Citadines DPulze Cyberjaya

Hotels
Sustainable Hotel
8.4
/10
Very Good
1,031 reviews

What Guests Say About Their Stay

Room Space (19)
Staff Friendliness (17)
Surroundings (16)
Bedroom (16)
C***a
9.1
/ 10
If you're looking for a nice neighborhood and vicinity to places such as a mall, food stalls, public parks, this is the best hotel. It's a bit far from Kuala Lumpur city center, but I took Grab from the Hotel to Cyberjaya/Putrajaya Train station (10 minutes drive) then head to Kuala Lumpur by KLIA express train, 17 minutes to KLCC. You can find everything you need in the DPulze Mall. Had a working microwave, fridge, stove, kettle, which was perfect! They provide us with amenities and utensils as well. Will stay here again in the future.
Mohd H. R.
8.5
/ 10
Good and appropriate for childrens family stay. Easy because of spacious rooms and shopping malls in the same building without having to get in the car.
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Hanafi B.
9.7
/ 10
Neat and tidy room. Powerful shower. Good location as it is connected to a shopping center which has a cinema.
Nani w. y.
9.4
/ 10
Spacious and cozy room. Good location
ahmad s.
9.7
/ 10
A very nice hotel in a very nice location with a very good rate. Very recommendable. There's no in-house restaurant though but lots of food joint within walking distance of the hotel.
In the Area
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Lingkaran Cyber Point Timur, Cyber 12, Kuala Lumpur, Cyberjaya, Malaysia, 63000

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Citadines Hotel is located at Cyberjaya city centre and offers modern and luxurious accommodations. It is located within a 30-minute drive from Cyberjaya and Kuala Lumpur International Airport. This 4-star hotel is popular among locals and international tourists as well as business travellers. There are three types of room to choose from and all are equipped with amazing amenities like a dining table, a wardrobe, in-room safe and a living room with a sofa and satellite television. Kitchenette with microwave, fridge and electric kettle and private bathroom with shower facilities are also available. Besides the guestrooms, there are also facilities and services like business centre, luggage storage and laundry services as well as complimentary Wi-Fi access. As for dining options, there is buffet spread in the morning and coffee lounge suitable for a private meeting venue. In addition, guests also can swim in the outdoor swimming pool and go to the spa centre at the hotel that offers massage and facial treatments.
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What's around Citadines DPulze Cyberjaya

Lingkaran Cyber Point Timur, Cyber 12, Kuala Lumpur, Cyberjaya, Malaysia, 63000
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Lobby Citadines DPulze Cyberjaya
Lobby 2 Citadines DPulze Cyberjaya

Discover More About Citadines DPulze Cyberjaya

Overview of Citadines DPulze Cyberjaya

Citadines DPulze Cyberjaya in Cyberjaya offers a modern and stylish retreat, perfect for both business and leisure travellers. The hotel boasts a contemporary design with a relaxed atmosphere, making it a comfortable base for exploring the surrounding area. The neighbourhood is known for its tech-centric vibe and well-planned infrastructure, providing easy access to various landmarks and attractions. With convenient access to major highways, getting to Kuala Lumpur and other parts of Malaysia is straightforward. Citadines DPulze Cyberjaya stands out for its blend of comfort, affordability, and convenience, making it an excellent choice for your stay.

Citadines DPulze Cyberjaya

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Citadines DPulze Cyberjaya Facilities

Featuring 204 rooms in total, Citadines DPulze Cyberjaya offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring for leisure, the facilities cater to a variety of needs. Families will appreciate the spacious rooms and kid-friendly amenities, while digital nomads can take advantage of the reliable Wi-Fi and comfortable workspaces. Groups can enjoy the communal areas for socialising and relaxation.

The accommodation provides a range of facilities and amenities for guests, including AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Rooms are designed for comfort, featuring high-speed Wi-Fi, dedicated workspaces, plush bedding, and modern bathrooms. In-room conveniences include tea and coffee making facilities, ensuring you have everything you need for a relaxing stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Citadines DPulze Cyberjaya

Expect a vibrant yet relaxed ambience at Citadines DPulze Cyberjaya. Mornings are typically bustling with guests preparing for their day, while evenings offer a quieter atmosphere perfect for unwinding. The common spaces are designed to encourage social interaction, providing opportunities to meet fellow travellers. While specific tours may vary, the hotel staff can often provide recommendations for local attractions and activities. When checking in, be prepared to provide identification and a credit card for incidentals. A friendly and respectful attitude towards local customs will enhance your experience.

