Taman Sari Hotel and Resort

Hotels
Preferred Partner
8.3
/10
Very Good
1,831 reviews

What Guests Say About Their Stay

Distance To City Center (76)
Staff Friendliness (67)
Family Friendly (61)
Surroundings (60)
wira
9.7
/ 10
Kamarnya luas, bersih, suasana tenang, karyawan hotel juga ramah, pelayanan oke.
S***u
9.4
/ 10
My go-to hotel every time I visit Sukabumi. It's strategically located in the city center, yet offers a comfortable, tranquil, and beautiful resort setting. The amenities are comprehensive, including spacious, clean grand deluxe rooms with terraces and gardens. The swimming pool is quite large, and there's even a children's pool. Perfect!
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M***M
9.4
/ 10
A very worthwhile hotel to stay in Sukabumi. The staff is friendly, the facilities are excellent, the parking is spacious, the swimming pool is spacious, and the rooms are clean and comfortable. Highly recommended for its affordable price.
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D***i
9.1
/ 10
The hotel staff are friendly and helpful with the check-in process. We are comfortable here because cleanliness is taken care of. We got a room close to the swimming area, which was very enjoyable. This hotel is family-friendly, especially for those who still have children.
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B***s
10.0
/ 10
comfortable place, cool air, clean rooms and very friendly service
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In the Area
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JL. Surya Kencana No.112 Sukabumi, Sukabumi City Center, Sukabumi, Jawa Barat, Indonesia, 43113

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel Taman Sari Taman Sari Hotel and Resort is a hotel in a good neighborhood, which is located at Sukabumi City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Taman Sari Hotel and Resort

JL. Surya Kencana No.112 Sukabumi, Sukabumi City Center, Sukabumi, Jawa Barat, Indonesia, 43113
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Lobby Taman Sari Hotel and Resort
Lobby 2 Taman Sari Hotel and Resort

Discover More About Taman Sari Hotel and Resort

note: hotel was previously named Hotel Taman Sari

Location


Taman Sari Hotel and Resort is a hotel in a good neighborhood, which is located at Sukabumi City Center.

About Taman Sari Hotel and Resort

Taman Sari Hotel and Resort is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Taman Sari Hotel and Resort is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Taman Sari Hotel and Resort.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Taman Sari Hotel and Resort provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Taman Sari Hotel and Resort, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Taman Sari Hotel and Resort is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Taman Sari Hotel and Resort.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Taman Sari Hotel and Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Taman Sari Hotel and Resort is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Taman Sari Hotel and Resort is the right place to stay.

All facilities in Taman Sari Hotel and Resort

Bar, Cafe and Lounge Taman Sari Hotel and Resort
Bar, Cafe and Lounge
Swimming Pool Taman Sari Hotel and Resort
Swimming Pool
Fitness Center Taman Sari Hotel and Resort
Fitness Center
Functional Hall Taman Sari Hotel and Resort
Functional Hall
Common Space Taman Sari Hotel and Resort
Common Space

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Hotel Services

  • Bellhop
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Supermarket

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Desk
  • Shower
  • TV

Food and Drinks

  • Bar
  • Poolside bar

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Taman Sari Hotel and Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, KARTU IDENTITAS. The required documents can be in the form of soft copy.

General Check-in Instructions

0266-225008
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Taman Sari Hotel and Resort
69
Number of floors in Taman Sari Hotel and Resort
3
Another facilities in Taman Sari Hotel and Resort
Barbecue, Fitness center, Garden, Massage, Outdoor pool

Frequently asked question in Taman Sari Hotel and Resort

What are available facilities at Taman Sari Hotel and Resort?
There are top facilites at Taman Sari Hotel and Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Taman Sari Hotel and Resort?
The standard check-in time at Taman Sari Hotel and Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Taman Sari Hotel and Resort have?
Taman Sari Hotel and Resort is a 3.0-star hotel.
How many floors does Taman Sari Hotel and Resort have?
Taman Sari Hotel and Resort has 3 floors.
How many rooms does Taman Sari Hotel and Resort have?
Taman Sari Hotel and Resort has 69 rooms in total.
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More Reviews from Other Guests in Taman Sari Hotel and Resort

