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Berjaya Times Square Hotel, Kuala Lumpur

Hotels
No.1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Staffs have been vaccinated for COVID-19.
EXTERIOR_BUILDING Berjaya Times Square Hotel, Kuala Lumpur
EXTERIOR_BUILDING Berjaya Times Square Hotel, Kuala Lumpur
LOBBY Berjaya Times Square Hotel, Kuala Lumpur
BEDROOM Berjaya Times Square Hotel, Kuala Lumpur
SWIMMING_POOL Berjaya Times Square Hotel, Kuala Lumpur
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Traveloka
8.3 Impressive
From 1,496 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
one stop hotel..great location, it's easy to find everything you need at berjaya Times square mall..
Fiko F.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

No.1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Available Room Types in Berjaya Times Square Hotel, Kuala Lumpur

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Per Night
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Check-in
Thu, 23 Mar 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 1,496 reviews
8.3
Impressive
Fantastic
485
Very Good
659
Satisfying
112
Average
240
Poor
0
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Meal
Location
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friendly staffs (5)
tasty breakfast (2)
comfortable room (1)
spacious room (18)
great view (2)
great location (12)
tasty food (3)
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Arizona a. m.
9.1
/ 10
13 Mar 2023

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AY
Ahmad Y. B. A. R.
9.4
/ 10
13 Mar 2023
Staycation
This location is perfect for family vacation. The room is clean, very spacious, with good view. There is indoor theme park at the mall below. There is also link bridge to LRT at level 1 where you can go to KLCC and Pavilion.

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RA
Ricardo A.
8.6
/ 10
20 Feb 2023
We stayed in a family room on the 22nd floor. At first, the view from the room was amazing, the amenities in the room were great, and the room is spacious, but unfortunately, it lacks cleanliness. The room seems dusty, and the double bed might have had dust mites that caused allergy symptoms. We weren't able to sleep comfortably due to the constant sneezing. Moreover, the hallways on the 22nd floor were sultry. Bad ventilation, and it seems no air conditioners were turned on. Also, the water heater was not working really well; it took almost an hour to heat the water. Overall, it was not worth the spending to stay here with the facilities given.

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Accommodation's Reply

22 Feb 2023
Dear Ricardo. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for sharing your experience with us. We are pleased to hear that you had enjoyed the spacious room with the magnificent view from the higher floor. However, we would like to sincerely apologize for the discomfort and the unpleasantries you had on other areas. Rest assured that we will highlight the issues to the team concerned to be more attentive to the remarks you have highlighted and to ensure our guests experience the best of their stay with us. We certainly look forward to welcome you back for a more pleasant experience. Sincerely. May Cheong | Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
TC
TAN C. K.
9.7
/ 10
06 Feb 2023
Holiday
I had a good experience at this hotel during the Chinese New Year holidays! Room was nice and clean. Breakfast was good. Thank you! Just a side comment here. I almost got robbed at the men 's toilet of the Berjaya Times Square mall, Level 6/7 closer to the theme park and play area. The security there needs to be beefed up or close the toilets there if security cannot be improved. 3 Malay men in twenties/early thirties were loitering in the men 's toilet looking for victims to rob them.

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Accommodation's Reply

14 Feb 2023
Dear Calvin. Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and to share your experience. We are most delighted to read that overall you had a great Lunar New Year holiday. However, we regret to read your feedback and we will highlight the issue to the management of the shopping mall to improve the measures of public safety and security. Nevertheless, we look forward to welcome you back for a more pleasant experience. Sincerely. May Cheong | Hotel Manager. Berjaya Times Square Hotel, Kuala Lumpur.
AM
Abdul M. A.
9.7
/ 10
26 Dec 2022
Holiday
Excellent, would like to come again the next holiday. 10/10 ⭐😊.

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Accommodation's Reply

30 Dec 2022
Dear Abdul Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and to share your experience with us. We are most delighted to read that you had an excellent experience during your recent visit. It was our pleasure having you as our guest, we certainly look forward to your next visit for another great holiday. Best Wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur
AB
Anuar B. A. H.
9.7
/ 10
20 Dec 2022
Holiday
Excellent Good service through the journey.

