Berjaya Waterfront Hotel

Hotels
8.1
/10
Very Good
2,078 reviews

What Guests Say About Their Stay

Staff Friendliness (26)
Room Space (23)
Bedroom (22)
Accessibility (19)
Mastora Mastora
9.7
/ 10
Felt like we were staying in a 5-star hotel. The room is spacious, comfortable, clean, and tidy. Recommended hotel.
Ridzuan Hamid
8.5
/ 10
Affordable price and beautiful hotel
mr haidir
9.4
/ 10
Good service and nice place, I'll come again to this hotel
Iris Khoo
8.5
/ 10
Great nice place thank you very much
Erwin E. S.
10.0
/ 10
The hotel is comfortable and directly adjacent to the Berjaya Waterfront ferry terminal, so those crossing to Batam can easily walk. There are plenty of restaurants, both inside and outside the port. Recommended for those looking for a relaxing stay.
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In the Area
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88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Berjaya Waterfront Hotel is located in area / city Johor Bahru - City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Berjaya Waterfront Hotel

88 Jalan Ibrahim Sultan, Stulang Laut, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80300
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Lobby Berjaya Waterfront Hotel
Lobby 2 Berjaya Waterfront Hotel

Discover More About Berjaya Waterfront Hotel

Overview of Berjaya Waterfront Hotel

Discover the allure of Berjaya Waterfront Hotel, a waterfront haven that blends modern comfort with a prime location in Johor Bahru. Whether you're seeking a relaxing getaway with stunning Straits of Johor views or a base for exploring the city, Berjaya Waterfront Hotel offers a memorable experience.

Berjaya Waterfront Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Nestled along the waterfront, Berjaya Waterfront Hotel boasts a unique charm, offering stunning views of the Straits of Johor and easy access to key attractions. Its strategic location places you within easy reach of cultural landmarks like the Sultan Abu Bakar State Mosque, shopping districts like Komtar JBCC and entertainment venues. Public transport links are readily available, making it simple to navigate the city and explore its hidden gems.

Berjaya Waterfront Hotel is ideally suited for a variety of travellers. Whether you're a solo adventurer, a couple seeking a romantic escape, or a family on holiday, the hotel caters to diverse needs. Its stylish design and welcoming atmosphere create a relaxed and enjoyable environment for all guests.

The hotel exudes a contemporary style with a touch of Malaysian hospitality. The atmosphere is both sophisticated and inviting, providing a perfect blend of comfort and elegance. From the stylish lobby to the well-appointed rooms, every detail is designed to enhance your stay.

What to Expect When Staying at Berjaya Waterfront Hotel

Featuring 400 rooms in total, Berjaya Waterfront Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Guests can choose from a variety of room types, each designed to provide a comfortable and relaxing stay. Options range from Superior Rooms to Deluxe Suites, catering to different preferences and budgets. Each room is equipped with modern amenities to ensure a seamless experience.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

How to Get to Berjaya Waterfront Hotel

Getting to Berjaya Waterfront Hotel is easy, thanks to its convenient location and accessibility. The hotel is approximately a 30-minute drive from Senai International Airport (JHB).

For those arriving by taxi or ride-hailing services, simply provide the hotel's address, and the driver will take you directly to the entrance. The journey is typically straightforward and hassle-free.

Berjaya Waterfront Hotel is strategically located near the Johor Bahru City Centre, allowing you to explore the local area with ease.

Food Near Berjaya Waterfront Hotel

Berjaya Waterfront Hotel boasts several dining options, including Salt ‘n’ Pepper Cafe Restaurant, offering a variety of cuisines to suit different tastes and preferences.

While Berjaya Waterfront Hotel offers in-house dining, there are plenty of options nearby. You can explore local eateries and restaurants within a short distance.

Within walking distance of Berjaya Waterfront Hotel, you'll find a range of recommended cafes and restaurants. These establishments offer a variety of cuisines and price points, ensuring there's something for everyone. Try local Malaysian delicacies or international fare.

