, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
See original
LW
LUSIA W.
10.0
/10
Reviewed 28 week(s) ago
The best hotel, I will come again when I'm visit Jakarta
Find this review helpful?
Accommodation's Reply
19 May 2025
Dear Valued Guest, thank you for your time to share your positive feedback with us. we are glad to receive such positive feedback as yours that you were enjoyed your stay with us. receiving positive feedback from our guests like yourself inspire us to continually improve our service delivery. once again, thank you for staying with us and looking forward to welcoming you again in the near future. Yours sincerely, Setyono
E***n
9.4
/10
Reviewed 32 week(s) ago
Location is lacking because of narrow road. Comfortable hotel for family. Thank you Somerset.
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Accommodation's Reply
15 Apr 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
See original
DD
Desi D.
9.1
/10
Reviewed 34 week(s) ago
spacious and clean room..friendly and efficient staff
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mrs. Desi, Thank you for taking the time to write us a review. We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Iin H.
Staycation
8.2
/10
Reviewed 43 week(s) ago
Room was spacious , kitchen amenities were good, check in check out were smooth . A huge mall was located nearby. My only problem was the parking, which located across the street from where we stayed . Everything else was OK.
4 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely Setyono
YA
Yulia A.
Staycation
8.4
/10
Reviewed 45 week(s) ago
There was a smell of cigarettes from the exhaust fan in the main bathroom. The rooms are supposed to be non-smoking. So it was a bit stuffy.
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mrs. Yulia, Thank you for taking the time to write us a review, While we strive to maintain the highest standards of customer satisfaction, monitoring our effectiveness can sometimes be challenging. We welcome suggestions like yours as they point out areas where we can further improve. Once again, thank you for your valuable support. From all of us looking forward to welcoming you again to one of our serviced residences. Best regards. Setyono
See original
SH
Sofiana H.
Staycation
9.4
/10
Reviewed 45 week(s) ago
very impressive staycation here, unfortunately we only stayed for one night because it was a weekday and school day. and did not take the breakfast package.
the unit is very suitable for family gatherings.
all the staff are friendly and responsive.
the atmosphere is very comfortable and quiet, we stayed at 606 on the 6th floor. the room is spacious, the room is also very spacious, the cleanliness is very good, only when checking in the main bathroom smells a bit, immediately rushed to inform the management and did not wait long for the staff to come and the set is finished.
all kitchen equipment is okay and clean, oh yes for the rice cooker you must request it first to the receptionist, because the units are limited.
for the AC all work well, the exhaust is also safe, there is hot water.
the swimming pool is large and clean, you can swim at night too, but towels are not provided, so bring them from the room. and it is advisable to wear a swimsuit, especially for women.
the fitness center also has quite complete equipment, and there is a mini market in the basement.
security is also maintained, because every guest who wants to visit the room is asked for our permission first before it can be accessed.
for parking the area is quite far from the lobby, it's also quite good if it rains.
suggestions:
1. The electric stove for button no. 4 makes the power decrease, please check again
2. Please also provide a bowl for serving instant noodles because the available size is small
3. Please provide more sandals, because yesterday there were only 2 pairs available.
4. If possible, provide towels at the swimming pool
5. Please update the maps, because the points are not appropriate
6. Swimwear regulations should be considered, because not everyone who enters the pool wants to swim, but only to keep the little one on the edge of the pool.
So far the staycation here is fun, next time I want to try the new unit, the suite type..thanks somerset, THX TRAVELOKA..
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See original
+5
1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Ms. Sofiana H, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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AP
Adilah P.
9.7
/10
Reviewed 46 week(s) ago
Very good facilities and never change comfort, cleanliness thank you Somerset
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1 people find it helpful
Accommodation's Reply
09 Jan 2025
Dear Mr./Mrs. Adilah, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards Setyono.
See original
kr
kiki r. a.
Leisure
9.4
/10
Reviewed 47 week(s) ago
Everything is perfect. Affordable price for 2 rooms, perfect for family vacation.
See original
1 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
See original
AW
Agung W.
Staycation
8.4
/10
Reviewed 47 week(s) ago
The AC is only cold in the main room, rooms 2 and 3 are not cold.
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4 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Mr. Agung, Thank you for your review and we regret that your stay with us did not meet your expectations. While we strive to maintain the highest standards of customer satisfaction, monitoring our effectiveness can sometimes be challenging. We welcome suggestions like yours as they point out areas where we can further improve. I have noted your observations and suggestions for improvements to the air conditioning facility. We will certainly take them into consideration as we review with our respective team members. We ask for your patience and understanding as these improvements may take time to implement. We take our guest experience seriously, and we will continue our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again. Best regards. Setyono
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C***r
Staycation
9.1
/10
Reviewed 47 week(s) ago
Could've been perfect if they had some events, especially at New Year's Eve. Overall, I'm satisfied.
