Does the hotel have wheelchair accessible rooms?

Yes, Berjaya Penang Hotel in Pulau Pinang offers wheelchair accessible rooms. These rooms are designed to provide comfort and convenience for guests with mobility needs, featuring accessible amenities and facilities to ensure a pleasant stay.

Is there a laundry service on Berjaya Penang Hotel?

Yes, Berjaya Penang Hotel offers laundry services for its guests. You can arrange for laundry service through the hotel's front desk or by following the instructions provided in your room. This service ensures that you have fresh and clean clothing throughout your stay.

Does the Berjaya Penang Hotel offer free wifi?

Yes, Berjaya Penang Hotel offers complimentary Wi-Fi access to all its guests. You can enjoy free internet connectivity throughout your stay, whether you're in your room or in the hotel's public areas.

What is the nearest international and domestic airport?

The nearest international and domestic airport to Berjaya Penang Hotel, located in Pulau Pinang, is the Penang International Airport (PEN). This airport serves both international and domestic flights and is approximately 20 kilometers away from the hotel. It provides convenient access for travelers flying into or out of Penang, making it a suitable choice for guests staying at Berjaya Penang Hotel.

What is the nearest public transportation to get there?

The nearest public transportation option to Berjaya Penang Hotel in Pulau Pinang is the Rapid Penang bus service. The hotel is conveniently accessible via several bus routes that connect to major areas in Penang. Additionally, the Penang International Airport is approximately a 30-minute drive from the hotel, and taxis or ride-sharing services are readily available for direct transportation. For those preferring to use public transportation, the Komtar Bus Terminal is a central hub where you can find buses heading towards the hotel.

What are available facilities at Berjaya Penang Hotel?

There are top facilites at Berjaya Penang Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Berjaya Penang Hotel?

The standard check-in time at Berjaya Penang Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Berjaya Penang Hotel provide breakfast?

Yes, Berjaya Penang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

How many stars does Berjaya Penang Hotel have?

Berjaya Penang Hotel is a 4.0-star hotel.

How many floors does Berjaya Penang Hotel have?

Berjaya Penang Hotel has 29 floors.

How many rooms does Berjaya Penang Hotel have?

Berjaya Penang Hotel has 320 rooms in total.

Is there parking at Berjaya Penang Hotel?

Yes, Berjaya Penang Hotel provides a car park. Please contact the property directly for more details.

Does Berjaya Penang Hotel have a swimming pool?

Yes, a swimming pool is available at Berjaya Penang Hotel.

Does Berjaya Penang Hotel provide airport transfer?

Yes, Berjaya Penang Hotel provides airport transfer upon request. Please contact the property directly for more details.

What are the guest reviews for Berjaya Penang Hotel?

Berjaya Penang Hotel is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Berjaya Penang Hotel

Name: Berjaya Penang Hotel
Address: One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350, One-stop Midlands, Burmah Road, Penang, 10350, Malaysia
Rating: 8.3

Hotels

8.2

/10

Very Good

5,361 reviews

What Guests Say About Their Stay

Staff Friendliness (104)

Bedroom (89)

Surroundings (78)

Accessibility (74)

hernanto l.

10.0

/ 10

Great hotel with the best suitable location, particularly for Adventist visitors. Pleasant stay and friendly and useful staff. Highly recommended.

I***e

10.0

/ 10

Just across the Penang Adventist Hospital, approximately 3 minutes walk only. The room is clean, and the staff are very friendly and helpful! Especially since there's a plenty of stairs from the drop off until we reach the lobby so the staff helping us to bring our luggage is very helpful! The foods are tasty especially the noodle soup! It was a great stay ♡

Natalia s.

9.4

/ 10

The staff were very nice. They were so helpful. Always have a good breakfast to start a day. Berjaya Hotel is located near Gurney Plaza and Gurney Paragon mall, you can just walk to get there. Also, it’s close to Pulau Tikus Wet Market, where you can get all local and street food. Such a good place to stay. And if you were coming to Penang to have a medical tour (just like I did), it’s a good place to stay because it is located in front of Adventist Hospital.

Dewi t.