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Accommodation's Reply

23 Dec 2022
Dear Anuar Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and to share your experience with us. It is a real delighted to hear that overall you had an exceptional stay with us and were especially impressed with the warm services provided by our team. Your kind words in recognition of their efforts is much appreciated. We certainly look forward to welcoming you back for another great experience. Sincerely May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
KY
Kamsani Y.
6.1
/ 10
13 Dec 2022
Holiday
Carpet flooring very dissapointed. Stains all over on sofa. Network wireless very week less than 3mbs. No action taken when reports.

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Accommodation's Reply

16 Dec 2022
Dear Kamsani Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and to share your experience with us. We are sincerely concerned and apologize for the unpleasant experience that had been caused due to the cleanliness, poor network and the service shortfall which had upset you. Kindly be assured that we will focus our best efforts to make immediate improvement on the issues highlighted. We appreciate your feedback on areas for improvement and we certainly look forward to welcoming you back for a more pleasant experience. Best wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
OH
Ouh H. L.
8.3
/ 10
03 Dec 2022
Staycation
Under the club premier, there exclusive use of club lounge for breakfasts and drinks during the day at the cafe. Good service of members of the cafes. However, we requested earlier 2 months ago before check in to request total of 3 rooms of the same levels, there is no arrangement and effort made which is disappointing.

1 people found this helpful

Accommodation's Reply

15 Dec 2022
Dear Ouh Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and to share your experience with us. We are delighted to read that you had enjoyed the Club Premier Privileges and the caring hospitality extended by our F&B team had greatly enhance your stay experience. However, we would like to sincerely apologize that we were not able to accommodate to your request. Kindly be assured that we take your feedback seriously and will definitively investigate your experience and focus our best efforts to review and make immediate improvements. We hope to have the opportunity to welcome you back for a more pleasant experience. Best wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
HH
Hoo H. S.
6.5
/ 10
12 Nov 2022
Business
Tired to comment as there will be no changes. Best I can do is change hotel when I go Kuala Lumpur for business meeting 😊.

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Accommodation's Reply

14 Nov 2022
Dear Hwa Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for taking the time to review your stay. We would like to sincerely apologize that you did not have a pleasant experience during your recent visit. Your comments are much appreciated as guests’ feedback is of utmost importance to us, it also help us to make correct response to the issues raised. We certainly look forward to welcoming you back for a more pleasant experience. Best wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
IH
Ishfihanna H. S.
6.1
/ 10
07 Nov 2022
Holiday
The AC wasn't cold enough so I complained two times before leaving the room. When I got back, the whole bathroom was heavily flooded and they haven't fixed it yet. Thankfully they assigned me to a new room and I had to move at 2 AM because they failed to fix the AC since afternoon.

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Accommodation's Reply

12 Nov 2022
Dear Ishfi Warmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur. Thank you for staying with us and to share your valuable feedback with us. First, we would like to sincerely apologize for the unpleasant experience on the mal function of the air conditioner and the water leakage in the bathroom which had upset you. Kindly be assured that we will do all necessary check and to resolve these issues promptly. Meanwhile we are glad that you were pleased with the new room assigned to you. We certainly look forward to your next visit for a more pleasant experience in the near future. Best wishes May Cheong | Hotel Manager Berjaya Times Square Hotel, Kuala Lumpur.
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Extra Breakfast
Accommodation charges MYR 38.00/guest for extra breakfast.
Breakfast
Breakfast at the accommodation will be provided from 06:30 - 10:30.
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Hotel Description

In Kuala Lumpur, Berjaya Times Square is well-known by the locals and is the most visited shopping mall in Kuala Lumpur. With a great place to shop, you need an equal great accommodation to stay during your visit. The Berjaya Times Square Hotel Kuala Lumpur is a luxurious five-star hotel that provides you all the comfort you need throughout your stay. Either you are on a business trip or going on a holiday with loved ones, the hotel offers room selections that will compliment your needs. Located right on Imbi Road, Bukit Bintang, the hotel consists of 14 types of exclusive rooms complete with first class facilities and services for guests to enjoy. Over the years, the hotel have won so many achievements and awards like 2015 The Malaysia Book of Records under the Human Achievement Category for the Longest β€œDragon” Chocolate Cake, 2015 Booking.com Award Winner, 2015 Tripadvisor Big Apple Restaurant and 2016 Holiday Check Awards - the largest German-language rating portal for travel and holidays online. This achievement will corroborate on their promise to give you a memorable experience.

