Ayer Hitam Hotel

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8.0
/10
Very Good
96 reviews
In the Area
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No.3, Jalan Bestari 1, Taman Bestari,, Batu Pahat, Johor, Malaysia, 86100

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
Ayer Hitam Inn is located in Ayer Hitam Kluang, Johor, Malaysia. The hotel is located in the renowned Ceramic Town of Ayer Hitam in the Batu Pahat area of ​​Johor. When taking an exit on the North - South Expressway in the Ayer Hitam toll, this hotel building can still be seen on the left side of the highway. The hotel is well-known as a reasonably priced, clean, comfortable, and well-priced hotel for many guests. Next to the hotel building there is a 24-hour eatery and wellness center. In the town of Ayer Hitam there are also many shops selling ceramics such as vases, handicrafts, grooming and many more products. It will only take 3 minutes to go to the town of Ayer Hitam from this hotel. Distance from the hotel to Kluang city is approximately 22 kilometers and 14 kilometers to Tun Hussein Onn University and 32 kilometers to Batu Pahat town from this hotel.
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What's around Ayer Hitam Hotel

No.3, Jalan Bestari 1, Taman Bestari,, Batu Pahat, Johor, Malaysia, 86100
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Bedroom 2 Ayer Hitam Hotel

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Overview of Ayer Hitam Hotel

Ayer Hitam Hotel is a 2-star budget property in Taman Bestari, on the Batu Pahat side of Johor, at No.3, Jalan Bestari 1. The hotel is a compact, three-storey building with 28 rooms in total, positioned as a no-frills stopover for travellers passing through or staying in the Batu Pahat area rather than a full-service resort. Guests who have stayed here rate it a "Pleasant" 8.0 out of 10 overall on Traveloka, with the location itself scoring particularly well at 8.0 out of 10 among reviewers, while service and facilities also land at 8.0 out of 10. Traveloka's own listing does not carry a construction or renovation date, brand affiliation, or a specific architectural story for the property, so the most reliable, verifiable fact about Ayer Hitam Hotel is exactly this: a small, independently run 28-room hotel set within the Taman Bestari neighbourhood of Batu Pahat, built to serve straightforward, budget-conscious stays rather than long leisure holidays. Anyone booking should treat it as a functional base — clean enough, centrally documented on Traveloka, and priced for travellers who want a bed and a shower rather than resort-style extras.

Room/Unit Types at Ayer Hitam Hotel

Traveloka's listing for Ayer Hitam Hotel does not break its 28 rooms down into named categories such as "Standard" or "Deluxe" — the property is small enough that it is marketed as a single pool of rooms rather than a multi-tier ladder. Because no room-level feed or official room chart is available for this property, it would be inaccurate to invent tier names, bed configurations, or square-metre sizes that Traveloka has not published. What can be said with confidence, based on the facilities Traveloka does list for the property as a whole, is that rooms are fitted with air conditioning, a desk, a hairdryer, and a private shower, and that the hotel offers both family rooms and non-smoking rooms as room categories a guest can request when booking. A designated smoking area is also available outside of guest rooms for those who need one.

Because the individual room chart is not published on the listing, travellers who want confirmation of a specific bed type (single, twin, or double), maximum occupancy, or room size before booking should check the exact options and photos shown at checkout on the Traveloka booking flow, where the live inventory for each date is displayed. Given the small footprint of the property — 28 rooms spread over three floors — expect the room stock to be modest in size and limited in variety compared to larger city hotels, which is consistent with its positioning and price point as a budget stay.

Facilities and Amenities at Ayer Hitam Hotel

Ayer Hitam Hotel keeps its amenity list simple and practical, matching its role as a budget lodging option in Batu Pahat. Confirmed facilities from the property's own Traveloka listing include:

  • Free WiFi, available for guests throughout their stay
  • Air conditioning in guest rooms
  • A 24-hour front desk and receptionist on duty
  • An elevator serving the hotel's three floors
  • On-site parking for guests arriving by car
  • Family rooms and non-smoking rooms as selectable categories
  • A designated smoking area separate from guest rooms
  • In-room desk, hairdryer, television, and private shower

These amenities line up with what reviewers on Traveloka describe: a hotel that is functional and reasonably clean, with cleanliness scoring 7.6 out of 10 and room comfort at 7.9 out of 10 in guest feedback. A refundable deposit of a modest amount, payable by cash or debit card at check-in, is standard practice here, as it is at many independently run budget hotels in the area — travellers should simply have a card or small amount of cash ready when they arrive. No spa, gym, swimming pool, or restaurant is listed for the property, so guests should plan to eat and relax off-site rather than expect resort-style extras.

