9.2
/10
Exceptional
984 reviews

What Guests Say About Their Stay

S***a
9.4
/ 10
One of the best hotels I’ve ever stayed at! Hotel Universal Port truly exceeded my expectations. The facilities were excellent, and the room was incredibly spacious, clean, and smelled great. I also appreciated the thoughtful layout—the toilet was separated from the shower area, which added extra convenience. Amenities provided were more than sufficient. The hotel is clearly designed with USJ visitors in mind, as the checkout time is very considerate—you can check out at 11 AM, which makes a big difference after a long day at the park. My room had a harbor view, which was lovely, but next time I visit USJ, I’d love to stay in a room facing the USJ Park, especially because the evening sky looks stunning from that side. Highly recommended for anyone visiting Universal Studios Japan. I would definitely stay here again!
Leo S.
10.0
/ 10
The cheapest Universal Hotel. The location is just across the street from Universal Studios. There is also an official merchandise store inside the hotel. There are many restaurants inside the hotel. The rooms are very big. You can directly view Universal Studios. Check in/out is fast. All the staff are friendly. The coolest thing is the breakfast, there are many variations. If you want to find other food, just walk to Universal City, there are many restaurants. Close to Lawson, walk 50 meters.
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cendra b.
9.7
/ 10
Highly recommended hotel if you want to go to USJ. The quadruple hotel room was so comfortable, clean, and well-equipped. Services were excellent too; not to mention that the breakfast experiences were wonderful with a large variety of Japanese and non-Japanese breakfast options to choose from. My family had a really great time there. I will definitely come back again.
Rehuel A. A. P. M.
10.0
/ 10
I had an amazing stay! The team, the ambiance, the room, service, foods, hygiene, view, amenities, everything was immaculate. Oh and I love the fact that the restaurant is practicing sustainability. The public restrooms are clean. Absolutely loved it ❤️ 100% going to bring my family back. My sister & kids love it!
Caroline M. S.
9.7
/ 10
Big rooms nice bathroom. Walking distance to Universal Studios Japan. Will definitely be back.
In the Area
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1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka Prefecture, Kansai, Japan, 554-0031

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at HOTEL UNIVERSAL PORT is a good choice when you are visiting Konohana. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around HOTEL UNIVERSAL PORT

1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka Prefecture, Kansai, Japan, 554-0031
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HOTEL UNIVERSAL PORT Rates per Night

HOTEL UNIVERSAL PORT room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best HOTEL UNIVERSAL PORT hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

HOTEL UNIVERSAL PORT Location & Address

HOTEL UNIVERSAL PORT is located at 1-1-111 Sakurajima, Konohana Ku, 大阪市, 大阪府, 関西, 日本, 554-0031, 6-2-61 Minato, Konohana-ku, Osaka 554-0024, Osaka Prefecture. It's situated in the Osaka, Osaka Prefecture area of Japan, known for its proximity to Universal Studios Japan. The hotel is approximately 8 km from the city center.

How to go to HOTEL UNIVERSAL PORT from Airport

Getting from Kansai International Airport (KIX) to HOTEL UNIVERSAL PORT is straightforward, with several convenient hotel transfer options available. Whether you're looking for the fastest or most affordable transfer from airport to hotel, here's a breakdown of your choices:

  • Airport Limousine Bus

    (Direct and Comfortable): The Airport Limousine Bus offers a direct route from KIX to Universal Studios Japan, which is a short walk from the hotel. This is a comfortable and hassle-free option, especially with luggage.
  • JR Haruka Express & Train

    (Fastest): Take the JR Haruka Express from KIX to Osaka Station, then transfer to the JR Osaka Loop Line to Nishikujo Station. From Nishikujo, take the JR Sakurajima Line (also known as the JR Yumesaki Line) to Universal City Station, which is right next to the hotel.
  • Nankai Railway & Train

    (More Affordable): Take the Nankai Railway from KIX to Namba Station. Transfer to the Hanshin Namba Line to Nishikujo Station, then take the JR Sakurajima Line to Universal City Station.
  • Taxi

    (Most Direct): A taxi is the most direct option, taking you straight to the hotel. However, it's also the most expensive.
  • Ride Hailing

    (Convenient): Ride Hailing services are available, offering a convenient door-to-door service. Check the Traveloka app for availability and pricing.

