City Plaza Osaka

Hotels
8.8
/10
Very Good
462 reviews

What Guests Say About Their Stay

SIR BERNARD-MARIE
10.0
/ 10
The room was very accommodating. Great deep soaking timing. Water pressure, flow, and hot water. Firm memory foam double bed. And mini fridge for personal use. Downside, only with the upkeep for in-room use for coffee cups, water glasses and replacing them from ones already used. But overall housekeeping was very good. The amenities which were utterly very fantastic was their gym facilities and the pool, plus the indoor/outdoor onsen free daily till 1am in the morning. The gym and pool came with a moderate extra fee, but well worth the generalizable surcharge which can be added to the room’s cost at checkout, later. The on-site breakfast buffet is very convenient if you’re appetite is high for a good solid Japanese styled meal. But of course there are other options eating elsewhere in the city at cafes or indoor/outdoor restaurants wherever they are located like in Paris. The lunch buffet is also very delicious though, however, not as popular as one might’ve imagined in the hotel’s dining days pre-pandemic. There are odd things about the hotel’s lobby that are still strange. Like the dried out water cutouts which surround the outside of the hotel’s exterior space but not indoors? And there is a Tully’s Cafe, very busy drawing business folks, students, and an assorted number of customers, but the hotel’s space limits their ability to expand on more seating outside of its own interior layout. The lobby itself has no seating whatsoever anywhere. Floor, lighting, so-so. Strange?
Hing Fung
10.0
/ 10
Regret that no free coffee provided and few staff know English. Love the hot springs provided.
Verified traveler
10.0
/ 10
Clean and tidy. Staff were great and the onset on the 14th floor is great too
In the Area
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2-31 Chuo-ku Hommachibashi, Osaka, Osaka Prefecture, Kansai, Japan, 540-0029

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
City Plaza Osaka is located in area / city Chuo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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2-31 Chuo-ku Hommachibashi, Osaka, Osaka Prefecture, Kansai, Japan, 540-0029
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Discover More About City Plaza Osaka

Location


City Plaza Osaka is located in area / city Chuo.

About City Plaza Osaka

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from City Plaza Osaka exclusively for you.

With all facilities offered, City Plaza Osaka is the right place to stay.

All facilities in City Plaza Osaka

Others City Plaza Osaka
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

General

  • Banquet
  • Ballroom
  • Smoking area
  • Parking (surcharge)

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Breakfast

Things to Do

  • Spa

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in City Plaza Osaka

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 2700 for adults and JPY 1500 for children
  • Self parking fee: JPY 1000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector and a smoke detector

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 15

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at City Plaza Osaka
198
Number of floors in City Plaza Osaka
14
Another facilities in City Plaza Osaka
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in City Plaza Osaka

What are available facilities at City Plaza Osaka?
There are top facilites at City Plaza Osaka such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at City Plaza Osaka?
The standard check-in time at City Plaza Osaka is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does City Plaza Osaka provide breakfast?
Yes, City Plaza Osaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in City Plaza Osaka

8.8
Very Good
From 462 reviews
Cleanliness

9.0

Room Comfort

8.6

Location

6.4

Service and Facilites

8.8

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Traveler Reviews City Plaza Osaka

Number of reviews per page
20
40
Top reviews
William
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It's located at a short walking distance from a subway station, and the area has plenty of eateries, and right near the lobby is a good size cafe. Staff are friendly and helpful, and room size is quite good by Japan city standard and well maintained and modern. Breakfast is available separately but rather expensive so not tried.
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Vincent
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel is not very near to the station and there was no large-scale shopping mall or department store nearby as well. I found some shredded tissue paper in room toilet. But the bed was clean and comfortable. We do enjoy the free Onsen and massage chair. We also had a dinner on the top floor restaurant. Overall I would say we have a good stay in this hotel.
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Casey
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