Things to Do Around Berjaya Waterfront Hotel

Berjaya Waterfront Hotel is surrounded by a wealth of tourist attractions, offering plenty of opportunities for exploration and adventure. From historical landmarks to cultural sites and shopping malls, there's something to captivate every interest.

Explore nearby attractions such as the Sultan Abu Bakar State Mosque, Johor Bahru City Square, Komtar JBCC, and the Johor Zoo, all within easy reach of Berjaya Waterfront Hotel. These attractions provide a glimpse into the city's rich history and vibrant culture.

For solo travellers, consider a visit to the Johor Bahru Old Chinese Temple or a stroll along the Danga Bay waterfront. For group travellers, a visit to Legoland Malaysia or a shopping spree at the nearby malls is a great way to bond and create lasting memories.

Why Berjaya Waterfront Hotel is Popular Among Travelers

Berjaya Waterfront Hotel has gained popularity among travellers for its strategic waterfront location, comfortable accommodations, and excellent service. Its commitment to providing a memorable experience has earned it a loyal following.

Tips for First-Time Visitors

When choosing a room, consider your travel style and preferences. If you're travelling solo, a Superior Room may suffice. For families or groups, a Deluxe Suite or connecting rooms may be a better option.

Before arriving, be sure to pack essentials such as comfortable shoes, appropriate clothing for the weather, and any necessary medications. It's also a good idea to research local customs and etiquette.

English and Malay are widely spoken in Johor Bahru, making communication easy for most guests. However, learning a few basic phrases in Malay can enhance your experience and show respect for the local culture.

Be aware of local customs and traditions during your stay. Dress modestly when visiting religious sites, and be mindful of noise levels in residential areas.

Best Time to Stay at Berjaya Waterfront Hotel

The best time to stay at Berjaya Waterfront Hotel depends on your preferences and interests. Consider the seasonal weather, peak periods, and off-season perks when planning your trip.

The weather in Johor Bahru is generally warm and humid throughout the year. If you prefer cooler temperatures, consider visiting during the slightly drier months from March to September. Be aware that school holidays and public holidays can impact availability and prices.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Berjaya Waterfront Hotel

Bar, Cafe and Lounge Berjaya Waterfront Hotel
Bar, Cafe and Lounge
Swimming Pool Berjaya Waterfront Hotel
Swimming Pool
Entertainment Facility Berjaya Waterfront Hotel
Entertainment Facility
Fitness Center Berjaya Waterfront Hotel
Fitness Center
Functional Hall Berjaya Waterfront Hotel
Functional Hall

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Pub
  • Snack bar
  • Snacks

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Darts
  • Pool or Snooker

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Transportation

  • Car rental

Accessibilty

  • Disabled access friendly

Things to Do

  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Berjaya Waterfront Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

For airport transfer, guests must contact hotel directly at least 3 days prior to check-in date with flight details. Guests are required to make prepayment directly to hotel to secure airport transfer. All bookings made from Sunday to Wednesday for the month April 2018 will entitle a complimentary late check-out until 6pm. Valid now till 23rd April. Not applicable for group bookings.

Additional Policy

For airport transfer, guests must contact hotel directly at least 3 days prior to check-in date with flight details. Guests are required to make prepayment directly to hotel to secure airport transfer.

All bookings made from Sunday to Wednesday for the month April 2018 will entitle a complimentary late check-out until 6pm. Valid now till 23rd April. Not applicable for group bookings.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Berjaya Waterfront Hotel
400
Number of floors in Berjaya Waterfront Hotel
15
Another facilities in Berjaya Waterfront Hotel
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Berjaya Waterfront Hotel

What are available facilities at Berjaya Waterfront Hotel?
There are top facilites at Berjaya Waterfront Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Berjaya Waterfront Hotel?
The standard check-in time at Berjaya Waterfront Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Berjaya Waterfront Hotel provide breakfast?
Yes, Berjaya Waterfront Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Berjaya Waterfront Hotel have?
Berjaya Waterfront Hotel is a 4.0-star hotel.
How many floors does Berjaya Waterfront Hotel have?
Berjaya Waterfront Hotel has 15 floors.
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More Reviews from Other Guests in Berjaya Waterfront Hotel