8.3
Very Good
From 1,831 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.1

Location

8.7

Service and Facilites

8.4

People often mention about Taman Sari Hotel and Resort
All
Distance to City Center (72)
Surroundings (62)
Staff Friendliness (61)
Accessibility (55)
Hotel Area (55)
Family Friendly (54)
Ambiance (50)
Room Space (50)
Bedroom (49)
Bathroom (46)
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Traveler Reviews Taman Sari Hotel and Resort

Number of reviews per page
20
40
Customer reviews
S***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
My go-to hotel every time I visit Sukabumi. It's strategically located in the city center, yet offers a comfortable, tranquil, and beautiful resort setting. The amenities are comprehensive, including spacious, clean grand deluxe rooms with terraces and gardens. The swimming pool is quite large, and there's even a children's pool. Perfect!
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Y***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly and helpful throughout the entire stay process.
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Rini P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
Judging from the furniture in the room, it looked quite old. The room was actually still clean, but a strong sewage smell from the bathroom permeated the room. The spring bed was starting to feel hard, causing my back to ache a bit. The location is excellent, close to Bu Nut porridge and cafes. There's an Alfamart next door.
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2 people find it helpful
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Rini
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Comfortable hotel with affordable price.
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Accommodation's Reply
16 Nov 2025
Dear Linnie, Thank you very much for your wonderful review. We are very glad that you enjoyed your stay and that it met your expectations, especially considering the reasonable price. We hope to welcome you back soon. We will do our best to provide you with an even better experience. Thank you, Taman Sari Hotel & Resort Management
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G***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
My first time in Sukabumi and staying here. At first I thought it would be a bit spooky because it's an old building. It turns out the place is that nice and spooky, there's a large swimming pool and a mini outdoor playground that makes the kids feel at home. The atmosphere is cool, and it rained a few times when I stayed last night. But it's okay, it makes my sleep even more sound. The location is close to various foods reviewed by food vloggers in the capital. God willing, next time if I have the fortune, I will stay here again 😍
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Accommodation's Reply
13 Nov 2025
Dear Valued Guest, Thank you for sharing your valuable experience during your stay at Taman Sari Sukabumi Hotel. We are delighted to know that the cool atmosphere, swimming pool and children's playground provided a comfortable stay for your family. We will continue to strive to maintain the quality of our services and facilities to ensure that your next visit will be an even better experience. We hope to welcome you and your family back again in the future. Best regards, Taman Sari Hotel & Resort Management
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Salahudin A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is comfortable for children, the air is cool and fresh
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Accommodation's Reply
13 Nov 2025
Dear Mr. Salahuddin, Thank you very much for trusting our hotel to provide you with your precious family time. We are delighted to know that the relaxing and comfortable atmosphere made you and your children feel welcome throughout your stay. We will strive to maintain the comfort and continuously improve our services to make your next visit with your family even more memorable. We hope to welcome you back again in the future to provide you with an even more enjoyable experience. Best regards, Taman Sari Hotel & Resort Management
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Yuli d.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
The room is not very clean, it looks like the mop was carelessly mopped and it is sticky but slippery, even my child fell, the furniture is already damaged and not taken care of, the cleanliness of the room needs to be maintained, especially, there is a lot of cat droppings outside. The staff is okay, but the maintenance is lacking, even though the place is spacious and nice.
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Accommodation's Reply
10 Nov 2025
Dear Ms. Yuli, Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the cleanliness of the room and the condition of the furniture which did not meet your expectations. We will forward this report to our housekeeping and maintenance team for immediate investigation and thorough repairs to prevent this from happening again. We are committed to continuously improving the quality of our service and cleanliness of our hotel. We sincerely hope to welcome you back with an even better experience on your next visit. Thank you very much and may you be blessed with good health always. Best regards, Taman Sari Sukabumi Hotel & Resort Management
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N***h
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Overall it's nice and cool, but the building needs updating.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a review and rating. We apologize for the inconvenience caused to the building, which we feel could be improved. Your feedback is very important to us and the hotel is planning to gradually make improvements to enhance the comfort of our guests in the future. We do hope to welcome you back again for an even better experience next time. Thank you very much and wish you good health always. Best regards, Taman Sari Hotel & Resort Management
