8.7
Very Good
From 671 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

7.9

Location

8.9

Service and Facilites

8.7

People often mention about Citadines DPulze Cyberjaya
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Room Space (10)
Bedroom (9)
Hotel Area (9)
Surroundings (8)
Staff Friendliness (8)
Bathroom (8)
Accessibility (7)
Ambiance (7)
Check-in/out Time (6)
Family Friendly (5)
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Traveler Reviews Citadines DPulze Cyberjaya

Number of reviews per page
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40
Customer reviews
Nur E. b. M. S. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Convenient as it is located above Dpulze Mall, so easy access to eatery outlets and shops. Ample parking too. Took the 2 bedroom room and it is perfect for families. Overall, stay was ok.
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for sharing your feedback with us. We’re glad to know you enjoyed the convenience of our location above DPulze Mall, making it easy to access eateries, shops, and ample parking. It’s also great to hear that our 2-Bedroom apartment was perfect for your family’s needs. We appreciate your honest comment that your overall stay was okay, and we’ll continue working to enhance our services and facilities to make your next visit even more enjoyable. We look forward to welcoming you back to Citadines DPulze Cyberjaya. Warm regards, Guest Service Manager
Nur E. b. M. S. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Convenient as it is located above Dpulze Mall, so easy access to eatery outlets and shops. Ample parking too. Took the 2 bedroom room and it is perfect for families. Overall, stay was ok.
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for sharing your feedback with us. We’re glad to know you enjoyed the convenience of our location above DPulze Mall, making it easy to access eateries, shops, and ample parking. It’s also great to hear that our 2-Bedroom apartment was perfect for your family’s needs. We appreciate your honest comment that your overall stay was okay, and we’ll continue working to enhance our services and facilities to make your next visit even more enjoyable. We look forward to welcoming you back to Citadines DPulze Cyberjaya. Warm regards, Guest Service Manager
Cik W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Good location, I from Bukit Bintang take MRT TRX (Putrajaya Line) you can choose stop at Putrajaya Line or Cyberjaya Utara check price for Gran can compare first.Near mall easy to get food inside mall,have swimming pool, gymnasium, staff friendly, really recommend this place.
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for sharing your detailed and positive feedback. We’re delighted to know you enjoyed our convenient location, especially with the easy MRT access from Bukit Bintang, and that being near the mall made it simple to find food. It’s also great to hear you appreciated our facilities such as the swimming pool and gymnasium, as well as the warm hospitality from our friendly staff. Your recommendation means a lot to us, and we’re glad your stay at Citadines DPulze Cyberjaya was a pleasant one. We look forward to welcoming you back for another enjoyable visit soon. Warm regards, Guest Service Manager
a***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
everything was great! thank you for the hospitality. keep up a great work!
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Accommodation's Reply
08 Aug 2025
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Guest Service Manager
E***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Hotels in the mall. Many delicious places to eat, recommended for families.
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Accommodation's Reply
17 Jul 2025
Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Guest Service Manager
Z***N
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Worth it, big room, easy parking access, easy mall access. Always meeting in Putrajaya 15 minutes away. At night you can watch TGV cinema. Cheap price
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Accommodation's Reply
17 Jul 2025
Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Guest Service Manager
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Always my favourite hotel when come to Cyberjaya... Keep it up, thank you...
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Guest Service Manager
JOVE M. P. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
The room unit is very clean and comfortable, food is great, but the facilities of the gym room and swimming pool are not maintained. But overall, it is OK.
1 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Guest Service Manager
P***C
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Clean & quiet room for relaxing
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Accommodation's Reply
18 Apr 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 30 week(s) ago
If you're looking for a nice neighborhood and vicinity to places such as mall, food stalls, public parks, this is the best hotel. It's a bit far from Kuala Lumpur city center, but I took grab from the Hotel to Cyberjaya/Putrajaya Train station (10 minutes drive) then head to Kuala Lumpur by KLIA express train, 17 minutes to KLCC. You can find everything you need in the DPulze Mall. Had a working microwave, fridge, stove, kettle, which was perfect! They provide us with amenities and utensils as well. Will stay here again in the future.
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
H***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 34 week(s) ago
I use to stay next door and change here. So far its better and the Staff is friendly and accomodating.
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Accommodation's Reply
20 Jan 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
W***n
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 36 week(s) ago
Arrive 11 pm to check in; The reception staff warmly entertain our need. Room very clean & good ambiance. We enjoy our stay here except for breakfast not very good
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Accommodation's Reply
18 Dec 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
r***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
All the best. Parking is also a flat rate because hotel guests will only be more interested if there is a restaurant buffet breakfast instead of packed food to the room. Easy access to the Mall next door just follow the door on the side of the hotel. A swimming pool is available.
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Accommodation's Reply
18 Dec 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
A***G
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 64 week(s) ago
Nice location. Connected to d pulze shopping. Rooms clean and comfortable.
1 people find it helpful
Accommodation's Reply
07 Jun 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Khaltinie R.
icon-origin-TRAVELOKA
8.0
/10
Reviewed 70 week(s) ago
mesra pelangan memang terbaik akan datang lagi ..
1 people find it helpful
Accommodation's Reply
20 May 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 71 week(s) ago
Nice place but everywhere is far from the city, Grab fare is twice as expensive to make food to take to the mall.
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Accommodation's Reply
19 Apr 2024
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Guest Service Manager
ANAN K. I. B. Z.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 80 week(s) ago
I would highly recommend to others.
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Accommodation's Reply
12 Feb 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
syamsulkamalmohd
icon-origin-TRAVELOKA
9.7
/10
Reviewed 83 week(s) ago
Pelayan kaunter mesra dan cepat
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Accommodation's Reply
29 Jan 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Deddy T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 88 week(s) ago
The room is really dirty, I asked to clean it but it's still dirty. The standard must be raised further.
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better. Regards Guest Service Manager
Nik Muhammad Amir Syakkib Bin Nik Zulkifli
icon-origin-TRAVELOKA
9.0
/10
Reviewed 105 week(s) ago
Good spacious room, convenient parking The air conditioner in the bedroom is a bit loud.
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1 people find it helpful
Accommodation's Reply
22 Aug 2023
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavor to continually delight our residents whenever they stay with us. We also acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Number of reviews per page
20
40

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