Citadines DPulze Cyberjaya

Hotels
Lingkaran Cyber Point Timur, Cyber 12, Cyberjaya, Selangor, Malaysia, 63000
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About Accommodation

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Citadines Hotel is located at Cyberjaya city centre and offers modern and luxurious accommodations. It is located within a 30-minute drive from Cyberjaya and Kuala Lumpur International Airport. This 4-star hotel is popular among locals and international tourists as well as business travellers. There are three types of room to choose from and all are equipped with amazing amenities like a dining table, a wardrobe, in-room safe and a living room with a sofa and satellite television. Kitchenette with microwave, fridge and electric kettle and private bathroom with shower facilities are also available. Besides the guestrooms, there are also facilities and services like business centre, luggage storage and laundry services as well as complimentary Wi-Fi access. As for dining options, there is buffet spread in the morning and coffee lounge suitable for a private meeting venue. In addition, guests also can swim in the outdoor swimming pool and go to the spa centre at the hotel that offers massage and facial treatments.
2019 Traveloka Hotel Awards Winner: Best Food

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Friendly Staffs (7)
Clean Room (3)
Excellent Service (3)
Complete Facilities (1)
9.7
/ 10
Hanafi B.
Neat and tidy room. Powerful shower. Good location as it is connected to a shopping center which has a cinema.

Location Info

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Lingkaran Cyber Point Timur, Cyber 12, Cyberjaya, Selangor, Malaysia, 63000
Lobby Citadines DPulze Cyberjaya
Lobby 2 Citadines DPulze Cyberjaya

Discover More About Citadines DPulze Cyberjaya

Citadines Hotel is located at Cyberjaya city centre and offers modern and luxurious accommodations. It is located within a 30-minute drive from Cyberjaya and Kuala Lumpur International Airport. This 4-star hotel is popular among locals and international tourists as well as business travellers. There are three types of room to choose from and all are equipped with amazing amenities like a dining table, a wardrobe, in-room safe and a living room with a sofa and satellite television. Kitchenette with microwave, fridge and electric kettle and private bathroom with shower facilities are also available. Besides the guestrooms, there are also facilities and services like business centre, luggage storage and laundry services as well as complimentary Wi-Fi access. As for dining options, there is buffet spread in the morning and coffee lounge suitable for a private meeting venue. In addition, guests also can swim in the outdoor swimming pool and go to the spa centre at the hotel that offers massage and facial treatments.

How to Get to Citadines Hotel

From Kuala Lumpur city centre, it takes around 35 minutes to reach Citadines Hotel by using Kuala Lumpur- Putrajaya highway. Visitors from Kuala Lumpur International Airport also can reach this hotel via ELITE highway for an approximately 30-minute drive.

Types of Room in the Citadines Hotel

Executive Studio is a 26 square metre room with 1 queen bed. This studio features a seating area, DVD player and air conditioning and suitable for 2 adults.

Executive One-Bedroom Suite is a 45 square metre room with 2 twin beds. This twin room has a standard amenities such as microwave, sofa and kitchenette.

Executive Two-Bedroom Suite is a 65 square metre room with 2 twin beds and 1 queen bed. This spacious family room has a kitchenette, seating area and a microwave.

Restaurant and café in Citadines Hotel

As for dining options, Citadines Hotel offers a breakfast buffet with local and international delicacies such as fried rice, fruits, cereals and different types of bread. The room service is also available at the certain duration of time. Besides that, there is also a coffee lounge where guests can enjoy sipping coffee and eat delicious desserts whilst watching the amazing view of the city centre. For other options outside the hotel, there are shopping malls like D Pulze shopping centre which located nearby this hotel. It offers a wide array of local, Asian and western delicacies as well as amazing desserts and beverages.

