Authent Hotel Otaru

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8.8
/10
Very Good
985 reviews

What Guests Say About Their Stay

Raymond

10.0
/ 10
Assigned a room with partially obstructed sea view which is not too bad. The public bath is clean and well maintained.

Thomas

10.0
/ 10
The front desk agent, Ms Umeda helped me a lot when I had a trouble. She helped me and save my Japan trip! Thank you so much!! This is our second time to stay at Authent Hotel, convenient location and loved the Polo Star top lounge. Nice view and so relaxing after long walking sightseeing.

Eddy

10.0
/ 10
Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times.
In the Area
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2-15-1, Inaho, Otaru, Hokkaido, Japan, 047-0032

Main Facilities

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Laundry service
Restaurant
Luggage storage
Elevator
Multilingual staff
Microwave (shared)
Authent Hotel Otaru is a 4-star hotels that has been welcoming guests since 1998. There are 175 rooms spread across 11 floors.
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What's around Authent Hotel Otaru

2-15-1, Inaho, Otaru, Hokkaido, Japan, 047-0032
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Lobby Authent Hotel Otaru
Lobby 2 Authent Hotel Otaru

Discover More About Authent Hotel Otaru

General Information

Authent Hotel Otaru is a 4-star hotels that has been welcoming guests since 1998. There are 175 rooms spread across 11 floors.

Location

Located at 2-15-1, Inaho in Otaru, JP. Those looking to explore will find Sapporo Beer Museum, Sapporo Fushimi Inari Shrine, and Sapporo Satoland nearby.

Facilities & Amenities

Authent Hotel Otaru has Laundry service, Restaurant, Luggage storage, Elevator, Multilingual staff, and more.

Business Facilities

For guests traveling for work, Authent Hotel Otaru has Meeting facilities available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 81-134-278100

All facilities in Authent Hotel Otaru

Entertainment Facility Authent Hotel Otaru
Entertainment Facility
Functional Hall Authent Hotel Otaru
Functional Hall
Common Space Authent Hotel Otaru
Common Space
Lobby Authent Hotel Otaru
Lobby
Accommodation Services Authent Hotel Otaru
Accommodation Services

Accommodation Facilities

  • Shared Microwave
  • Smoking area
  • Banquet Hall

Meals & Dining

  • Breakfast
  • Snack bar

Public Facilities

  • Safety deposit box
  • Elevator
  • Coffee/Tea in common areas
  • Coffee shop
  • Restaurant

Guest Services

  • Multilingual staff
  • Luggage storage
  • Laundry Service
  • 24-hour front desk

Connectivity

  • Wi-Fi

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Authent Hotel Otaru

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Due to a local event, traffic restrictions will be in place in the area surrounding the property from July 24-26, 2026. During this time, parking is available on a first-come, first-served basis.

Hotel only accepts guests with minimum age of 18

MANDATORY_FEE

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - 23:00 - to 11:00
Available rooms at Authent Hotel Otaru
175
Number of floors in Authent Hotel Otaru
11
Another facilities in Authent Hotel Otaru
Shared Microwave, Smoking area, Banquet Hall, Breakfast, Snack bar

Frequently asked question in Authent Hotel Otaru

What is normal check-in & check-out time at Authent Hotel Otaru?
The standard check-in time at Authent Hotel Otaru is starting from 14:00 - 23:00 while the latest check-out time is at Before 11:00
How many stars does Authent Hotel Otaru have?
Authent Hotel Otaru is a 4.0-star hotel.
How many floors does Authent Hotel Otaru have?
Authent Hotel Otaru has 11 floors.
How many rooms does Authent Hotel Otaru have?
Authent Hotel Otaru has 175 rooms in total.
What are the guest reviews for Authent Hotel Otaru?
Authent Hotel Otaru is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Authent Hotel Otaru

Overall Ratings & Reviews Authent Hotel Otaru

Traveloka (7)
Other sources (978)
8.8
Very Good
From 978 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

