Ascott Gurney Penang

Sustainable Hotel
9.2
/10
Exceptional
339 reviews

What Guests Say About Their Stay

S***t
10.0
/ 10
The hotel staff were very friendly and helpful both during check-in and check-out. The rooms were clean, very spacious, and the location was excellent. You can directly see the beach from your room. The beach area is perfect for morning jogging. The hotel pool is also great. Every time we go to Penang, we always stay at Ascott.
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E***y
10.0
/ 10
The rooms are spacious and clean, the food is delicious, the swimming pool is cool and directly overlooks the sea, highly recommended for bringing the family on holiday here.
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N***g
9.7
/ 10
Love this hotel so much, all things were great starting from the bedroom, bath room, ambience and its view. Breakfast and room service were so good with many options. staff were fiendly and helpful especially the reception and doorbell. WIll come again for sure
N***r
9.4
/ 10
The room is very clean and comfortable. Hotel staff are all friendly and caring. Great views and facilities.
ASY
10.0
/ 10
We have been staying at this hotel a second time and it is still maintaining its high standard.
In the Area
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18, Persiaran Gurney, 10250 George Town, Malaysia, Georgetown, Gurney Drive, Penang, Malaysia, 10250

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Ascott Gurney Penang is a hotel in a good neighborhood, which is located at Gurney Drive. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Ascott Gurney Penang

18, Persiaran Gurney, 10250 George Town, Malaysia, Georgetown, Gurney Drive, Penang, Malaysia, 10250
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Overview of Ascott Gurney Penang

Ascott Gurney Penang offers a blend of modern comfort and Penang charm, creating a welcoming atmosphere for all travellers. The hotel's design is contemporary, with touches of local artistry that reflect the island's rich cultural heritage. Situated in a vibrant neighbourhood, Ascott Gurney Penang provides easy access to Gurney Drive's famous hawker stalls and shopping centres. The area is known for its lively street food scene and bustling atmosphere, making it a great base for exploring Penang. Public transport links are readily available, allowing you to easily reach other parts of the city, including Georgetown's UNESCO World Heritage site. Ascott Gurney Penang distinguishes itself through its commitment to providing affordable luxury and exceptional service, ensuring a memorable stay for every guest.

Ascott Gurney Penang

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Ascott Gurney Penang Facilities

Featuring 271 rooms in total, Ascott Gurney Penang offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring Penang with friends, Ascott Gurney Penang caters to a variety of needs. Families will appreciate the spacious rooms and kid-friendly amenities, while digital nomads can take advantage of the high-speed internet and dedicated workspaces. Groups can enjoy the communal areas and convenient access to local attractions. Leisure travellers will find the hotel a relaxing retreat after a day of sightseeing.

The accommodation provides a range of facilities and amenities for guests, including AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking.

Each room is designed for ultimate comfort, featuring high-speed Wi-Fi, a functional workspace, plush bedding, and modern bathrooms. In-room conveniences include tea and coffee making facilities, a mini-fridge, and a flat-screen TV with satellite channels.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Ascott Gurney Penang

The ambience at Ascott Gurney Penang is generally vibrant, with a mix of business and leisure travellers creating a lively atmosphere. Mornings are typically relaxed, with guests enjoying breakfast and preparing for their day. Evenings are more social, with people gathering in the common areas or exploring the nearby nightlife. The hotel may offer occasional activities or tours, providing opportunities to discover Penang's hidden gems.

When checking in, be prepared to present your identification and booking confirmation. It's always a good idea to familiarise yourself with local customs and etiquette, such as dressing modestly when visiting religious sites. Tipping is not customary but always appreciated for exceptional service. Remember to stay hydrated and protect yourself from the sun, especially during the hotter months.

How to Get to Ascott Gurney Penang

Penang International Airport is the nearest airport, located approximately 30-45 minutes away by taxi or ride-hailing service. Affordable bus connections to the city centre are also available from the airport. The main bus terminal is located a short distance from the hotel, providing connections to other parts of Malaysia. Taxis and ride-hailing services are readily available and offer a convenient way to reach the hotel from anywhere in the city.