Tips:

For the most convenient route, consider the Airport Limousine Bus if you have a lot of luggage. If you're on a budget, the Nankai Railway and train combination is a good option. For speed, the JR Haruka Express is your best bet.

HOTEL UNIVERSAL PORT Reviews & Summary

Looking for all about hotel HOTEL UNIVERSAL PORT? This hotel consistently receives positive Hotel reviews, making it a popular choice for visitors to Universal Studios Japan. Guests frequently praise its convenient location and family-friendly atmosphere.

What guests love about the hotel is its proximity to Universal Studios Japan, making it easy to access the park. The hotel's standout or unique features include its themed rooms and excellent service. Here's a short, positive review to encourage bookings: "Fantastic location, amazing themed rooms, and friendly staff. Perfect for a family trip to Universal Studios!"

HOTEL UNIVERSAL PORT Room Types Available

Choosing the right hotel room type can make all the difference in your stay. HOTEL UNIVERSAL PORT offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Standard Room:

    Comfortable and well-equipped, these rooms offer a relaxing space with standard amenities. Available in smoking and non-smoking options.
  • Themed Room:

    Immerse yourself in the world of your favourite characters with specially designed themed rooms.
  • Superior Room:

    Offering more space and enhanced amenities, these rooms provide an upgraded experience.
  • Deluxe Room:

    Enjoy stunning views and luxurious comfort in these spacious rooms.
  • Family Room:

    Designed for families, these rooms offer ample space and multiple beds.
  • Suite:

    Indulge in the ultimate luxury with a separate living area and premium amenities.

All rooms include private bathrooms with bathtubs and bidets. HOTEL UNIVERSAL PORT is not a pet-friendly hotel.

Hotel Facilities in HOTEL UNIVERSAL PORT

HOTEL UNIVERSAL PORT offers a wide range of Hotel amenities and hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling with family or on a solo adventure, there's something for everyone.

  • Restaurants:

    Enjoy a variety of dining options with on-site restaurants serving both local and international cuisine.
  • Lounge:

    Relax and unwind in the hotel's lounge area.
  • Kids Club:

    Keep the little ones entertained with a dedicated kids club.
  • Universal Studios Japan Ticket Counter:

    Purchase your park tickets directly at the hotel for added convenience.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    Get assistance any time of day with the 24-hour front desk service.

Some facilities may have extra fees, such as the kids club, which may cost around SGD 20 per child for a half-day session. Operating hours vary, so check with the front desk for specific times.

Hotel Buffet or Restaurant/Cafe in HOTEL UNIVERSAL PORT

Indulge in a culinary journey at HOTEL UNIVERSAL PORT with its diverse hotel buffet and hotel restaurant options. Whether you're craving local flavours or international dishes, there's something to satisfy every palate.

  • Port Dining Rico:

    This hotel restaurant offers a buffet-style dining experience with a wide selection of dishes. Enjoy breakfast, lunch, and dinner with prices around SGD 45 per person.
  • Lobby Lounge:

    Relax with a coffee or light snack at the hotel cafe, open throughout the day.

Port Dining Rico is known for its special dishes, including fresh seafood and seasonal desserts. Opening hours are from 6:30 AM to 10:00 PM.

HOTEL UNIVERSAL PORT Airport pickups and How to Book

Looking for hotels with airport shuttle services? HOTEL UNIVERSAL PORT offers convenient hotel to airport transfer options to make your arrival and departure hassle-free.

The hotel offers airport pick-up services. To book, contact the hotel directly at least 72 hours in advance. Provide your flight details and arrival time to arrange for a smooth transfer. You can book this service through Traveloka when making your hotel reservation.

Nearby MRT Station & Bus Stops

Exploring Osaka is easy with convenient access to public transportation. HOTEL UNIVERSAL PORT is located near several MRT nearby and bus stops nearby, making it simple to get around the city.

  • Universal City Station (JR Sakurajima Line):

    This is the nearest MRT station, located right next to the hotel.
  • Universal Studios Japan Bus Stop:

    Several bus stops nearby serve various routes throughout Osaka.

