Somerset Berlian Jakarta

Explore Somerset Berlian Jakarta

Overall Ratings & Reviews Somerset Berlian Jakarta

Traveloka (2,595)
Other sources (191)
8.7
Very Good
From 2,595 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.1

Location

8.6

Service and Facilites

8.6

People often mention about Somerset Berlian Jakarta
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Room Space (44)
Staff Friendliness (40)
Bedroom (39)
Family Friendly (38)
Ambiance (38)
Bathroom (37)
Hotel Area (33)
Distance to City Center (30)
Soundproof (27)
Wifi (26)
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Traveler Reviews Somerset Berlian Jakarta

Number of reviews per page
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40
Customer reviews
hendi k. h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It's the best to get together with friends here. I come here often.
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Accommodation's Reply
09 Jun 2026
Dear Mr. Hendy, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Receiving positive feedback from our guests motivates us to continue striving for excellent service. Thank you again for your valuable support. We all hope to welcome you back to our serviced residence again. Sincerely, Setyono
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P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is friendly and the place is very clean.
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Accommodation's Reply
11 Jun 2026
Dear valued guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Positive feedback from our guests encourages us to continue striving for excellent service. Thank you again for your valuable support. We hope to welcome you back to our accommodations again. Sincerely, Setyono
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Nurul I. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It's clean and I was so happy yesterday to get a free room upgrade! Staycations with friends in a big group are more fun, the only thing missing is that there's no smart TV yet :( so only cable TV.
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Accommodation's Reply
09 Jun 2026
Dear Mr. Nurul, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Receiving positive feedback from our guests motivates us to strive for even better service. Thank you again for your valuable support. We all hope to welcome you back to our serviced residence again. Sincerely, Setyono
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Ahmad A. L.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
I really enjoyed my stay here. The room was spacious, comfortable, and there was no disturbing noise. I'll definitely be back. Thanks for all the service.
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Accommodation's Reply
03 Jun 2026
Dear Mr. Ahmad, Thank you for taking the time to write a review for us. We are delighted to hear that you enjoyed your stay with us. Receiving positive feedback from our guests motivates us to continue striving for excellent service. Thank you again for your valuable support. We all hope to welcome you again to our serviced residence. Sincerely, Setyono
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Strategic location, spacious rooms, friendly and very helpful staff.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear valued guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Receiving positive feedback from our guests motivates us to continue striving for excellent service. Thank you again for your valuable support. We hope to welcome you back to our accommodations and services. Sincerely, Setyono
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k***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
It's always the best here, for families, office farewell parties, bridal showers, it's always here. Comfortable, safe, and friendly, everything is the best.
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Accommodation's Reply
07 May 2026
Dear valued guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Receiving positive feedback from our guests motivates us to continue striving for excellent service. Thank you again for your valuable support. We hope to welcome you back to our accommodations again. Sincerely, Setyono
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R***y
icon-origin-TRAVELOKA
9.6
/10
Reviewed 10 week(s) ago
Everything is okay except the taste of the food
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Accommodation's Reply
15 Apr 2026
Dear valued guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Receiving positive feedback from our guests motivates us to continue striving for excellent service. Thank you again for your valuable support. We hope to welcome you back to our accommodations again. Sincerely, Setyono
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Hilda F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Nice rooms, friendly staff, lots of family and children's space, complete cooking equipment.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear valued guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Receiving positive feedback from our guests motivates us to continue striving for excellent service. Thank you again for your valuable support. We hope to welcome you back to our accommodations and services. Sincerely, Setyono
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Jurianti
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Basically, this is really great accommodation, it doesn't disappoint.
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2 people find it helpful
Accommodation's Reply
08 Apr 2026
Dear valued guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Receiving positive feedback from our guests motivates us to continue striving for excellent service. Thank you again for your valuable support. We hope to welcome you back to our accommodations again. Sincerely, Setyono
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Jurianti
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The place is great, the service is top-notch, guaranteed not to disappoint. Just bring your suitcase from home and cooking ingredients. There's only one drawback: the AC isn't cold enough. The two times I've stayed here, I've always had AC that wasn't cold enough, but this place is top-notch and never disappoints. Thank you Somerset for the service and facilities.
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3 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear valued guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Positive feedback from our guests encourages us to continue striving for excellent service. Thank you again for your valuable support. We hope to welcome you back to our accommodations again. Sincerely, Setyono
