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The Onsen Hot Spring Resort Batu
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The Onsen Hot Spring Resort Batu
Resorts
Preferred Partner
8.6
/10
Very Good
968 reviews
What Guests Say About Their Stay
Ambiance (41)
Staff Friendliness (37)
Room Space (36)
Bedroom (33)
J***n
9.7
/ 10
The staff was very helpful and accommodating. Shout out to Ms. Abel for being patient with us while we try the traditional costumes. The whole place is relaxing and enjoyable, just being one with nature. Will definitely come back.
Raditya E. P.
9.7
/ 10
This place has given the most amazing vacation for my family. I supposed to stay for more nights but I got only one night. We'll come again someday.
Rosy I.
9.1
/ 10
clean, tidy, and spacious rooms, beautiful view & environment, and the most amazing is: the food!! superb!! more than I expect 👍
Tirta C. T.
9.1
/ 10
Room for 4 was spacious and clean. Amenities in room and toiletries are good. Service is good with the 24 hour golf buggy service to take you around the hotel.
Anastasia C. L.
10.0
/ 10
Really enjoy my stay here. Worth the price. Love the private onsen so much. Nice and clean room. Comfortable large bathroom. Love it and will be back here
In the Area
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Jalan Raya Arumdalu No.98, Songgoriti, Batu, Malang, Jawa Timur, Indonesia, 65312
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Unique Architecture
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Available Room Types in The Onsen Hot Spring Resort Batu
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Jalan Raya Arumdalu No.98, Songgoriti, Batu, Malang, Jawa Timur, Indonesia, 65312
Discover More About The Onsen Hot Spring Resort Batu
Location
Staying at The Onsen Hot Spring Resort Batu is a good choice when you are visiting Songgokerto.
About The Onsen Hot Spring Resort Batu
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Onsen Hot Spring Resort Batu exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Onsen Hot Spring Resort Batu is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at The Onsen Hot Spring Resort Batu.
All facilities in The Onsen Hot Spring Resort Batu
Entertainment Facility
Lobby
Accommodation Services
Others
Restaurant
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Refrigerator
- Shower
- TV
Things to Do
- Children play area
- Garden
- Hot tub
- Indoor heated pool
- Outdoor facilities
Hotel Services
- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Breakfast
General
- Family room
- Non-smoking room
- Terrace
Business Facilities
- Business center
- Meeting facilities
Sports and Recreations
- Cycling
- Fishing
Transportation
- Secure parking
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in The Onsen Hot Spring Resort Batu
Important Note
The Bromo Tengger Semeru National Park area is closed for public on June 21-24, 2024. Please ensure that you have arranged your travel plans accordingly.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Onsen Hot Spring Resort Batu | 24 |
Number of floors in The Onsen Hot Spring Resort Batu | 1 |
Another facilities in The Onsen Hot Spring Resort Batu | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, WiFi in public area |
Frequently asked question in The Onsen Hot Spring Resort Batu
What are available facilities at The Onsen Hot Spring Resort Batu?
There are top facilites at The Onsen Hot Spring Resort Batu such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Onsen Hot Spring Resort Batu?
The standard check-in time at The Onsen Hot Spring Resort Batu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Onsen Hot Spring Resort Batu provide breakfast?
Yes, The Onsen Hot Spring Resort Batu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Onsen Hot Spring Resort Batu
Traveloka (968)
8.6
Very Good
From 968 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.8
Meal
8.2
Location
8.6
Service and Facilites
8.9
People often mention about The Onsen Hot Spring Resort Batu
All
Staff Friendliness (44)
Ambiance (44)
Bedroom (39)
Hotel Area (39)
Room Space (38)
Family Friendly (36)
Bathroom (35)
Wifi (33)
Variety (31)
Taste (28)
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Traveler Reviews The Onsen Hot Spring Resort Batu
Number of reviews per page
20
40
Customer reviews
R***y
10.0
/10
Reviewed 3 day(s) ago
Good facilities, good services, and friendly staff
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Mn
Mariana n.
Staycation
9.3
/10
Reviewed 2 week(s) ago
Overall, it's okay, but the Fushimi restaurant lacks authentic Japanese flavor. Compared to ramen in Jakarta, the taste is quite different. The sushi is also lacking.
The room was nice, clean, the bathroom was okay, the hotel was clean, and the staff was friendly and helpful. The soundproofing is lacking, so it can be noisy at night with traffic noise.
From the onsen, you can walk to the paragliding site. Just ask the receptionist for the paragliding operator's phone number. The operator will then guide you via a shortcut through the rice fields/gardens to the landing site. It's about a 5-10 minute walk.
Taking a Grab or ordering GrabFood/GoFood is also easy.
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Accommodation's Reply
19 Jul 2025
Dear Mrs. Mariana, Thank you for your review, criticism, and suggestions. We apologize for the inconvenience. We will evaluate and improve this in the future so that The Onsen Hot Spring & Resort can maintain the quality of products and services provided to every guest. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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a***a
Leisure
10.0
/10
Reviewed 3 week(s) ago
Very satisfied staying at the onsen… the atmosphere is very comfortable
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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BS
BANU S. A.
Leisure
9.7
/10
Reviewed 3 week(s) ago
Perfect for a family vacation, with a Japanese theme, a private onsen that automatically turns on from 8 p.m. to 11 p.m., and complete room amenities, even without air conditioning (the rooms are cool even during the day).
There are ATV rides, fishing, and kimono rentals.