To use public transport, you can purchase an ICOCA or Suica card, which are rechargeable cards accepted on most trains and buses. These can be bought at ticket machines in most stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? Osaka offers a wealth of nearby places to go and nearby sightseeing places that are sure to delight visitors of all ages. Here are some things to see nearby and stuff to see nearby:

  • Universal Studios Japan:

    Located right next to the hotel, this world-class theme park offers thrilling rides and attractions for the whole family. Entry price: Approximately SGD 100 per person.
  • Osaka Aquarium Kaiyukan:

    Discover marine life from around the world at this impressive aquarium. Distance from hotel: Approximately 6 km. Entry price: Approximately SGD 30 per person.
  • Osaka Castle:

    Explore the historic Osaka Castle and its surrounding park, offering beautiful views and cultural insights. Distance from hotel: Approximately 10 km. Entry to the castle grounds is free; entry to the castle tower is approximately SGD 7 per person.
  • Tempozan Ferris Wheel:

    Enjoy panoramic views of Osaka Bay from this giant Ferris wheel. Distance from hotel: Approximately 6 km. Entry price: Approximately SGD 10 per person.
  • Kids Plaza Osaka:

    An interactive museum designed for children to learn and play. Distance from hotel: Approximately 9 km. Entry price: Approximately SGD 15 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near HOTEL UNIVERSAL PORT (Osaka, Osaka Prefecture)

Exploring nearby dining options around HOTEL UNIVERSAL PORT is a treat, with a variety of local food and local restaurant choices to satisfy any craving. From cosy cafes to bustling street food stalls, here's a taste of what's nearby:

Cafes/Restaurants:

  • Starbucks Coffee (Universal Citywalk Osaka):

    Enjoy your favourite coffee and pastries at this well-known chain.
  • Bubba Gump Shrimp Co. (Universal Citywalk Osaka):

    A fun, themed restaurant serving delicious seafood dishes.
  • Hard Rock Cafe (Universal Citywalk Osaka):

    Rock out with classic American cuisine and music memorabilia.

Local Street Food:

  • Takoyaki (Octopus Balls):

    A must-try Osaka specialty, these savoury balls are filled with octopus, tempura scraps, and pickled ginger.
  • Okonomiyaki (Savoury Pancake):

    A customizable pancake made with flour, eggs, and shredded cabbage, with various toppings like meat, seafood, and vegetables.
  • Kushikatsu (Deep-Fried Skewers):

    Skewered meat, vegetables, or seafood, deep-fried and served with a special dipping sauce.
  • Ramen (Noodle Soup):

    A comforting bowl of noodles in a rich broth, topped with various ingredients like pork, eggs, and seaweed.
  • Yakitori (Grilled Chicken Skewers):

    Grilled chicken skewers seasoned with various sauces and spices.

Shopping places near HOTEL UNIVERSAL PORT (Osaka, Osaka Prefecture)

Looking for nearby shopping options around HOTEL UNIVERSAL PORT? While the immediate area is known for Universal Citywalk Osaka, there are plenty of dept stores near me and shops near me in the broader Osaka area to satisfy your retail cravings. Here are some nearby shopping destinations:

  • Universal Citywalk Osaka:

    Located right outside Universal Studios Japan, this shopping and entertainment complex offers a variety of shops, restaurants, and attractions.
  • Grand Front Osaka:

    A large shopping mall near Osaka Station, featuring a wide range of international and Japanese brands.
  • Namba Parks:

    A unique shopping complex with a rooftop garden, offering a relaxing shopping experience.

Other Places to Stay Near HOTEL UNIVERSAL PORT

If you're looking for alternative accommodations near HOTEL UNIVERSAL PORT, Osaka offers a variety of options to suit different budgets and preferences. Here are some affordable hotels nearby, ranging from luxury to budget-friendly:

3 luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Osaka:

    Offering luxurious accommodations and impeccable service.
  • St. Regis Hotel Osaka:

    Known for its elegant design and exceptional amenities.
  • Imperial Hotel Osaka:

    A historic hotel with a reputation for excellence.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

3 four-star hotels nearby:

  • Hotel Granvia Osaka:

    Conveniently located within Osaka Station, offering comfortable rooms and excellent facilities.
  • Swissôtel Nankai Osaka:

