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HOTEL UNIVERSAL PORT
9.2
/10
Exceptional
984 reviews
What Guests Say About Their Stay
S***a
9.4
/ 10
One of the best hotels I’ve ever stayed at! Hotel Universal Port truly exceeded my expectations.
The facilities were excellent, and the room was incredibly spacious, clean, and smelled great. I also appreciated the thoughtful layout—the toilet was separated from the shower area, which added extra convenience. Amenities provided were more than sufficient.
The hotel is clearly designed with USJ visitors in mind, as the checkout time is very considerate—you can check out at 11 AM, which makes a big difference after a long day at the park.
My room had a harbor view, which was lovely, but next time I visit USJ, I’d love to stay in a room facing the USJ Park, especially because the evening sky looks stunning from that side.
Highly recommended for anyone visiting Universal Studios Japan. I would definitely stay here again!
Leo S.
10.0
/ 10
The cheapest Universal Hotel. The location is just across the street from Universal Studios. There is also an official merchandise store inside the hotel. There are many restaurants inside the hotel. The rooms are very big. You can directly view Universal Studios. Check in/out is fast. All the staff are friendly. The coolest thing is the breakfast, there are many variations. If you want to find other food, just walk to Universal City, there are many restaurants. Close to Lawson, walk 50 meters.
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cendra b.
9.7
/ 10
Highly recommended hotel if you want to go to USJ. The quadruple hotel room was so comfortable, clean, and well-equipped. Services were excellent too; not to mention that the breakfast experiences were wonderful with a large variety of Japanese and non-Japanese breakfast options to choose from. My family had a really great time there. I will definitely come back again.
Rehuel A. A. P. M.
10.0
/ 10
I had an amazing stay! The team, the ambiance, the room, service, foods, hygiene, view, amenities, everything was immaculate. Oh and I love the fact that the restaurant is practicing sustainability. The public restrooms are clean. Absolutely loved it ❤️ 100% going to bring my family back. My sister & kids love it!
Caroline M. S.
9.7
/ 10
Big rooms nice bathroom. Walking distance to Universal Studios Japan. Will definitely be back.
In the Area
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1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka Prefecture, Kansai, Japan, 554-0031
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in HOTEL UNIVERSAL PORT
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What's around HOTEL UNIVERSAL PORT
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka Prefecture, Kansai, Japan, 554-0031
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Discover More About HOTEL UNIVERSAL PORT
Location
Staying at HOTEL UNIVERSAL PORT is a good choice when you are visiting Konohana.
About HOTEL UNIVERSAL PORT
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from HOTEL UNIVERSAL PORT exclusively for you.
HOTEL UNIVERSAL PORT is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at HOTEL UNIVERSAL PORT.
All facilities in HOTEL UNIVERSAL PORT
Others
Hotel Services
- Laundry service
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
General
- Parking
- Lockers
- Microwave (shared)
- Smoking area
- Parking (surcharge)
Public Facilities
- Others
- Restaurant
- Coffee shop
Food and Drinks
- Bar
- Breakfast
Things to Do
- Shops
Connectivity
- Free WiFi
Accommodation Policy & General Information in HOTEL UNIVERSAL PORT
Important Note
- Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1900 for children
- Covered self parking fee: JPY 3000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Requests for food allergies cannot be accommodated at this property.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby. The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at HOTEL UNIVERSAL PORT | 600 |
Number of floors in HOTEL UNIVERSAL PORT | 14 |
Another facilities in HOTEL UNIVERSAL PORT | Laundry service, Tours, Luggage storage, Porter, Multilingual staff |
Frequently asked question in HOTEL UNIVERSAL PORT
What are available facilities at HOTEL UNIVERSAL PORT?
There are top facilites at HOTEL UNIVERSAL PORT such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HOTEL UNIVERSAL PORT?
The standard check-in time at HOTEL UNIVERSAL PORT is starting from From 15:00 while the latest check-out time is at Before 11:00
Does HOTEL UNIVERSAL PORT provide breakfast?
Yes, HOTEL UNIVERSAL PORT provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does HOTEL UNIVERSAL PORT have?
HOTEL UNIVERSAL PORT is a 4.0-star hotel.
How many floors does HOTEL UNIVERSAL PORT have?
HOTEL UNIVERSAL PORT has 14 floors.
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More Reviews from Other Guests in HOTEL UNIVERSAL PORT
Overall Ratings & Reviews HOTEL UNIVERSAL PORT
Traveloka (75)
Other sources (909)
9.2
Exceptional
From 909 reviews
Cleanliness
9.4
Room Comfort
9.6
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews HOTEL UNIVERSAL PORT
Number of reviews per page
20
40
Top reviews
Jeanette
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Easy walking to Universal Studios City Walk and railway station. Laundry facilities were a bonus. Grandkids enjoyed the Minions theming
Cheri
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Perfect location for USJ visit!
Namkhaisuren
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very good
Tatyana
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!
Cara
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice but the decor seemed a bit outdated and a lot of areas were roped off. Food from room service was very good.
Aunna
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Uncomfortable bed and pillows. Old building with older equipment. Was one of the most expensive stays while we were in Japan. But was probably our least favorite.