Activities and Facilities in Citadines Hotel

Guests also can have full access to facilities and services at Citadines hotel. There are complimentary Wi-Fi access, free parking and a 24-hour business centre offering photostat and fax machine facilities. On top of that, there is also 24-hour desk reception giving concierge and luggage storage service. Daily housekeeping and laundry service are also available upon request. Besides that, this hotel has an outdoor pool and a 24-hour fitness centre for recreational facilities for guests. Guests also can tour around Putrajaya and Kuala Lumpur city centre and visit the main attractions as well as swim at the outdoor swimming pool. For those who are into relaxation and unwind, there is a spa centre at the hotel offering massage and facial treatments.

Interesting Places Near Citadines Hotel

IOI City Mall -

IOI City Mall is situated at Putrajaya city centre and around 35-minute drive from Kuala Lumpur city centre. This mall is situated within IOI Resort City, Putrajaya. Covers over 130,064 square metres, this four storey shopping centre features approximately 350 local and international retail outlets, various dining options and entertainment hub. Visitors can find many affordable to high-end stores like Padini, Cotton On, Monki, Calvin Klein and many more. Besides that, there are a wide array of local, Asian and western cuisines like The Manhattan Fish Market, Seoul Garden, and Secret Recipes. For entertainment, there are cinema, indoor ice-skating rink, and theme park. One of the highlights of this mall is the IceScape Skating Rink which occupies around 1,800 square metres and becomes a popular venue for ice hockey game besides ice skating. The entrance fee is RM23 on weekdays and RM28 on weekends and gloves and socks are also available at additional surcharges.

D Pulze Shopping Centre -

Within walking distance of Citadines Hotel, DPULZE Shopping Centre is the go-to shopping haven in Cyberjaya. DPULZE over a hundred tenants and retail outlets, numerous restaurants and cafes and amazing amenities and facilities. This shopping centre offers various facilities such as meeting rooms with well- equipped sound system, prayer rooms, wheelchair and children friendly toilet, money changer and ample parking spaces. Besides that, there are many types of dining options serving local, Asian and international cuisines.

All Facilities

Swimming Pool Citadines DPulze Cyberjaya
Swimming Pool
Fitness Center Citadines DPulze Cyberjaya
Fitness Center
Lobby Citadines DPulze Cyberjaya
Lobby
Accommodation Services Citadines DPulze Cyberjaya
Accommodation Services
Exterior Citadines DPulze Cyberjaya
Exterior

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities

Transportation

  • Airport transfer
  • Limited parking
  • Limo or town car service

Accessibilty

  • Disabled access friendly
  • Accessible path of travel
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Indoor pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Gym, Swimming Pool, Launderette Room closed temporarily from 17-11-2023 to 5-12-2023.

General Check-in Instructions

Cash payments are accepted only in Malaysian Ringgit. No other currencies are accepted and foreign currency exchange services are not available.
Kindly be informed that swimming pool, fitness center and launderette room are currently closed for renovation until 5 December 2023.
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General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Citadines DPulze Cyberjaya?
There are top facilites at Citadines DPulze Cyberjaya such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citadines DPulze Cyberjaya?
The standard check-in time at Citadines DPulze Cyberjaya is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 630 verified guests reviews
8.7
Impressive
Fantastic
245
Very Good
334
Satisfying
16
Average
35
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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friendly staffs (7)
clean room (3)
excellent service (3)
complete facilities (1)
spacious room (4)
great view (1)
great location (10)
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Show Reviews with Photos
SN
Siti N. S. B. D. A.
9.1
/ 10
11 Aug 2022
Very nice hotel! I don't usually like hotels with malls attached but this one is okay. Customer service could be improved as it took quite some time and several calls to get extra towel & other request to arrive. Design & decoration is okay. Prefer their other establishment but for the price it's worth it!
Review photo of Citadines DPulze Cyberjaya from Wan N. A. W. A. A.
Review photo of Citadines DPulze Cyberjaya 2 from Wan N. A. W. A. A.
Review photo of Citadines DPulze Cyberjaya 3 from Wan N. A. W. A. A.
Review photo of Citadines DPulze Cyberjaya 4 from Wan N. A. W. A. A.

