What are the guest reviews for Mirage?

Mirage is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Mirage

Name: Mirage
Address: Via Milazzo 4, Rome, Metropolitan City of Rome, Lazio, Italy, 00185, Via Milazzo 4, Lazio, 00185, Italy
Rating: 6.8

Hotels

6.8

/10

Pleasant

444 reviews

What Guests Say About Their Stay

mathew

10.0

/ 10

Close to the station, easy friendly check in. clean room, definitely worth the money

Doug

10.0

/ 10

It was super close to the train station. Was very cramped but that is Rome. For a last minute stay they went out of their way to make it good. Great staff

Boris

10.0

/ 10

Good hotel staff. The room was kind of hot. The AC was working, but had problems keeping up.

In the Area

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Via Milazzo 4, Rome, Metropolitan City of Rome, Lazio, Italy, 00185

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Mirage is a good choice when you are visiting Rome. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Mirage

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What's around Mirage

Via Milazzo 4, Rome, Metropolitan City of Rome, Lazio, Italy, 00185

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Discover More About Mirage

Location

Staying at Mirage is a good choice when you are visiting Rome.

About Mirage

Mirage is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mirage exclusively for you.

Staying at Mirage will surely satisfy you with its great hospitality and affordable price.

All facilities in Mirage

Others

Hotel Services

Tours
Wedding service
Luggage storage
Multilingual staff
24-hour Receptionist
Laundry service
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Things to Do

Romantic proposal packages
Shops

Food and Drinks

Bar
Breakfast

Business Facilities

Meeting facilities
Meeting rooms

Nearby Facilities

Hair salon
ATM/Banking

Connectivity

Free WiFi

General

Banquet

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Mirage

Important Note

Airport shuttle fee: EUR 50 per vehicle (maximum occupancy 4)
Nearby parking fee: EUR 25 per day (33 ft away)
Early check-in fee: EUR 50 (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: EUR 15.0 per day
Rollaway bed fee: EUR 40.0 per night
Hosted evening meal: EUR 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 10:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Mirage	14
Number of floors in Mirage	1
Another facilities in Mirage	Tours, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Mirage

What are available facilities at Mirage?

There are top facilites at Mirage such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Mirage?

The standard check-in time at Mirage is starting from From 14:00 while the latest check-out time is at Before 10:00

Does Mirage provide breakfast?

Yes, Mirage provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Mirage have?

Mirage is a 2.0-star hotel.

How many floors does Mirage have?

Mirage has 1 floors.

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More Reviews from Other Guests in Mirage

Overall Ratings & Reviews Mirage

Other sources (444)

6.8

Pleasant

From 444 reviews

Cleanliness

7.4

Room Comfort

6.8

Location

9.0

Service and Facilites

7.2

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Traveler Reviews Mirage

Number of reviews per page

Top reviews

Alyssa

2.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Mold covering ceiling of room. Toilet roll had clearly been unwound and rewound. Got back after exploring the city and my door had been left unlocked and partially open by cleaning staff. Majority of staff were lovely, but one of the male receptionist seemed constantly irritated and like you were wasting his time.

William

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The location was great. The staff was very helpful and courteous. The rooms were comfortable. Wifi was very weak. We would stay here again

Jonathan

Leisure with Partner

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

The room was clean and met our needs. Convenient location from Termini station. We are just very American lol. Room was located in an apartment building, 2 blocks from the reception/lobby. We were given directions, and found the building, but had a lot of issues finding the room. My husband had to go back to reception for new instructions. Lots of stairs and a very scary European elevator. Otherwise, fine. Room service came once a day to replenish towels and toilet paper. They held our bags for us at the lobby for free before check in, too.

Jean Carlos

Leisure

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Poca amabilidad

Alan F

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Room was bout a block away from hotel and breakfast area. Had a lingering musty door which was mostly reduced by open window.

Carlos

Leisure Family

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

When we arrived, we were greeted by an older gentleman who did not speak any English at all. There was also a lady there who did speak English. She was actually really friendly. The gentleman seemed kind of annoyed at us and made it seem like he didn’t want us there, but thankfully that lady was there to help us check in. A thing I noticed was that the hallways had a very strong smell of humidity. Don’t know where that actually came from because their rooms had no smell at all. We had stayed here before so we knew it was kind of like, but when we checked out the other gentleman who was there charged us to leave our luggage there for a couple of hours seems kind of wrong since we are clients of theirs it’s not like we came out of nowhere and wanted to store our luggage there. The gentleman who checked this out, also did not speak any English at all, which also made it a bit difficult.

Simon

Leisure with Partner

8.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

A very simple but clean place to stay, friendly staff, value was great, location great. Breakfast was good, somewhat limited but we were aware of that. Overall, super convenient, very clean and location unbeatable. Highly recommend!

