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Berjaya Penang Hotel
Hotels
8.4
/10
Very Good
4,420 reviews
What Guests Say About Their Stay
Staff Friendliness (90)
Bedroom (77)
Surroundings (68)
Accessibility (64)
hernanto l.
10.0
/ 10
Great hotel with the best suitable location, particularly for Adventist visitors. Pleasant stay and friendly and useful staff. Highly recommended.
I***e
10.0
/ 10
Just across the Penang Adventist Hospital, approximately 3 minutes walk only. The room is clean, and the staff are very friendly and helpful! Especially since there's a plenty of stairs from the drop off until we reach the lobby so the staff helping us to bring our luggage is very helpful! The foods are tasty especially the noodle soup! It was a great stay ♡
Natalia s.
9.4
/ 10
The staff were very nice. They were so helpful. Always have a good breakfast to start a day. Berjaya Hotel is located near Gurney Plaza and Gurney Paragon mall, you can just walk to get there. Also, it’s close to Pulau Tikus Wet Market, where you can get all local and street food. Such a good place to stay. And if you were coming to Penang to have a medical tour (just like I did), it’s a good place to stay because it is located in front of Adventist Hospital.
K***n
9.7
/ 10
At that price, the facilities are quite complete. The breakfast menu is also delicious and quite varied. The staff is very helpful; every time you need room service, it is always provided and attended to. The staff is also quick to respond if there are problems and need help. If I go to Penang again, I will definitely stay at Berjaya again.
ARIFIN NAINGGOLAN
9.1
/ 10
Hotel dengan harga yang terjangkau tetapi memiliki fasilitas yang menyenangkan. Lokasi yang sangat strategis terutama sangat dekat dengan Rumah Sakit Adventis. Sangat dekat ke mana-mana dan layanan yang sempurna. Puas menginap di hotel Berjaya.
In the Area
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One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Berjaya Penang Hotel
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What's around Berjaya Penang Hotel
One-stop Midlands, Burmah Road, Georgetown, Gurney Drive, Penang, Malaysia, 10350
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Overview of Berjaya Penang Hotel
Located in the heart of Georgetown, Berjaya Penang Hotel provides a comfortable and convenient base for exploring Penang's rich cultural heritage and modern attractions. With its strategic location, guests can easily access historical sites, vibrant street art, and delicious local cuisine.
Berjaya Penang Hotel
, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.What to Expect When Staying at Berjaya Penang Hotel
Featuring 320 rooms in total, Berjaya Penang Hotel offers well-appointed accommodations designed for relaxation and convenience. Guests can expect a seamless experience with attentive service and modern amenities.
The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.
Guests can enjoy a variety of facilities designed to enhance their stay, from a refreshing swimming pool to a well-equipped fitness center. The hotel also offers convenient services such as laundry and dry cleaning.
All of these Berjaya Penang Hotel facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.
How to Get to Berjaya Penang Hotel
Reaching Berjaya Penang Hotel is easy, whether you're arriving from Penang International Airport or other parts of the island.
Transportation Options
Penang International Airport (PEN) is the primary gateway to the island. From the airport, taxis and ride-hailing services offer direct transportation to the hotel. Public buses are also available, providing a more budget-friendly option.
Navigating to the Hotel
Located in Georgetown, Berjaya Penang Hotel is easily accessible by car or public transport. Major roads lead directly to the hotel, and its central location makes it a convenient landmark for drivers.
Food Near Berjaya Penang Hotel
Penang is renowned for its culinary scene, and Berjaya Penang Hotel is surrounded by a diverse array of dining options.
Local Delights
Explore the nearby hawker stalls and restaurants offering iconic Penang dishes such as Char Kway Teow, Assam Laksa, and Nasi Kandar. These local eateries provide an authentic taste of Penang's culinary heritage.
International Cuisine
In addition to local fare, guests can find a variety of international restaurants within walking distance of the hotel. From Japanese to Italian, there's something to satisfy every palate.
Things to Do Around Berjaya Penang Hotel
Georgetown, a UNESCO World Heritage Site, offers a wealth of cultural and historical attractions just a stone's throw from Berjaya Penang Hotel.