    Situated above Namba Station, providing easy access to shopping and dining.
  • Hyatt Regency Osaka:

    Offering spacious rooms and a range of amenities, including a pool and fitness center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

3 three-star hotels nearby:

  • Hotel Monterey Osaka:

    A charming hotel with a European-style design.
  • Best Western Hotel Fino Osaka Shinsaibashi:

    Offering comfortable and affordable accommodations in a central location.
  • Hotel Vista Grande Osaka:

    Providing modern rooms and a convenient location near Namba.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Finding the perfect hotel for your trip to Osaka is essential, and HOTEL UNIVERSAL PORT offers a fantastic option for those visiting Universal Studios Japan. With its convenient location, comfortable accommodations, and excellent amenities, it's a top choice for families and travellers alike. Check Hotel availability and make your Hotel reservations today!

Ready to book your stay? Don't miss out on the best deals and promotions. Visit Traveloka to book cheap hotels in Japan and find cheap hotels nearby. Your dream vacation awaits!

All facilities in HOTEL UNIVERSAL PORT

Others HOTEL UNIVERSAL PORT
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

General

  • Parking
  • Lockers
  • Microwave (shared)
  • Smoking area
  • Parking (surcharge)

Public Facilities

  • Others
  • Restaurant
  • Coffee shop

Food and Drinks

  • Bar
  • Breakfast

Things to Do

  • Shops

Connectivity

  • Free WiFi

Accommodation Policy & General Information in HOTEL UNIVERSAL PORT

Important Note
  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1900 for children
  • Covered self parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Requests for food allergies cannot be accommodated at this property.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby. The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HOTEL UNIVERSAL PORT
600
Number of floors in HOTEL UNIVERSAL PORT
14
Another facilities in HOTEL UNIVERSAL PORT
Laundry service, Tours, Luggage storage, Porter, Multilingual staff

Frequently asked question in HOTEL UNIVERSAL PORT

What are available facilities at HOTEL UNIVERSAL PORT?
There are top facilites at HOTEL UNIVERSAL PORT such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HOTEL UNIVERSAL PORT?
The standard check-in time at HOTEL UNIVERSAL PORT is starting from From 15:00 while the latest check-out time is at Before 11:00
Does HOTEL UNIVERSAL PORT provide breakfast?
Yes, HOTEL UNIVERSAL PORT provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HOTEL UNIVERSAL PORT
HOTEL UNIVERSAL PORT has a 4.0-star rating.
How many floors does HOTEL UNIVERSAL PORT have?
HOTEL UNIVERSAL PORT has 14.
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More Reviews from Other Guests in HOTEL UNIVERSAL PORT

Overall Ratings & Reviews HOTEL UNIVERSAL PORT

Traveloka (75)
Other sources (909)
9.2
Exceptional
From 909 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL UNIVERSAL PORT

Number of reviews per page
20
40
Top reviews
Cheri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect location for USJ visit!
Namkhaisuren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good
Tatyana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!
Cara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice but the decor seemed a bit outdated and a lot of areas were roped off. Food from room service was very good.
Aunna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Uncomfortable bed and pillows. Old building with older equipment. Was one of the most expensive stays while we were in Japan. But was probably our least favorite.
Nusaiba
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