How to Get to Citadines DPulze Cyberjaya

The nearest major international airport is easily accessible from Citadines DPulze Cyberjaya, with travel times around 30-60 minutes by taxi or ride-sharing services. Affordable bus connections to the city centre and other key locations are also available. The hotel is well-connected by major roads, making it easy to reach by car. Public transport options are readily available, providing convenient access to various parts of Cyberjaya and beyond.

Food Near Citadines DPulze Cyberjaya

While Citadines DPulze Cyberjaya may offer breakfast options or a selection of drinks, there are plenty of dining options nearby. If your room includes kitchen facilities, you can easily prepare your own meals. Numerous cafs and restaurants are within walking distance, offering a range of cuisines from local Malaysian fare to international dishes. Convenience stores are also nearby for snacks and essentials. Be sure to try local delicacies such as nasi lemak or satay for a taste of Malaysian flavours. Budget-friendly options are plentiful, with many hawker stalls and food courts offering delicious and affordable meals.

Things to Do Around Citadines DPulze Cyberjaya

The area around Citadines DPulze Cyberjaya offers a variety of attractions and activities. Explore a nearby historic temple or wander through a lively night market for a taste of local culture. A riverside park provides a tranquil escape from the city bustle. For a one-day itinerary, consider visiting some of the key landmarks and enjoying a leisurely stroll through the park. A two-day stay allows for a more in-depth exploration of the surrounding area, including visits to cultural sites and local markets. Enjoy daytime activities such as exploring the local shops and attractions, and in the evening, experience the vibrant nightlife and dining scene.

Why Citadines DPulze Cyberjaya is Popular Among Travellers

Citadines DPulze Cyberjaya is popular among travellers for its affordability, convenience, and modern amenities. Repeat visitors often appreciate the comfortable rooms, friendly staff, and convenient location. The hotel offers excellent value-for-money, providing a comfortable and enjoyable stay without breaking the bank. The unique experiences and convenient access to local attractions make it a standout choice for many.

Tips for First-Time Visitors

Consider booking a room with a view for an enhanced experience. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as a universal adapter for your electronic devices. Familiarise yourself with basic Malaysian customs and etiquette to ensure a respectful and enjoyable stay. English is widely spoken, making communication relatively easy. However, learning a few basic Malay phrases can be helpful and appreciated by locals.

Best Time to Stay at Citadines DPulze Cyberjaya

The best time to stay at Citadines DPulze Cyberjaya depends on your preferences. The peak season typically sees higher prices and more crowds, while the off-peak season offers lower rates and a quieter atmosphere. The weather is generally warm and humid year-round, with occasional rain showers. Consider planning your visit around local events, festivals, or holidays for a unique cultural experience. Budget-conscious travellers may prefer to visit during the shoulder seasons for a balance of good weather and affordable prices.

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All facilities in Citadines DPulze Cyberjaya

Swimming Pool Citadines DPulze Cyberjaya
Swimming Pool
Fitness Center Citadines DPulze Cyberjaya
Fitness Center
Lobby Citadines DPulze Cyberjaya
Lobby
Accommodation Services Citadines DPulze Cyberjaya
Accommodation Services
Exterior Citadines DPulze Cyberjaya
Exterior

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Public Facilities

  • Parking
  • Elevator
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Meeting facilities

Transportation

  • Airport transfer
  • Limited parking
  • Limo or town car service

Accessibilty

  • Disabled access friendly
  • Accessible path of travel
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Indoor pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Citadines DPulze Cyberjaya

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 2-7-2024 to 30-7-2024.

General Check-in Instructions

Cash payments are accepted only in Malaysian Ringgit. No other currencies are accepted and foreign currency exchange services are not available.
Kindly be informed that swimming pool, fitness center and launderette room are currently closed for renovation until 5 December 2023.
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General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Citadines DPulze Cyberjaya
204
Number of floors in Citadines DPulze Cyberjaya
7
Another facilities in Citadines DPulze Cyberjaya
Cable TV, Desk, Hairdryer, In-room safe, Kitchenette

