9h nine hours Hamamatsucho

Very close to the train station, Excellent if you plan on running wandering rather than staying in. Staff is exceptionally helpful and very nice!

Clean and worth the cost.

The bidets/washlets need regular cleaning. Please correct this problem as they are currently unhygienic.

Overall amazing experience, nothing negative with my personal experience.

The layout and design is terrible. All lockers are on 2nd floor and this area is busy 24/7. There is only one slow and busy lift/elevator so the logistics of staying here are really bad and very in-Japanese like. On the plus side cleanliness was good. Most capsules have laundry. This did not. Overall a terrible place and I will not stay here again.

The place was in good condition and staff were quick to check me in. I’m disappointed that there are no laundry facilities even thought the website stated there were at the time of booking. The mattress was too thin and hard. I have stayed in a lot better capsules than this. Please make improvements.

The locker will not fit the standard carryon unless it's soft and you can smash it in, but there are places under the locker to place it. I felt very safe there, I got restful sleep, the facilities were clean, the staff was nice, I think it's a great way to save money if you are arriving from the flight to Japan late, a uniquely Japanese experience!

Great capsule hotel

Clean, comfortable, and surprisingly spacious for a capsule stay. Loved the sleep report. Couldn’t store my carry-on briefly after checkout due to policy, which was a bit inconvenient—but overall a great experience.

Clean

The room was very clean, nice amenities, near a train station

Staff was exceptional and always had my needs in mind. They were attentive and showed respect for my time with them. They provided me with great service and I would recommend their business to others as well.

😭💜 staff was very friendly and respectful so I’m very thankful for that

Poor

Shower rooms were not enough, no cup or water provided.

Convenient, easy and affordable. Nice rooftop view

Positives- super convenient area for transportation really easy to get around. Awesome view of Tokyo tower from the lounge and balcony. Reasonably comfy beds with sheets changed daily. Separate floors for male and female. Safe and good for solo travelers. Downsides- can’t access your locker or bed between 11-3. No soap or any way to dry your hands in bathroom. Lockers are quite small would be an issue for larger luggage. A bit more dingy than expected. (Instagram vs reality!). Noisy in the capsules especially when people wake up early. Overall decent for the price and excellent if you plan on being out most of the time!

This capsule hotel was no fuss, it provided all amenities required for a safe and comfortable stay. The capsule was surprisingly spacious, the location was great for public transport. The place did great in separation for male and female guests, providing clearly defined floors for each, with lifts for each gender not going to the opposite floors.

This is a budget friendly hotel, guests know they have to share communal washroom. The guests really need to be reminded to clean up after themselves. Perhaps more reminders up on the washroom/toilet cubicles and shower cubicles. Otherwise, great capsule hotel experience and lovely staff, always really helpful.

There was no beverage vending machine nor was there any earplug available.