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Concorde Hotel Shah Alam

HOTELS
3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam, Selangor, Malaysia, 40100
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
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Traveloka
8.9 Impressive
From 1,710 reviews
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Check our curated reviews for honest descriptions about this accommodation.
Great choice in Shah Alam. Very central, easy access to city centre and many eateries nearby. Beautiful view of the mosque from the room. Book without doubt.
Ahmad N. B. Z.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam, Selangor, Malaysia, 40100
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Check-in
Thu, 19 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 1,710 reviews
8.9
Impressive
Fantastic
704
Very Good
890
Satisfying
33
Average
83
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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friendly staffs (17)
clean room (3)
affordable price (2)
excellent service (4)
easy check in (1)
tasty breakfast (4)
comfortable room (7)
great view (6)
great location (11)
tasty food (5)
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wf
1 Reviews
9.7
/ 10
9.7
Staycation

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Accommodation's Reply

29 Apr 2022
Dear Wan, Thank you for your rating and hope you will visit us again in the future. Wishing you and your loved ones Salam Aidilfitri that is filled with joy. Have a safe journey to your destination. Kind regards, Patrick Ng General Manager
LL
1 Reviews
8.8
/ 10
8.8
Business
Service: 10/10 (staffs were attentive and friendly, responded to request immediately, very good) Cleanliness: 6/10 (things looks clean but there 's a slight moldy smell, I got sensitive nose) Location: 7/10 (okay) Food: 4/10 (food selection quite limited, I stayed for 6 days here but the food choice is 90 % the same everyday and some less popular foods are not fresh. Below average) Overall stay was enjoyable because staffs are nice, view from room is nice. Hope the hotel management can improve on the cleanliness and breakfast spread.

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Accommodation's Reply

25 Apr 2022
Dear Lam, Thank you for your feedback during your recent stay and please accept our sincere apologies for the shortcomings that you experienced. We will definitely look into improving some of the fixtures and the breakfast spread. Once again, thank you and we hope to be at your service again in the future. Kind regards, Patrick Ng General Manager
2 Reviews
9.7
/ 10
9.7
Business
Very nice hotel with friendly reception. Hope can maintain that. Lovely room and nice view with mosque. But hope got promotion the room OK. Or less the price so that more2 guests come. Thank you.

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Accommodation's Reply

18 Mar 2022
Dear Khalid, Thank you for your feedback. We are pleased you had a wonderful time staying at the hotel. We look forward to your return in the future. Best regards, Patrick Ng General Manager
2 Reviews
9.7
/ 10
9.7
Holiday
Nice place to stay which a clean room comfortable staying. Love you concord. But hopefully can less the price next time OK thank you so much

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Accommodation's Reply

28 Mar 2022
Dear Khalid, Thank you for choosing Concorde Hotel Shah Alam as your preferred hotel. We are delighted to know that you had a pleasant stay recently. Once again, thank you and we look forward to your return soon. Kind regards, Amilia Alias Director of Sales & Marketing
SS
7 Reviews
8.5
/ 10
8.5
Staycation
Nice room. Love it, like to stay here thank you.

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Accommodation's Reply

21 Jan 2022
Dear RIdhwan, We would like to say thank you to you too and very most welcome for choosing Concorde Hotel Shah Alam as your staycation place. We look forward to having you again as our guest in the future. Warm regards, Patrick Ng General Manager
SA
1 Reviews
8.4
/ 10
8.4
The front desk really helpful and friendly. However the staff at the cafe that escort us to our table for breakfast unfriendly at all. The food just okay. There's nothing hyped about it. The problem that we faced through out our stay was the bath tub sink hole stuck where we can't flush away the water in the bath tub. However we made a complaint and the staff in charged quickly fix the problem. The room and bathroom all okay and very pleasant for the stay

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Accommodation's Reply

17 Dec 2021
Dear Shuhada S. Thank you for sharing your feedback on Traveloka. We are truly sorry that you had an unexpected experience with our outlet host. We are pleased to know that your complaint about the bathroom sink was attended to promptly. We look forward to welcoming you again to the hotel. Best regards, Patrick Ng General Manager
MZ
19 Reviews
8.5
/ 10
8.5
Staycation
Nice room, nice surrounding. Got room view of masjid shah alam. Will stay here again when come to shah alam

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Ab
3 Reviews
9.7
/ 10
9.7
Staycation
The room is spacious enough, clean, and worth the money!