Historical Sites
Visit landmarks such as Fort Cornwallis, the Clan Jetties, and Khoo Kongsi to delve into Penang's rich history and heritage. These sites offer a glimpse into the island's past and its diverse cultural influences.
Cultural Experiences
Explore the vibrant street art scene in Georgetown, visit local temples and mosques, or take a trishaw ride through the historic streets. Immerse yourself in the unique blend of cultures that defines Penang.
Why Berjaya Penang Hotel is Popular Among Travelers
Berjaya Penang Hotel is a popular choice for travelers seeking a comfortable and convenient stay in Penang. Its central location, well-appointed accommodations, and excellent service make it an ideal base for exploring the island.
Tips for First-Time Visitors
If you're planning your first trip to Penang and staying at Berjaya Penang Hotel, here are a few tips to enhance your experience.
What to Pack
Pack light, breathable clothing suitable for the tropical climate. Don't forget essentials such as sunscreen, insect repellent, and comfortable walking shoes.
Getting Around
Explore Georgetown on foot to fully appreciate its charm and character. Taxis and ride-hailing services are readily available for longer distances, and public buses offer an affordable transportation option.
Best Time to Stay at Berjaya Penang Hotel
The best time to visit Penang and stay at Berjaya Penang Hotel depends on your preferences regarding weather and crowd levels.
Weather Considerations
The dry season, from December to March, offers the most pleasant weather with lower humidity and less rainfall. However, this is also peak season, so expect higher prices and more tourists.
Festivals and Events
Consider visiting during festivals such as Chinese New Year or the George Town Heritage Celebrations to experience Penang's vibrant culture and traditions. Be sure to book your accommodation well in advance if traveling during these events.
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All facilities in Berjaya Penang Hotel
Swimming Pool
Fitness Center
Functional Hall
Lobby
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Cloakroom
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Terrace
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
- Theatre/auditorium
Food and Drinks
- Bar
- Breakfast
- Buffet breakfast
- Buffet lunch
- Dining area
- Snacks
Transportation
- Airport transfer
- Limited parking
- Limo or town car service
Things to Do
- Fitness center
- Outdoor pool
Connectivity
- Internet point
- Free WiFi
Accessibilty
- Disabled access friendly
Kids and Pets
- Babysitting
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Berjaya Penang Hotel
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card, Malaysian rate only for Malaysian. The required documents can be in the form of soft copy.
Facility
Water Disruption open for limited number of guests per day from 10-1-2024 to 10-1-2024.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Berjaya Penang Hotel | 320 |
Number of floors in Berjaya Penang Hotel | 29 |
Another facilities in Berjaya Penang Hotel | Bellhop, Welcoming drinks, Concierge, Money changer, Front desk |
Frequently asked question in Berjaya Penang Hotel
Does the Berjaya Penang Hotel provide a late check-out?
The availability of late check-out at Berjaya Penang Hotel is subject to the hotel's policy and room availability on the day of your departure. Guests interested in a late check-out are encouraged to inquire at the front desk during their stay. While the hotel strives to accommodate such requests, it is not guaranteed and may incur additional charges. It is advisable to make arrangements as early as possible to increase the likelihood of securing a late check-out.
Does the hotel provide early check-ins?
Early check-in at Berjaya Penang Hotel is subject to availability and cannot be guaranteed in advance. If you wish to check in early, it is recommended to contact the hotel directly on the day of your arrival to inquire about the possibility. Please note that additional charges may apply for early check-in, depending on the hotel's policy. To ensure a smooth experience, consider booking an additional night prior to your arrival if early access to your room is essential.
Is the Berjaya Penang Hotel pet-friendly?
The Berjaya Penang Hotel does not allow pets. Guests planning to travel with pets should consider alternative accommodations that are pet-friendly. Always check the hotel's specific policies before making a reservation to ensure a comfortable stay for you and your pet.
What is the cancellation policies?
The cancellation policies for Berjaya Penang Hotel can vary depending on the type of booking and the rate plan selected. Generally, hotels may offer different cancellation terms such as free cancellation up to a certain number of days before check-in, or non-refundable rates for discounted bookings. It is important to review the specific cancellation policy associated with your booking during the reservation process on Traveloka. Make sure to check the terms and conditions carefully to understand any potential charges or fees that may apply if you need to cancel or modify your reservation.