Frequently asked question in Citadines DPulze Cyberjaya

What are available facilities at Citadines DPulze Cyberjaya?
There are top facilites at Citadines DPulze Cyberjaya such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citadines DPulze Cyberjaya?
The standard check-in time at Citadines DPulze Cyberjaya is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Citadines DPulze Cyberjaya have?
Citadines DPulze Cyberjaya is a 4.0-star hotel.
How many floors does Citadines DPulze Cyberjaya have?
Citadines DPulze Cyberjaya has 7 floors.
How many rooms does Citadines DPulze Cyberjaya have?
Citadines DPulze Cyberjaya has 204 rooms in total.
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More Reviews from Other Guests in Citadines DPulze Cyberjaya

8.7
Very Good
From 716 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

7.9

Location

8.9

Service and Facilites

8.7

People often mention about Citadines DPulze Cyberjaya
All
Bedroom (13)
Room Space (12)
Staff Friendliness (11)
Ambiance (11)
Surroundings (10)
Accessibility (10)
Hotel Area (10)
Bathroom (9)
Family Friendly (8)
Check-in/out Time (8)
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Traveler Reviews Citadines DPulze Cyberjaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
MUHAMMAD N. B. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I stayed at Citadines Cyberjaya with my family of four, including two young kids, for a short getaway. The location is definitely a highlight — directly connected to DPulze Mall, which made it easy to find food and entertainment without needing to drive. The room was cozy and clean, and we appreciated the added security with floor access requiring a room card. Parking was RM5 per entry, though it's unclear whether that's charged per stay or per day. However, a few things didn’t quite meet our expectations as a family. There’s no kids pool, which was a bit of a letdown for the children. Breakfast was served a la carte and brought to our room, with selections made during check-in — convenient, but not the variety we were hoping for. The room came with a washing machine and dryer, but unfortunately, they didn’t work. Overall, it was a comfortable stay with a great location, but some family-friendly features could be improved.
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S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Nothing to complaint... Always my favourite hotel when come Cyber.. Keep it up
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Accommodation's Reply
01 Nov 2025
Dear Guest, Thank you for your kind words and continued support. We’re delighted to hear that our hotel remains your favourite when visiting Cyberjaya. We look forward to welcoming you back and will continue to keep up the standard you expect! Warm regards, Guest Service Manager
a***t
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
The reception staff were excellent and prompt, and the bellboy was also very responsive. The hotel is located next to a mall and a supermarket.
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Accommodation's Reply
01 Nov 2025
Dear Guest, Thank you for sharing your feedback. We’re delighted to hear that you found our reception staff and bellboys attentive and responsive. We’re also glad you enjoyed our convenient location next to the mall and supermarket. We look forward to welcoming you back soon! Warm regards, Guest Service Manager
M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
the staff very helpfull and very friendly
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Accommodation's Reply
01 Nov 2025
Dear Guest, Thank you for your kind words. We’re delighted to hear that our staff were helpful and friendly during your stay. We look forward to welcoming you back soon! Warm regards, Guest Service Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 12 week(s) ago
I am extremely disappointed with my room this time. It is very clear that the previouse guest smoke inside, and the strong smell of smoke is still present. The air is so unpleasant that i found it difficult to breahth and my clothes now reek of smoke. This is completely unacceptable for a hotel room. Hope when i come back this I can have the better room.
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Accommodation's Reply
01 Nov 2025
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the strong smoke smell in your room and the discomfort it caused. This is certainly not the standard we aim to provide, and we understand how unpleasant this experience must have been. We have shared your comments with our housekeeping and maintenance teams to ensure proper deep cleaning and improved room preparation for all guests. Please be assured that we will do our best to provide you with a better room during your next stay. We truly appreciate your understanding and hope to restore your confidence in our hotel. Warm regards, Guest Service Manager
R***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Very friendly staff with spacious rooms
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Accommodation's Reply
03 Sep 2025
Dear Guest, Thank you for your feedback. We are delighted to hear that you were very satisfied with your stay. We look forward to welcoming you back to Citadines DPulze Cyberjaya in the near future. Warm regards, Guest Service Manager
E***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Good location. Attached to a mall. Many varieties of foods to try. Have been here many times and will repeat.
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Accommodation's Reply
12 Sep 2025
Dear Guest, Thank you for your continued support and for sharing your feedback. We’re delighted to hear that you appreciate our convenient location and the variety of dining options nearby. It’s always a pleasure to welcome you back, and we look forward to hosting you again on your next visit. Warm regards, Guest Service Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 16 week(s) ago
all facilities good tapi yg tak best this hotel combine dgn mall and breakfast dlm bilik no vibes
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Accommodation's Reply
28 Aug 2025