How to get to Berjaya Times Square Hotel Kuala Lumpur

Considering the hotel is right in the city of Kuala Lumpur, the issue of getting there is close to nonexistent. You can reach the hotel through various mode of public transportation. If you are coming from the Kuala Lumpur International Airport (KLIA), you can straightaway take a taxi or use the mobile transportation application Grab/Uber to take you to the hotel. The journey from the airport to the hotel will take around 40 minutes. If you are starting your journey from KL Sentral, you will have to take the monorail from the KL Sentral monorail station to Imbi monorail station. The hotel will be just several steps away from the station. If you get confused along the way, you could always look out for certain familiar landmarks that can help navigate your way to locate the hotel. One obvious landmark to look for is the Berjaya Times Square shopping mall because they are literally connected together. Other landmarks Low Yat Plaza, Metro Hotel Bukit Bintang, Plaza Imbi and Sungei Wang Plaza. The landmarks stated are within 2 km range from the hotel.

Different Types of Rooms in Berjaya Times Square Hotel Kuala Lumpur

The hotel provides first class luxurious rooms for all types of guests to choose from. There are a total of 14 types of rooms consisting of high-quality facilities and services include bathrobe, bathtub, cable television, separate shower and tub, in-room safe, working desk and hairdryer. The types in questioned are Studio, Studio Twin Towers View, Superior, 2-Bedroom Deluxe, 2-Bedroom Deluxe Twin Towers View, Premier, Premier Twin Towers View, 2-Bedroom Suite, Club Premier, Club Premier Twin Towers View, Club Premier Suite, Classic Penthouse, Empress Penthouse and Ambassador Penthouse.

Studio and Studio Twin Towers View presents the best of studio type room. The interior design is kept simple with classic furnishings under soft lighting ambience give you a sense of calmness in a 51 sqm room. You will have the option of choosing either King-sized bed or Twin beds. Facilities provided include complimentary daily newspaper and tea/coffee making facilities. Plus, the optional view if you want a room that is overlooking the Twin Towers.

2-Bedroom Deluxe and 2-Bedroom Deluxe Twin Towers View offer suitable accommodation for those travelling with family members. The interior design is easy on the eyes under soft lighting ambience that will give you a sense of comfort when you stay in throughout the day. You will have the option of choosing either King and Twin beds or King Beds in both bedrooms. Facilities provided include complimentary daily newspaper and tea/coffee making facilities. Plus, the optional view if you want a room that is overlooking the Twin Towers. The 2-Bedroom Suite is also suitable for family use as it is very spacious and comfortable.

Club Premier, Club Premier Twin Towers View and Club Premier Suite give you the first class treatment with their club benefits involved. Among the benefits you will gain is personalised check-in/out at the Club Lounge (Level 14), all day free flow coffee, tea, juices and soft drinks at the Club Lounge, 20% discount on Food and Beverage (excluding promotional items and alcohol), complimentary local calls on area code 03, 2-pieces laundry pressing per room per day, Wi-Fi access in guest rooms and all public areas of the hotel plus breakfast at the Club Lounge from 6:30 am to 10:30 am. You will have the option of choosing either King-sized bed or Twin beds. Facilities provided include complimentary daily newspaper and tea/coffee making facilities. Plus, the optional view if you want a room that is overlooking the Twin Towers.

Classic Penthouse, Empress Penthouse and Ambassador Penthouse are the main attraction here for a luxurious hotel experience. Each penthouse display elegant interior designs with astonishing furnishings that will make you feel like a VIP throughout your stay. The penthouse varied in size; Classic Penthouse is 379 sqm, Empress Penthouse is 356 sqm and Ambassador Penthouse is 382 sqm. You will have the option of choosing either King and Twin beds or King Beds in both bedrooms. Facilities provided include complimentary daily newspaper and tea/coffee making facilities. Plus, the aesthetic view of the city around.

