The Luxe

Hotels
Preferred Partner Plus
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8.5
Very Good
2,151 reviews

What Guests Say About Their Stay

Erlyn M.

8.5
/ 10
Every time I go to Balikpapan, I always stay at this hotel. What I like is that the room is always clean and comfortable, although it's a bit cramped, but it's okay for me who often stays here alone. If I'm too lazy to go out, I can order food downstairs, the price is affordable, delicious and can be delivered to my room. The best. Hopefully the hotel will always be like this, so I don't get confused about where to stay when I go to Balikpapan 👍.
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henry

8.5
/ 10
Located at city area. The room is clean. Bed is clean. Bathroom is clean. Air condition and water heater work properly. No escalator. Overall it's a good place to stay at its price.

nuel

9.7
/ 10
Top, super friendly service, beds, WiFi, water is very smooth. My child is at home, does not want to move to another hotel.
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Adella G.

9.7
/ 10
It's very clean and the waiters are friendly, the food is also good, near the hotel there are many places to sell food so it doesn't bother looking in front of the hotel, there is a BNI bank too.
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Ryoariessanjaya

9.7
/ 10
Clean, comfortable place, place in the middle of town.
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In the Area
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Jalan Jendral Ahmad Yani RT.55 No.37, Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76112

Main Facilities

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Parking
Luggage storage
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
The Luxe is a 2-star hotels that has been welcoming guests since 2015. There are 22 rooms spread across 3 floors.
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What's around The Luxe

Jalan Jendral Ahmad Yani RT.55 No.37, Balikpapan Tengah, Balikpapan, Kalimantan Timur, Indonesia, 76112
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General Information

The Luxe is a 2-star hotels that has been welcoming guests since 2015. There are 22 rooms spread across 3 floors.

Location

Located at Jalan Jendral Ahmad Yani RT.55 No.37 in Balikpapan, Indonesia. Those looking to explore will find Banua Patra Beach, Masjid At-Taubah, and Masjid Sudirman Kodam VI Mulawarman nearby. Closest airport is Balikpapan Airport, 8.622 km away from the accommodation.

Facilities & Amenities

The Luxe has Parking, Luggage storage, WiFi in public area, _24H_SECURITY, WIRED_INTERNET_ACCESS, and more.

Contact

Email: reservation@theluxeguesthouse.com
Phone number: +6282155077410
Website: www.theluxeguesthouse.com

All facilities in The Luxe

Others The Luxe
Others

Connectivity

  • Wi-Fi in public areas
  • LAN Internet access

Guest Services

  • 24-hour security
  • Luggage storage

Accommodation Facilities

  • Car park

Accommodation Policy & General Information in The Luxe

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in time: 14:00 - 23:59
Check-out time: 06:00 - 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 23:59 - to 06:00 - 12:00
Available rooms at The Luxe
22
Number of floors in The Luxe
3
Another facilities in The Luxe
Wi-Fi in public areas, LAN Internet access, 24-hour security, Luggage storage, Car park

Frequently asked question in The Luxe

What is normal check-in & check-out time at The Luxe?
The standard check-in time at The Luxe is starting from 14:00 - 23:59 while the latest check-out time is at 06:00 - 12:00
How many stars does The Luxe have?
The Luxe is a 2.0-star hotel.
How many floors does The Luxe have?
The Luxe has 3 floors.
How many rooms does The Luxe have?
The Luxe has 22 rooms in total.
What are the guest reviews for The Luxe?
The Luxe is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in The Luxe

8.5
Very Good
From 2,151 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.7

Location

8.6

Service and Facilites

8.4

People often mention about The Luxe
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Bathroom (20)
Ambiance (17)
Bedroom (17)
Accessibility (15)
Distance to City Center (13)
Surroundings (13)
Hotel Area (12)
Wifi (11)
Staff Friendliness (9)
Activity Option (8)
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Traveler Reviews The Luxe