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lizaandriani
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
I stayed in room 2104 from November 4-6, 2025. The staff was friendly, I liked the garden atmosphere with lots of plants, parking was close to the room, and there's an Indomaret in front of the hotel. However, this hotel is indeed an old-fashioned hotel. The room wasn't perfectly clean. There were still many details that could be improved, such as gecko droppings on the walls. The interior was old-fashioned. The mattress and pillows looked shabby even though they had just been replaced. The mattress felt wired, the walls were cracked and dirty. The floor looked clean but was sticky, like it had a lot of grease on it from my feet. The TV wasn't important to me. The bathroom was clean, the shower was strong and hot enough. The toilet and sink were clean, but the sink cabinet was a bit dirty. The Wi-Fi was quite stable and helped me with my work. The reception and restaurant were also old-fashioned, but still comfortable. If I may suggest, modernization should be made to keep up with the times to attract more guests.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to share your experience at our hotel. We apologize for any inconvenience you experienced regarding the cleanliness of our room and the lack of amenities. Your comments regarding the cleanliness details, the condition of the bed, and the appearance of the interior are important to us. We will take this information into consideration for our team's assessment so that comprehensive improvements can be made immediately to ensure that this kind of incident does not happen again. We appreciate your valuable feedback as we continue to modernize our facilities to meet the needs of today's guests. We remain committed to continuous improvement so that your next stay will be even more comfortable. Sincerely, Taman Sari Hotel & Resort Management
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the room is spacious and clean, very suitable for families, but unfortunately the ventilation fan in the bathroom is very noisy, so sleeping is not comfortable because there are people chatting and laughing outside the room until 3 am.
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Accommodation's Reply
08 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a review and choosing to stay with us. We are very pleased that you were satisfied with the friendliness of our staff, as well as the cleanliness and comfort of our room. However, we apologize for any inconvenience you experienced, such as the noise from the bathroom ventilation fan and noise from other guests in the room. This feedback is important for us to consider, so that we can enhance the safety of the corridors to maintain a quiet atmosphere, especially at night. We sincerely hope to welcome you back again for an even more comfortable stay.
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R***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The place is beautiful, the atmosphere is calm, cool, and fresh, the food is delicious, but if possible, the cleanliness could be improved, and the TV channels could be increased, but so far so good for healing :)
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Accommodation's Reply
02 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a review and choosing to stay with us. We are very glad that you were satisfied with our beautiful, peaceful atmosphere and the food we provided. We also sincerely appreciate your comments regarding the cleanliness and variety of TV channels. These are important concerns for us and we will take immediate action to rectify them so that we can provide you with the utmost comfort during your next visit. Thank you again for your support and trust. Best regards, Taman Sari Sukabumi Hotel & Resort Management
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R***i
icon-origin-TRAVELOKA
7.6
/10
Reviewed 5 week(s) ago
The chair was dirty as if it had been stepped on, the bedsheet and cover were also worn out and not clean, the worst thing was the shower was like that 🙈
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Accommodation's Reply
27 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a review and valuable feedback. We apologize for the inconvenience you experienced regarding the cleanliness of our room and bathroom, which certainly did not meet the standard of service we expect from all our guests. We will take your feedback into consideration and continue to improve the quality, cleanliness and comfort of our hotel in the future. We sincerely hope to welcome you back with an even better experience on your next visit. Best regards, Taman Sari Sukabumi Hotel Management
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Purwanto p.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
This is my third stay here. Once in a superior room at the back, spacious with a balcony. Twice in a deluxe room with balloons. Overall, it's comfortable and the kids love it. I'd recommend adding dim lights to make the towels brighter. I recommend using white towels.
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Accommodation's Reply
17 Oct 2025
Dear Mr. Purwanto, Thank you for choosing to stay with us for the third time. We are delighted to know that you and your family felt comfortable throughout your stay and that your children enjoyed their time here. We also appreciate your helpful comments regarding the lighting and the color of the towels. We will take these suggestions into consideration to improve our guests' comfort during your next visit. We sincerely hope to welcome you and your family back for your next stay and for an even more wonderful experience. Best regards, Taman Sari Sukabumi Hotel & Resort Management
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Riesna A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The staff's friendliness is very informative and fast response.
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Accommodation's Reply
