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Lotte City Hotel Kinshicho
Hotels
8.8
/10
Very Good
807 reviews
What Guests Say About Their Stay
Clement
10.0
/ 10
Love our room and this hotel! The size and layout are great! 2 giant clean windows with views of Skytree and the park are perfect. Love how there are doors to the bathroom and then doors for toilet and shower rooms. That helps when one family member wakes up early while others are still sleeping. Love the toilet light and bathroom floor sensor light too for that same reason. Most quiet AC/heating system ever! Access to premium lounge and free ice-cream are great for premium floor guests! Love the high end hair dryer, tea pot provided. Love the separate seating area and the high chairs looking out to Skytree. Would be perfect if you install night light in the “living room” area or a blackout curtain behind the bed so I can pull it out and turn on the light in the living room area while others are sleeping and the light won’t bother them. Love having the laundry facilities for our long stay. Location is great too. Love complimentary water bottles. Love the big Lotte biscuit looking cushion too that we will buy. 10/10 rating!
Craig
10.0
/ 10
Outstanding staff and beautiful hotel. Kim welcomed us and checked us in with the utmost professionalism. There was another gentleman that would be stocking the premium lounge and managing the outdoor patio area. He was so friendly and welcoming. He really made us feel welcome. The cleaning staff would say hi to us everytime they saw us. The room is very clean and comfortable. I would highly recommend this hotel to anyone. Conveniently close to the train station and restaurants.
Yenling
10.0
/ 10
Our room is on the 28th floors. Got a nice view.
And got few free drinks tickets at the hotel lounge. Definitely will be back to stay this hotel next time visiting Tokyo.
In the Area
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4-6-1 Kinshi, Sumida-ku, Tokyo, Sumida, Kanto, Japan, 130-0013
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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What's around Lotte City Hotel Kinshicho
4-6-1 Kinshi, Sumida-ku, Tokyo, Sumida, Kanto, Japan, 130-0013
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Discover More About Lotte City Hotel Kinshicho
Location
Lotte City Hotel Kinshicho is a hotel in a good neighborhood, which is located at Sumida.
About Lotte City Hotel Kinshicho
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Lotte City Hotel Kinshicho exclusively for you.
Lotte City Hotel Kinshicho is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Lotte City Hotel Kinshicho is the right place to stay.
All facilities in Lotte City Hotel Kinshicho
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
Food and Drinks
- Breakfast
- Bar
Connectivity
- LAN Internet
- Free WiFi
Hotel Services
- Laundry service
- 24-hour Receptionist
General
- Parking (surcharge)
Nearby Facilities
- Grocery
Accommodation Policy & General Information in Lotte City Hotel Kinshicho
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 2500 per person
- Self parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property does not enter guestrooms for housekeeping during stay. Nightwear, mineral water, towel exchange, and trash collection are provided every 2 days.
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
15:00 - 01:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 01:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Lotte City Hotel Kinshicho | 189 |
Number of floors in Lotte City Hotel Kinshicho | 19 |
Another facilities in Lotte City Hotel Kinshicho | Others, Smoke-free area, Breakfast, Bar, LAN Internet |
Frequently asked question in Lotte City Hotel Kinshicho
What are available facilities at Lotte City Hotel Kinshicho?
There are top facilites at Lotte City Hotel Kinshicho such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lotte City Hotel Kinshicho?
The standard check-in time at Lotte City Hotel Kinshicho is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00
Does Lotte City Hotel Kinshicho provide breakfast?
Yes, Lotte City Hotel Kinshicho provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Lotte City Hotel Kinshicho have?
Lotte City Hotel Kinshicho is a 3.5-star hotel.
How many floors does Lotte City Hotel Kinshicho have?
Lotte City Hotel Kinshicho has 19 floors.
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More Reviews from Other Guests in Lotte City Hotel Kinshicho
Overall Ratings & Reviews Lotte City Hotel Kinshicho
Traveloka (7)
Other sources (800)
8.8
Very Good
From 800 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
9.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Lotte City Hotel Kinshicho
Number of reviews per page
20
40
Top reviews
Clement
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Stayed here last time in the two beds’ room with SkyTree view (like the main one shown on promotional pictures). This time tried the standard room for a single person and what a night and day difference. This one way smaller and truly has no upgraded amenities like the Dyson hair dryer. For this price I guess this is what I should expect. Still nice and room still a bit bigger than other hotels at this similar price range.
Love the location. Love the free water bottle every day.
Herbal tea bag tastes awful! Should provide the ones from the lounge, at least one black tea and one decaffeinated like the herbal tea. Not enough racks for hanging clothes. Could install one more and longer one on the wood panel above the Corby 4400 trouser presser. Could also replace the Corby machine with a small dresser for guests to put more stuff. Housekeeper usually leaves lights on and that is a waste of electricity.