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Accommodation's Reply
15 Jul 2025
Dear Mr. Banu S. A, Thank you for your review. We are delighted to receive such positive feedback during your stay at our hotel, and we are confident that this will serve as a source of motivation for all our team. We will continue to strive to improve the quality of our services and products. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Sincerely, Suprianto, General Manager
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J***n
Staycation
9.7
/10
Reviewed 5 week(s) ago
The staff was very helpful and accommodating. Shout out to Ms. Abel for being patient with us while we try the traditional costumes. The whole place is relaxing and enjoyable, just being one with nature. Will definitely come back.
Find this review helpful?
Accommodation's Reply
30 Jun 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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E***K
8.8
/10
Reviewed 5 week(s) ago
A pleasant experience, friendly and responsive hotel staff. A suggestion to provide a stair railing at the cottage entrance gate might help with access for seniors.
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Accommodation's Reply
24 Jun 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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G***t
10.0
/10
Reviewed 9 week(s) ago
A comfortable and quiet vacation spot for families, friendly and responsive staff, clean lodging rooms provided with yukata for every guest who stays, a Japanese-style breakfast menu is very suitable for our family's tongue. Private onsen in each lodging makes you relax by soaking in warm water while enjoying the romantic night atmosphere.
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2 people find it helpful
Accommodation's Reply
26 May 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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D***i
10.0
/10
Reviewed 10 week(s) ago
very satisfied with everything, the food, the atmosphere, everything, I want to go there again next time
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Accommodation's Reply
26 May 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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A***s
8.5
/10
Reviewed 11 week(s) ago
Everything is good, only the wifi signal is sometimes error, maybe you can add a play area for the children.
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2 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr. Agus Saiful, Thank you for your review, criticism and suggestions, we apologize for the inconvenience, we will evaluate and improve in the future so that The Onsen Hot Spring & Resort can maintain the quality of products and services provided to every guest who comes. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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N***l
Leisure
8.8
/10
Reviewed 11 week(s) ago
It's fun, but it's dark at night, I fell down the stairs when I was about to enter because it wasn't bright enough so I couldn't see that the stairs were quite high... everything was fine, I enjoyed staying here.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Ms. Nurul Ailiyah, Arigatōgozaimasu (ありがとうございます) Thank you for sharing your experience with us. We apologize for the inconvenience you experienced during your stay. We realize that some aspects of the room still need to be updated and we will look into this immediately. We also apologize for the incident that happened to you. We will take immediate steps to improve our facilities and services to meet the standards. We sincerely hope that you will give us the opportunity to provide a better experience in the future. Our team will work harder to ensure the comfort and satisfaction of our guests. Thank you for your criticism and feedback. Hopefully you will give us another chance to improve your impression of our hotel. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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A***L
Staycation
10.0
/10
Reviewed 13 week(s) ago
The Japanese style hotel is okay. The atmosphere and hot water are great.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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a***e
Leisure
9.7
/10
Reviewed 16 week(s) ago
the service is very satisfying, all employees are agile in fulfilling customer requests. For the food is ordinary but it is replaced by the view and other facilities that are very good. Hopefully can come here again another time
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Accommodation's Reply
12 Apr 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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e***n
10.0
/10
Reviewed 16 week(s) ago
delicious food, 24-hour pick-up and drop-off from room to parking lot, spacious place, friendly and responsive service.
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Accommodation's Reply
12 Apr 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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NA
Nugi A.
10.0
/10
Reviewed 22 week(s) ago
Very great place for stay vacation with family. The staff are very nice including front office team Shindy and Meimei. Highly recommended hotel!
3 people find it helpful
Accommodation's Reply
28 Feb 2025
Dear Mr. Nugi, Arigatōgozaimasu (ありがとうございます) for the review you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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R***a
8.2
/10
Reviewed 23 week(s) ago
lots of rat and lizard droppings. This is the first time I've found a lodging this dirty. Hopefully it will be an evaluation material
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Accommodation's Reply
24 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the reviews, criticisms and suggestions that you have given, we apologize for the inconvenience, we will make an evaluation and improvement in the future so that The Onsen Hot Spring & Resort can continue to maintain the quality of products and services provided for every guest who comes. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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AE
Achwan E.
Leisure
10.0
/10
Reviewed 24 week(s) ago
What I like most is the service, the view and the fresh air. See the green2
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3 people find it helpful
Accommodation's Reply
18 Feb 2025
Dear Mr. Achwan E, Thank you for your review, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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R***i
Staycation
10.0
/10
Reviewed 24 week(s) ago
First time staying here, the room has no AC but believe me it's very cold at night, at first I was worried that without AC I wouldn't be able to sleep, it turned out that I had to sleep with a blanket. But the hotel also provides an air cooler that can be used as an additional guest. The room is very clean, the care and maintenance are very good, appreciate it 👌, all hotel staff are friendly, you can rent Japanese clothes for photos 😁
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3 people find it helpful
Accommodation's Reply
14 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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G***e
10.0
/10
Reviewed 25 week(s) ago
When we visit, the weather were not so good, raining all day long. Can not visit some area due to bad weather. Nice place with Japanese vibes.
3 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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s***t
Leisure
10.0
/10
Reviewed 25 week(s) ago
A highly recommended hotel for a family vacation. The view is very beautiful with the addition of paragliding attractions. Feel at home in the hotel without having to go anywhere. Overall good
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Accommodation's Reply
07 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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E***o
Leisure
9.1
/10
Reviewed 26 week(s) ago
Comfortable all day at the hotel, especially being able to soak in hot water together
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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