Restaurants and Cafes in Berjaya Times Square Hotel Kuala Lumpur

Even though the shopping mall is just next door, but the dining areas prepared inside the hotel is even more exciting. The hotel provides four dining areas that prepared amazing cuisines varied of style and themes; the Big Apple Restaurant, Broadway Lounge, Samplings On The Fourteenth Restaurant and Poolside Gazebo.

Big Apple Restaurant offers an extensive buffet of local and international cuisines that will sure to make your mouth watering. Operating hours begin from 6:30 am until 12:00 am. Located on Level 14 West, the restaurant is certified Halal by JAKIM, thus, Muslims will not have to worry about dining here with family and friends.

Broadway Lounge offers mouth-watering snacks and drinks (alcohol and non-alcohol) where you can enjoy together with the live band music and the beautiful sunset scene in motion. Operating hours begins from 10:00 am until 1:00 am on weekdays and 10:00 am until 2:00 am on weekends. Happy Hour is from 4:00 pm until 10:00 pm. Located on Level 14 West, this lounge is the perfect place to unwind.

Samplings On The Fourteenth Restaurant offers exclusive award-winning fine dining experience plus delicious wine to go with the food. Operating hours begin from 6:30 pm until 10:30 pm. However, the restaurant is closed on Sundays and Public Holidays. Located on level 14 West, the restaurant is perfect to enjoy the rich taste of classic Western cuisines.

Poolside Gazebo is the perfect spot to relax and unwind after a long day. The gazebo offers delicious snacks and refreshing beverages for those wanted to take five from the pool. The pool is one of the largest rooftop swimming pools in the city. Operating hours begins from 10:00 am until 10:00 pm. Located on level 15, from the gazebo, you could also enjoy the magnificent view of the iconic Petronas Twin Towers.

Facilities and Activities in Berjaya Times Square Hotel Kuala Lumpur

In order to ensure you have the best experience in this five-star hotel, every facilities and service by the hotel is kept in top shape for you. Hotel services and facilities provided by the hotel including fully-equipped business centre, foreign currency exchange, Wi-Fi access in public areas, laundry service, limousine service, parking bays, 24-hour concierge, 24-hour room service, 24-hour security, 24-hour CCTV surveillance and more. If you are looking for fun things to do around the hotel, you can always enjoy the sun lounger, fitness centre, steam room, play basketball, spend some time at the bowling alley and squash.

Interesting Places near Berjaya Times Square Hotel Kuala Lumpur

Berjaya Times Square - What is better than having a shopping mall right next to your hotel? Berjaya Times Square has some of the most interesting and fun things you can enjoy with your family/friends. You will never get bored spending your time here.

KLCC - Spare your time to see the iconic building that made Malaysia unique in its own way. Normally, whoever comes to Kuala Lumpur for a visit would not miss the chance to visit this one-of-a-kind landmark. You would not want to miss out on it.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet lunch
  • Cafe
  • Dining area
  • Gluten-free meals
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery
Hotel Services
  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV
General
  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
Things to Do
  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room
  • Sun loungers
Business Facilities
  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket
Sports and Recreations
  • Basketball
  • Bowling alley
  • Fitness center
  • Squash
  • Table tennis
Accessibilty
  • Disabled access friendly
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible
Transportation
  • Parking with surcharge
  • Valet parking (surcharge)
Connectivity
  • Internet point
  • Free WiFi
Family-friendly Facilities
  • Children pool
Kids and Pets
  • Babysitting with surcharge
Shuttle Service
  • Airport transfer (surcharge)
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Most commonly asked questions about Berjaya Times Square Hotel, Kuala Lumpur

What are available facilities at Berjaya Times Square Hotel, Kuala Lumpur?

There are top facilites at Berjaya Times Square Hotel, Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Berjaya Times Square Hotel, Kuala Lumpur?

The standard check-in time at Berjaya Times Square Hotel, Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Berjaya Times Square Hotel, Kuala Lumpur provide breakfast?

Yes, Berjaya Times Square Hotel, Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.


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