Food Near Ascott Gurney Penang

Ascott Gurney Penang may provide breakfast options, such as a buffet or continental breakfast. Some rooms may also include kitchen or self-catering facilities, allowing you to prepare your own meals. In the immediate vicinity, you'll find a wide array of cafs, restaurants, and convenience stores. Gurney Drive is famous for its hawker stalls, offering a variety of local dishes at budget-friendly prices. Be sure to try Penang Assam Laksa, Char Kway Teow, and Nasi Kandar for a taste of local flavours. Mid-range restaurants offer a more formal dining experience with a wider selection of international cuisines.

Things to Do Around Ascott Gurney Penang

Located near Gurney Drive, Ascott Gurney Penang offers easy access to many key attractions. Explore a historic temple showcasing intricate architecture and serene gardens. Discover a lively night market offering local crafts, souvenirs, and street food. Relax in a riverside park, perfect for a leisurely stroll or picnic. A one-day walkable highlights itinerary could include visiting a nearby museum, exploring a local market, and enjoying dinner at a hawker centre. A two-day extended stay could include a day trip to Georgetown, exploring its historic streets and cultural landmarks, followed by a relaxing evening at Gurney Drive.

Why Ascott Gurney Penang is Popular Among Travellers

Ascott Gurney Penang is popular among travellers for its affordability, convenient location, and comfortable accommodations. Repeat visitors often appreciate the friendly staff, clean rooms, and easy access to local attractions. The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring Penang without breaking the bank. The unique experiences offered by the surrounding neighbourhood, such as the vibrant street food scene and cultural attractions, add to the hotel's appeal.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a sea view for stunning vistas of Gurney Drive. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as an adaptor for electrical outlets. It's also a good idea to pack insect repellent and sunscreen. Be aware of local customs and etiquette, such as removing your shoes before entering temples and avoiding public displays of affection. The common languages spoken are Malay, English, and Chinese. Learning a few basic Malay phrases can be helpful, but English is widely spoken in tourist areas.

Best Time to Stay at Ascott Gurney Penang

The best time to stay at Ascott Gurney Penang depends on your preferences and budget. The peak season is typically during the school holidays and festive periods, when prices are higher and the city is more crowded. The off-peak season offers lower prices and fewer crowds, but the weather may be more unpredictable. The weather in Penang is generally hot and humid year-round, with the rainy season occurring from September to November. Consider planning your trip around local events, festivals, or holidays to experience Penang's vibrant culture. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and flights.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
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All facilities in Ascott Gurney Penang

Bar, Cafe and Lounge Ascott Gurney Penang
Bar, Cafe and Lounge
Swimming Pool Ascott Gurney Penang
Swimming Pool
Fitness Center Ascott Gurney Penang
Fitness Center
Functional Hall Ascott Gurney Penang
Functional Hall
Common Space Ascott Gurney Penang
Common Space

General

  • AC
  • Ballroom
  • Family room
  • Swimming pool

Public Facilities

  • Parking
  • Restaurant

Hotel Services

  • 24-hour Receptionist

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Ascott Gurney Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-in.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Ascott Gurney Penang
271
Number of floors in Ascott Gurney Penang
36
Another facilities in Ascott Gurney Penang
Ballroom, Family room, Swimming pool, 24-hour Receptionist, Meeting facilities

Frequently asked question in Ascott Gurney Penang

Does the Ascott Gurney Penang provide a late check-out?
Yes, Ascott Gurney Penang offers the option for a late check-out, subject to availability. Late check-out requests are typically accommodated based on the hotel's occupancy and can sometimes incur additional charges. It is recommended to inform the hotel in advance if you require a late check-out to increase the likelihood of availability.
Does the hotel provide early check-ins?
Early check-in at Ascott Gurney Penang is subject to availability and cannot be guaranteed in advance. If you arrive early, the hotel staff will do their best to accommodate your request, but it is advisable to inform the hotel ahead of time. To increase the likelihood of securing an early check-in, consider booking an additional night prior to your arrival.
Is the Ascott Gurney Penang pet-friendly?
Ascott Gurney Penang does not accommodate pets. Guests are advised to make alternative arrangements for their pets before planning their stay at the hotel.
What is the cancellation policies?
The cancellation policies for Ascott Gurney Penang may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation options, such as free cancellation within a certain period before check-in or a non-refundable rate for discounted bookings. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on the Traveloka platform. This information will be clearly outlined before you confirm your reservation, allowing you to make an informed decision based on your travel needs.
Does the hotel provide a car park?
Yes, Ascott Gurney Penang provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay. However, it is always a good idea to check the availability of parking spaces and any associated fees or requirements prior to your arrival, as these details can vary.
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More Reviews from Other Guests in Ascott Gurney Penang