11 Oct 2025
Dear Mrs. Riesna A, thank you for taking the time to share your experience with us. We are delighted to hear that our team's service left a positive impression during your stay. This appreciation motivates us to continue providing the best service to every guest. We look forward to welcoming you back on your next visit for an equally enjoyable experience. We wish you and your family continued good health. Thank you. Best regards, Taman Sari Hotel & Resort Management
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faizal h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Thank God, I had a comfortable stay at Taman Sari Hotel, a cool atmosphere amidst Sukabumi's hot weather. The hotel's location is close to Merdeka Square and the town square, and it's also close to culinary spots.
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Accommodation's Reply
11 Oct 2025
Dear Mr. Faizal, thank you for your positive review. We are delighted to learn that you felt comfortable during your stay with us and enjoyed our cool atmosphere and strategic location. Your appreciation motivates us to continuously improve our service quality to ensure every guest has a pleasant stay. We look forward to welcoming you back on your next visit. Best regards, Taman Sari Hotel & Resort Management
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H***h
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
SECURITY IS NOT GUARANTEED! Staying at Taman Sari, the motorbike mirror and cellphone holder were stolen. In the parking area instructed by hotel management, there is also no CCTV available in the parking area.
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Accommodation's Reply
06 Oct 2025
Dear Mr./Mrs., Thank you for taking the time to share your experience during your stay at our hotel. We deeply regret and sincerely apologize for the unpleasant incident involving the loss of your personal belongings in the parking area. We understand how important safety and comfort are for every guest, and we regret that these were not fully met during your visit. This incident is a serious concern for management, and we will use it as a basis for evaluation so that our security system, including the addition of CCTV facilities in the parking area, can be immediately improved. Once again, we apologize for the inconvenience caused, and we appreciate your valuable input for improving our service in the future. Best regards, Taman Sari Hotel & Resort Sukabumi Management
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A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
The hotel has the BEST ambiance and a VERY GREEN view right in the middle of the city! It truly feels like a little escape. However, if they could upgrade the furniture, bedsheets, renovate the bathroom and doors — then it would be perfect. The bedsheets are clean, but they're quite old — they’ve turned grey instead of white 🥲, which takes away a bit from the overall comfort. Also, it would be great if they could provide basic amenities like facial tissues in the room. Honestly, I’d be willing to pay more to stay here again if they made some furniture upgrades, refreshed the linens, and renovated the bathrooms. The potential of this place is amazing!
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Accommodation's Reply
06 Oct 2025
Dear Mr/Mrs, Thank you very much for taking the time to share your thoughtful feedback with us. We’re truly delighted to know that you enjoyed the ambiance and the lush green surroundings of our hotel. It’s wonderful to hear that you felt a little escape in the middle of the city. We also sincerely appreciate your constructive suggestions regarding the furniture, linens, bathroom facilities, and in-room amenities. Your comments are very valuable to us and have been shared with our management team as part of our ongoing efforts to improve the quality and comfort of our guest experience. We’re grateful for your kind understanding and your willingness to stay with us again in the future. It’s guests like you who help us grow better every day. We hope to have the pleasure of welcoming you back soon, with an even more comfortable and refreshed experience. Warm regards, Taman Sari Hotel & Resort Sukabumi
s***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The ambiance is beautiful, close to everything, and cool. In front of the hotel is an Indomaret, a cafe, a porridge vendor, and a yellow rice vendor. Thank God, we're happy.
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Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are delighted to learn that our hotel's ambiance and strategic location provided a comfortable stay. We hope the surrounding amenities will further enhance your experience. We will continue to strive to maintain and improve the quality of our services to make your next visit even more memorable. We wish you and your family continued health. Best regards, Taman Sari Hotel & Resort Management
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel atmosphere is pleasant and the staff are friendly.
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Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are delighted to learn that the hotel's ambiance and the friendliness of our staff provided a pleasant experience during your stay. This feedback motivates us to continue improving our service. We look forward to welcoming you back in the future. Best regards, Taman Sari Hotel & Resort Management
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
There's no complain from me. All is good. The view is very nice.
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Thank you for your positive review. We are delighted to hear that our team's service during check-in left a good impression. Guest satisfaction and comfort are always our top priorities. We look forward to welcoming you back on your next visit. Yours Sincerely, Management of Taman Sari Hotel & Resort Sukabumi
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Lobby 4 Taman Sari Hotel and Resort

