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Palazzo Caracciolo Naples
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Palazzo Caracciolo Naples
Hotels
8.4
/10
Very Good
939 reviews
What Guests Say About Their Stay
Daniel
10.0
/ 10
Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.
peter
10.0
/ 10
Love this hotel. Stay here if you are in naples. I will be back....promise!!!
Nicholas
10.0
/ 10
This was a great hotel in a very good location. Very walkable with access to restaurants, tourist attractions, churches. You name it. Not overly far from the port for ferry rides to Capri or Positano or Amalfi, and a 10-minute walk to the train station. Professional and courteous staff made the stay all the better. Had a great room with an ice cold AC so that helped as well.
In the Area
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Via Carbonara 112, Naples, Campania, Italy, 80139
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in Palazzo Caracciolo Naples
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Per room per night (excl. taxes & fees)
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What's around Palazzo Caracciolo Naples
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Via Carbonara 112, Naples, Campania, Italy, 80139
Discover More About Palazzo Caracciolo Naples
Location
Palazzo Caracciolo Naples is located in area / city Naples.
About Palazzo Caracciolo Naples
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Palazzo Caracciolo Naples exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Palazzo Caracciolo Naples.
All facilities in Palazzo Caracciolo Naples
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Conference center
- Meeting rooms
- Computer station
- Business center
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Indoor pool
- Garden
- Steam room
General
- Smoking area
- Banquet
- Terrace
Shuttle Service
- Ferry terminal shuttle (surcharge)
- Cruise shuttle (surcharge)
- Airport transfer (surcharge)
Transportation
- Access to train station (surcharge)
- Valet parking (surcharge)
Nearby Facilities
- Souvenir shop
- ATM/Banking
Connectivity
- Free WiFi
In-room Facilities
- TV
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Palazzo Caracciolo Naples
Important Note
- Fee for buffet breakfast: approximately EUR 15 per person
- Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
- Valet parking fee: EUR 30 per day
- Pet fee: EUR 20 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Spa fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 150 per stay
- A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
The following facilities are closed seasonally each year. They will be closed from September 1 to April 30:
- Swimming pool
- Full-service spa
- Sauna
- Hot tub
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Palazzo Caracciolo Naples | 145 |
Number of floors in Palazzo Caracciolo Naples | 3 |
Another facilities in Palazzo Caracciolo Naples | Laundry service, Tours, Multilingual staff, Luggage storage, Porter |
Frequently asked question in Palazzo Caracciolo Naples
What are available facilities at Palazzo Caracciolo Naples?
There are top facilites at Palazzo Caracciolo Naples such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palazzo Caracciolo Naples?
The standard check-in time at Palazzo Caracciolo Naples is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Palazzo Caracciolo Naples provide breakfast?
Yes, Palazzo Caracciolo Naples provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Palazzo Caracciolo Naples
Other sources (939)
8.4
Very Good
From 939 reviews
Cleanliness
8.8
Room Comfort
8.6
Location
6.8
Service and Facilites
8.6
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Traveler Reviews Palazzo Caracciolo Naples
Number of reviews per page
20
40
Top reviews
olivier
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Centrally located, the hotel is within walking distance of the historical center. Room was large but mattress was not great. TV had no foreign speaking channel at all, which is surprising for a Hilton hotel and one for business people. Also only one international plug in the room.
Verified traveler
Business
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
This hotel grew on me. The room wasn’t warm and inviting, but I liked the high ceilings. There were lovely parts of the hotel we did not have time to explore. It was disappointing to have the “pool” be only a jacuzzi that closes early and was closed completely on Christmas Day. I book hotels to specifically use the pool and gym. Otherwise it was nice. It is in a not so great neighborhood. Lots of men just hanging out in front of stores late at night. There is a laundromat down the street you can do coin operated self-service.