Dear Guest, Thank you for sharing your review. We’re glad to hear that you enjoyed our facilities. We also appreciate your feedback regarding the breakfast experience and the mall connection, and will take it into consideration to improve the overall guest experience. We hope to welcome you back for another stay in the future. Warm regards, Guest Service Manager
Nur E. b. M. S. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Convenient as it is located above Dpulze Mall, so easy access to eatery outlets and shops. Ample parking too. Took the 2 bedroom room and it is perfect for families. Overall, stay was ok.
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for sharing your feedback with us. We’re glad to know you enjoyed the convenience of our location above DPulze Mall, making it easy to access eateries, shops, and ample parking. It’s also great to hear that our 2-Bedroom apartment was perfect for your family’s needs. We appreciate your honest comment that your overall stay was okay, and we’ll continue working to enhance our services and facilities to make your next visit even more enjoyable. We look forward to welcoming you back to Citadines DPulze Cyberjaya. Warm regards, Guest Service Manager
Nur E. b. M. S. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Convenient as it is located above Dpulze Mall, so easy access to eatery outlets and shops. Ample parking too. Took the 2 bedroom room and it is perfect for families. Overall, stay was ok.
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for sharing your feedback with us. We’re glad to know you enjoyed the convenience of our location above DPulze Mall, making it easy to access eateries, shops, and ample parking. It’s also great to hear that our 2-Bedroom apartment was perfect for your family’s needs. We appreciate your honest comment that your overall stay was okay, and we’ll continue working to enhance our services and facilities to make your next visit even more enjoyable. We look forward to welcoming you back to Citadines DPulze Cyberjaya. Warm regards, Guest Service Manager
Cik W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Good location, I from Bukit Bintang take MRT TRX (Putrajaya Line) you can choose stop at Putrajaya Line or Cyberjaya Utara check price for Gran can compare first.Near mall easy to get food inside mall,have swimming pool, gymnasium, staff friendly, really recommend this place.
2 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for sharing your detailed and positive feedback. We’re delighted to know you enjoyed our convenient location, especially with the easy MRT access from Bukit Bintang, and that being near the mall made it simple to find food. It’s also great to hear you appreciated our facilities such as the swimming pool and gymnasium, as well as the warm hospitality from our friendly staff. Your recommendation means a lot to us, and we’re glad your stay at Citadines DPulze Cyberjaya was a pleasant one. We look forward to welcoming you back for another enjoyable visit soon. Warm regards, Guest Service Manager
a***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
everything was great! thank you for the hospitality. keep up a great work!
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Accommodation's Reply
08 Aug 2025
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Guest Service Manager
E***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Hotels in the mall. Many delicious places to eat, recommended for families.
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Accommodation's Reply
17 Jul 2025
Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Guest Service Manager
Z***N
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Worth it, big room, easy parking access, easy mall access. Always meeting in Putrajaya 15 minutes away. At night you can watch TGV cinema. Cheap price
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Accommodation's Reply
17 Jul 2025
Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Guest Service Manager
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Always my favourite hotel when come to Cyberjaya... Keep it up, thank you...
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Guest Service Manager
JOVE M. P. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
The room unit is very clean and comfortable, food is great, but the facilities of the gym room and swimming pool are not maintained. But overall, it is OK.
1 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Guest Service Manager
P***C
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Clean & quiet room for relaxing
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Accommodation's Reply
18 Apr 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 46 week(s) ago
If you're looking for a nice neighborhood and vicinity to places such as a mall, food stalls, public parks, this is the best hotel. It's a bit far from Kuala Lumpur city center, but I took Grab from the Hotel to Cyberjaya/Putrajaya Train station (10 minutes drive) then head to Kuala Lumpur by KLIA express train, 17 minutes to KLCC. You can find everything you need in the DPulze Mall. Had a working microwave, fridge, stove, kettle, which was perfect! They provide us with amenities and utensils as well. Will stay here again in the future.
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
H***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
I used to stay next door and change here. So far it's better, and the staff is friendly and accommodating.
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Accommodation's Reply
20 Jan 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
W***n
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 53 week(s) ago
Arrived at 11 PM to check in; the reception staff warmly entertained our needs. The room was very clean and had a good ambiance. We enjoyed our stay here except for the breakfast, which was not very good.
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Accommodation's Reply
18 Dec 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
Number of reviews per page
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40

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Exterior 4 Citadines DPulze Cyberjaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 716 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