Oh love how the shower is designed. Once you set the temperature, it’s just pushing down for the shower head with hose or pull up the lever for the one overhead. No more need to adjust temps every single time! Love it!
Read More
Cristina
Business and Leisure
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The room was very cramp and had zero bathtoom privacy, the photos are deciving, high floor request was not honor and told veru rudely I cannot have it, forced to pay for upgrade, I paid and I was not given the room that I was shown but another one that had a lot of dust and a terrible poop smell in the shower, I had to go but cleaning supplies myself and clean it ad they do not offer housekeeping service just drop you towels in a bag, the smell got better but the dust was bad I only went there two sleep for two days and I was coughing the entire time, the second day I left and went to another hotel, they seema to be struggling, they will only give you 1 key and give you hard time if you request more. I choose that hotwl because in the past my stays in America and S.Korea have been great but after this experience I will never book Lotte again. I am still waiting for the refund for the last night and also for the upgrade as I did not use it, I dont even think is the staff fault but seems like they do not have enough people or supplies, that hotel is terrible outdated and old, it shows on the linen and furniture. Management needs to look on renovating soon.
Read More
William
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great staff, really enjoyed my stay. It’s in a great area
Stephanie
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Close to train station, very convenient, breakfast is good, lounge is good
Verified traveler
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
My husband and I loved our stay at this hotel. The view was amazing and the size was great as well.
The room we booked was: [Non-Smoking] Premium Floor Deluxe Corner Twin. The toilet was separate from the shower and had it's own door which we usually prefer. Note that although cleaning is every 2 days, they provide fresh towels and robes daily. They are left in a bag outside your door on the days they don't enter to clean.
The location cannot be beat, it was so close to Kinshicho station which is just across the street and the metro station is in the basement of the hotel building which provided easy access to Skytree mall and other areas. The building has places to eat and there is a 7-Eleven downstairs. There is also a Book-Off which my husband thoroughly enjoyed.
One negative is that the Wi-Fi only worked in your room and not the lobby or common areas. Not sure if we missed something there but it was very annoying. I saw that they had another network for the hotel itself, but the password we received did not work for it, only for the network which was for our room number.
We will definitely be back! We used to be fans of the Tobu hotel that is just up the street but this hotel was better by far.
Read More
Clement
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Love our room and this hotel! The size and layout are great! 2 giant clean windows with views of Skytree and the park are perfect. Love how there are doors to the bathroom and then doors for toilet and shower rooms. That helps when one family member wakes up early while others are still sleeping. Love the toilet light and bathroom floor sensor light too for that same reason. Most quiet AC/heating system ever! Access to premium lounge and free ice-cream are great for premium floor guests! Love the high end hair dryer, tea pot provided. Love the separate seating area and the high chairs looking out to Skytree. Would be perfect if you install night light in the “living room” area or a blackout curtain behind the bed so I can pull it out and turn on the light in the living room area while others are sleeping and the light won’t bother them. Love having the laundry facilities for our long stay. Location is great too. Love complimentary water bottles. Love the big Lotte biscuit looking cushion too that we will buy. 10/10 rating!
Read More
Hon
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Nice hotel, good convenient spot, plenty dining shopping options
Craig
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Outstanding staff and beautiful hotel. Kim welcomed us and checked us in with the utmost professionalism. There was another gentleman that would be stocking the premium lounge and managing the outdoor patio area. He was so friendly and welcoming. He really made us feel welcome. The cleaning staff would say hi to us everytime they saw us. The room is very clean and comfortable. I would highly recommend this hotel to anyone. Conveniently close to the train station and restaurants.
Read More
Yenling
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Our room is on the 28th floors. Got a nice view.
And got few free drinks tickets at the hotel lounge. Definitely will be back to stay this hotel next time visiting Tokyo.
Yenling
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
I have been stayed once in October. I’m happy to wear a new room wear this time. That compared last time I had very old pajamas.
Michele
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Great view of the Sky Tree!
Fiona
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
This was our first stay in this hotel and it was a very pleasant stay. Great location (literally a lift ride down to the Metro or a 3 minute walk across the street to the JR station) and lots of shopping and restaurants nearby, as well as a nice little park with a playground for kids.
Kinshicho is a good base on the eastern side of Tokyo and you can get one train straight to Narita Airport at the end of your stay.
The room was spacious for Japan and the amenities were nice, with a coin laundry on the 7th floor, which is always handy. Cleaning happens every second day (but fresh towels are delivered to your door daily)
We had a standard twin with Sky Tree view which was really spectacular, and was very nice to watch the tower light up every night after the sun went down.