Overall Ratings & Reviews Ascott Gurney Penang

Traveloka (195)
Other sources (144)
9.2
Exceptional
From 195 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.4

Meal

9.2

Location

9.5

Service and Facilites

9.3

People often mention about Ascott Gurney Penang
All
Room Space (27)
Bedroom (25)
Distance to City Center (22)
Staff Friendliness (22)
Surroundings (21)
Ambiance (20)
Bathroom (20)
Hotel Area (20)
Accessibility (17)
Family Friendly (17)
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Traveler Reviews Ascott Gurney Penang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The best hotel breakfast i have had recently! Variety of choices, tasty! Hotel room was clean, location was great! Everything is great! Will definitely come back!
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
We stayed at this hotel from October 15th to October 18th, 2025. On our last day, we tried to book an online car transport, but since we had some difficulties, we decided to ask the Front Office for help to call a taxi. The Front Office directed us to the concierge. At the concierge, they called a car that was waiting in front of the hotel. It turned out to be an unmetered and illegal taxi. Shockingly, it was the hotel’s supervisor at the concierge area—not the driver—who quoted the price of 70 dollars. We were confused, as hotels normally call for official taxis that use a meter. When we told the hotel supervisor that we did not want to take an illegal taxi, he reacted arrogantly and was not accepting. In the end, we managed to successfully book an online car through the app instead. This experience was very disappointing and truly damaging to Ascott’s reputation. Is there some kind of business within a business going on here? This is also potentially veru unsafe and dangerous! Very disappointed!
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S***t
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly and helpful both during check-in and check-out. The rooms were clean, very spacious, and the location was excellent. You can directly see the beach from your room. The beach area is perfect for morning jogging. The hotel pool is also great. Every time we go to Penang, we always stay at Ascott.
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Y***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Great location, lovely hotel, we will come back
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maijun t. S.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The hotel’s location is quite strategic, being close to various public facilities and dining options. The room was nice, and the staff were very friendly. However, the quality of the linens, particularly the blanket, felt rather rough and uncomfortable to use for sleeping. Even after requesting a replacement, the linens still felt coarse and not soft. In addition, the breakfast selection was limited, and the taste was very standard, with nothing particularly special.
Read More
1 people find it helpful
Wina
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Always stay here because the rooms are very clean ⭐⭐⭐⭐⭐, breakfast is always delicious 👍 All the staff are very friendly.
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Rara R. B.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Pleasant atmosphere, close to culinary places, close to hospitals, clean rooms, quiet and clean hotel area.
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The rooms are spacious and clean, the food is delicious, the swimming pool is cool and directly overlooks the sea, highly recommended for bringing the family on holiday here.
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Hermanto M.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Close to Gleneagles Hospital, just a 5-minute walk. Gurney Plaza Mall is also quite close. The beach is right in front of the hotel. The surrounding area is clean and green.
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1 people find it helpful
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Denny
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The nice place for staycation and good service.
1 people find it helpful
N***g
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Love this hotel so much, all things were great starting from the bedroom, bath room, ambience and its view. Breakfast and room service were so good with many options. staff were fiendly and helpful especially the reception and doorbell. WIll come again for sure
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I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Love the firm mattress, location close to Gleneagles Hospital as my purpose of visiting Penang.
1 people find it helpful
S***G
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The room is very comfortable. Clean, nice view.
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1 people find it helpful
s***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
good location, good room and delicious food
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1 people find it helpful
s***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Good location, spacious room, good food
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The check-in process was fast, the hotel staff was friendly and responsive to complaints about the air conditioning.
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R***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Very Suitable for Family Vacation
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R***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Very Suitable for Family Vacation. This is the umpteenth time I have stayed here
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A***p
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
Nice and strategic hotel with a spacious room, close to the hospitals (Gleneagles, Island, and Northern Heart Hospital).
2 people find it helpful
e***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The room is very spacious and close to Gurney Plaza.
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40