Location and Getting There

Ayer Hitam Hotel sits in Taman Bestari, within the Batu Pahat district of Johor — a part of southern Peninsular Malaysia known primarily as a stopover town along routes connecting the west coast of Johor to other parts of the state. Because the property's own listing does not publish exact distances to specific landmarks, the safest guidance for travellers is to confirm turn-by-turn directions and drive time from their own starting point using a maps app once a booking is confirmed, rather than relying on a fixed distance figure. What is confirmed is the full registered address — No.3, Jalan Bestari 1, Taman Bestari, Batu Pahat, Johor, 86100 — which travellers can enter directly into any navigation app for door-to-door directions.

Guests arriving from further afield, including those flying in from other parts of Malaysia or the region, may find it convenient to search for flights into a nearby Johor airport with Traveloka and then continue on to Batu Pahat by road, since Ayer Hitam Hotel does not itself operate an airport shuttle. On-site parking is available for guests who are driving, which suits the hotel's positioning as a practical overnight stop rather than a destination resort.

Dining at and near Ayer Hitam Hotel

Ayer Hitam Hotel's own listing does not include an in-house restaurant, so guests should plan to head out to eat rather than expect on-site dining. Batu Pahat is a well-established Johor town with a wide range of local eateries, and travellers who want to explore what the area has to offer for food and nearby attractions can browse activities and things to do around Batu Pahat on Traveloka to plan meals and sightseeing around their stay. Because Traveloka's listing for Ayer Hitam Hotel does not name specific restaurants as being on-site or immediately adjacent, guests are best served by checking with front-desk staff on arrival for current recommendations within walking or short driving distance, rather than relying on any fixed list here.

Why Stay at Ayer Hitam Hotel

Ayer Hitam Hotel makes the most sense for travellers who need a clean, no-fuss, budget-friendly base in the Batu Pahat area rather than a resort experience. Its Traveloka guest score of 8.0 out of 10 overall, with location and service both also at 8.0, suggests it delivers reliably on the basics: a working front desk around the clock, air conditioning, WiFi, and a straightforward check-in process. The 28-room, three-floor scale of the property means it is easy to navigate and unlikely to feel overwhelming, which can suit solo travellers, small families booking a family room, or anyone simply passing through southern Johor for a night. Travellers comparing several options in the area before deciding can browse other hotels in the Batu Pahat area on Traveloka side by side with Ayer Hitam Hotel to weigh price, facilities, and guest ratings before committing.

Tips for Booking Ayer Hitam Hotel on Traveloka

A few practical pointers can make booking Ayer Hitam Hotel smoother. First, confirm the exact check-in and check-out windows before travelling — check-in here opens from 15:00 and check-out is required before 12:00, so plan arrival and departure times accordingly, especially if arriving after a long drive. Second, bring a card or a modest amount of cash for the refundable deposit collected at check-in, since this is standard for the property. Third, because room categories aren't broken into named tiers on this listing, use the photos and room description shown at the time of booking to confirm exactly what is included for your chosen dates, and don't hesitate to contact the property directly through Traveloka's messaging channel if you have specific requests such as a family room or a non-smoking room. Finally, since the hotel does not operate its own restaurant or shuttle service, it helps to plan meals and onward transport in advance. Ready to lock in a date? Start comparing rooms and finalise your stay from the Traveloka homepage.

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Elegant Hotel

  • Hotel details: A 1-star budget hotel in Batu Pahat City Center with 30 rooms across 3 floors, popular for its affordability and central location.
  • Room types: Rooms are offered as a single pool rather than named tiers, with options selected at booking.
  • Facilities: Air conditioning, 24-hour front desk, parking, elevator, free WiFi, in-room safe, bathtub with separate shower, and luggage storage.