9.7

/ 10

I like this hotel.. maybe from the first time I went to Penang in 2015.. because I can walk to Gurney, and there are also many places to eat around this hotel.. everyone who works at this hotel is very friendly and helpful.. satisfied with this hotel.. and will return to Penang to stay at this hotel.. continued success in making the hotel successful.. 😍😍👍

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h***i

10.0

/ 10

The location of the hotel is close to RS Adventist, the hotel staff are very friendly and helpfull. the housekeeping staff named Sumathi is very good, friendly n fast n clean in cleaning my room.. thank you Sumathi thank you success

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In the Area

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One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Berjaya Penang Hotel which is formerly known as Georgetown City Hotel is the best accommodation to stay in George Town, Penang. All of the rooms in this hotel are well equipped with amazing amenities. Besides that, they have provides the best facilities and services for their guests. The guests can also have breakfast, lunch and dinner meal in a restaurant in Berjaya Penang Hotel. This hotel is strategically located near a few attraction places in George Town. It is convenient for the tourists to visit museums, malls, and other places in the city.

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What's around Berjaya Penang Hotel

One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350

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Overview of Berjaya Penang Hotel

Located in the heart of Georgetown, Berjaya Penang Hotel provides a comfortable and convenient base for exploring Penang's rich cultural heritage and modern attractions. With its strategic location, guests can easily access historical sites, vibrant street art, and delicious local cuisine.

Berjaya Penang Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Berjaya Penang Hotel

Featuring 320 rooms in total, Berjaya Penang Hotel offers well-appointed accommodations designed for relaxation and convenience. Guests can expect a seamless experience with attentive service and modern amenities.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Guests can enjoy a variety of facilities designed to enhance their stay, from a refreshing swimming pool to a well-equipped fitness center. The hotel also offers convenient services such as laundry and dry cleaning.

All of these Berjaya Penang Hotel facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

How to Get to Berjaya Penang Hotel

Reaching Berjaya Penang Hotel is easy, whether you're arriving from Penang International Airport or other parts of the island.

Transportation Options

Penang International Airport (PEN) is the primary gateway to the island. From the airport, taxis and ride-hailing services offer direct transportation to the hotel. Public buses are also available, providing a more budget-friendly option.

Navigating to the Hotel

Located in Georgetown, Berjaya Penang Hotel is easily accessible by car or public transport. Major roads lead directly to the hotel, and its central location makes it a convenient landmark for drivers.

Food Near Berjaya Penang Hotel

Penang is renowned for its culinary scene, and Berjaya Penang Hotel is surrounded by a diverse array of dining options.

Local Delights

Explore the nearby hawker stalls and restaurants offering iconic Penang dishes such as Char Kway Teow, Assam Laksa, and Nasi Kandar. These local eateries provide an authentic taste of Penang's culinary heritage.

International Cuisine

In addition to local fare, guests can find a variety of international restaurants within walking distance of the hotel. From Japanese to Italian, there's something to satisfy every palate.

Things to Do Around Berjaya Penang Hotel

Georgetown, a UNESCO World Heritage Site, offers a wealth of cultural and historical attractions just a stone's throw from Berjaya Penang Hotel.

Historical Sites

Visit landmarks such as Fort Cornwallis, the Clan Jetties, and Khoo Kongsi to delve into Penang's rich history and heritage. These sites offer a glimpse into the island's past and its diverse cultural influences.

Cultural Experiences

Explore the vibrant street art scene in Georgetown, visit local temples and mosques, or take a trishaw ride through the historic streets. Immerse yourself in the unique blend of cultures that defines Penang.

Why Berjaya Penang Hotel is Popular Among Travelers

Berjaya Penang Hotel is a popular choice for travelers seeking a comfortable and convenient stay in Penang. Its central location, well-appointed accommodations, and excellent service make it an ideal base for exploring the island.

Tips for First-Time Visitors

If you're planning your first trip to Penang and staying at Berjaya Penang Hotel, here are a few tips to enhance your experience.

What to Pack

Pack light, breathable clothing suitable for the tropical climate. Don't forget essentials such as sunscreen, insect repellent, and comfortable walking shoes.

Getting Around

Explore Georgetown on foot to fully appreciate its charm and character. Taxis and ride-hailing services are readily available for longer distances, and public buses offer an affordable transportation option.

Best Time to Stay at Berjaya Penang Hotel

The best time to visit Penang and stay at Berjaya Penang Hotel depends on your preferences regarding weather and crowd levels.

Weather Considerations

The dry season, from December to March, offers the most pleasant weather with lower humidity and less rainfall. However, this is also peak season, so expect higher prices and more tourists.

Festivals and Events

Consider visiting during festivals such as Chinese New Year or the George Town Heritage Celebrations to experience Penang's vibrant culture and traditions. Be sure to book your accommodation well in advance if traveling during these events.