7.9

Location

8.9

Service and Facilites

8.7

People often mention about Citadines DPulze Cyberjaya
All
Bedroom (13)
Room Space (12)
Staff Friendliness (11)
Ambiance (11)
Surroundings (10)
Accessibility (10)
Hotel Area (10)
Bathroom (9)
Family Friendly (8)
Check-in/out Time (8)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Citadines DPulze Cyberjaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
MUHAMMAD N. B. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
I stayed at Citadines Cyberjaya with my family of four, including two young kids, for a short getaway. The location is definitely a highlight — directly connected to DPulze Mall, which made it easy to find food and entertainment without needing to drive. The room was cozy and clean, and we appreciated the added security with floor access requiring a room card. Parking was RM5 per entry, though it's unclear whether that's charged per stay or per day. However, a few things didn’t quite meet our expectations as a family. There’s no kids pool, which was a bit of a letdown for the children. Breakfast was served a la carte and brought to our room, with selections made during check-in — convenient, but not the variety we were hoping for. The room came with a washing machine and dryer, but unfortunately, they didn’t work. Overall, it was a comfortable stay with a great location, but some family-friendly features could be improved.
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S***h
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Staycation
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9.4
/10
Reviewed 9 week(s) ago
Nothing to complaint... Always my favourite hotel when come Cyber.. Keep it up
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Accommodation's Reply
01 Nov 2025
Dear Guest, Thank you for your kind words and continued support. We’re delighted to hear that our hotel remains your favourite when visiting Cyberjaya. We look forward to welcoming you back and will continue to keep up the standard you expect! Warm regards, Guest Service Manager
a***t
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 10 week(s) ago
The reception staff were excellent and prompt, and the bellboy was also very responsive. The hotel is located next to a mall and a supermarket.
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Accommodation's Reply
01 Nov 2025
Dear Guest, Thank you for sharing your feedback. We’re delighted to hear that you found our reception staff and bellboys attentive and responsive. We’re also glad you enjoyed our convenient location next to the mall and supermarket. We look forward to welcoming you back soon! Warm regards, Guest Service Manager
M***D
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
the staff very helpfull and very friendly
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Accommodation's Reply
01 Nov 2025
Dear Guest, Thank you for your kind words. We’re delighted to hear that our staff were helpful and friendly during your stay. We look forward to welcoming you back soon! Warm regards, Guest Service Manager
Verified Traveler
icon-Leisure
Leisure
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6.3
/10
Reviewed 12 week(s) ago
I am extremely disappointed with my room this time. It is very clear that the previouse guest smoke inside, and the strong smell of smoke is still present. The air is so unpleasant that i found it difficult to breahth and my clothes now reek of smoke. This is completely unacceptable for a hotel room. Hope when i come back this I can have the better room.
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Accommodation's Reply
01 Nov 2025
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the strong smoke smell in your room and the discomfort it caused. This is certainly not the standard we aim to provide, and we understand how unpleasant this experience must have been. We have shared your comments with our housekeeping and maintenance teams to ensure proper deep cleaning and improved room preparation for all guests. Please be assured that we will do our best to provide you with a better room during your next stay. We truly appreciate your understanding and hope to restore your confidence in our hotel. Warm regards, Guest Service Manager
R***y
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8.8
/10
Reviewed 15 week(s) ago
Very friendly staff with spacious rooms
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Accommodation's Reply
03 Sep 2025
Dear Guest, Thank you for your feedback. We are delighted to hear that you were very satisfied with your stay. We look forward to welcoming you back to Citadines DPulze Cyberjaya in the near future. Warm regards, Guest Service Manager
E***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Good location. Attached to a mall. Many varieties of foods to try. Have been here many times and will repeat.
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Accommodation's Reply
12 Sep 2025
Dear Guest, Thank you for your continued support and for sharing your feedback. We’re delighted to hear that you appreciate our convenient location and the variety of dining options nearby. It’s always a pleasure to welcome you back, and we look forward to hosting you again on your next visit. Warm regards, Guest Service Manager
A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 16 week(s) ago
all facilities good tapi yg tak best this hotel combine dgn mall and breakfast dlm bilik no vibes
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Accommodation's Reply
28 Aug 2025
Dear Guest, Thank you for sharing your review. We’re glad to hear that you enjoyed our facilities. We also appreciate your feedback regarding the breakfast experience and the mall connection, and will take it into consideration to improve the overall guest experience. We hope to welcome you back for another stay in the future. Warm regards, Guest Service Manager
Nur E. b. M. S. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Convenient as it is located above Dpulze Mall, so easy access to eatery outlets and shops. Ample parking too. Took the 2 bedroom room and it is perfect for families. Overall, stay was ok.