Overall Ratings & Reviews Berjaya Waterfront Hotel

Traveloka (1,228)
Other sources (850)
8.1
Very Good
From 1,228 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.0

People often mention about Berjaya Waterfront Hotel
All
Staff Friendliness (27)
Accessibility (23)
Room Space (23)
Bedroom (22)
Check-in/out Time (20)
Ambiance (19)
Bathroom (19)
Wifi (18)
Taste (18)
Distance to City Center (17)
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Traveler Reviews Berjaya Waterfront Hotel

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20
40
Customer reviews
Lie T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
I got a room with a sea view and could see Singapore from the hotel.
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Accommodation's Reply
29 Oct 2025
Dear Lie, Thank you for your review! We are glad you enjoyed the sea view and Singapore view from your room. We hope you had a great time and we look forward to welcoming you back again! Thank you, General Manager Dave.
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U***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The receptionist is friendly, the room is clean, I have stayed here several times, the location is not far from KPJ Specialist Hospital and very close to Situlang Laut Port, so I am comfortable bringing my parents when seeking treatment in Johor.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay, especially our convenient location with easy access to KPJ Specialist Hospital and Situlang Laut Jetty. We appreciate your choosing to stay here multiple times and look forward to continuing to provide the best service to you and your family. Thank you very much, Dave, General Manager
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NURHALIMAH P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
2nd time staying at this place... Next time I want to go again
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Accommodation's Reply
25 Sep 2025
Dear Nurhalimah, Thank you for staying with us for the 2nd time! We really appreciate your support and are glad you enjoyed your stay. We look forward to welcoming you back in the future! Thank you Dave General Manager
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Stevi M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Its nice to stay here for a night, easy chek in and chek out, no have problem at all.. surrounding facility so good, there is minimarket, shops and restaurants nearby.. thank you
+2
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Accommodation's Reply
25 Sep 2025
Dear Stevi, Thank you for your kind feedback! We're happy to hear that you had a smooth check-in and check-out experience, and that you enjoyed the convenience of the nearby facilities. It was a pleasure having you with us, and we look forward to welcoming you again soon! Regards Dave General Manager
Abd G. O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good quality front desk staff. Quick, efficient, friendly.
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Accommodation's Reply
24 Aug 2025
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager
A***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Please improve on your Food selection esprcially breakfast buffet
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for your detailed review. We are sorry to hear that you did not enjoy your experience during breakfast. Your feedback has been passed along to our Executive Chef. We strive to exceed our guest's expectations, so I can assure you that we take your concerns very seriously. Sincerely, Dave General Manager
N***N
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
Cleanliness seriously needs to be improved! Spotted a few stains on the bedsheet. Bathroom wasn’t clean. Bathtub was nice but I saw hair and it was wet so I didn’t dare to soak myself in it but just stand up and shower which was so inconvenient! But overall and otherwise, everything was perfect. Had a peaceful sleep and comfortable stay. Staff were friendly and accommodating too. Thanks everyone! Might consider returning back again
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+2
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Accommodation's Reply
13 Aug 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We also put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements on the highlighted issues. We look forward to seeing you again. Sincerely, Dave General Manager
M***M
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Really nice place and beautiful view
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Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
I***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Hotel close to immigration and port
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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Erwin E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel is comfortable and directly adjacent to the Berjaya Waterfront ferry terminal, so those crossing to Batam can easily walk. There are plenty of restaurants, both inside and outside the port. Recommended for those looking for a relaxing stay.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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ABDUL H. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
This is my first time staying. So far, the room is comfortable and the hallway is very eye-catching with the clean red carpets covering the floor. There's 7-Eleven that's open 24/7 if I needed to grab anything. There are facilities that I can access such as a gym and pool, but I used their pool only, and it is open from 7 AM - 7 PM. I stayed there during the weekdays, so it wasn't crowded. The hotel is near local food restaurants, fast food, and just a few minutes away from the sogo midValley Mall (if you're planning to shop & have fun). On the other hand, the TV provided in the room isn't a Smart TV (no to Netflix). If you're planning on chilling, you need to bring your own projector. The parking can be waived, but you need to park inside the mall area which takes you about 10 minutes of walking to reach the hotel (a bit far and gloomy). So if you have a lot of luggage, just drop them first at the lobby before you park, or you can opt to pay RM15/day and park in front of the lobby area. Overall, my experience is amazing. I would like to return and stay again.
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Accommodation's Reply
20 Jun 2025
Dear Abdul, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
RATNO R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
friendly staff and good service and comfortable hotel, highly recommended
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Accommodation's Reply
20 Jun 2025
Mr. Ratno, Thank you for choosing our hotel, and also taking the time to give a good feedback! The hotel is happy that you are satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The hotel's location is very strategic.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Z***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very nice and relaxing stay here. Close to night restaurant and food stall. Nice pool and ferry view.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Feby U.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Have stayed at this hotel more than 10 times.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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b***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Highly recommended. Luxury hotel and next to the harbor.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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U***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The hotel staff is friendly, the rooms are comfortable and clean.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
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Nurhikmah N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The Most Comfortable And Best Hotel Here..
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Accommodation's Reply
02 May 2025
Dear Nurhikmah, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Comfy enough for a good rest and sumptuous breakfast. Staff was friendly and helpful.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The food is delicious, especially the nasi lemak. The restaurant also serves complete food.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
Number of reviews per page
20
40