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8.3
Very Good
From 1,831 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

8.1

Location

8.7

Service and Facilites

8.4

People often mention about Taman Sari Hotel and Resort
All
Distance to City Center (72)
Surroundings (62)
Staff Friendliness (61)
Accessibility (55)
Hotel Area (55)
Family Friendly (54)
Ambiance (50)
Room Space (50)
Bedroom (49)
Bathroom (46)
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Most Recent
Format
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Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Taman Sari Hotel and Resort

Number of reviews per page
20
40
Customer reviews
S***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
My go-to hotel every time I visit Sukabumi. It's strategically located in the city center, yet offers a comfortable, tranquil, and beautiful resort setting. The amenities are comprehensive, including spacious, clean grand deluxe rooms with terraces and gardens. The swimming pool is quite large, and there's even a children's pool. Perfect!
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Y***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 day(s) ago
The hotel staff was very friendly and helpful throughout the entire stay process.
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Rini P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
Judging from the furniture in the room, it looked quite old. The room was actually still clean, but a strong sewage smell from the bathroom permeated the room. The spring bed was starting to feel hard, causing my back to ache a bit. The location is excellent, close to Bu Nut porridge and cafes. There's an Alfamart next door.
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2 people find it helpful
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Rini
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Comfortable hotel with affordable price.
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Accommodation's Reply
16 Nov 2025
Dear Linnie, Thank you very much for your wonderful review. We are very glad that you enjoyed your stay and that it met your expectations, especially considering the reasonable price. We hope to welcome you back soon. We will do our best to provide you with an even better experience. Thank you, Taman Sari Hotel & Resort Management
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G***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
My first time in Sukabumi and staying here. At first I thought it would be a bit spooky because it's an old building. It turns out the place is that nice and spooky, there's a large swimming pool and a mini outdoor playground that makes the kids feel at home. The atmosphere is cool, and it rained a few times when I stayed last night. But it's okay, it makes my sleep even more sound. The location is close to various foods reviewed by food vloggers in the capital. God willing, next time if I have the fortune, I will stay here again 😍
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Accommodation's Reply
13 Nov 2025
Dear Valued Guest, Thank you for sharing your valuable experience during your stay at Taman Sari Sukabumi Hotel. We are delighted to know that the cool atmosphere, swimming pool and children's playground provided a comfortable stay for your family. We will continue to strive to maintain the quality of our services and facilities to ensure that your next visit will be an even better experience. We hope to welcome you and your family back again in the future. Best regards, Taman Sari Hotel & Resort Management
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Salahudin A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is comfortable for children, the air is cool and fresh
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Accommodation's Reply
13 Nov 2025
Dear Mr. Salahuddin, Thank you very much for trusting our hotel to provide you with your precious family time. We are delighted to know that the relaxing and comfortable atmosphere made you and your children feel welcome throughout your stay. We will strive to maintain the comfort and continuously improve our services to make your next visit with your family even more memorable. We hope to welcome you back again in the future to provide you with an even more enjoyable experience. Best regards, Taman Sari Hotel & Resort Management
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Yuli d.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
The room is not very clean, it looks like the mop was carelessly mopped and it is sticky but slippery, even my child fell, the furniture is already damaged and not taken care of, the cleanliness of the room needs to be maintained, especially, there is a lot of cat droppings outside. The staff is okay, but the maintenance is lacking, even though the place is spacious and nice.
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Accommodation's Reply
10 Nov 2025
Dear Ms. Yuli, Thank you for your review and feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the cleanliness of the room and the condition of the furniture which did not meet your expectations. We will forward this report to our housekeeping and maintenance team for immediate investigation and thorough repairs to prevent this from happening again. We are committed to continuously improving the quality of our service and cleanliness of our hotel. We sincerely hope to welcome you back with an even better experience on your next visit. Thank you very much and may you be blessed with good health always. Best regards, Taman Sari Sukabumi Hotel & Resort Management
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N***h
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Overall it's nice and cool, but the building needs updating.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a review and rating. We apologize for the inconvenience caused to the building, which we feel could be improved. Your feedback is very important to us and the hotel is planning to gradually make improvements to enhance the comfort of our guests in the future. We do hope to welcome you back again for an even better experience next time. Thank you very much and wish you good health always. Best regards, Taman Sari Hotel & Resort Management