Does the hotel provide a car park?
Yes, Berjaya Penang Hotel provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking during their stay. However, it is always a good idea to check the availability of parking spaces upon arrival, as they may be subject to availability.
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More Reviews from Other Guests in Berjaya Penang Hotel
Overall Ratings & Reviews Berjaya Penang Hotel
Traveloka (4,069)
Other sources (351)
8.5
Very Good
From 4,069 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.1
Location
8.8
Service and Facilites
8.4
People often mention about Berjaya Penang Hotel
All
Staff Friendliness (60)
Bedroom (50)
Ambiance (46)
Variety (45)
Bathroom (44)
Accessibility (41)
Surroundings (39)
Room Space (39)
Wifi (37)
Taste (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Berjaya Penang Hotel
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Medical
10.0
/10
Reviewed 17 hour(s) ago
My parents have been at Adventist Hospital for 13 years, every time they have a check-up, they always stay in Berjaya and everything is fine. Mr. Rolando at the door is also very good. Thank you Berjaya.
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2***a
8.5
/10
Reviewed 4 day(s) ago
food could probably be varied more
See original
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Verified Traveler
Medical
8.5
/10
Reviewed 4 day(s) ago
Ambience hotel is good, staff friendly and helpful
Find this review helpful?
N***l
Medical
10.0
/10
Reviewed 7 day(s) ago
Strategic location, near hospitals and malls
See original
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R***i
Medical
10.0
/10
Reviewed 1 week(s) ago
very interesting and fun, because the location is in the middle of the city and access to anywhere can be found easily.
See original
1 people find it helpful
R***i
Medical
10.0
/10
Reviewed 1 week(s) ago
Hi...thank you for giving me the time to give a review about my experience staying at Berjaya Hotel Penang, I am interested in staying at this hotel because the access from this hotel to the hospital we want to go to is very close, because its strategic location is in the middle of the city, making it easier for every traveler to reach the interesting places they want to visit.
The atmosphere and facilities of the hotel that we received are in accordance with the very affordable price
The food provided at breakfast is quite tasty in my opinion, there are many types of food and drinks, with a fairly good taste. and the hotel staff give a good impression to visitors and are friendly and polite.
and this hotel is one of my favorite hotels when visiting again.
Read More
See original
Find this review helpful?
R***i
Medical
9.7
/10
Reviewed 1 week(s) ago
access to every location close by and affordable prices with the facilities provided
See original
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H***a
Medical
9.1
/10
Reviewed 2 week(s) ago
That's a nice experience in here. Staffs are very, very kind.
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear H***a,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Verified Traveler
Medical
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and polite. Note: The room lighting could be brighter. Other than that, everything was fine.
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear G*t, Thank you for your review! We appreciate that our staff were friendly and polite. We appreciate your feedback on the lighting in our room and will take it into consideration for future improvements. We hope to welcome you back soon!
See original
NH
Nova H. M.
Medical
8.5
/10
Reviewed 2 week(s) ago
I found the room spacious and close to the hospital, so we could walk. There were also restaurants nearby, so we walked around. We were happy.
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Nova H. M., Thank you for your review! We are glad you enjoyed the location and the comfort of our room. We look forward to welcoming you back again.
See original
a***a
9.7
/10
Reviewed 3 week(s) ago
The staff is friendly, the location is also close to Adventist Hospital and the prices are very affordable.
See original
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear A*a, Thank you for your wonderful review! We're glad you enjoyed our friendly staff, convenient location, and reasonable prices. We look forward to welcoming you back soon!
See original
Verified Traveler
Staycation
10.0
/10
Reviewed 3 week(s) ago
Nice place to stay with reasonable price
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear G***t,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
I***a
Medical
9.7
/10
Reviewed 3 week(s) ago
The hotel is comfortable and the food is delicious. Recommended hotel in Penang.
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Guest, Thank you for your review and feedback! We are glad you enjoyed our hotel and our food. We hope to welcome you back again soon.
See original
N***r
Business
8.3
/10
Reviewed 5 week(s) ago
There's a shuttle to the hospital. There are Thai, mamak, and Indonesian food stalls. Walk a little to the left and you'll find many shopping malls. The bus stop is right in front of the hotel.
