Twin Plaza Hotel is a 4-star hotels that has been welcoming guests since 1998.
The accommodation went through a renovation in 2012.
There are 252 rooms spread across 22 floors.
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Twin Plaza Hotel
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7.9
Pleasant
5,365 reviews
What Guests Say About Their Stay
fahmi m.
8.5
/ 10
This hotel is perfect for your family or business trip. Strategic located in west jakarta.
Yati
8.5
/ 10
Comfortable rooms, clean, okay breakfast, friendly and kind service. If you go to Jakarta, you can return to this hotel again and highly recommended for other people who want a vacation. Strategic location.
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Adelia S. N.
9.7
/ 10
Yep, it's really the same in the photo, complete, spacious, cozy, clean, good service, good view is also sure! We will always return to stay at the Twin Plaza Hotel!
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niken r.
10.0
/ 10
Clean, comfortable, good breakfast, friendly staff.
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nur w.
8.5
/ 10
Tasty and comfortable close to the heart hospital of our expectations
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In the Area
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Jl. Letjen. S. Parman Kav 93-94 Slipi, Palmerah, Jakarta Barat, Jakarta, Indonesia, 11420
Main Facilities
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This accommodation offers:
Outdoor pool
Children pool
Swimming pool
Parking
Restaurant
Luggage storage
Elevator
ATM/Banking
What's around Twin Plaza Hotel
Jl. Letjen. S. Parman Kav 93-94 Slipi, Palmerah, Jakarta Barat, Jakarta, Indonesia, 11420
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Discover More About Twin Plaza Hotel
General Information
Twin Plaza Hotel is a 4-star hotels that has been welcoming guests since 1998. The accommodation went through a renovation in 2012. There are 252 rooms spread across 22 floors.
Location
Located at Jl. Letjen. S. Parman Kav 93-94 Slipi in Jakarta Barat, Indonesia. Those looking to explore will find Selling Red Soil & Uncle Ucim's Fertilizer, Kebon Kosong "Perempatan Duren", and Taman Terminal nearby.
Facilities & Amenities
Twin Plaza Hotel has Outdoor pool, Children pool, Swimming pool, Parking, Restaurant, and more.
Business Facilities
For guests traveling for work, Twin Plaza Hotel has Meeting facilities available on-site.
Contact
Email: reservation@twinplazahotel.co.id
Phone number: +622156960888
Website: www.twinplazahotel.co.id
All facilities in Twin Plaza Hotel
Facility
- Outdoor pool
- Children pool
- Swimming pool
Others
Nearby Facilities
- ATM/Banking
- Supermarket
Hotel Services
- Bellhop
- Luggage storage
- _24_HOUR_FRONT_DESK
Public Facilities
- Room service
- Restaurant
- Elevator
General
- Smoking area
- Parking
Family-friendly Facilities
- Children pool
Connectivity
- WIRED_INTERNET_ACCESS
- WiFi in public area
Things to Do
- Outdoor pool
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Twin Plaza Hotel
Check-in/Check-out Time
Check-in time: 14:00
Check-out time: 12:00
Check-out time: 12:00
General Check-in Instructions
General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Twin Plaza Hotel | 252 |
Number of floors in Twin Plaza Hotel | 22 |
Another facilities in Twin Plaza Hotel | ATM/Banking, Supermarket, Bellhop, Luggage storage, _24_HOUR_FRONT_DESK |
Frequently asked question in Twin Plaza Hotel
What is normal check-in & check-out time at Twin Plaza Hotel?
The standard check-in time at Twin Plaza Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Twin Plaza Hotel have?
Twin Plaza Hotel is a 4.0-star hotel.
How many floors does Twin Plaza Hotel have?
Twin Plaza Hotel has 22 floors.
How many rooms does Twin Plaza Hotel have?
Twin Plaza Hotel has 252 rooms in total.
Does Twin Plaza Hotel have a swimming pool?
Yes, a swimming pool is available at Twin Plaza Hotel.
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More Reviews from Other Guests in Twin Plaza Hotel
Overall Ratings & Reviews Twin Plaza Hotel
Traveloka (5,365)
7.9
Pleasant
From 5,365 reviews
Provided by travelers on
Cleanliness
7.8
Room Comfort
7.8
Meal
7.7
Location
8.3
Service and Facilites
7.9
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Traveler Reviews Twin Plaza Hotel
Number of reviews per page
20
40
Customer reviews
Karna Karna
Business
5.7
/10
Reviewed 345 week(s) ago
Book two rooms, one is pretty clean, the other room is a leaky sink, dirty water, stuffy room, the room is rich in old leaking damp, the room smells bad, just super unsatisfactory.
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DF
Devi F.
Medical
9.1
/10
Reviewed 345 week(s) ago
The receptionist was friendly, I checked-in and was welcomed and assisted by Ms. Devi, booked a room through Traveloka, coincidentally the price of the room was different if you came straight away, the room was also comfortable I happened to get room 405 with a view to the road, check-out was also assisted with Sis Tiwi.
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2 people find it helpful
SB
Stefanus B. P.
Business
6.2
/10
Reviewed 346 week(s) ago
The carpet looks dirty, the paint is peeling a lot.
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2 people find it helpful
Pw
Prasetyo w.
Backpacking
6.7
/10
Reviewed 346 week(s) ago
the room is good and neat but there are still small cockroaches that are very disturbing
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2 people find it helpful
IM
Iqbal M.