Just Hotel Batu Pahat

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  • Room types: Individual room tiers are not itemised on the listing; rooms are described generally as well-appointed with plush bedding.
  • Facilities: High-speed WiFi, a dedicated workspace area, car parking, and flexible check-in from 13:00.

Pinetree Hotel

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  • Room types: Family rooms and both window and interior (windowless) rooms are mentioned by guests, though a formal named tier chart is not published.
  • Facilities: On-site restaurant with breakfast, lunch and dinner service, a coffee shop, room service, conference facilities, basement parking, and airport transfer and laundry services.

Remember Hotel Batu Pahat

  • Hotel details: A budget-to-midscale hotel in Batu Pahat offering a lounge area and daily housekeeping, positioned for both individual and family travellers.
  • Room types: Super Single Room, Deluxe Room, and Family Suite are the named categories offered.
  • Facilities: Free WiFi, 24-hour front desk, elevator, coffee shop, room service, and in-room air conditioning, cable TV, desk and shower.

Hotel City 88 Sdn Bhd [Batu Pahat]

  • Hotel details: A 3-star hotel in Batu Pahat City Center with 22 rooms across 3 floors, notable for on-site shops and wheelchair-accessible facilities.
  • Room types: Rooms are offered without named individual tiers on the listing.
  • Facilities: Air conditioning, elevator, free WiFi in public areas, in-room cable TV and desk, on-site grocery and salon services, and multilingual front-desk staff available 24 hours.

All facilities in Ayer Hitam Hotel

Fitness Center Ayer Hitam Hotel
Fitness Center
Lobby Ayer Hitam Hotel
Lobby
Bedroom Ayer Hitam Hotel
Bedroom
In-room Bathroom Ayer Hitam Hotel
In-room Bathroom

Connectivity

  • Free WiFi

General

  • AC
  • Family room
  • Smoking area

Public Facilities

  • Parking
  • Elevator

In-room Facilities

  • Desk
  • Hairdryer
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist

Accommodation Policy & General Information in Ayer Hitam Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Deposit

Deposit MYR 50.00 is required upon check-in. The accommodation accepts cash and debit card.

Late Check-out

You're not allowed to check-out past the accommodation's check-out time.
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Ayer Hitam Hotel
28
Number of floors in Ayer Hitam Hotel
3
Another facilities in Ayer Hitam Hotel
Free WiFi, Family room, Smoking area, Desk, Hairdryer

Frequently asked question in Ayer Hitam Hotel

What time can guests check in and check out at Ayer Hitam Hotel?
Check-in at Ayer Hitam Hotel opens from 15:00 and check-out must be completed before 12:00. Guests planning an early arrival or a late departure should confirm timing directly with the property through Traveloka, since Ayer Hitam Hotel's listing does not mention flexible early check-in or late check-out arrangements.
How many rooms does Ayer Hitam Hotel have and are room types listed?
Ayer Hitam Hotel has 28 rooms spread across three floors. Traveloka's listing for Ayer Hitam Hotel does not break these into named room tiers, so guests choose from the rooms available for their dates at booking, with family rooms and non-smoking rooms offered as selectable categories.
Does Ayer Hitam Hotel have WiFi and what other facilities are included?
Yes, Ayer Hitam Hotel provides free WiFi for guests. Other confirmed facilities at Ayer Hitam Hotel include air conditioning, a 24-hour front desk, an elevator, on-site parking, and in-room amenities such as a desk, hairdryer, television, and private shower.
Is breakfast or an on-site restaurant available at Ayer Hitam Hotel?
Ayer Hitam Hotel's Traveloka listing does not include an in-house restaurant or a stated breakfast service, so guests should plan to eat at nearby eateries in Batu Pahat rather than expect on-site dining at Ayer Hitam Hotel.
Where is Ayer Hitam Hotel located and what is the exact address?
Ayer Hitam Hotel is located at No.3, Jalan Bestari 1, Taman Bestari, Batu Pahat, Johor, Malaysia, 86100. Guests can enter this address directly into any navigation app for door-to-door directions, since Traveloka's listing does not publish fixed distances to specific landmarks.
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More Reviews from Other Guests in Ayer Hitam Hotel