2 people find it helpful
Accommodation's Reply
06 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely Setyono
D***e
Staycation
9.4
/10
Reviewed 47 week(s) ago
Chosen because it was close to the event location for the girls' base camp. It turned out they were satisfied because of the large room and easy access.
See original
1 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
See original
Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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Overall Ratings & Reviews Somerset Berlian Jakarta
Traveloka (2,372)
Other sources (178)
8.6
Very Good
From 2,372 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.8
Meal
8.1
Location
8.6
Service and Facilites
8.6
People often mention about Somerset Berlian Jakarta
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Room Space (29)
Staff Friendliness (28)
Bedroom (28)
Bathroom (26)
Family Friendly (25)
Ambiance (25)
Hotel Area (23)
Distance to City Center (22)
Check-in/out Time (20)
Wifi (18)
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Traveler Reviews Somerset Berlian Jakarta
Number of reviews per page
20
40
Customer reviews
H***n
Business
10.0
/10
Reviewed 6 week(s) ago
The hotel is great, it really helps us do business and be with our family.
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Accommodation's Reply
22 Oct 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We are delighted that you enjoyed your stay with us and appreciate your comments and suggestions. Positive feedback from our guests motivates us to continue to strive for excellent service. Thank you once again for your valuable support. We look forward to welcoming you back to our service residence. Best regards, Setyono
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A***s
Staycation
9.4
/10
Reviewed 6 week(s) ago
Best for a whole big family staycation in 3 bedrooms!
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
BY
Bebie Y.
Staycation
8.5
/10
Reviewed 15 week(s) ago
Yesterday I took the 17th floor, executive 2 bedroom room, the room is very spacious, the kitchen is also spacious, clean too, the staff is friendly, can wash clothes and there is a dryer that is quite dry so I don't have to bring dirty clothes, then if I can't use the washing machine, someone will send me to teach me... I like the swimming pool the most at night, the view is really good, hanging out there is nice, there is a gym near the swimming pool, so after the gym you can go straight to swimming at night, you have to wear a swimsuit for swimming... there is a bathtub in the main room but there is no ball for the foam.. for the small night light in the room and the lamp on the dressing table are dead, the room window is not big enough so I can't see the city light view when lying on the bed... the TV can't use Netflix, please replace it with an Android TV... and the furniture if replaced with a taco layer, it might be more modern... and if possible, a Magicom... otherwise, I was very satisfied with my staycation here.. yesterday we were 4 people...
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+5
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Mrs. Bebie, Thank you for taking the time to write us a review. We are delighted to know that you enjoyed your stay with us and have noted your observations and suggestions. Receiving positive feedback from our guests certainly motivates us to further enhance our commitment to providing excellent service. Once again, thank you for your valuable support. We all look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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H***a
9.4
/10
Reviewed 16 week(s) ago
Nice surroundings that correlate with the satisfaction of my staycation.
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
k***g
9.4
/10
Reviewed 19 week(s) ago
Comfort place for family.
and we could understood that all stuffs there should be in renewal (TV, Stove, washing machine etc). But overall is good (staff are friendly and fast response)
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
L
Larasati
Transit
10.0
/10
Reviewed 22 week(s) ago
Very fun, super spacious, all the best 😊
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Accommodation's Reply
25 Jun 2025
Dear Ms. Larasati, Thank you for taking the time to write us a review. We are very pleased to know that you enjoyed your stay with us and we have noted your observations and suggestions. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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N***o
9.1
/10
Reviewed 25 week(s) ago
The room is very comfortable, clean, fragrant, the wifi is smooth, cold.. highly recommended for a staycation with family..
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3 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Y***n
8.1
/10
Reviewed 28 week(s) ago
It's a bit smelly, maybe because of the AC or the toilet.
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Valued Guest, Thank you for taking the time to write us a review. Getting high ratings from guests certainly motivates us to further improve our commitment in providing good service. We have noted the feedback for the smell in the room and we will forward it to the relevant department to follow up. Once again, thank you for your valuable support. From all of us, we hope to welcome you again to one of our serviced residences. Best regards. Setyono
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SD
Selyna D. s.
Leisure
10.0
/10
Reviewed 28 week(s) ago
2nd time staying here and always satisfied with everything,, 😍🥰
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+4
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Ms. Selyna, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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LW
LUSIA W.
10.0
/10
Reviewed 28 week(s) ago
The best hotel, I will come again when I'm visit Jakarta
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Accommodation's Reply
19 May 2025
Dear Valued Guest, thank you for your time to share your positive feedback with us. we are glad to receive such positive feedback as yours that you were enjoyed your stay with us. receiving positive feedback from our guests like yourself inspire us to continually improve our service delivery. once again, thank you for staying with us and looking forward to welcoming you again in the near future. Yours sincerely, Setyono
E***n
9.4
/10
Reviewed 32 week(s) ago
Location is lacking because of narrow road. Comfortable hotel for family. Thank you Somerset.
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Accommodation's Reply
15 Apr 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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DD
Desi D.