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear N*r, Thank you for your review! We are glad you enjoyed our convenient location and surrounding amenities. We look forward to welcoming you back again.
See original
C***e
Medical
7.9
/10
Reviewed 7 week(s) ago
theres a something dirty at sheet
Find this review helpful?
Accommodation's Reply
17 Sep 2025
Dear C***e,
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.
wl
wanda l. s.
Medical
8.8
/10
Reviewed 8 week(s) ago
The location of the hotel is very strategic, the only thing lacking is that the AC is not cold
See original
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Accommodation's Reply
11 Sep 2025
Dear Wanda L. S., Thank you for your review. We're glad you enjoyed our hotel's convenient location. We apologize for any inconvenience regarding the air conditioning, and we will address this issue immediately to improve our service in the future.
See original
A***a
8.5
/10
Reviewed 8 week(s) ago
I felt helped by the hotel staff in finding information.
See original
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Accommodation's Reply
11 Sep 2025
Dear A*a, Thank you for your review. We're glad our staff was able to assist you with your information. We hope you had a pleasant stay, and we look forward to your next visit.
See original
hl
hernanto l.
10.0
/10
Reviewed 8 week(s) ago
Great hotel with the best suitable location, particularly for Adventist visitors. Pleasant stay and friendly and useful staff. Highly recommended.
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Guest,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
E***a
Medical
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly and helpful.
It has complete facilities and is close to the city.
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear E*a, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the comprehensive facilities, and the location of our hotel. We look forward to welcoming you back soon.
See original
M***N
Staycation
6.1
/10
Reviewed 9 week(s) ago
hotel is old and not well maintained, room so small, however thr staff were friendly and helpful, but this hotel can be much better,
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear M***N,
Thank you for your honest feedback. We're glad to hear our staff were friendly and helpful. We acknowledge your concerns about the condition and size of the room, and we’re working on improvements to enhance our guests' experience.
We appreciate your input and hope to serve you better in the future.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Berjaya Penang Hotel
Traveloka (4,069)
Other sources (351)
8.5
Very Good
From 4,069 reviews
Provided by travelers on
Cleanliness
8.3
Room Comfort
8.3
Meal
8.1
Location
8.8
Service and Facilites
8.4
People often mention about Berjaya Penang Hotel
All
Staff Friendliness (60)
Bedroom (50)
Ambiance (46)
Variety (45)
Bathroom (44)
Accessibility (41)
Surroundings (39)
Room Space (39)
Wifi (37)
Taste (37)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Berjaya Penang Hotel
Number of reviews per page
20
40
Customer reviews
Verified Traveler
Medical
10.0
/10
Reviewed 17 hour(s) ago
My parents have been at Adventist Hospital for 13 years, every time they have a check-up, they always stay in Berjaya and everything is fine. Mr. Rolando at the door is also very good. Thank you Berjaya.
See original
Find this review helpful?
2***a
8.5
/10
Reviewed 4 day(s) ago
food could probably be varied more
See original
Find this review helpful?
Verified Traveler
Medical
8.5
/10
Reviewed 4 day(s) ago
Ambience hotel is good, staff friendly and helpful
Find this review helpful?
N***l
Medical
10.0
/10
Reviewed 7 day(s) ago
Strategic location, near hospitals and malls
See original
Find this review helpful?
R***i
Medical
10.0
/10
Reviewed 1 week(s) ago
very interesting and fun, because the location is in the middle of the city and access to anywhere can be found easily.
See original
1 people find it helpful
R***i
Medical
10.0
/10
Reviewed 1 week(s) ago
Hi...thank you for giving me the time to give a review about my experience staying at Berjaya Hotel Penang, I am interested in staying at this hotel because the access from this hotel to the hospital we want to go to is very close, because its strategic location is in the middle of the city, making it easier for every traveler to reach the interesting places they want to visit.
The atmosphere and facilities of the hotel that we received are in accordance with the very affordable price
The food provided at breakfast is quite tasty in my opinion, there are many types of food and drinks, with a fairly good taste. and the hotel staff give a good impression to visitors and are friendly and polite.
and this hotel is one of my favorite hotels when visiting again.
Read More
See original
Find this review helpful?