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Lobby 4 Ascott Gurney Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ascott Gurney Penang

Traveloka (195)
Other sources (144)
9.2
Exceptional
From 195 reviews
Provided by travelers on
Cleanliness

9.5

Room Comfort

9.4

Meal

9.2

Location

9.5

Service and Facilites

9.3

People often mention about Ascott Gurney Penang
All
Room Space (27)
Bedroom (25)
Distance to City Center (22)
Staff Friendliness (22)
Surroundings (21)
Ambiance (20)
Bathroom (20)
Hotel Area (20)
Accessibility (17)
Family Friendly (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ascott Gurney Penang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
The best hotel breakfast i have had recently! Variety of choices, tasty! Hotel room was clean, location was great! Everything is great! Will definitely come back!
Find this review helpful?
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
We stayed at this hotel from October 15th to October 18th, 2025. On our last day, we tried to book an online car transport, but since we had some difficulties, we decided to ask the Front Office for help to call a taxi. The Front Office directed us to the concierge. At the concierge, they called a car that was waiting in front of the hotel. It turned out to be an unmetered and illegal taxi. Shockingly, it was the hotel’s supervisor at the concierge area—not the driver—who quoted the price of 70 dollars. We were confused, as hotels normally call for official taxis that use a meter. When we told the hotel supervisor that we did not want to take an illegal taxi, he reacted arrogantly and was not accepting. In the end, we managed to successfully book an online car through the app instead. This experience was very disappointing and truly damaging to Ascott’s reputation. Is there some kind of business within a business going on here? This is also potentially veru unsafe and dangerous! Very disappointed!
Read More
Find this review helpful?
S***t
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly and helpful both during check-in and check-out. The rooms were clean, very spacious, and the location was excellent. You can directly see the beach from your room. The beach area is perfect for morning jogging. The hotel pool is also great. Every time we go to Penang, we always stay at Ascott.
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Y***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Great location, lovely hotel, we will come back
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maijun t. S.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The hotel’s location is quite strategic, being close to various public facilities and dining options. The room was nice, and the staff were very friendly. However, the quality of the linens, particularly the blanket, felt rather rough and uncomfortable to use for sleeping. Even after requesting a replacement, the linens still felt coarse and not soft. In addition, the breakfast selection was limited, and the taste was very standard, with nothing particularly special.
Read More
1 people find it helpful
Wina
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Always stay here because the rooms are very clean ⭐⭐⭐⭐⭐, breakfast is always delicious 👍 All the staff are very friendly.
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Rara R. B.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Pleasant atmosphere, close to culinary places, close to hospitals, clean rooms, quiet and clean hotel area.
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E***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The rooms are spacious and clean, the food is delicious, the swimming pool is cool and directly overlooks the sea, highly recommended for bringing the family on holiday here.
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Hermanto M.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Close to Gleneagles Hospital, just a 5-minute walk. Gurney Plaza Mall is also quite close. The beach is right in front of the hotel. The surrounding area is clean and green.
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1 people find it helpful
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Denny
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The nice place for staycation and good service.
1 people find it helpful
N***g
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
Love this hotel so much, all things were great starting from the bedroom, bath room, ambience and its view. Breakfast and room service were so good with many options. staff were fiendly and helpful especially the reception and doorbell. WIll come again for sure
Find this review helpful?
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Love the firm mattress, location close to Gleneagles Hospital as my purpose of visiting Penang.
1 people find it helpful
S***G
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The room is very comfortable. Clean, nice view.
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1 people find it helpful
s***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
good location, good room and delicious food
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1 people find it helpful
s***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 39 week(s) ago
Good location, spacious room, good food
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S***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The check-in process was fast, the hotel staff was friendly and responsive to complaints about the air conditioning.
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R***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Very Suitable for Family Vacation
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R***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Very Suitable for Family Vacation. This is the umpteenth time I have stayed here
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A***p
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
Nice and strategic hotel with a spacious room, close to the hospitals (Gleneagles, Island, and Northern Heart Hospital).
2 people find it helpful
e***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The room is very spacious and close to Gurney Plaza.
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