Shannon

Leisure with Partner

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Very close to Termini Station. Room said it had A/C, but the room was hot and we were never able to get it to cool down. We even called the front desk but nothing changed. The room was small but ok - convenience to the train station was the selling point since we were only here for one night.

Ygnacio

Leisure Family

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

When we got there. Our AC wasn’t working. We had to go to the front desk 3 times before someone came up to look at it. Also the beds are hard. But the location is great. Right across the street from the train station and taxi stand. Would I stay there again, yes if the price was reasonable.

Matthew

Leisure with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Like everyone else says, the location is perfect. So easy to get transportation. The hotel itself? Wonderful for the value. Don't expect fancy or extra amenities for one of the less pricey hotels in the area. It's basic, but works fine. It was clean enough, quiet enough, and staff helped when I needed help. Everything worked, and my wife and I were happy to get some good rest. Don't expect a 5 star hotel...or 4. Do expect basic amenities that are completely manageable.

Christine

Leisure with Partner

2.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Travelers beware!! This hotel operates in an illegal and unethical manner and we did not end up staying there.After booking through Expedia and sharing our arrival time with hotel Mirage via the Expedia messager, we were informed that our reservation was canceled upon arrival due to a declined card payment (this was our error, the card was recently canceled because of fraudulent charges and we did not update the payment information). We were not informed of this in advance via Expedia or given the opportunity to update credit card information. It was 7 pm and raining so we apologized and asked to rebook the room, provided passports and signed an agreement to stay. We offered to pay with another credit card but hotel Mirage informed us that we could only pay in cash without a rationale and had to use the ATM in their lobby (which was overcrowded with clutter and baggage). We later learned that it is illegal under Italian law to demand cash only for a hotel stay. This was a huge red flag so we left, found another nearby hotel, booked it, and contacted Expedia. The hotel stay was not officially canceled via Expedia, so we were on the hook to pay because there was a no cancelation policy this late in the reservation. Expedia could not reach the hotel (surprise surprise) Hopefully Expedia works this out for us later. We believe the hotel knew exactly what they were doing and tried to take advantage of us because of the rain and our late check-in to get extra money.

RHONDA

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Guest should know the CHECK IN desk is conveniently located across from the train station..however

Ragen

Leisure with Partner

6.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Bathroom needed to be cleaned better

Thomas

Friends and Family

2.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

The breakfast consists of 1 croissant OR pastry, terribly sour orange juice that tastes like Tang and/or coffee, corn flakes or coco crispies and a prosciutto and cheese on white bread dry sandwich. There is NO shuttle service they refer you to the metro or train station down the street. Luggage storage is only free for up to 2 hours then they charge you. You have to submit your key every time you leave the building then in return get the key upon returning having to wait should the desk clerk be busy. The shower door is 1/2 the width and 1/2 the height of the shower water goes everywhere all throughout the bathroom every time you shower you have to mop up the floor after every shower. They do not have Do Not Disturb signs and tell you flat out the room will be serviced everyday between 9 and 11 regardless if you want it or not. Attendants would just come in without knocking or anything everyday. The beds are literally rock hard and 6 inches off the ground. Other than the direct floor, I’ve never slept on anything harder in my life. My back, hips neck and ribs were in excruciating pain the entire 4 day stay and my back almost fully went out. 3 chiropractor appointments once I got home finally got me back to normal. The property is clean that’s the only positive it’s in a terrible area however a short walk to the train and bus stations. I wouldn’t recommend this property to anyone I even semi cared for.

Raudel

Leisure Family

2.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Staff very impolite, not even hello or good morning when we arrive, very little room and bathroom.

Abbas

Leisure

4.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

My Review of This Hotel Stay: Unfortunately, I did not have a pleasant experience at this hotel. The rooms were very small and crowded, and the entrance and hallways were often filled with luggage. The breakfast was extremely basic—just some cornflakes, a single croissant, and a cup of coffee. Considering the amount we paid, I expected much more. The hotel’s facilities were minimal and overall disappointing. Honestly, with the same budget, we could have booked a much better hotel.

RAFIQ

Leisure Family

4.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

We went to check in and the front desk guy was very rude and was not working with us to try and figure out why i was being charged extra fees. Expedia was telling me i had to pay 11 euros in which could be payed by card and the front desk person made a huge fuss saying they only take cash and after telling him i have been paying card everywhere for taxes he charged be 25 euros without any reasoning. He was very rude and not helpful at all.

sameh

Leisure Family

6.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

Location is good, breakfast is ok, otherwise it is below average.

Eugene

Leisure

6.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Staffs at the reception were nice. Elevator wasn’t working for a day I was there. No English Channel on cable. Old but clean otherwise.

Shengli

Leisure

2.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Unfriendly staff

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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