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 12 week(s) ago
I went there for a family vacation. The staff were nice. Although something went wrong with the aircon, the staff were really helpful since they couldn't repair it. They gave me another room which was nicer than before and gave me extra time for check out. The breakfast was okay, they have a kids corner and a crab plate which made my child's tears fade away 😆. The pool was great, my child loved it. It was a nice short trip for our family. Thank you
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2 people find it helpful
Accommodation's Reply
06 Apr 2026
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
Zafira Y. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Stay 3d2n, the parking area requires a 150m round trip from the lobby, suitable for those who are chasing a 2000 target but not friendly for lazy teams, so when you are in the lobby to check in, make sure you don't leave anything in the car. When checking in, there was a delay but it was still reasonable because the high-season room was ready at 14:45, I personally have a tolerance of 1 hour. The condition of the room is still okay and comfortable even though for some people this apartment has been established for a long time. All facilities work well, AC, TV, refrigerator, hair dryer, bathroom and water heater, bathtub is also clean, washing machine, microwave, stove all work well. What I like is the fast elevator because there are some hotels whose elevators are very slow, the elevator at Somerset Berlian is spacious, the AC is cold, and fast, it is a great elevator made by Mitsubishi. And what is impressive is how Somerset has a reliable SOP in handling orders such as gofood or Astro, orders are received by security and brought to the reception, as long as when placing an order don't forget to mention the unit number. All frontliners are in accordance with STD. The point is, staying here is still worth it.
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2 people find it helpful
Accommodation's Reply
30 Mar 2026
Dear valued guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us. Positive feedback from our guests encourages us to continue striving for excellent service. Thank you again for your valuable support. We hope to welcome you back to our accommodations again. Sincerely, Setyono
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olivia l.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
The apartment is spacious, fully equipped, and matches the pictures/description. Thank you for the room upgrade. Very satisfied and highly recommended.
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5 people find it helpful
Accommodation's Reply
22 Feb 2026
Dear Olivia, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us, and we have noted your observations and suggestions. Receiving positive feedback from our guests encourages us to further our commitment to providing excellent service. Thank you again for your valuable support. We all hope to welcome you back to our accommodations. Sincerely, Setyono
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Selyna D. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
This is my third time staying here, and it's always a great choice for family gatherings thanks to its spacious rooms, large pool, complete amenities, and friendly staff. I'll definitely be back if I have an event next time. 😍
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3 people find it helpful
Accommodation's Reply
22 Feb 2026
Dear Selina, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us, and we have noted your observations and suggestions. Receiving positive feedback from our guests motivates us to further enhance our commitment to providing excellent service. Thank you again for your valuable support. We all hope to welcome you back to our serviced residence. Sincerely, Setyono
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Bayu N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
1 night stay - good experience
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Accommodation's Reply
22 Feb 2026
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
Staffs are helpful, and the space is nice
1 people find it helpful
Accommodation's Reply
13 Feb 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us, and we have noted your observations and suggestions. Receiving positive feedback from our guests encourages us to further enhance our commitment to providing excellent service. Thank you again for your valuable support. We all hope to welcome you back to our accommodations. Sincerely, Setyono
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Hafiz Y. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very satisfied. Friendly and comfortable service.
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Accommodation's Reply
28 Jan 2026
Dear Valued Guest, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us, and we have noted your observations and suggestions. Receiving positive feedback from our guests motivates us to further enhance our commitment to providing excellent service. Thank you again for your valuable support. We all hope to welcome you back to our serviced residence. Sincerely, Setyono
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Denny A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
It was a pleasant stay in a 2 BR with complete facilities and a great view from high floor. One thing needs improvement, that is the guest capacity for the restaurant especially during weekend because it was difficult to get a table for breakfast and people tend to sit for a long time.
3 people find it helpful
Accommodation's Reply
30 Jan 2026
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
r***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 24 week(s) ago
a fun experience, perfect for gathering with friends or family
1 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
H***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Excellent...
1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Valued Guest, thank you for taking time to write us a review. we are glad to received positive feedback like yours, this motivates us to keep improve our services and products to make sure other guest has same good experience while stay in our property. once again thank you for choosing Somerset Berlian Jakarta as your preferred accommodation when visit Jakarta, we look forward to welcoming you again in the near future. Sincerely yours, Setyono
Number of reviews per page
20
40

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