9.1
/10
Reviewed 34 week(s) ago
spacious and clean room..friendly and efficient staff
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1 people find it helpful
Accommodation's Reply
09 Apr 2025
Dear Mrs. Desi, Thank you for taking the time to write us a review. We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us, we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Iin H.
Staycation
8.2
/10
Reviewed 43 week(s) ago
Room was spacious , kitchen amenities were good, check in check out were smooth . A huge mall was located nearby. My only problem was the parking, which located across the street from where we stayed . Everything else was OK.
4 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely Setyono
YA
Yulia A.
Staycation
8.4
/10
Reviewed 45 week(s) ago
There was a smell of cigarettes from the exhaust fan in the main bathroom. The rooms are supposed to be non-smoking. So it was a bit stuffy.
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1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Mrs. Yulia, Thank you for taking the time to write us a review, While we strive to maintain the highest standards of customer satisfaction, monitoring our effectiveness can sometimes be challenging. We welcome suggestions like yours as they point out areas where we can further improve. Once again, thank you for your valuable support. From all of us looking forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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SH
Sofiana H.
Staycation
9.4
/10
Reviewed 45 week(s) ago
very impressive staycation here, unfortunately we only stayed for one night because it was a weekday and school day. and did not take the breakfast package.
the unit is very suitable for family gatherings.
all the staff are friendly and responsive.
the atmosphere is very comfortable and quiet, we stayed at 606 on the 6th floor. the room is spacious, the room is also very spacious, the cleanliness is very good, only when checking in the main bathroom smells a bit, immediately rushed to inform the management and did not wait long for the staff to come and the set is finished.
all kitchen equipment is okay and clean, oh yes for the rice cooker you must request it first to the receptionist, because the units are limited.
for the AC all work well, the exhaust is also safe, there is hot water.
the swimming pool is large and clean, you can swim at night too, but towels are not provided, so bring them from the room. and it is advisable to wear a swimsuit, especially for women.
the fitness center also has quite complete equipment, and there is a mini market in the basement.
security is also maintained, because every guest who wants to visit the room is asked for our permission first before it can be accessed.
for parking the area is quite far from the lobby, it's also quite good if it rains.
suggestions:
1. The electric stove for button no. 4 makes the power decrease, please check again
2. Please also provide a bowl for serving instant noodles because the available size is small
3. Please provide more sandals, because yesterday there were only 2 pairs available.
4. If possible, provide towels at the swimming pool
5. Please update the maps, because the points are not appropriate
6. Swimwear regulations should be considered, because not everyone who enters the pool wants to swim, but only to keep the little one on the edge of the pool.
So far the staycation here is fun, next time I want to try the new unit, the suite type..thanks somerset, THX TRAVELOKA..
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+5
1 people find it helpful
Accommodation's Reply
16 Jan 2025
Dear Ms. Sofiana H, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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AP
Adilah P.
9.7
/10
Reviewed 46 week(s) ago
Very good facilities and never change comfort, cleanliness thank you Somerset
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1 people find it helpful
Accommodation's Reply
09 Jan 2025
Dear Mr./Mrs. Adilah, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from our guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards Setyono.
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kr
kiki r. a.
Leisure
9.4
/10
Reviewed 47 week(s) ago
Everything is perfect. Affordable price for 2 rooms, perfect for family vacation.
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1 people find it helpful
Accommodation's Reply
07 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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AW
Agung W.
Staycation
8.4
/10
Reviewed 47 week(s) ago
The AC is only cold in the main room, rooms 2 and 3 are not cold.
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4 people find it helpful
Accommodation's Reply
08 Jan 2025
Dear Mr. Agung, Thank you for your review and we regret that your stay with us did not meet your expectations. While we strive to maintain the highest standards of customer satisfaction, monitoring our effectiveness can sometimes be challenging. We welcome suggestions like yours as they point out areas where we can further improve. I have noted your observations and suggestions for improvements to the air conditioning facility. We will certainly take them into consideration as we review with our respective team members. We ask for your patience and understanding as these improvements may take time to implement. We take our guest experience seriously, and we will continue our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again. Best regards. Setyono
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C***r
Staycation
9.1
/10
Reviewed 47 week(s) ago
Could've been perfect if they had some events, especially at New Year's Eve. Overall, I'm satisfied.
2 people find it helpful
Accommodation's Reply
06 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Receives a positive response from guests certainly motivates us to further increase our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Yours sincerely Setyono
D***e
Staycation
9.4
/10
Reviewed 47 week(s) ago
Chosen because it was close to the event location for the girls' base camp. It turned out they were satisfied because of the large room and easy access.
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1 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Valued Guest, Thank you for taking the time to write us a review, We are very happy to know that you enjoyed your stay with us. Getting positive feedback from guests certainly motivates us to further improve our commitment in providing good service. Once again, thank you for your valuable support. From all of us and we look forward to welcoming you again to one of our serviced residences. Best regards. Setyono
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Number of reviews per page
20
40