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lizaandriani
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 4 week(s) ago
I stayed in room 2104 from November 4-6, 2025. The staff was friendly, I liked the garden atmosphere with lots of plants, parking was close to the room, and there's an Indomaret in front of the hotel. However, this hotel is indeed an old-fashioned hotel. The room wasn't perfectly clean. There were still many details that could be improved, such as gecko droppings on the walls. The interior was old-fashioned. The mattress and pillows looked shabby even though they had just been replaced. The mattress felt wired, the walls were cracked and dirty. The floor looked clean but was sticky, like it had a lot of grease on it from my feet. The TV wasn't important to me. The bathroom was clean, the shower was strong and hot enough. The toilet and sink were clean, but the sink cabinet was a bit dirty. The Wi-Fi was quite stable and helped me with my work. The reception and restaurant were also old-fashioned, but still comfortable. If I may suggest, modernization should be made to keep up with the times to attract more guests.
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to share your experience at our hotel. We apologize for any inconvenience you experienced regarding the cleanliness of our room and the lack of amenities. Your comments regarding the cleanliness details, the condition of the bed, and the appearance of the interior are important to us. We will take this information into consideration for our team's assessment so that comprehensive improvements can be made immediately to ensure that this kind of incident does not happen again. We appreciate your valuable feedback as we continue to modernize our facilities to meet the needs of today's guests. We remain committed to continuous improvement so that your next stay will be even more comfortable. Sincerely, Taman Sari Hotel & Resort Management
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, the room is spacious and clean, very suitable for families, but unfortunately the ventilation fan in the bathroom is very noisy, so sleeping is not comfortable because there are people chatting and laughing outside the room until 3 am.
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Accommodation's Reply
08 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a review and choosing to stay with us. We are very pleased that you were satisfied with the friendliness of our staff, as well as the cleanliness and comfort of our room. However, we apologize for any inconvenience you experienced, such as the noise from the bathroom ventilation fan and noise from other guests in the room. This feedback is important for us to consider, so that we can enhance the safety of the corridors to maintain a quiet atmosphere, especially at night. We sincerely hope to welcome you back again for an even more comfortable stay.
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R***y
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The place is beautiful, the atmosphere is calm, cool, and fresh, the food is delicious, but if possible, the cleanliness could be improved, and the TV channels could be increased, but so far so good for healing :)
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Accommodation's Reply
02 Nov 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write a review and choosing to stay with us. We are very glad that you were satisfied with our beautiful, peaceful atmosphere and the food we provided. We also sincerely appreciate your comments regarding the cleanliness and variety of TV channels. These are important concerns for us and we will take immediate action to rectify them so that we can provide you with the utmost comfort during your next visit. Thank you again for your support and trust. Best regards, Taman Sari Sukabumi Hotel & Resort Management
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R***i
icon-origin-TRAVELOKA
7.6
/10
Reviewed 5 week(s) ago
The chair was dirty as if it had been stepped on, the bedsheet and cover were also worn out and not clean, the worst thing was the shower was like that 🙈
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Accommodation's Reply
27 Oct 2025
Dear Ladies/Gentlemen, Thank you for taking the time to write us a review and valuable feedback. We apologize for the inconvenience you experienced regarding the cleanliness of our room and bathroom, which certainly did not meet the standard of service we expect from all our guests. We will take your feedback into consideration and continue to improve the quality, cleanliness and comfort of our hotel in the future. We sincerely hope to welcome you back with an even better experience on your next visit. Best regards, Taman Sari Sukabumi Hotel Management
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Purwanto p.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
This is my third stay here. Once in a superior room at the back, spacious with a balcony. Twice in a deluxe room with balloons. Overall, it's comfortable and the kids love it. I'd recommend adding dim lights to make the towels brighter. I recommend using white towels.
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Accommodation's Reply
17 Oct 2025
Dear Mr. Purwanto, Thank you for choosing to stay with us for the third time. We are delighted to know that you and your family felt comfortable throughout your stay and that your children enjoyed their time here. We also appreciate your helpful comments regarding the lighting and the color of the towels. We will take these suggestions into consideration to improve our guests' comfort during your next visit. We sincerely hope to welcome you and your family back for your next stay and for an even more wonderful experience. Best regards, Taman Sari Sukabumi Hotel & Resort Management
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Riesna A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The staff's friendliness is very informative and fast response.