Very nice hotel, will definitely go back.
Read More
Khairul
Leisure Family
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Convenient location. Nearby to mall and subway is right below the hotel. Plenty of food around. The hotel is abit dated but the view is amazing. Look at the size of the room carefully before booking. Most rooms would be too small for a mid size luggage for 2 pax.
Calvin
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
This hotel was conveniently located within a 5min walk from both the JR station and the local metro station! We love this Kinshicho area. Tons of great dining options and a couple of shopping malls nearby as well as a Donki!
Rooms are a little small!
Tsun Yin
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Very convenient location (Quiet), JR and subway just mins of walk away. Most of the places I went are within 30 mins by train/subway. Room size is good for Tokyo unless money is not an issue. Staff are very polite and helpful. Room are quite clean. Surprisingly I can't hear any train pass even when the tracks are very close by.
Room cleanness: 8
Staff: 9
Location: 9
Choice of food/cafe: 8
Value for money: 8
Read More
Eric Yau-kan
Leisure Family
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Direct access to subway and there are many shops and restaurants around
Brian Cheong-Bong
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Parking is an issue. As the onsite parking is only good for 7am to 11pm
Anytime before or after, hotel staff has to be contacted to help bring your car back out for use.
Other than that. Great location and facility.
Sandra
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Amazing stay. Comfortable room, wide choice for a breakfast, very close to the metro station and nice nearby, grat view from the corridor panoramic window on the Tokyo Skytree, very helpful stuff. Excellent price/quality ratio. Thank you, Lotte!
Allison
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
We had the loveliest stay! The room was comfortable, clean, and very conveniently located. Airport limousine from HND drops off right across the street, and the train station is right there too. We had a fantastic view of the city from the room. Would definitely stay again!
Loan
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Perfectly situated and convenient. Such a great hotel with fantastic breakfast
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Lotte City Hotel Kinshicho
Traveloka (7)
Other sources (800)
8.8
Very Good
From 800 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
9.2
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Lotte City Hotel Kinshicho
Number of reviews per page
20
40
Top reviews
Clement
Leisure
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Stayed here last time in the two beds’ room with SkyTree view (like the main one shown on promotional pictures). This time tried the standard room for a single person and what a night and day difference. This one way smaller and truly has no upgraded amenities like the Dyson hair dryer. For this price I guess this is what I should expect. Still nice and room still a bit bigger than other hotels at this similar price range.
Love the location. Love the free water bottle every day.
Herbal tea bag tastes awful! Should provide the ones from the lounge, at least one black tea and one decaffeinated like the herbal tea. Not enough racks for hanging clothes. Could install one more and longer one on the wood panel above the Corby 4400 trouser presser. Could also replace the Corby machine with a small dresser for guests to put more stuff. Housekeeper usually leaves lights on and that is a waste of electricity.
Oh love how the shower is designed. Once you set the temperature, it’s just pushing down for the shower head with hose or pull up the lever for the one overhead. No more need to adjust temps every single time! Love it!
Read More
Cristina
Business and Leisure
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The room was very cramp and had zero bathtoom privacy, the photos are deciving, high floor request was not honor and told veru rudely I cannot have it, forced to pay for upgrade, I paid and I was not given the room that I was shown but another one that had a lot of dust and a terrible poop smell in the shower, I had to go but cleaning supplies myself and clean it ad they do not offer housekeeping service just drop you towels in a bag, the smell got better but the dust was bad I only went there two sleep for two days and I was coughing the entire time, the second day I left and went to another hotel, they seema to be struggling, they will only give you 1 key and give you hard time if you request more. I choose that hotwl because in the past my stays in America and S.Korea have been great but after this experience I will never book Lotte again. I am still waiting for the refund for the last night and also for the upgrade as I did not use it, I dont even think is the staff fault but seems like they do not have enough people or supplies, that hotel is terrible outdated and old, it shows on the linen and furniture. Management needs to look on renovating soon.
Read More
William
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Great staff, really enjoyed my stay. It’s in a great area
Stephanie
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Close to train station, very convenient, breakfast is good, lounge is good
Verified traveler
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
My husband and I loved our stay at this hotel. The view was amazing and the size was great as well.
The room we booked was: [Non-Smoking] Premium Floor Deluxe Corner Twin. The toilet was separate from the shower and had it's own door which we usually prefer. Note that although cleaning is every 2 days, they provide fresh towels and robes daily. They are left in a bag outside your door on the days they don't enter to clean.
The location cannot be beat, it was so close to Kinshicho station which is just across the street and the metro station is in the basement of the hotel building which provided easy access to Skytree mall and other areas. The building has places to eat and there is a 7-Eleven downstairs. There is also a Book-Off which my husband thoroughly enjoyed.