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Lobby 4 Berjaya Waterfront Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Berjaya Waterfront Hotel

Traveloka (1,228)
Other sources (850)
8.1
Very Good
From 1,228 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.1

Location

8.4

Service and Facilites

8.0

People often mention about Berjaya Waterfront Hotel
All
Staff Friendliness (27)
Accessibility (23)
Room Space (23)
Bedroom (22)
Check-in/out Time (20)
Ambiance (19)
Bathroom (19)
Wifi (18)
Taste (18)
Distance to City Center (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Berjaya Waterfront Hotel

Number of reviews per page
20
40
Customer reviews
Lie T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
I got a room with a sea view and could see Singapore from the hotel.
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Accommodation's Reply
29 Oct 2025
Dear Lie, Thank you for your review! We are glad you enjoyed the sea view and Singapore view from your room. We hope you had a great time and we look forward to welcoming you back again! Thank you, General Manager Dave.
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U***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The receptionist is friendly, the room is clean, I have stayed here several times, the location is not far from KPJ Specialist Hospital and very close to Situlang Laut Port, so I am comfortable bringing my parents when seeking treatment in Johor.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you enjoyed your stay, especially our convenient location with easy access to KPJ Specialist Hospital and Situlang Laut Jetty. We appreciate your choosing to stay here multiple times and look forward to continuing to provide the best service to you and your family. Thank you very much, Dave, General Manager
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NURHALIMAH P.
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10.0
/10
Reviewed 8 week(s) ago
2nd time staying at this place... Next time I want to go again
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Accommodation's Reply
25 Sep 2025
Dear Nurhalimah, Thank you for staying with us for the 2nd time! We really appreciate your support and are glad you enjoyed your stay. We look forward to welcoming you back in the future! Thank you Dave General Manager
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Stevi M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Its nice to stay here for a night, easy chek in and chek out, no have problem at all.. surrounding facility so good, there is minimarket, shops and restaurants nearby.. thank you
+2
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Accommodation's Reply
25 Sep 2025
Dear Stevi, Thank you for your kind feedback! We're happy to hear that you had a smooth check-in and check-out experience, and that you enjoyed the convenience of the nearby facilities. It was a pleasure having you with us, and we look forward to welcoming you again soon! Regards Dave General Manager
Abd G. O.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good quality front desk staff. Quick, efficient, friendly.
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Accommodation's Reply
24 Aug 2025
Dear Valued Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Dave General Manager
A***d
icon-Transit
Transit
icon-origin-TRAVELOKA
8.7
/10
Reviewed 12 week(s) ago
Please improve on your Food selection esprcially breakfast buffet
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest, Thank you for your detailed review. We are sorry to hear that you did not enjoy your experience during breakfast. Your feedback has been passed along to our Executive Chef. We strive to exceed our guest's expectations, so I can assure you that we take your concerns very seriously. Sincerely, Dave General Manager
N***N
icon-Business
Business
icon-origin-TRAVELOKA
9.0
/10
Reviewed 13 week(s) ago
Cleanliness seriously needs to be improved! Spotted a few stains on the bedsheet. Bathroom wasn’t clean. Bathtub was nice but I saw hair and it was wet so I didn’t dare to soak myself in it but just stand up and shower which was so inconvenient! But overall and otherwise, everything was perfect. Had a peaceful sleep and comfortable stay. Staff were friendly and accommodating too. Thanks everyone! Might consider returning back again
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+2
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Accommodation's Reply
13 Aug 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We also put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements on the highlighted issues. We look forward to seeing you again. Sincerely, Dave General Manager
M***M
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
Really nice place and beautiful view