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All facilities in Berjaya Penang Hotel

Swimming Pool

Fitness Center

Functional Hall

Lobby

Exterior

Hotel Services

Bellhop
Welcoming drinks
Concierge
Money changer
Front desk
24-hour Receptionist
24-hour security
Laundry service
Limited hours room service
Luggage storage
Medical service
Mobile
Multilingual staff
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Cloakroom
Family room
Heater
Non-smoking room
Swimming pool
Terrace

In-room Facilities

Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Photocopier
Projector
Theatre/auditorium

Food and Drinks

Bar
Breakfast
Buffet breakfast
Buffet lunch
Dining area
Snacks

Transportation

Airport transfer
Limited parking
Limo or town car service

Things to Do

Fitness center
Outdoor pool

Connectivity

Internet point
Free WiFi

Accessibilty

Disabled access friendly

Kids and Pets

Babysitting

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Berjaya Penang Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Malaysian rate only for Malaysian. The required documents can be in the form of soft copy.

Facility

Water Disruption open for limited number of guests per day from 10-1-2024 to 10-1-2024.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Berjaya Penang Hotel	320
Number of floors in Berjaya Penang Hotel	29
Another facilities in Berjaya Penang Hotel	Bellhop, Welcoming drinks, Concierge, Money changer, Front desk

Frequently asked question in Berjaya Penang Hotel

Does the Berjaya Penang Hotel provide a late check-out?

The availability of late check-out at Berjaya Penang Hotel is subject to the hotel's policy and room availability on the day of your departure. Guests interested in a late check-out are encouraged to inquire at the front desk during their stay. While the hotel strives to accommodate such requests, it is not guaranteed and may incur additional charges. It is advisable to make arrangements as early as possible to increase the likelihood of securing a late check-out.

Does the hotel provide early check-ins?

Early check-in at Berjaya Penang Hotel is subject to availability and cannot be guaranteed in advance. If you wish to check in early, it is recommended to contact the hotel directly on the day of your arrival to inquire about the possibility. Please note that additional charges may apply for early check-in, depending on the hotel's policy. To ensure a smooth experience, consider booking an additional night prior to your arrival if early access to your room is essential.

Is the Berjaya Penang Hotel pet-friendly?

The Berjaya Penang Hotel does not allow pets. Guests planning to travel with pets should consider alternative accommodations that are pet-friendly. Always check the hotel's specific policies before making a reservation to ensure a comfortable stay for you and your pet.

What is the cancellation policies?

The cancellation policies for Berjaya Penang Hotel can vary depending on the type of booking and the rate plan selected. Generally, hotels may offer different cancellation terms such as free cancellation up to a certain number of days before check-in, or non-refundable rates for discounted bookings. It is important to review the specific cancellation policy associated with your booking during the reservation process on Traveloka. Make sure to check the terms and conditions carefully to understand any potential charges or fees that may apply if you need to cancel or modify your reservation.

Does the hotel provide a car park?

Yes, Berjaya Penang Hotel provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay. However, it is always a good idea to check the availability of parking spaces upon arrival, as they may be subject to availability.

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More Reviews from Other Guests in Berjaya Penang Hotel

Overall Ratings & Reviews Berjaya Penang Hotel

Traveloka (5,006)

Other sources (355)

8.4

Very Good

From 5,006 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.1

Location

8.8

Service and Facilites

8.4

People often mention about Berjaya Penang Hotel

All

Keramahan Staff (72)

Kamar Tidur (62)

Suasana (55)

Kamar Mandi (54)

Variasi (53)

Akses (48)

Lingkungan Sekitar (47)

Ukuran Kamar (47)

Rasa (47)

Wifi (45)

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Traveler Reviews Berjaya Penang Hotel

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Customer reviews

A***A

Medical

10.0

/10

Reviewed 2 hour(s) ago

If I ever go to Penang, I'll definitely return to this hotel. It's a pleasure.

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Mutiara S. B. S.

10.0

/10

Reviewed 2 day(s) ago

The staff is very friendly and nice

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Sunilinder S.

8.5

/10

Reviewed 7 day(s) ago

Easy check-in and out. Good breakfast

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Jesslyn C.