It was 37C (98F) outside and the air conditioning in the room, even though we had it set to as low as it would go (15C), it was 25C in the room no matter what we did. It was so uncomfortable to sleep in a warm room when it was so hot outside. The onsen is not very welcoming of foreigners (we didn’t have any tattoos or anything), but the fellow guests at the onsen were rude and giving us bad looks like we didnt belong when we were just trying to enjoy ourselves and relax.
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Matthew
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Really nice hotel, friendly staff, and awesome onsen on the roof. Was a great experience and would stay again.
Pia Bonavy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The property is very nice for the price. The room is spacious for Japan. There is a large bath area with multiple different tubs with different temperature to relax in and soak your tired muscles after a full day of walking. There’s 7 eleven nearby with lots of grab and go food for a reasonable price. Walking distance to train station. Very convenient location.
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amie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great location, great onsen
Barbara
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Convenient for groups and the bathroom is comfortable.
Chi Hang Paul
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Good location near Central area of Osaka
Mathew
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Staff was friendly and helpful enough. Because I am a foreigner with tattoos I was told I could not use the pool, hot tub, gym..etc so that was disappointing. The bed in the room was hard as rock and lumpy, basically a prison cot. It was uncomfortable and hurt my back. Each bed had one thin pillow which was also lumpy and uncomfortable. The room had air conditioning but it didn’t work well and struggled to keep the room under 22-23 degrees C. At night it was hot and stuffy in the room and I had to use a fan to cool off. Overall it was a nice enough hotel but I’m not sure if I’d stay again in the future.
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SIR BERNARD-MARIE
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

The room was very accommodating. Great deep soaking timing. Water pressure, flow, and hot water. Firm memory foam double bed. And mini fridge for personal use. Downside, only with the upkeep for in-room use for coffee cups, water glasses and replacing them from ones already used. But overall housekeeping was very good. The amenities which were utterly very fantastic was their gym facilities and the pool, plus the indoor/outdoor onsen free daily till 1am in the morning. The gym and pool came with a moderate extra fee, but well worth the generalizable surcharge which can be added to the room’s cost at checkout, later. The on-site breakfast buffet is very convenient if you’re appetite is high for a good solid Japanese styled meal. But of course there are other options eating elsewhere in the city at cafes or indoor/outdoor restaurants wherever they are located like in Paris. The lunch buffet is also very delicious though, however, not as popular as one might’ve imagined in the hotel’s dining days pre-pandemic. There are odd things about the hotel’s lobby that are still strange. Like the dried out water cutouts which surround the outside of the hotel’s exterior space but not indoors? And there is a Tully’s Cafe, very busy drawing business folks, students, and an assorted number of customers, but the hotel’s space limits their ability to expand on more seating outside of its own interior layout. The lobby itself has no seating whatsoever anywhere. Floor, lighting, so-so. Strange?
Read More
Hing Fung
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Regret that no free coffee provided and few staff know English. Love the hot springs provided.
Kyle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

The pool and gym each charge 2750 yen per visit. Which means this listing is inaccurate. This hotel doesn’t have pool and gym amenities. The room was just too small for this price. No other issues.
amir
icon-Leisure
Leisure
8.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Very good
kwok-wai
4.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

Our biggest complaint was that the hotel hosting international travelers were not very fluent in any other language besides Japanese. One of the front desk personnel had to communicate with us using a language translation app to translate Japanese to English. We arrived a bit early but they told us we had to wait til 3pm even though we inquired if possible to check in a little earlier. A little surprised the room did not include any complimentary coffee or tea either.
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Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 295 week(s) ago

Expedia Group verified review

It is convenient, with onsen in City is excellent.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

I am quite happy staying at City Plaza Osaka. The staff is friendly and helpful. The surrounding is quiet where I get to enjoy a peaceful environment. However, I do find it's quite inconvenient staying there as the subway is quite a distance from the hotel. And also, the breakfast spread is very limited and I get to eat the same menu daily
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Bryan.
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

They were helpful explaining laundry service to me.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

The rooftop spa and onsen is delightful. The rooms are a bit cramped and dated, but the amenities an the staff's friendliness largely outweighs this.
Jonathan
8.0
/10
Reviewed 308 week(s) ago

Hotels.com verified review

City Plaza Osaka is a stunning and impressive hotel. The staff bent over backwards to help us whenever we needed it and our room was beautiful. Quite a good price for such a great hotel too. Would stay there again if I went back to Osaka.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 320 week(s) ago

Expedia Group verified review

Clean and tidy. Staff were great and the onset on the 14th floor is great too
Number of reviews per page
20
40

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