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for sharing your feedback with us. We’re glad to know you enjoyed the convenience of our location above DPulze Mall, making it easy to access eateries, shops, and ample parking. It’s also great to hear that our 2-Bedroom apartment was perfect for your family’s needs. We appreciate your honest comment that your overall stay was okay, and we’ll continue working to enhance our services and facilities to make your next visit even more enjoyable. We look forward to welcoming you back to Citadines DPulze Cyberjaya. Warm regards, Guest Service Manager
Nur E. b. M. S. H.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Convenient as it is located above Dpulze Mall, so easy access to eatery outlets and shops. Ample parking too. Took the 2 bedroom room and it is perfect for families. Overall, stay was ok.
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Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for sharing your feedback with us. We’re glad to know you enjoyed the convenience of our location above DPulze Mall, making it easy to access eateries, shops, and ample parking. It’s also great to hear that our 2-Bedroom apartment was perfect for your family’s needs. We appreciate your honest comment that your overall stay was okay, and we’ll continue working to enhance our services and facilities to make your next visit even more enjoyable. We look forward to welcoming you back to Citadines DPulze Cyberjaya. Warm regards, Guest Service Manager
Cik W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Good location, I from Bukit Bintang take MRT TRX (Putrajaya Line) you can choose stop at Putrajaya Line or Cyberjaya Utara check price for Gran can compare first.Near mall easy to get food inside mall,have swimming pool, gymnasium, staff friendly, really recommend this place.
2 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Guest, Thank you for sharing your detailed and positive feedback. We’re delighted to know you enjoyed our convenient location, especially with the easy MRT access from Bukit Bintang, and that being near the mall made it simple to find food. It’s also great to hear you appreciated our facilities such as the swimming pool and gymnasium, as well as the warm hospitality from our friendly staff. Your recommendation means a lot to us, and we’re glad your stay at Citadines DPulze Cyberjaya was a pleasant one. We look forward to welcoming you back for another enjoyable visit soon. Warm regards, Guest Service Manager
a***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
everything was great! thank you for the hospitality. keep up a great work!
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Accommodation's Reply
08 Aug 2025
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Guest Service Manager
E***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Hotels in the mall. Many delicious places to eat, recommended for families.
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Accommodation's Reply
17 Jul 2025
Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Guest Service Manager
Z***N
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Worth it, big room, easy parking access, easy mall access. Always meeting in Putrajaya 15 minutes away. At night you can watch TGV cinema. Cheap price
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Accommodation's Reply
17 Jul 2025
Dear Guest, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence. Regards Guest Service Manager
S***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
Always my favourite hotel when come to Cyberjaya... Keep it up, thank you...
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Accommodation's Reply
06 Jul 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Guest Service Manager
JOVE M. P. S.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
The room unit is very clean and comfortable, food is great, but the facilities of the gym room and swimming pool are not maintained. But overall, it is OK.
1 people find it helpful
Accommodation's Reply
02 Apr 2025
Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards Siti Fateha Sairy – Guest Service Manager
P***C
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Clean & quiet room for relaxing
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Accommodation's Reply
18 Apr 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 46 week(s) ago
If you're looking for a nice neighborhood and vicinity to places such as a mall, food stalls, public parks, this is the best hotel. It's a bit far from Kuala Lumpur city center, but I took Grab from the Hotel to Cyberjaya/Putrajaya Train station (10 minutes drive) then head to Kuala Lumpur by KLIA express train, 17 minutes to KLCC. You can find everything you need in the DPulze Mall. Had a working microwave, fridge, stove, kettle, which was perfect! They provide us with amenities and utensils as well. Will stay here again in the future.
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1 people find it helpful
Accommodation's Reply
07 Feb 2025
Dear Guest, I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for your vacation. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. Once again thank you for your valued patronage, we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
H***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
I used to stay next door and change here. So far it's better, and the staff is friendly and accommodating.
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Accommodation's Reply
20 Jan 2025
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
W***n
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 53 week(s) ago
Arrived at 11 PM to check in; the reception staff warmly entertained our needs. The room was very clean and had a good ambiance. We enjoyed our stay here except for the breakfast, which was not very good.
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Accommodation's Reply
18 Dec 2024
Dear Guest, Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us. From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon. Regards Siti Fateha Sairy – Guest Service Manager
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