Leisure

9.1

/10

Reviewed 1 week(s) ago

Hotel is clean but facility is old, staff are friendly and react fast, l like the locations as it is convenience, toilet should upgrade! Espeacially like the prayer room at level 2🙏🏻

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Verified Traveler

Medical

10.0

/10

Reviewed 1 week(s) ago

I knew this hotel since 2006 and keep on choosing this hotel as a place to stay during visit hospitals in Penang. They keep improving and developing the facilities and services. Always feel like stay at home. Keep serving with heart!

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David S. K. P.

Medical

8.4

/10

Reviewed 1 week(s) ago

The staff was friendly and helpful. We were disappointed. The room we booked was a Standard Room. We checked in at 2:00 PM local time. Then we were offered an upgrade to a Superior Room. To our disappointment, the upgraded room was a Standard Room. Room 1709

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1 people find it helpful

abdiyanto h.

10.0

/10

Reviewed 2 week(s) ago

Friendly staff starting from FO, Security, Restaurant

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Accommodation's Reply

10 Dec 2025

Mr. Abdiyanto H., Thank you for your positive review. We are delighted to hear that the friendliness of our receptionists, security guards, and restaurant staff impressed you. We hope to welcome you back again.

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S***n

6.7

/10

Reviewed 2 week(s) ago

It is good. But it is an old hotel. Same as Berjaya Times Square Kl vibes. Basically the room in picture and actual same. Just the color and wall/ceiling condition doesnt promising the same. Knowing Berjaya group is so rich, maybe can consider this 29 years old to be total refurbish. Parking is very tight. And limited if there is function on the day time

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Accommodation's Reply

10 Dec 2025

Dear S***n, Thank you for your feedback. We appreciate your comments on the hotel condition and parking, and will take them into consideration for future improvements. We hope to welcome you again.

C***a

8.5

/10

Reviewed 2 week(s) ago

It's quite clean, in a great location, but the price is a bit high. When we arrived at the hotel, we were charged tax. Hahahaha…

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Accommodation's Reply

10 Dec 2025

Thank you for your review, C*a. We are glad you found our restaurant clean, tidy, and conveniently located. Taxes and fees are in accordance with government regulations. We hope to welcome you again next time.

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H***i

8.5

/10

Reviewed 2 week(s) ago

Near the hospital, near the mall, also close to the food court.

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Accommodation's Reply

10 Dec 2025

Hello H*i, thank you for your review. We are glad to hear that the hotel's location near the hospital, shopping malls, and food courts made your stay more convenient. We hope to welcome you back again.

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Verified Traveler

9.1

/10

Reviewed 3 week(s) ago

I have stayed at this hotel many times.

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Accommodation's Reply

10 Dec 2025

Dear G*t, Thank you for your loyalty. We truly appreciate your trust and look forward to welcoming you back whenever you visit.

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R***o

9.0

/10

Reviewed 3 week(s) ago

Very suitable for those who want to seek treatment at Adventist Hospital

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Accommodation's Reply

10 Dec 2025

Dear Mr. R*o, Thank you for your review. We are pleased that our hotel was a suitable choice for guests visiting the Adventist Hospital. We hope to welcome you back again.

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Verified Traveler

Medical

9.4

/10

Reviewed 4 week(s) ago

Very nice place, clean rooms, comfort and the best view. Breakfast is the most awaited because everything is delicious.

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1 people find it helpful

Accommodation's Reply

10 Dec 2025

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were impressed with our room cleanliness, comfort, view, and breakfast. We look forward to welcoming you back again.

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Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

The staff is friendly, and the check-in and check-out process is very easy. There is an additional RM 13 tax for foreign tourists in addition to the booking price on Traveloka. The breakfast food is very varied and the menu is all vegetarian. At night, you can hear the sound of music because it is close to the karaoke room, apparently in the next building.

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Accommodation's Reply

24 Nov 2025

Dear G***t Thank you for your review. We are very pleased that our staff were friendly and that check-in and check-out went smoothly. We apologize for any inconvenience caused by the additional fee for foreign tourists and the loud music coming from the adjacent building at night. We also take your feedback on the vegetarian breakfast very seriously and will share it with our Food and Beverage department to improve our menu. Thank you for your valuable feedback and we will continue to strive to improve our service.