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kai
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Fell down the narrow stair in our room
Water was to hot
Staff was rude
Super hot in the room
Daniel
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.
dana
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Restaurant is expensive and not great.. but all the rest is very nice
Elizabeth
Business
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Not at all as described. We booked the hotel because of the hot tub and sauna which I wanted to use every day. Nothing on the website explained this had to be pre-booked for a large fee, and that it would frequently be booked up. I was there for five days and we never got to use the hot tub or sauna. False advertising. Service was absolutely appalling. The room was only made up for one person, and when we asked for a second bathrobe for my partner they never provided it, after repeated requests. To top off a terrible stay, they have now charged an additional £1,100.50 to my card, 24 hours after we checked out. The total bill of £1400+ was charged to my card at check out, and after repeated calls to the hotel, they keep simply denying that they made this charge and have been very rude over the phone. So now I am having to take time after my business trip to have very rude hotel staff tell deny that this charge was made. I travel to Italy several times per year and this was simply the worse hotel experience I have ever had in 20 years of business travel to the country. Book this terrible over-priced hotel if you enjoy rude staff,outright lies about what amenities the hotel has, and being charged almost double 24 hours after check out. After hours on the phone to both my hotel and the bank, the hotel has yet to do anything to apologise, refund the £1100.50 or make any attempt to rectify this situation.
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Smita
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Great staff!!
Lisanne
Leisure
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
I don't know if the rooms they keep for Expedia customers are the very bottom or what, but based on my room this is NOT a four star hotel. This is a 3-star hotel. First of all, I ONCE AGAIN found dark hair on the floor of my bathroom, in the room by my bed and under the desk. There was no bidet. The weird half glass partition that one finds in Europe didn't keep the floor from getting very wet every time I showered. I just left another towel on the floor to catch the water. At one point, I was being hit on by the staff in the hallway which I ignored. There are lots of stairs to get to the lobby. Luckily, there was someone to help me with my bags. The room was nice and bright but very shabby. The bed was a bit lumpy & sunk in on one side. Overall, I will NOT be staying at this place again. Nor can I recommend it.
While it is walkable, there are a number of very dark and narrow alleys to walk through to get to some of the main streets. I took a taxi just to avoid those.
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Ana
8.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
P
Alexandra
Leisure Family
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The public areas, reception, bar, restaurant etc are GORGEOUS and the staff, professional, helpful and friendly. We had 3 rooms..all in theory of the same grade but one, in particular, was much larger and with large balcony. In one roon, the overhead shower was unuseable but the hand held one fine. Only 1 loo roll - a little stingy.
The food - we only had bar snacks and breakfast, were excellent. The air-conditioning v efficient. The barman was a delight and he made an excellent Aperol Spritz.
The area around the hotel is not one of Naples finest...we discovered much nicer and more salubrious options.
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peter
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Love this hotel. Stay here if you are in naples. I will be back....promise!!!
Jackie
Friends and Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
WE were very happy and impressed with the room and service.
Rosemary
Leisure Family
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Fantastic staff.
Robert John
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The hotel was nice. The air is around. It was not quite so nice.
Arturo
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Excellent service starting fro the front staff, restaurant, overall.
Nicholas
Leisure
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
This was a great hotel in a very good location. Very walkable with access to restaurants, tourist attractions, churches. You name it. Not overly far from the port for ferry rides to Capri or Positano or Amalfi, and a 10-minute walk to the train station. Professional and courteous staff made the stay all the better. Had a great room with an ice cold AC so that helped as well.
Read More
Karen
Leisure Family
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
The Palazzo Caracciolo is a stunning hotel. Everywhere is immaculately clean, the rooms are nicely furnished, have great air conditioning and are very comfortable. Everything is provided for a comfortable stay and the hotel has great facilities. The staff are fantastic, very friendly and exceptionally helpful. Any queries we had, information we needed or just booking taxis were dealt with immediately and in such a helpful manner. The area the hotel is in isn't the best and occasionally my daughter and myself felt a little unsafe so used taxis all the time.
Read More
Laurent
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Tuto bene !
Jody
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Lovely hotel in Naples.
The staff was very helpful and accommodating.
Excellent buffet breakfast!
Walkable to most tourist attractions.
SAJJAD SUDABEH SEVDA
Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
perfect
Number of reviews per page
20
40
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