R***i
Medical
9.7
/10
Reviewed 1 week(s) ago
access to every location close by and affordable prices with the facilities provided
See original
Find this review helpful?
H***a
Medical
9.1
/10
Reviewed 2 week(s) ago
That's a nice experience in here. Staffs are very, very kind.
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear H***a,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Verified Traveler
Medical
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly and polite. Note: The room lighting could be brighter. Other than that, everything was fine.
See original
Find this review helpful?
Accommodation's Reply
23 Oct 2025
Dear G*t, Thank you for your review! We appreciate that our staff were friendly and polite. We appreciate your feedback on the lighting in our room and will take it into consideration for future improvements. We hope to welcome you back soon!
See original
NH
Nova H. M.
Medical
8.5
/10
Reviewed 2 week(s) ago
I found the room spacious and close to the hospital, so we could walk. There were also restaurants nearby, so we walked around. We were happy.
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Nova H. M., Thank you for your review! We are glad you enjoyed the location and the comfort of our room. We look forward to welcoming you back again.
See original
a***a
9.7
/10
Reviewed 3 week(s) ago
The staff is friendly, the location is also close to Adventist Hospital and the prices are very affordable.
See original
1 people find it helpful
Accommodation's Reply
23 Oct 2025
Dear A*a, Thank you for your wonderful review! We're glad you enjoyed our friendly staff, convenient location, and reasonable prices. We look forward to welcoming you back soon!
See original
Verified Traveler
Staycation
10.0
/10
Reviewed 3 week(s) ago
Nice place to stay with reasonable price
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear G***t,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
I***a
Medical
9.7
/10
Reviewed 3 week(s) ago
The hotel is comfortable and the food is delicious. Recommended hotel in Penang.
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Guest, Thank you for your review and feedback! We are glad you enjoyed our hotel and our food. We hope to welcome you back again soon.
See original
N***r
Business
8.3
/10
Reviewed 5 week(s) ago
There's a shuttle to the hospital. There are Thai, mamak, and Indonesian food stalls. Walk a little to the left and you'll find many shopping malls. The bus stop is right in front of the hotel.
See original
1 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear N*r, Thank you for your review! We are glad you enjoyed our convenient location and surrounding amenities. We look forward to welcoming you back again.
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C***e
Medical
7.9
/10
Reviewed 7 week(s) ago
theres a something dirty at sheet
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Accommodation's Reply
17 Sep 2025
Dear C***e,
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.
wl
wanda l. s.
Medical
8.8
/10
Reviewed 8 week(s) ago
The location of the hotel is very strategic, the only thing lacking is that the AC is not cold
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Accommodation's Reply
11 Sep 2025
Dear Wanda L. S., Thank you for your review. We're glad you enjoyed our hotel's convenient location. We apologize for any inconvenience regarding the air conditioning, and we will address this issue immediately to improve our service in the future.
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A***a
8.5
/10
Reviewed 8 week(s) ago
I felt helped by the hotel staff in finding information.
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Accommodation's Reply
11 Sep 2025
Dear A*a, Thank you for your review. We're glad our staff was able to assist you with your information. We hope you had a pleasant stay, and we look forward to your next visit.
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hl
hernanto l.
10.0
/10
Reviewed 8 week(s) ago
Great hotel with the best suitable location, particularly for Adventist visitors. Pleasant stay and friendly and useful staff. Highly recommended.
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Guest,
Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
E***a
Medical
10.0
/10
Reviewed 8 week(s) ago
The hotel staff was very friendly and helpful.
It has complete facilities and is close to the city.
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Accommodation's Reply
11 Sep 2025
Dear E*a, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the comprehensive facilities, and the location of our hotel. We look forward to welcoming you back soon.
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M***N
Staycation
6.1
/10
Reviewed 9 week(s) ago
hotel is old and not well maintained, room so small, however thr staff were friendly and helpful, but this hotel can be much better,
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Accommodation's Reply
11 Sep 2025
Dear M***N,
Thank you for your honest feedback. We're glad to hear our staff were friendly and helpful. We acknowledge your concerns about the condition and size of the room, and we’re working on improvements to enhance our guests' experience.
We appreciate your input and hope to serve you better in the future.
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