!
Suzanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location for USJ
Anita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was by far our worst stay in our 8 days of travels in Japan. The room we stayed in should be non smoking but our bed sheets had a faint smell of smoke. We had the room cleaned and came back to an even stronger smoke odor than before. The staff did get us a new room, though we still wondered how the smoke smell could get worse with housekeeping. Overall the rooms and carpets are dated and dirty with a faint moldy odor - even in the room we changed to. Hotel location and breakfast were good.
Read More
Karina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was fine if you want to do the Universal Park but I think there are better options nearby. Staff was friendly but limited English. Food was overpriced and poor quality at buffet
DORCAS
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great family friendly hotel - walking distance to Universal City Walk with dining and shopping options, as well 10min ride to Osaka Expo. Far from city like Dotonburi/Namba etc but beautiful and lovely location. Universal port around the corner - book ferry ride ahead, Lawsons nearby at Port Vita hotel - very handy.
Lauren Jane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very convenient for USJ and train station. Room looked a bit tired in places. Staff very helpful. Balcony not accessible and no windows to open which was a shame. Water, ice and fridge great.
Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place is incredible.
Shu Chin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location for going to USJ and Universal city walk (lots of restaurants, snacks and souvenirs stores) about 3-5 min walk. You can see and hear the Hollywood ride from your hotel room window. We were at Disney the week before, this is definitely a much better area for a quick bite after late night at the parks.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The best experience for stay for any type of theme park hotel! Would have been the best if it had early entry!!!
Woo Yeon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved everything about it. Stayed with three kids and a senior and everyone absolutely raved about the stay wish we could come back soon ❤️
Khanh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Above my expectations! Recommend for all my friends.
Lena
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very friendly, and the property was very clean. The food options at the restaurants mainly catered to the Japanese palate. Only crossaints and the fruits were inticing to my palate. Thank God for Shake Shack.
Chifumi
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient location.
Stainton
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel that was very clean and convenient. We were hoping for a themed room however, it was still very nice.
Erin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We stayed here 5 years ago and it was perfect. This time, the carpet in the room was old, so it always have this mildew smell whenever we get into the room. Staff was very friendly and helpful. However, we have encountered countless rude customer, especially in the elevator and dinning room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 HOTEL UNIVERSAL PORT

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews HOTEL UNIVERSAL PORT

Traveloka (75)
Other sources (909)
9.2
Exceptional
From 909 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews HOTEL UNIVERSAL PORT

Number of reviews per page
20
40
Top reviews
Cheri
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect location for USJ visit!
Namkhaisuren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good
Tatyana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!
Cara
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice but the decor seemed a bit outdated and a lot of areas were roped off. Food from room service was very good.
Aunna
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Uncomfortable bed and pillows. Old building with older equipment. Was one of the most expensive stays while we were in Japan. But was probably our least favorite.
Nusaiba
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

!
Suzanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location for USJ
Anita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was by far our worst stay in our 8 days of travels in Japan. The room we stayed in should be non smoking but our bed sheets had a faint smell of smoke. We had the room cleaned and came back to an even stronger smoke odor than before. The staff did get us a new room, though we still wondered how the smoke smell could get worse with housekeeping. Overall the rooms and carpets are dated and dirty with a faint moldy odor - even in the room we changed to. Hotel location and breakfast were good.
Read More
Karina
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel was fine if you want to do the Universal Park but I think there are better options nearby. Staff was friendly but limited English. Food was overpriced and poor quality at buffet
DORCAS
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great family friendly hotel - walking distance to Universal City Walk with dining and shopping options, as well 10min ride to Osaka Expo. Far from city like Dotonburi/Namba etc but beautiful and lovely location. Universal port around the corner - book ferry ride ahead, Lawsons nearby at Port Vita hotel - very handy.
Lauren Jane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very convenient for USJ and train station. Room looked a bit tired in places. Staff very helpful. Balcony not accessible and no windows to open which was a shame. Water, ice and fridge great.
Sean
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This place is incredible.
Shu Chin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location for going to USJ and Universal city walk (lots of restaurants, snacks and souvenirs stores) about 3-5 min walk. You can see and hear the Hollywood ride from your hotel room window. We were at Disney the week before, this is definitely a much better area for a quick bite after late night at the parks.
Jason
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The best experience for stay for any type of theme park hotel! Would have been the best if it had early entry!!!
Woo Yeon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Loved everything about it. Stayed with three kids and a senior and everyone absolutely raved about the stay wish we could come back soon ❤️
Khanh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Above my expectations! Recommend for all my friends.
Lena
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very friendly, and the property was very clean. The food options at the restaurants mainly catered to the Japanese palate. Only crossaints and the fruits were inticing to my palate. Thank God for Shake Shack.
Chifumi
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Convenient location.
Stainton
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice hotel that was very clean and convenient. We were hoping for a themed room however, it was still very nice.
Erin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We stayed here 5 years ago and it was perfect. This time, the carpet in the room was old, so it always have this mildew smell whenever we get into the room. Staff was very friendly and helpful. However, we have encountered countless rude customer, especially in the elevator and dinning room.
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