One negative is that the Wi-Fi only worked in your room and not the lobby or common areas. Not sure if we missed something there but it was very annoying. I saw that they had another network for the hotel itself, but the password we received did not work for it, only for the network which was for our room number.
We will definitely be back! We used to be fans of the Tobu hotel that is just up the street but this hotel was better by far.
Read More
Clement
Leisure Family
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Love our room and this hotel! The size and layout are great! 2 giant clean windows with views of Skytree and the park are perfect. Love how there are doors to the bathroom and then doors for toilet and shower rooms. That helps when one family member wakes up early while others are still sleeping. Love the toilet light and bathroom floor sensor light too for that same reason. Most quiet AC/heating system ever! Access to premium lounge and free ice-cream are great for premium floor guests! Love the high end hair dryer, tea pot provided. Love the separate seating area and the high chairs looking out to Skytree. Would be perfect if you install night light in the “living room” area or a blackout curtain behind the bed so I can pull it out and turn on the light in the living room area while others are sleeping and the light won’t bother them. Love having the laundry facilities for our long stay. Location is great too. Love complimentary water bottles. Love the big Lotte biscuit looking cushion too that we will buy. 10/10 rating!
Read More
Hon
Leisure Family
10.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Nice hotel, good convenient spot, plenty dining shopping options
Craig
Leisure with Partner
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Outstanding staff and beautiful hotel. Kim welcomed us and checked us in with the utmost professionalism. There was another gentleman that would be stocking the premium lounge and managing the outdoor patio area. He was so friendly and welcoming. He really made us feel welcome. The cleaning staff would say hi to us everytime they saw us. The room is very clean and comfortable. I would highly recommend this hotel to anyone. Conveniently close to the train station and restaurants.
Read More
Yenling
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Our room is on the 28th floors. Got a nice view.
And got few free drinks tickets at the hotel lounge. Definitely will be back to stay this hotel next time visiting Tokyo.
Yenling
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
I have been stayed once in October. I’m happy to wear a new room wear this time. That compared last time I had very old pajamas.
Michele
Leisure with Partner
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Great view of the Sky Tree!
Fiona
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
This was our first stay in this hotel and it was a very pleasant stay. Great location (literally a lift ride down to the Metro or a 3 minute walk across the street to the JR station) and lots of shopping and restaurants nearby, as well as a nice little park with a playground for kids.
Kinshicho is a good base on the eastern side of Tokyo and you can get one train straight to Narita Airport at the end of your stay.
The room was spacious for Japan and the amenities were nice, with a coin laundry on the 7th floor, which is always handy. Cleaning happens every second day (but fresh towels are delivered to your door daily)
We had a standard twin with Sky Tree view which was really spectacular, and was very nice to watch the tower light up every night after the sun went down.
Very nice hotel, will definitely go back.
Read More
Khairul
Leisure Family
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Convenient location. Nearby to mall and subway is right below the hotel. Plenty of food around. The hotel is abit dated but the view is amazing. Look at the size of the room carefully before booking. Most rooms would be too small for a mid size luggage for 2 pax.
Calvin
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
This hotel was conveniently located within a 5min walk from both the JR station and the local metro station! We love this Kinshicho area. Tons of great dining options and a couple of shopping malls nearby as well as a Donki!
Rooms are a little small!
Tsun Yin
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Very convenient location (Quiet), JR and subway just mins of walk away. Most of the places I went are within 30 mins by train/subway. Room size is good for Tokyo unless money is not an issue. Staff are very polite and helpful. Room are quite clean. Surprisingly I can't hear any train pass even when the tracks are very close by.
Room cleanness: 8
Staff: 9
Location: 9
Choice of food/cafe: 8
Value for money: 8
Read More
Eric Yau-kan
Leisure Family
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Direct access to subway and there are many shops and restaurants around
Brian Cheong-Bong
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Parking is an issue. As the onsite parking is only good for 7am to 11pm
Anytime before or after, hotel staff has to be contacted to help bring your car back out for use.
Other than that. Great location and facility.
Sandra
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Amazing stay. Comfortable room, wide choice for a breakfast, very close to the metro station and nice nearby, grat view from the corridor panoramic window on the Tokyo Skytree, very helpful stuff. Excellent price/quality ratio. Thank you, Lotte!
Allison
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
We had the loveliest stay! The room was comfortable, clean, and very conveniently located. Airport limousine from HND drops off right across the street, and the train station is right there too. We had a fantastic view of the city from the room. Would definitely stay again!
Loan
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Perfectly situated and convenient. Such a great hotel with fantastic breakfast
Number of reviews per page
20
40