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Accommodation's Reply
17 Jul 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
I***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
Hotel close to immigration and port
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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Erwin E. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel is comfortable and directly adjacent to the Berjaya Waterfront ferry terminal, so those crossing to Batam can easily walk. There are plenty of restaurants, both inside and outside the port. Recommended for those looking for a relaxing stay.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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ABDUL H. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
This is my first time staying. So far, the room is comfortable and the hallway is very eye-catching with the clean red carpets covering the floor. There's 7-Eleven that's open 24/7 if I needed to grab anything. There are facilities that I can access such as a gym and pool, but I used their pool only, and it is open from 7 AM - 7 PM. I stayed there during the weekdays, so it wasn't crowded. The hotel is near local food restaurants, fast food, and just a few minutes away from the sogo midValley Mall (if you're planning to shop & have fun). On the other hand, the TV provided in the room isn't a Smart TV (no to Netflix). If you're planning on chilling, you need to bring your own projector. The parking can be waived, but you need to park inside the mall area which takes you about 10 minutes of walking to reach the hotel (a bit far and gloomy). So if you have a lot of luggage, just drop them first at the lobby before you park, or you can opt to pay RM15/day and park in front of the lobby area. Overall, my experience is amazing. I would like to return and stay again.
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Accommodation's Reply
20 Jun 2025
Dear Abdul, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
RATNO R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
friendly staff and good service and comfortable hotel, highly recommended
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Accommodation's Reply
20 Jun 2025
Mr. Ratno, Thank you for choosing our hotel, and also taking the time to give a good feedback! The hotel is happy that you are satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
The hotel's location is very strategic.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Z***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very nice and relaxing stay here. Close to night restaurant and food stall. Nice pool and ferry view.
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Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thanks so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful. We look forward to having you again as a guest in our hotel. Sincerely, Dave General Manager
Feby U.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Have stayed at this hotel more than 10 times.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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b***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Highly recommended. Luxury hotel and next to the harbor.
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Accommodation's Reply
17 Jul 2025
Dear Guest, Thank you for choosing our hotel, and also taking the time to give us a good feedback! The hotel is glad that you were satisfied with the service and accommodation at Berjaya Waterfront Hotel. We also hope that you will stay at our hotel again in the future. Sincerely, Dave Hotel Manager
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U***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The hotel staff is friendly, the rooms are comfortable and clean.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
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Nurhikmah N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 27 week(s) ago
The Most Comfortable And Best Hotel Here..
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Accommodation's Reply
02 May 2025
Dear Nurhikmah, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Comfy enough for a good rest and sumptuous breakfast. Staff was friendly and helpful.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
The food is delicious, especially the nasi lemak. The restaurant also serves complete food.
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Accommodation's Reply
02 May 2025
Dear Sir/Madam, Thank you for the excellent review! We're delighted to know you had a fantastic experience with us. We strive to provide the best service and are happy to hear we met your expectations Thank you Your Sincerely Dave General Manager
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