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Accommodation's Reply
11 Oct 2025
Dear Mrs. Riesna A, thank you for taking the time to share your experience with us. We are delighted to hear that our team's service left a positive impression during your stay. This appreciation motivates us to continue providing the best service to every guest. We look forward to welcoming you back on your next visit for an equally enjoyable experience. We wish you and your family continued good health. Thank you. Best regards, Taman Sari Hotel & Resort Management
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faizal h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Thank God, I had a comfortable stay at Taman Sari Hotel, a cool atmosphere amidst Sukabumi's hot weather. The hotel's location is close to Merdeka Square and the town square, and it's also close to culinary spots.
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Accommodation's Reply
11 Oct 2025
Dear Mr. Faizal, thank you for your positive review. We are delighted to learn that you felt comfortable during your stay with us and enjoyed our cool atmosphere and strategic location. Your appreciation motivates us to continuously improve our service quality to ensure every guest has a pleasant stay. We look forward to welcoming you back on your next visit. Best regards, Taman Sari Hotel & Resort Management
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H***h
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
SECURITY IS NOT GUARANTEED! Staying at Taman Sari, the motorbike mirror and cellphone holder were stolen. In the parking area instructed by hotel management, there is also no CCTV available in the parking area.
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Accommodation's Reply
06 Oct 2025
Dear Mr./Mrs., Thank you for taking the time to share your experience during your stay at our hotel. We deeply regret and sincerely apologize for the unpleasant incident involving the loss of your personal belongings in the parking area. We understand how important safety and comfort are for every guest, and we regret that these were not fully met during your visit. This incident is a serious concern for management, and we will use it as a basis for evaluation so that our security system, including the addition of CCTV facilities in the parking area, can be immediately improved. Once again, we apologize for the inconvenience caused, and we appreciate your valuable input for improving our service in the future. Best regards, Taman Sari Hotel & Resort Sukabumi Management
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A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
The hotel has the BEST ambiance and a VERY GREEN view right in the middle of the city! It truly feels like a little escape. However, if they could upgrade the furniture, bedsheets, renovate the bathroom and doors — then it would be perfect. The bedsheets are clean, but they're quite old — they’ve turned grey instead of white 🥲, which takes away a bit from the overall comfort. Also, it would be great if they could provide basic amenities like facial tissues in the room. Honestly, I’d be willing to pay more to stay here again if they made some furniture upgrades, refreshed the linens, and renovated the bathrooms. The potential of this place is amazing!
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Accommodation's Reply
06 Oct 2025
Dear Mr/Mrs, Thank you very much for taking the time to share your thoughtful feedback with us. We’re truly delighted to know that you enjoyed the ambiance and the lush green surroundings of our hotel. It’s wonderful to hear that you felt a little escape in the middle of the city. We also sincerely appreciate your constructive suggestions regarding the furniture, linens, bathroom facilities, and in-room amenities. Your comments are very valuable to us and have been shared with our management team as part of our ongoing efforts to improve the quality and comfort of our guest experience. We’re grateful for your kind understanding and your willingness to stay with us again in the future. It’s guests like you who help us grow better every day. We hope to have the pleasure of welcoming you back soon, with an even more comfortable and refreshed experience. Warm regards, Taman Sari Hotel & Resort Sukabumi
s***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The ambiance is beautiful, close to everything, and cool. In front of the hotel is an Indomaret, a cafe, a porridge vendor, and a yellow rice vendor. Thank God, we're happy.
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Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are delighted to learn that our hotel's ambiance and strategic location provided a comfortable stay. We hope the surrounding amenities will further enhance your experience. We will continue to strive to maintain and improve the quality of our services to make your next visit even more memorable. We wish you and your family continued health. Best regards, Taman Sari Hotel & Resort Management
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel atmosphere is pleasant and the staff are friendly.
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Accommodation's Reply
28 Sep 2025
Dear Mr./Mrs., Thank you very much for your positive review. We are delighted to learn that the hotel's ambiance and the friendliness of our staff provided a pleasant experience during your stay. This feedback motivates us to continue improving our service. We look forward to welcoming you back in the future. Best regards, Taman Sari Hotel & Resort Management
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
There's no complain from me. All is good. The view is very nice.
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Accommodation's Reply
22 Sep 2025
Dear Sir/Madam, Thank you for your positive review. We are delighted to hear that our team's service during check-in left a good impression. Guest satisfaction and comfort are always our top priorities. We look forward to welcoming you back on your next visit. Yours Sincerely, Management of Taman Sari Hotel & Resort Sukabumi
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