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Accommodation's Reply

30 Nov 2021
Dear Anis B. A., We are pleased to learn that you have enjoyed your stay and especially pleased with the room condition and promotional rates. We look forward to welcoming you back in the near future for another delightful experience. Warm regards, Amilia Alias Director of Sales & Marketing
MM
5 Reviews
6
/ 10
6
Pool need to que and have time limit.

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Accommodation's Reply

15 Nov 2021
Dear Mohd Firdaus, Thank you for your feedback. Following the National Security Council of Malaysia (NSC) SOPs to curb the virus from spreading, the number of persons must be confined and give equal time for other guests to use the pool facilities. We hope for your kind understanding of this new endemic situation. We hope this will not deter you from coming back again to the hotel in the near future. Thank you. Kind regards, Patrick Ng General Manager
IH
2 Reviews
6.5
/ 10
6.5
Staycation
The hotel is a bit run down and seems to be overdue for renovation for the price we are charged. Some of the staffs are OK but they seem to be happy to do the bare minimum. The breakfast come in sets to mitigate the risk of spreading Covid-19 virus, even that felt overpriced. Very unlikely to come again.

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Accommodation's Reply

21 Oct 2021
Dear Mohd I. H. B. C. A., Thank you for taking the time to provide us feedback. Your feedback is extremely valuable to us, as we strive to improve our services daily. We will look into your suggestion in the hope of improvising our services in the future. Kind regards, Patrick Ng General Manager
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

An internationally renowned business class hotel in Shah Alam, the Concorde Hotel Shah Alam provide a luxurious stay for business travellers alike. Located along Jalan Tengku Ampuan Zabedah, Shah Alam, this 4-Star Shah Alam hotel offers a total of 381 rooms, 5 restaurants and cafes, top class facilities and services for all guests. This hotel is very near to the Blue Mosque, Shah Alam Stadium, i-City Shah Alam and the Sultan Abdul Aziz Shah Airport, hence, making its location as one of the strategic ones in Shah Alam.

How to get to Concorde Hotel Shah Alam

If you are flying in to spend several days in Concorde Hotel Shah Alam, the nearest airport you can land in is the Sultan Abdul Aziz Shah Airport. It is only 6 km away from the hotel and you can get there by a rental, Uber/Grab car services, or taxis. All of which you can get from the airport. If you are flying in from KLIA, the distance will vary in a long stretch as it is 47 km away from the hotel, thus, it is best to land at Sultan Abdul Aziz Shah Airport instead.

The hotel is right in the centre of town environment. You can easily find the hotel once you spot the Jabatan Pendaftaran Negara and Al-Madinah International University that are both just metres away from the hotel. Other sites you can look out for is the Junction 11 and the Pejabat Risda Negeri Selangor. Once you spotted these permanent landmarks, you are just couple kilometres away from the hotel.

Different Types of Rooms in Concorde Hotel Shah Alam

There are five main types of rooms available in Hotel Concorde Shah Alam; the Deluxe Room, Deluxe Executive Room, Premier Room, Premier Executive and Premier Suite. All rooms are complemented with first class facilities including a mini bar, full air conditioned, shower and bathtub, personal toiletries, in-room safe deposit box, IDD telephones to ensure you and your business partners/families are well connected, complimentary coffee and tea making facilities, and television with in-house, local and satellite channels.

The Deluxe Room, Deluxe Executive Room and Premier Room offer a comfortable setting for both business and leisure travellers alike with bed options for either 1 King bed or 2 Twin beds. For those travelling with family members and babies, you can request for an additional bed or baby cot from the hotel. The rooms offer a magnificent view of the city and you have plenty of space to move around. The Premier Room, however, offers complimentary privileges that include private check-in and check-out at the Premier Lounge, private breakfast venue at the Premier Lounge, unlimited non-alcoholic drinks throughout the day, evening cocktails, 2 hours usage of the meeting room at the Executive Business Centre and much more.

The Premier Executive and Premier Suite offer a luxurious setting with 1 King bed provided with additional bed and baby cot upon request if needed. Space is much more impressive and you will be granted the luxurious privileges like those of the Premier Room including complimentary usage of Kilos Fitness Centre and swimming pool, complimentary parking and daily newspaper, one shoe shine per day and breakfast and cocktail served at the Premier Lounge.