9.2

Service and Facilites

8.8

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Traveler Reviews Authent Hotel Otaru

Number of reviews per page
20
40
Top reviews
Curtis
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great convenient location for visiting Otaru
Julie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is very conveniently located within walking distance to the train station, food and shopping.
Leonore
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dated hotel not very well maintained. Large room but mold on windows. Breakfast was not good. Location was great, free bicycle rentals, onsen and sauna were great as well.
Raymond
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Assigned a room with partially obstructed sea view which is not too bad. The public bath is clean and well maintained.
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Clean room, nice and helpful staff, excellent potato soup.
Patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Yes.
Alice
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Polite staff, clean rooms, nice lounge for guests
Jenny
icon-with Partner
with Partner
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Slightly dated room but super clean and comfortable with an amazing breakfast buffet and very friendly staff
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

The front desk agent, Ms Umeda helped me a lot when I had a trouble. She helped me and save my Japan trip! Thank you so much!! This is our second time to stay at Authent Hotel, convenient location and loved the Polo Star top lounge. Nice view and so relaxing after long walking sightseeing.
Yuk Shun
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Second time in this hotel and is getting better and better
Eddy
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Very good hotel. Service was great. Check out the bakery for some nice Japanese style breads in the morning. Major Otaru attractions are a short walk away. Elevators could be very busy during high traffic times.
Yin Yin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The hotel looks and feels dated. Bathroom could have been brighter.
Jon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Very near shopping arcade and a short walk away from the JR station. Grand looking hotel with helpful staff.
Jeff
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Great hotel, lots of dining options, great location. Everyone friendly. Wish we’d stayed longer!
Loralei
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

A great place to stay if you are flying late into or have an early flight out of CTS. Hotel is dated, but very clean. Very convenient to shopping and dining at CTS depending on the time of day you are there. Restaurants and shops closes by 9p.
Robin
icon-with Partner
with Partner
6.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

As with many hotels experienced in Japan the lobbies are renovated and inviting. The rooms .. not so much and small. Onsen set up confusing, no bathrobes, bring your towel and with someone at the Onsen giving u instructions. Location from Canal and touristy shopping street 8 min walk down the hill
Warongkarat
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

ห้องเล็กตามสไตล์ญี่ปุ่น ช่วงเช้ากดกาแฟฟรีที่หน้าล้อบบี้ได้ถึงประมาณ 9.30 น. ห้องพัก ข้อดี สะอาดดี ห้องไม่มีกลิ่น เตียงนอนสบาย ชักโครกมีที่ฉีดก้น ฝักบัวน้ำแรงมากสะใจ สบู่หอมดี ข้อเสีย นึกไม่ออก มาจากรถไฟสถานีโอตารุ เดินเข้ามาทาง shopping street ไม่ไกล และไม่ลื่นหิมะ มีทางเข้าโรงแรมจากด้านตลาดด้วย ข้อดี ในห้องมีไดร์เป่าผม เครื่องฟอกอากาศ ผ้าเช็ดตัว สบู่เหลว ยาสระผม ครีมนวด กาแฟดริป ชา น้ำดื่ม กาต้มน้ำ หวี แปรงสีฟัน ชุดนอน รองเท้าแตะเอากลับได้ ข้อเสีย “ไม่มีหมวกคลุมผม”ให้ โลเคชั่นดี สามารถเดินเที่ยวได้รอบเลย เดินไปตลาด sankaku ได้ เดินไปคลองโอตารุได้เลยใกล้มาก และเดินเลยไปถึงหอนาฬิกาได้เลย
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Eric
icon-Leisure
Leisure
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The Authent Hotel is a lovely hotel. I had a room on the top corner overlooking the street and it was spacious and nice. Very comfortable bed. Breakfast is traditional Japanese style, with a couple of options to choose from. I had a beautiful sashimi bowl, with miso soup and another dish I’m not familiar with.
Takenori
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Great
David
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Very friendly staff and allow for late check in
Number of reviews per page
20
40

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Bedroom 4 Authent Hotel Otaru

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