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Hilton Garden Inn Astana
Hotels
8.8
/10
Very Good
162 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Modern facilities, good size room and clean. Staff are very helpful & friendly. within walking distance from a big shopping mall.
Craig
10.0
/ 10
Great hotel in the heart of Astana. The breakfast was very good and the staff were top notch. Check in was very fast and the room was more than adequate. Would definitely recommend.
Peter
10.0
/ 10
Clean, good breakfast, convenient to all of the activities / sights on the boulevard
In the Area
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Kabanbai Batyr Avenue, 15, Astana Qalasy, Kazakhstan, 010000
Main Facilities
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AC
24-Hour Front Desk
Parking
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Available Room Types in Hilton Garden Inn Astana
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What's around Hilton Garden Inn Astana
Kabanbai Batyr Avenue, 15, Astana Qalasy, Kazakhstan, 010000
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Discover More About Hilton Garden Inn Astana
Location
Hilton Garden Inn Astana is located in area / city Astana.
About Hilton Garden Inn Astana
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Enjoy luxurious treats and incomparable experience by staying at Hilton Garden Inn Astana.
All facilities in Hilton Garden Inn Astana
Others
Things to Do
- Fitness center
- Health club
Accessibilty
- Accessibility equipment
- Accessible parking
Public Facilities
- Parking
- Room service
In-room Facilities
- Hairdryer
- TV
Kids and Pets
- Babysitting with surcharge
General
- AC
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Hilton Garden Inn Astana
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
This hotel offers a bespoke Family Experience for travellers below the age of 12. Enjoy your family meals by selecting dishes from the Kids menu. The hotel offers kid's amenities.Hotel offers a dedicated pet experience. You may bring up to 2 pets per room. The cleaning fee is 20 000 KZT per night
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at Hilton Garden Inn Astana | 248 |
Number of floors in Hilton Garden Inn Astana | 8 |
Another facilities in Hilton Garden Inn Astana | Fitness center, Health club, Accessibility equipment, Accessible parking, Room service |
Frequently asked question in Hilton Garden Inn Astana
What are available facilities at Hilton Garden Inn Astana?
There are top facilites at Hilton Garden Inn Astana such as AC, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Hilton Garden Inn Astana?
The standard check-in time at Hilton Garden Inn Astana is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Hilton Garden Inn Astana have?
Hilton Garden Inn Astana is a 4.0-star hotel.
How many floors does Hilton Garden Inn Astana have?
Hilton Garden Inn Astana has 8 floors.
How many rooms does Hilton Garden Inn Astana have?
Hilton Garden Inn Astana has 248 rooms in total.
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More Reviews from Other Guests in Hilton Garden Inn Astana
Overall Ratings & Reviews Hilton Garden Inn Astana
Other sources (162)
8.8
Very Good
From 162 reviews
Cleanliness
9.2
Room Comfort
8.8
Location
8.6
Service and Facilites
8.8
Sort by
Most Relevant
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Traveler Reviews Hilton Garden Inn Astana
Number of reviews per page
20
40
Top reviews
Katherine
Business
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Good stay. Appreciated the long breakfast hours.
Michael
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
N/A
Verified traveler
4.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Staff are good. And the location is as good as it can be in Astana..
My main issue was comfort. Two main reasons -
Firstly, my room was opposite the elevator and there was little sound proofing, meaning it wasn’t easy to sleep.
The main issue was how uncomfortable they made the place by constantly having the central heating on. The aircon apparently doesn’t work if their central heating is on, the answer from the staff was to open the window which isn’t practical overnight with the noise/traffic in Astana. I feel like for a hotel charging £140 you should be able to be at a comfortable temperature. Won’t stay again
Read More
Daniyar
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
A wonderful hotel in the heart of Astana
Verified traveler
Business
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Modern facilities, good size room and clean. Staff are very helpful & friendly. within walking distance from a big shopping mall.
CANBERK
Business
2.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
+ good location.
+ Name - Hilton.
- The internet has a low speed and not stable.
- They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems.
- The room is always cold and heating and clima is not working properly.
- inadequate personel for room cleaning. They could clean only once and at a evening time.
Long story short - the money you pay and the comfort you get does not match.
Read More
CANBERK
Business
2.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
+ good location.
+ Name - Hilton.
- The internet has a low speed and not stable.
- They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems.
- The room is always cold and heating and clima is not working properly.
- inadequate personel for room cleaning. They could clean only once and at a evening time.
Long story short - the money you pay and the comfort you get does not match.
Read More
Maria Gabriela
Business
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Too hot in the rooms and slow internet
Craig
Business
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Great hotel in the heart of Astana. The breakfast was very good and the staff were top notch. Check in was very fast and the room was more than adequate. Would definitely recommend.
Verified traveler
Friends and Family
6.0
/10
Reviewed 134 week(s) ago
Hotels.com verified review
Unprofessionally managed hotel. Heating system is pumping very hot air into the rooms, very uncomfortable. The hotel is on a noisy street, so opening windows to get fresh air makes slipping at night difficult.
Dinara
Business and Leisure
10.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Great customer service, nice breakfast.
Peter
Leisure with Friends
10.0
/10
Reviewed 162 week(s) ago
Expedia Group verified review
Clean, good breakfast, convenient to all of the activities / sights on the boulevard
Louis
Business
8.0
/10
Reviewed 164 week(s) ago
Hotels.com verified review
Great business hotel in a pretty drab city! Clean and comfy. Only two complaints - firstly the wifi was very poor. Secondly, laundry was extortionate- for 1 shirt and some underwear it was going to cost £17!