Restaurants and Cafes in Concorde Hotel Shah Alam

Enjoy extravagant meals in Concorde Hotel made freshly by professional chefs. The hotel housed five main restaurants and cafes for all guests to enjoy various menu in accordance to their own liking. These restaurants are Melting Pot Cafe, Pavilion Terrace, Raku-Xin Japanese and Crossroads Lounge.

The Melting Pot Cafe serves Asian and Continental cuisines with the capacity of 186 guests. The area is very spacious and comfortable for all to enjoy their food. This unique cafe only serves Buffet Hi-Tea (12 PM until 4:30 PM on Friday to Sunday and public holidays only), Buffet Lunch (12 PM until 2:30 PM on Monday until Thursday), and Buffet Dinner (7 PM until 10:30 PM daily).

The Pavilion Terrace opens from 6 AM until 2 AM daily. It offers the combination of the Chinese and Japanese style of cooking and able to accommodate 120 guests. It is a perfect place to relax after a long day at work while enjoying the amazing Malay architectural design to accompany the delicious food on the table.

The Raku-Xin Japanese Restaurant offers delicious Japanese cuisines. The restaurant itself sets off the Japanese aura with its traditional bamboo panelling and rustle slate tiles, which is a combination of architecture influence from Japan and traditional Chinese. It can fit up to 60 people and offers lunch starting from 12 PM until 2:30 PM and dinner starting from 6:30 PM until 10:30 PM on Monday until Saturday. The restaurant will be closed on Sundays.

The Crossroads Lounge offers an interesting selection of cocktails, liquors, juices and soft drinks. It is the perfect setting to hang out with your friends or business partners. They also provide live screening of various sports to entertain you. It opens daily from 9 AM until 1 AM.

Facilities and Activities in Concorde Hotel Shah Alam

In order to ensure guests have the ultimate VIP treatment during their stay here, the hotel has provided such services that can serve the purpose well. Aside from the first class in-room services mentioned earlier, the hotel also provides complimentary shuttle services to various hot spots around the city, business centre, concierge, swimming pool, Kilos Fitness Centre, shopping arcade and the Alammi Spa. These services complement your need for relaxation, business, holiday and fun.

Other hotel facilities you can enjoy is the sufficient parking area, coffee shop to relax and unwind, 24-hour room service always ready on call, safety deposit box to keep your belongings and valuables safe at all times and free Wi-Fi access in public areas to ensure all your work is on schedule. The hotel also has money changer for foreign tourist to exchange their currencies easily. You can also enjoy the hair salon, shops and supermarket available so that you will have everything you need nearby.

Interesting Places near Concorde Hotel Shah Alam

i-City Shah Alam - Enjoy various entertaining activities here in i-City Shah Alam. Located mere 5 km away from the hotel. You can visit the shops, go on rides and have fun at the water park. It is the best place to relax and take pictures as memorabilia when you leave.

Sultan Alam Shah Museum - Take a journey across time at the Sultan Alam Shah Museum to see ancient documents and artefacts. It is an informative and interactive site to visit with your family and friends.

Sunway Lagoon Theme Park - If you wish for full-fledged water adventure, you can spend your day at the Sunway Lagoon Theme Park. It is 9 km away from the hotel and the perfect place to let off steam from working all day. You can also take your children here to enjoy the various waterslides and rides available.

Hotel Policy

The hotel permits only fully vaccinated individuals to check-in and/or dine-in with: 1 dose after 28 days vaccination - Johnson & Johnson and Cansino 2 doses after 14 days vaccination - Pfizer, AstraZeneca, and Sinovac MySejahtera Digital Vaccination Certification is required to be presented upon entering the hotel premises. Room rates will be exempted from service and tourism taxes until 31 December 2021. All other charges of service tax will be applied.

Facilities
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV
Hotel Services
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff
  • Tours
  • Wedding service
Things to Do
  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa
General
  • AC
  • Family room
  • Non-smoking room
  • Smoking area
Nearby Facilities
  • Beauty salon
  • Hair salon
  • Shops
  • Supermarket
Food and Drinks
  • Bar
  • Breakfast
  • Buffet dinner
Business Facilities
  • Business center
  • Meeting facilities
  • Photocopier
Transportation
  • Area shuttle
  • Secure parking
Accessibilty
  • Disabled access friendly
  • Wheelchair accessible
Connectivity
  • LAN Internet
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