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
6.1
/10
Reviewed 13 week(s) ago
The room was dusty, the walls were dirty, the toilet was dirty, the sheets looked unwashed (there were ants), and the AC dripped water onto the floor. The wardrobe was torn and had cobwebs. I won't be returning to this hotel again.
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1 people find it helpful
N***a
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Leisure
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5.3
/10
Reviewed 15 week(s) ago
The hotel staff is not friendly, I have moved rooms twice and the room conditions are still gloomy and dark.
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1 people find it helpful
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Muhammad N.
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Transit
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8.4
/10
Reviewed 24 week(s) ago
The AC in the room is not cold even though it has been adjusted.
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2 people find it helpful
R***a
icon-Transit
Transit
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8.5
/10
Reviewed 31 week(s) ago
The hotel is in a fairly strategic location, with plenty of food vendors nearby. The hotel is quite clean, although there are still some dirty corners and cobwebs. Perhaps in the future, more attention should be paid to the cleanliness of each room.
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A***a
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Staycation
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8.2
/10
Reviewed 31 week(s) ago
Initially, I checked in by mistake because I just found out that there are 2 The Luxe... but in the information there is no The Luxe 1/2... the receptionist was not friendly at all, luckily the room was clean and nice.
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1 people find it helpful
J***o
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5.0
/10
Reviewed 33 week(s) ago
I'd just moved in and checked out because I couldn't stand the situation. When I asked about maintenance, I was told "I don't know." I ended up moving because it was so damp and I was afraid of black mold.
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3 people find it helpful
R***e
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10.0
/10
Reviewed 42 week(s) ago
The room was very nice, especially the bathroom.
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2 people find it helpful
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Fitriani N.
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Leisure
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8.2
/10
Reviewed 43 week(s) ago
The staff is friendly. This accommodation is suitable for those just in transit. The rooms aren't soundproof, so sounds from the neighboring rooms are very audible.
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2 people find it helpful
Gunawan
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9.7
/10
Reviewed 48 week(s) ago
The room is comfortable and the staff are friendly.
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4 people find it helpful
A***r
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8.4
/10
Reviewed 52 week(s) ago
At night, the water isn't warm, and there are no glasses or hot water dispensers available.
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6 people find it helpful
Muhammad N. H.
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10.0
/10
Reviewed 62 week(s) ago
Strategically located in the city center, it offers easy access to restaurants and tourist attractions.
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3 people find it helpful
I***s
icon-Business
Business
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9.1
/10
Reviewed 63 week(s) ago
Centrally located, easy access to everything. Clean rooms, perfect for business.
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4 people find it helpful
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Deden J. S.
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9.7
/10
Reviewed 69 week(s) ago
Recommended for those who go to Balikpapan. Not far from the airport, places to eat.
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6 people find it helpful
I***h
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9.4
/10
Reviewed 70 week(s) ago
It's really nice, it feels like a boarding house, an elite boarding house 👍❤️ I'll stay again tomorrow, okay?
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4 people find it helpful
h***i
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8.5
/10
Reviewed 72 week(s) ago
Comfortable, hot water works well, I like staying here
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2 people find it helpful
p***i
icon-Transit
Transit
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8.5
/10
Reviewed 72 week(s) ago
It's fine if it's just for transit
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3 people find it helpful
Gunawan
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10.0
/10
Reviewed 73 week(s) ago
The place is nice and comfortable and the restaurant also has delicious food.
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2 people find it helpful
Gunawan
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Leisure
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10.0
/10
Reviewed 73 week(s) ago
The hotel staff is friendly and the atmosphere is comfortable
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3 people find it helpful
A***a
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8.5
/10
Reviewed 75 week(s) ago
the room is really good.. looking for food, there are lots of sellers outside in the hotel there are also food sellers
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4 people find it helpful
E***k
icon-Leisure
Leisure
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8.4
/10
Reviewed 77 week(s) ago
The bathroom is small, there is no spray tap. The water is also weak.
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4 people find it helpful
Number of reviews per page
20
40

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