Verified traveler
6.0
/10
Reviewed 164 week(s) ago
Hotels.com verified review
I stayed at this hotel a few years ago and had good experience so decided to stay again. This time I was disappointed with the standard of service and food which was not as good as before. I will probably try somewhere else next time.
Sangcheol
Business
10.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
Though I visited Nursultan 3 years ago, but hotel was wonderful.
Craig
Business
10.0
/10
Reviewed 205 week(s) ago
Expedia Group verified review
Great hotel! Room was clean and spacious. Great location close to main tourist sites, restaurants and shopping malls.
Yuliya
Business
8.0
/10
Reviewed 209 week(s) ago
Hotels.com verified review
Nice service and location, breakfast used to be much better, but all in all great option for reasonable price.
Verified traveler
Business and Leisure
10.0
/10
Reviewed 224 week(s) ago
Expedia Group verified review
Excellent
Verified traveler
Leisure Family
10.0
/10
Reviewed 240 week(s) ago
Expedia Group verified review
Great staff, location and service
Shukhrat
8.0
/10
Reviewed 249 week(s) ago
Hotels.com verified review
Good ratio between price and quality
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hilton Garden Inn Astana
Other sources (162)
8.8
Very Good
From 162 reviews
Cleanliness
9.2
Room Comfort
8.8
Location
8.6
Service and Facilites
8.8
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hilton Garden Inn Astana
Number of reviews per page
20
40
Top reviews
Katherine
Business
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Good stay. Appreciated the long breakfast hours.
Michael
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
N/A
Verified traveler
4.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Staff are good. And the location is as good as it can be in Astana..
My main issue was comfort. Two main reasons -
Firstly, my room was opposite the elevator and there was little sound proofing, meaning it wasn’t easy to sleep.
The main issue was how uncomfortable they made the place by constantly having the central heating on. The aircon apparently doesn’t work if their central heating is on, the answer from the staff was to open the window which isn’t practical overnight with the noise/traffic in Astana. I feel like for a hotel charging £140 you should be able to be at a comfortable temperature. Won’t stay again
Read More
Daniyar
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
A wonderful hotel in the heart of Astana
Verified traveler
Business
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Modern facilities, good size room and clean. Staff are very helpful & friendly. within walking distance from a big shopping mall.
CANBERK
Business
2.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
+ good location.
+ Name - Hilton.
- The internet has a low speed and not stable.
- They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems.
- The room is always cold and heating and clima is not working properly.
- inadequate personel for room cleaning. They could clean only once and at a evening time.
Long story short - the money you pay and the comfort you get does not match.
Read More
CANBERK
Business
2.0
/10
Reviewed 77 week(s) ago
Hotels.com verified review
+ good location.
+ Name - Hilton.
- The internet has a low speed and not stable.
- They said the hot water will not be avaliable for 3 days and did not react quickly for solution. If you carry the name “Hilton” you should resolve problems.
- The room is always cold and heating and clima is not working properly.
- inadequate personel for room cleaning. They could clean only once and at a evening time.
Long story short - the money you pay and the comfort you get does not match.
Read More
Maria Gabriela
Business
8.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Too hot in the rooms and slow internet
Craig
Business
10.0
/10
Reviewed 127 week(s) ago
Expedia Group verified review
Great hotel in the heart of Astana. The breakfast was very good and the staff were top notch. Check in was very fast and the room was more than adequate. Would definitely recommend.
Verified traveler
Friends and Family
6.0
/10
Reviewed 134 week(s) ago
Hotels.com verified review
Unprofessionally managed hotel. Heating system is pumping very hot air into the rooms, very uncomfortable. The hotel is on a noisy street, so opening windows to get fresh air makes slipping at night difficult.
Dinara
Business and Leisure
10.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
Great customer service, nice breakfast.
Peter
Leisure with Friends
10.0
/10
Reviewed 162 week(s) ago
Expedia Group verified review
Clean, good breakfast, convenient to all of the activities / sights on the boulevard
Louis
Business
8.0
/10
Reviewed 164 week(s) ago
Hotels.com verified review
Great business hotel in a pretty drab city! Clean and comfy. Only two complaints - firstly the wifi was very poor. Secondly, laundry was extortionate- for 1 shirt and some underwear it was going to cost £17!
Verified traveler
6.0
/10
Reviewed 164 week(s) ago
Hotels.com verified review
I stayed at this hotel a few years ago and had good experience so decided to stay again. This time I was disappointed with the standard of service and food which was not as good as before. I will probably try somewhere else next time.
Sangcheol
Business
10.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
Though I visited Nursultan 3 years ago, but hotel was wonderful.
Craig
Business
10.0
/10
Reviewed 205 week(s) ago
Expedia Group verified review
Great hotel! Room was clean and spacious. Great location close to main tourist sites, restaurants and shopping malls.
Yuliya
Business
8.0
/10
Reviewed 209 week(s) ago
Hotels.com verified review
Nice service and location, breakfast used to be much better, but all in all great option for reasonable price.
Verified traveler
Business and Leisure
10.0
/10
Reviewed 224 week(s) ago
Expedia Group verified review
Excellent
Verified traveler
Leisure Family
10.0
/10
Reviewed 240 week(s) ago
Expedia Group verified review
Great staff, location and service
Shukhrat
8.0
/10
Reviewed 249 week(s) ago
Hotels.com verified review
Good ratio between price and quality
Number of reviews per page
20
40