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Galaxy Hotel
Hotels
9.2
/10
Exceptional
1,114 reviews
What Guests Say About Their Stay
nattakitsana
10.0
/ 10
Great place to stay, all things you can find here ; restaurant, shopping, relax with water park and gym end with Casino. :)
Theresia M.
10.0
/ 10
It's a very good hotel. If I came back to this city, absolutely I go back to this hotel again
In the Area
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Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai, Macau
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Galaxy Hotel
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What's around Galaxy Hotel
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Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai, Macau
Discover More About Galaxy Hotel
Location
Galaxy Hotel is located in area / city Cotai.
About Galaxy Hotel
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Galaxy Hotel exclusively for you.
Galaxy Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Galaxy Hotel.
All facilities in Galaxy Hotel
Others
Things to Do
- Shops
- Waterpark
- Beach umbrella
- Outdoor pool
- Poolside bar
- Garden
- Beach towel
- Shops
- Spa
- Waterslide
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Transportation
- Limo or town car service
- Casino shuttle
- Shopping center shuttle
- Airport transfer
- Area shuttle
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Parking
- Reception hall
- Lazy river
Business Facilities
- Meeting facilities
- Conference center
- Meeting rooms
Family-friendly Facilities
- Kids club
- Children pool
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Hair salon
- ATM/Banking
Shuttle Service
- Ferry terminal shuttle
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Galaxy Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for full breakfast: approximately MOP 228.8 for adults and MOP 129.8 for children
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: MOP 446.2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.
The following facilities will be closed during January, February, March, April, November, and December:
- Water park
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Galaxy Hotel | 1449 |
Number of floors in Galaxy Hotel | 33 |
Another facilities in Galaxy Hotel | Shops, Waterpark, Beach umbrella, Outdoor pool, Poolside bar |
Frequently asked question in Galaxy Hotel
What are available facilities at Galaxy Hotel?
There are top facilites at Galaxy Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Galaxy Hotel?
The standard check-in time at Galaxy Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Galaxy Hotel provide breakfast?
Yes, Galaxy Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Galaxy Hotel
Traveloka (115)
Other sources (999)
9.2
Exceptional
From 999 reviews
Cleanliness
9.2
Room Comfort
9.2
Location
10.0
Service and Facilites
9.2
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Traveler Reviews Galaxy Hotel
Number of reviews per page
20
40
Top reviews
Phu
Friends and Family
10.0
/10
Reviewed 73 week(s) ago
Hotels.com verified review
Amazing service. Went out and beyond our expectations.
Brock
Leisure
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Outstanding property, with so many luxurious touches. We stayed here for our honeymoon and they went the extra mile to make it a special time for us. I will definitely be back as being winter we missed out on the amazing pool facilities
Weisong Christian
Leisure with Children
4.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
餐厅、人员服务（搭帐篷，in-room dinning等）都达到5星标准，但走廊隔音以及空调、排风系统糟糕。
最差的是排风系统，明明是无烟房，却在浴室传来脓肿烟味，导致半夜11点多换房。
而且明知我们有带2岁孩童，还有这样的安排，极度失望。
应该起码免掉我们一晚的房费，因为是夜晚11点才换房，导致小孩12点才睡觉，严重影响第二天安排，送了我们一程几十块到码头的包车。
赌客比较多，半夜很多怪声。
yi
Business
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Good place
XIAO TING
Leisure with Children
10.0
/10
Reviewed 88 week(s) ago
Expedia Group verified review
Overall very good service.
Room service attended very fast, registration counter staff are friendly & check in process is smooth & fast. We requested for early check in & baby cot, hotel accommodated all our request.
Man Hei
Friends and Family
10.0
/10
Reviewed 88 week(s) ago
Hotels.com verified review
Everything was spot on in the room, it was so attentive to see the sweets offered in the room. Staff was very welcoming and friendly, the hospitality was amazing in this hotel. However, was disappointed the swimming canal was closed in autumn time, it was actually the main reason to choose this hotel but no luck to experience it.
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Sampson Hin Chung
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Luxury at its finest
YUK LAN
Leisure Family
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
The room is clean and tidy.
stephen
10.0
/10
Reviewed 91 week(s) ago
Hotels.com verified review
Fantastic hotel with great facilities. Would definitely recommend.
Kenneth
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Service is excellent and the room is big, clean and luxury. Would love to stay here again.
Bayasgalan
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Cleanliness and convenience was good for us
Adrian
Leisure Family
8.0
/10
Reviewed 92 week(s) ago
Expedia Group verified review
Is clean & beautifully decorated. There’s shopping and eateries at this hotel👍
Yik
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Best hotel in Macau!
Norena
Friends and Family
10.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
From start to finish a wonderful stay. The amenities are top notch, the pool deck is incredible and all staff are extremely helpful and kind. Only regret is not staying longer.
SAM
Leisure Family
10.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
top notch interior decorations and cleanliness. The Hotel is absolutely well designed and beautiful. I give it 5 stars.
Violetta
Leisure with Children
6.0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
The room is bit small compared to other hotels in the same area.
Verified traveler
Friends and Family
10.0
/10
Reviewed 95 week(s) ago
Hotels.com verified review
Much better than i expected. Great place for family with kids
Jasmine
Leisure with Children
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Galaxy’s facilities and amenities exceeded expectations. The room and common areas were kept clean and well maintained. The pools were especially lovely and fun for both adults and kids. The staff were thoughtful and thorough for my family, especially as we traveled with young kids. Impressed with the stay and will highly recommend to family and friends.
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Yoke Lin
Leisure Family
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Rooms are big and comfortable
Mun Fook
Business and Leisure
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Convenient to any places
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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