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Accommodation's Reply
15 Aug 2022
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. We also acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Jayle F. X.
This is a private profile
Medical
9.7
/ 10
24 Dec 2022
It 's my second stay at this apartment hotel, it will always be my choice because I like the environment, the cleanlines, the hotel staffs, and the convenience of this hotel, the best!

2 liked this review

Accommodation's Reply
27 Dec 2022
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
Jayle F. X.
This is a private profile
Medical
9.7
/ 10
01 Oct 2022
The environment are nice, room is clean and tidy, the staff are very friendly and helpful, especially when my kid keep playing the master bedroom door and make the door locked twice, the staff are very kind and help us to open and open it again. Thank you very much.

1 liked this review

Accommodation's Reply
18 Oct 2022
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Asst Guest Service Manager
NS
Norun S. B. S.
9.7
/ 10
04 Jul 2022
This hotel is really good. The hotel provides all necessity. It has iron, iron board, mini stove & kitchen, all cutlery, sofa etc. The hotel also next to dpluz plaza mall. Very easy & convenient to have food.

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Accommodation's Reply
11 Jul 2022
Hi, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residences. Regards Siti Fateha Sairy – Asst Guest Service Manager
AK
ANAN K. I. B. Z.
Staycation
8.8
/ 10
11 Feb 2024
I would highly recommend to others.

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Accommodation's Reply
12 Feb 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards. Siti Fateha Sairy – Guest Service Manager.
MZ
Muhammad Z. B. H.
8.5
/ 10
21 Feb 2022
The hotel is above mall so it is very convenience to buy food or even watching movie.

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Accommodation's Reply
28 Feb 2022
Hi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Siti Fateha Sairy – Asst Guest Service Manager
RH
Redyta H.
6.6
/ 10
31 Jul 2022
Need to have some deep cleaning for sure. Many dust in every room and the rug really full of dust. Bathroom kitchen need maintenance looks old apartement. But had a great location, that is make us can stay with happy heart. And the front office very helpful, thanks.

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Accommodation's Reply
10 Aug 2022
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better. Regards Siti Fateha Sairy – Asst Guest Service Manager
SA
SITI A. B. A.
Holiday
6
/ 10
19 Dec 2022
The air in room was smell bad dan disgusting. The water in pool is cold and there was no pool towel service.

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Accommodation's Reply
27 Dec 2022
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Asst Guest Service Manager
NM
Nik M. A. S. B. N. Z.
Holiday
9
/ 10
20 Aug 2023
Good spacious room, convenient parking The air conditioner in the bedroom is a bit loud.
Translated by Google Icon

1 liked this review

Accommodation's Reply
22 Aug 2023
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. We also acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards. Siti Fateha Sairy – Guest Service Manager.
AB
Ardy B. A.
Holiday
8.5
/ 10
06 Jul 2023
The best hotel in Cyberjaya, just go down to the room in the lobby and there is an access door to Dpulze Mall. Parking using T&G one time entrance RM3.30 (must be validated at the lobby counter). There is plenty of parking but it depends on the peak season or school holidays. The room is really comfortable, I got a queen bed and there is 1 long sofa. The room is equipped with a kitchen cabinet, fridge and cupboard. Overall, this hotel is really the best for healing and having a quiet vacation. If you are hungry, you can go down to the Mall below the hotel and there is a TGV cinema. Forget the plaque, this hotel has a swimming pool and a gym but when we checked in both facilities could not be used due to renovations. If possible, give me a comfortable pillow, it's very soft and uncomfortable.
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Like this review?

Accommodation's Reply
16 Jul 2023
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better. Regards. Siti Fateha Sairy – Asst Guest Service Manager.
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Exterior 4 Citadines DPulze Cyberjaya

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