Backpacking
8.5
/10
Reviewed 346 week(s) ago
Cozy place at reasonable prices suitable for a break and have quality.
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BI
Benjedid I.
9.3
/10
Reviewed 346 week(s) ago
Lacking electrical plugs, a bit dusty in the room and basic carpet.
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Vika a. d.
6.0
/10
Reviewed 347 week(s) ago
There is no power outlet. There is only 1 behind the TV and even if you make it to the cellphone charge, you can't watch the TV, my room is hot. In front of the door to the room in the corridor there is a leak: (((
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2 people find it helpful
Accommodation's Reply
10 Mar 2020
Dear Ms. Vika Arista Dewi,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
AI
Anita I. P.
Family
8.5
/10
Reviewed 347 week(s) ago
Fairly decent hotel even though it's been a long time, good food, relaxed atmosphere, please try it still satisfies everyone.
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1 people find it helpful
Accommodation's Reply
10 Mar 2020
Dear Mr/Mrs, Prasetio Junaiarto
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers and are delighted that you have enjoyed your stay with us.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
General Manager
Metheya Yohana
4.8
/10
Reviewed 348 week(s) ago
I lost my item and the hotel won't take responsibility.
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Accommodation's Reply
10 Mar 2020
Dear Mrs. Metheya,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
MB
Mohammad B. P.
Romantic
6.4
/10
Reviewed 348 week(s) ago
Dust on the carpet, gosh. I think it needs rejuvenation. Breakfast menu is also lacking.
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Accommodation's Reply
10 Mar 2020
Dear Mr. Mohammad Bayu Prakoso,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
Donny A. E.
Business
8.5
/10
Reviewed 348 week(s) ago
Strategic place, near by malls
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Accommodation's Reply
10 Mar 2020
Dear Mr/Mrs , Donny
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers and are delighted that you have enjoyed your stay with us.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
General Manager
DD
Deby D.
Medical
5.5
/10
Reviewed 348 week(s) ago
The hotel is said to be a 4 star, but the service and facilities are a minus. Ma'am the receptionist is so dirty there is no smile. The sink is a lot of small animals like fleas. restaurant menu is not complete. room smells musty. There is no hairdryer in the bathroom. the towel is really messy. A plus: the mattress is big and the cooking is good.
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2 people find it helpful
Accommodation's Reply
10 Mar 2020
Dear Ms. Sugiarti,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
Alpina Wiwik
Business
6.0
/10
Reviewed 348 week(s) ago
The room was old, the lights in the room did not work, the service at the reception was not friendly and curt.
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1 people find it helpful
Accommodation's Reply
03 Mar 2020
Dear Ms. Alpina,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
General Manager
DK
Diah K.
6.0
/10
Reviewed 348 week(s) ago
old building, dingy, restroom is dirty, bed has a dammed smell, curtain is dirty.
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Accommodation's Reply
03 Mar 2020
Dear Ms. Diah,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
General Manager
Muhammad A. K.
Business
8.9
/10
Reviewed 349 week(s) ago
The service is good, friendly and the location is quite strategic.
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Accommodation's Reply
03 Mar 2020
Dear Mr/Mrs , Muhammad
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers and are delighted that you have enjoyed your stay with us.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
General Manager
Ummuhani Ummuhani
6.0
/10
Reviewed 349 week(s) ago
The hotel is poorly maintained, the elevator is worn out, it also smells like a humid room from along the corridor to the sd room, dirty carpet, small bathroom and a black glass bathroom partition like black moldy. I stayed on the floor. 3 room 303, The outside of the room in the corridor is like something is leaking from the bathroom because the carpet is wet. This is my first and last stay.
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Accommodation's Reply
03 Mar 2020
Dear Ms. Ummuhani,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
General Manager
JH
Jeni H. C.
6.3
/10
Reviewed 349 week(s) ago
Dusty carpet, old hotel, but check-in was fast.
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Accommodation's Reply
03 Mar 2020
Dear Ms.Jeni,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
General Manager
LM
Lie M. N.
Family
5.2
/10
Reviewed 349 week(s) ago
Bitchy reception, dirty room, small water.
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LS
Lia S. K.
Business
5.9
/10
Reviewed 350 week(s) ago
need improvement on room and corridor cleanliness, when I first walking into the bath room, there was a dead cockroach lying on the floor and some kind of “black liquid” beside it. there was also lizard droppings (or in Indonesia you called it cicak) on the table. I didn't take a picture of it because I was too disgusted. the bath up also dirty. everything else is fine, the breakfast is fine, the room services is fine.
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Accommodation's Reply
24 Feb 2020
Dear Ms. Lia,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
General Manager
Rina Rina
6.0
/10
Reviewed 350 week(s) ago
Moist, the glass that sounds when it rains, I found 3 tinya cockroach inside the room.
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Accommodation's Reply
24 Feb 2020
Dear Ms. Rina,
Warmest Greetings from Twin Plaza Hotel & Office Tower,
Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers.
First of all, we would like to apologize for the inconvenience during your stay at Twin Plaza Hotel. We assure you that Twin Plaza Hotel will do its utmost to ensure guest satisfaction and always gives you our very best service.
We look forward to welcoming you back to Twin Hotel & Office Tower in the near future.
Regards,
Dina Noviana
General Manager
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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