Overall Ratings & Reviews Ayer Hitam Hotel

Traveloka (52)
Other sources (44)
8.0
Very Good
From 52 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.9

Meal

7.8

Location

8.0

Service and Facilites

8.0

People often mention about Ayer Hitam Hotel
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Staff Friendliness (1)
Room Space (1)
Bedroom (1)
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Traveler Reviews Ayer Hitam Hotel

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Customer reviews
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Fadd o.
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7.0
/10
Reviewed 78 week(s) ago
The hotel area is quite dirty as if it has not been cleaned. I had to iron the headscarf near the surau. The surau was quite gloomy. I had to install another lamp to make it brighter. The ironing board needed to be replaced. The telephone needed to be replaced because it could not be used. The plug was broken and needed to be repaired. The air conditioner was very noisy.
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zaza
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6.1
/10
Reviewed 211 week(s) ago
Room smelly and TV not working.
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Siti K.
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9.7
/10
Reviewed 242 week(s) ago
Hotel selesa, provide lif, takda barang yang rosak, staff friendly, location pon strategik sunyi sikit jauh dari bising, cuma nak kedai makan sekeliling tu bukak malam nak makan teghhari jauh sikit la.
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Nur H. B. Z. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 243 week(s) ago
Good service, all staff very friendly and kindly,
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Zuhazlina Y.
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6.0
/10
Reviewed 250 week(s) ago
The sheets and pillowcases smelled as if they hadn't been washed for a long time, the floor was less clean… sandy and there was a lot of hair like a room that wasn't cleaned properly.
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Nur H. B. M. H.
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8.5
/10
Reviewed 253 week(s) ago
Ok, easy parking, clean room, spacious space.
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zzainal
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9.7
/10
Reviewed 256 week(s) ago
Check in process was super fast and staff was friendly. The room is very comfortable. Value for money, for sure!
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AIZUDDIN B. R.
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6.4
/10
Reviewed 263 week(s) ago
The room was a bit dirty with so many dust here and there. There 's blood stain on the bedsheet like seriously. The floor was so sticky I don't know why maybe they mopped it but adter that did not wash properly. But overall OK OK only with that price but at least the basic hygiene needs to be considered. Thank you.
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Faradhiya H. B.
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Family
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5.4
/10
Reviewed 351 week(s) ago
Despite the reservation included free breakfast, the hotel doesn't provide any breakfast. The room wasn't cleaned as there were cockroaches, a half drink water bottle and a used soap in the bathroom. The bed lights weren't working and the TV only included 4 channels.
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Bryan L.
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Business
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6.3
/10
Reviewed 383 week(s) ago
I really like this hotel for its cleanliness and very comfortable. But there several things that I’m so unsatisfied with. Firstly, the location of the hotel is not strategic. There are no restaurant, 24 hour convenience store and atm. It’s also hard to find any transport here including Grab service. I have to go the town which is 20++ km away. The hotel wifi also problematic. I can’t use it and have to use my own data which also slow since the location of hotel is not good. I suggest this hotel make much improvement because not every of your customer has own transportation and make it easier and convenient.
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1 people find it helpful
Mohd F. b. A.
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Business
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8.5
/10
Reviewed 391 week(s) ago
Pleasant surprise to find a good and clean hotel in a small town.
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Muhammad fakhruddin
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Shopping and Culinary
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6.2
/10
Reviewed 403 week(s) ago
Checkout and check in were smooth. Breakfast is ok. The room floor is slippery, its like has been clean with soap and let dry. Need to walk carefully after leaving the toilet as our feet is wet and the floor is slippery. Aircond is a bit noisy at night.
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Muhammad S. B. Y.
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Backpacking
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8.4
/10
Reviewed 460 week(s) ago
Value for money, strategic area close to various amenities and close to the highway, others are all ok only towels are quite daif and bathrooms are smelly.
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NURULZAMAN B. A. N.
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Business
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7.9
/10
Reviewed 496 week(s) ago
Price is less satisfactory, compared to a rented room.
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Nadia Rosdin
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Family
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8.4
/10
Reviewed 514 week(s) ago
It was good. all the basic needs are available
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Borong B.
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Business
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8.3
/10
Reviewed 522 week(s) ago
ok, not bad, little smelly, but others are acceptable
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.