Nusaiba
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
!
Suzanne
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent location for USJ
Anita
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was by far our worst stay in our 8 days of travels in Japan. The room we stayed in should be non smoking but our bed sheets had a faint smell of smoke. We had the room cleaned and came back to an even stronger smoke odor than before. The staff did get us a new room, though we still wondered how the smoke smell could get worse with housekeeping.
Overall the rooms and carpets are dated and dirty with a faint moldy odor - even in the room we changed to.
Hotel location and breakfast were good.
Read More
Karina
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel was fine if you want to do the Universal Park but I think there are better options nearby. Staff was friendly but limited English. Food was overpriced and poor quality at buffet
DORCAS
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great family friendly hotel - walking distance to Universal City Walk with dining and shopping options, as well 10min ride to Osaka Expo. Far from city like Dotonburi/Namba etc but beautiful and lovely location. Universal port around the corner - book ferry ride ahead, Lawsons nearby at Port Vita hotel - very handy.
Lauren Jane
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very convenient for USJ and train station. Room looked a bit tired in places. Staff very helpful. Balcony not accessible and no windows to open which was a shame. Water, ice and fridge great.
Sean
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This place is incredible.
Shu Chin
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent location for going to USJ and Universal city walk (lots of restaurants, snacks and souvenirs stores) about 3-5 min walk. You can see and hear the Hollywood ride from your hotel room window. We were at Disney the week before, this is definitely a much better area for a quick bite after late night at the parks.
Jason
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The best experience for stay for any type of theme park hotel! Would have been the best if it had early entry!!!
Woo Yeon
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved everything about it. Stayed with three kids and a senior and everyone absolutely raved about the stay wish we could come back soon ❤️
Khanh
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Above my expectations! Recommend for all my friends.
Lena
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff was very friendly, and the property was very clean.
The food options at the restaurants mainly catered to the Japanese palate. Only crossaints and the fruits were inticing to my palate.
Thank God for Shake Shack.
Chifumi
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Convenient location.
Stainton
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice hotel that was very clean and convenient.
We were hoping for a themed room however, it was still very nice.
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews HOTEL UNIVERSAL PORT
Traveloka (75)
Other sources (909)
9.2
Exceptional
From 909 reviews
Cleanliness
9.4
Room Comfort
9.6
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews HOTEL UNIVERSAL PORT
Number of reviews per page
20
40
Top reviews
Jeanette
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Easy walking to Universal Studios City Walk and railway station. Laundry facilities were a bonus. Grandkids enjoyed the Minions theming
Cheri
Leisure Family
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Perfect location for USJ visit!
Namkhaisuren
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very good
Tatyana
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!
Cara
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice but the decor seemed a bit outdated and a lot of areas were roped off. Food from room service was very good.
Aunna
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Uncomfortable bed and pillows. Old building with older equipment. Was one of the most expensive stays while we were in Japan. But was probably our least favorite.
Nusaiba
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
!
Suzanne
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent location for USJ
Anita
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This was by far our worst stay in our 8 days of travels in Japan. The room we stayed in should be non smoking but our bed sheets had a faint smell of smoke. We had the room cleaned and came back to an even stronger smoke odor than before. The staff did get us a new room, though we still wondered how the smoke smell could get worse with housekeeping.
Overall the rooms and carpets are dated and dirty with a faint moldy odor - even in the room we changed to.
Hotel location and breakfast were good.
Read More
Karina
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The hotel was fine if you want to do the Universal Park but I think there are better options nearby. Staff was friendly but limited English. Food was overpriced and poor quality at buffet
DORCAS
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great family friendly hotel - walking distance to Universal City Walk with dining and shopping options, as well 10min ride to Osaka Expo. Far from city like Dotonburi/Namba etc but beautiful and lovely location. Universal port around the corner - book ferry ride ahead, Lawsons nearby at Port Vita hotel - very handy.
Lauren Jane
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very convenient for USJ and train station. Room looked a bit tired in places. Staff very helpful. Balcony not accessible and no windows to open which was a shame. Water, ice and fridge great.
Sean
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
This place is incredible.
Shu Chin
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent location for going to USJ and Universal city walk (lots of restaurants, snacks and souvenirs stores) about 3-5 min walk. You can see and hear the Hollywood ride from your hotel room window. We were at Disney the week before, this is definitely a much better area for a quick bite after late night at the parks.
Jason
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The best experience for stay for any type of theme park hotel! Would have been the best if it had early entry!!!
Woo Yeon
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved everything about it. Stayed with three kids and a senior and everyone absolutely raved about the stay wish we could come back soon ❤️
Khanh
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Above my expectations! Recommend for all my friends.
Lena
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff was very friendly, and the property was very clean.
The food options at the restaurants mainly catered to the Japanese palate. Only crossaints and the fruits were inticing to my palate.
Thank God for Shake Shack.
Chifumi
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Convenient location.
Stainton
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Nice hotel that was very clean and convenient.
We were hoping for a themed room however, it was still very nice.
Number of reviews per page
20
40