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D***i

Medical

8.4

/10

Reviewed 6 week(s) ago

The location is very close to Penang Adventist Hotel but the area around the hotel is a bit quiet, the staff are very friendly and polite except for one female staff member who I met during breakfast on my last day of stay, a bit shocked because I stayed there for 5 nights, all the staff were very good, the room is clean but not soundproof so even if the neighbor is taking a shower you can hear the sound of the water, the isle carpet smells a bit musty so when I got out of the elevator to the room I immediately smelled the aroma

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Accommodation's Reply

24 Nov 2025

Dear D***i Thank you for your detailed comments. We are delighted that you found our hotel's location convenient. Except for breakfast on your last day, all of our staff were warm, friendly, and courteous throughout your stay. We sincerely apologize for any inconvenience this may have caused, and apologize for the noise from adjacent rooms and the smell of carpet in the hallway. We have forwarded your comments to our housekeeping and operations teams, and we will strive to make improvements as soon as possible to ensure an even more comfortable stay.

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R***d

8.5

/10

Reviewed 6 week(s) ago

As usual, booked tru this, I am with my wife, the hotel will give you double bed even you asked for special arrangements. We are not priority

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Accommodation's Reply

24 Nov 2025

Dear R***d, Thank you for your feedback. We sincerely apologise if your special request for a double bed was not fulfilled and for any inconvenience this caused during your stay. We understand your frustration, and we will share your comments with our Front Office team to ensure better attention to guest preferences in the future. We appreciate you bringing this to our attention.

NUR A. A. B. A.

Medical

10.0

/10

Reviewed 6 week(s) ago

easy access to Adventist Hospital just walk across the street.

1 people find it helpful

Accommodation's Reply

24 Nov 2025

Dear NUR A. A. B. A. Thank you for your feedback. We are glad to hear that you found our location convenient with easy access to Adventist Hospital just across the street. We hope to welcome you again on your next visit.

e***i

Medical

10.0

/10

Reviewed 6 week(s) ago

The service is friendly and the food is delicious.

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Accommodation's Reply

24 Nov 2025

Dear e***i Thank you for your feedback. We are so glad you enjoyed our warm and courteous service and delicious food. We look forward to welcoming you back again.

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p***i

Medical

10.0

/10

Reviewed 7 week(s) ago

Easy check in, friendly service, same as 13 years ago

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Accommodation's Reply

24 Nov 2025

Dear p***i Thank you for your feedback. The check-in process was very convenient, and we received the same warm and friendly service as we did 13 years ago. We look forward to welcoming you back and will strive to provide you with an even better experience.

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d***y

10.0

/10

Reviewed 7 week(s) ago

It's great, very satisfying, thank you.

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Accommodation's Reply

24 Nov 2025

Dear d***y Thank you for your feedback! We're so glad you enjoyed your stay. We look forward to welcoming you back.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Berjaya Penang Hotel

What Guests Say About Their Stay

Main Facilities

Available Room Types in Berjaya Penang Hotel

Speed up your search by choosing what you need

What's around Berjaya Penang Hotel

Discover More About Berjaya Penang Hotel

Overview of Berjaya Penang Hotel

Berjaya Penang Hotel

What to Expect When Staying at Berjaya Penang Hotel

How to Get to Berjaya Penang Hotel

Transportation Options

Navigating to the Hotel

Food Near Berjaya Penang Hotel

Local Delights

International Cuisine

Things to Do Around Berjaya Penang Hotel

Historical Sites

Cultural Experiences

Why Berjaya Penang Hotel is Popular Among Travelers

Tips for First-Time Visitors

What to Pack

Getting Around

Best Time to Stay at Berjaya Penang Hotel

Weather Considerations

Festivals and Events

Book with Traveloka

Why Book with Traveloka

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

“User-Friendly & Worth It”

“Cross-Country Booking Made Easy”

“Most Trusted Travel App!”

All facilities in Berjaya Penang Hotel

Hotel Services

Public Facilities

General

In-room Facilities

Nearby Facilities

Business Facilities

Food and Drinks

Transportation

Things to Do

Connectivity

Accessibilty

Kids and Pets

Shuttle Service

Accommodation Policy & General Information in Berjaya Penang Hotel

Check-in/Check-out Time

Required Documents

Facility

General Information

Frequently asked question in Berjaya Penang Hotel

More Reviews from Other Guests in Berjaya Penang Hotel

Overall Ratings & Reviews Berjaya Penang Hotel

8.3

8.3

8.1

8.8

8.4

Traveler Reviews Berjaya Penang Hotel

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Overall Ratings & Reviews Berjaya Penang Hotel

8.3

8.3

8.1

8.8

8.4

Traveler Reviews Berjaya Penang Hotel