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Concorde Hotel Shah Alam

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Overall Ratings & Reviews Concorde Hotel Shah Alam

Traveloka (1,869)

Other sources (508)

8.8

Very Good

From 1,869 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.9

Meal

8.8

Location

9.0

Service and Facilites

8.8

People often mention about Concorde Hotel Shah Alam

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Surroundings (15)

Bedroom (13)

Bathroom (13)

Room Space (12)

Variety (11)

Staff Friendliness (10)

Ambiance (10)

Hotel Area (10)

Accessibility (9)

Check-in/out Time (8)

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Traveler Reviews Concorde Hotel Shah Alam

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Customer reviews

N***a

Staycation

8.4

/10

Reviewed 5 week(s) ago

Given room with view not as per shown in here. Have to wait more 30minutes to get correct view of room.

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Accommodation's Reply

19 Jan 2026

Dear N***a, Thank you for sharing your review with us. We sincerely apologize for the inconvenience encountered upon check-in. Please be shared that picture shown is for illustration purposes only and room allocation is subject to availability. Regardless, our hosts shall provide their best to assist with guests request efficiently, hence, truly appreciate your kind understanding. Best regards, Felix Yeo General Manager

Adibah b. S.

Staycation

9.1

/10

Reviewed 5 week(s) ago

It’s a very short stay, 2D1N. Nevertheless I would say that everything is good since this hotel has been one of my regular places. Wifi signal has to be improved since it’s quite weak inside the room and can only get a stable connection near the room entrance.

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Accommodation's Reply

19 Jan 2026

Dear Adibah b. S., Thank you for sharing your review with us. We truly appreciate your feedback and have shared it with the relevant department for further action. We hope to have another opportunity to serve you better in the near future. Best regards, Felix Yeo General Manager

Anis

Staycation

9.4

/10

Reviewed 5 week(s) ago

I absolutely loved staying here! The room was clean, and the place is conveniently located near a shopping mall, which made everything very convenient for us. Thank you for a wonderful stay!

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Accommodation's Reply

08 Jan 2026

Dear Anis, Thank you for sharing your review with us. We are pleased to hear that you had a wonderful experience while staying with us. We look forward to welcome you back in the near future! Kind regards, Felix Yeo General Manager

MOHD F. B. M. K.

Staycation

10.0

/10

Reviewed 6 week(s) ago

GREAT value for money good hospitality

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Accommodation's Reply

09 Jan 2026

Dear MOHD F. B. M. K., Thank you for sharing your review with us. We are pleased to hear that you had a wonderful stay and look forward to welcome you again! Kind regards, Felix Yeo General Manager

Rahmi U.

9.7

/10

Reviewed 9 week(s) ago

My first time to have a night in Concorde hotel Shah Alam. It was a great night because my room was heading up to masjid. So beautiful sight seeing 😍

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Accommodation's Reply

15 Dec 2025

Dear Rahmi U., Thank you for sharing your review with us. We are pleased to hear that you get to enjoy your stay with an undeniably mesmerizing view of the Blue Mosque. We look forward to welcome you again soon! Warm regards, Felix Yeo General Manager

Verified Traveler

Business

8.8

/10

Reviewed 10 week(s) ago

Friendly staff, strategic location, efficient staff, and spacious room.

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Accommodation's Reply

02 Dec 2025

Dear Guest, Thank you for sharing your review with us. We are delighted to hear that you had a wonderful experience and look forward to welcome you again! Kind regards, Felix Yeo General Manager

Soma R.

Leisure

8.8

/10

Reviewed 12 week(s) ago

hotel looks nice in picture when I booked thru app. but this hotel I think been years and lift service totally disappointed. needs wait nearly 15mins and only one lift was in operation. room smell was like too long not clean and dusty

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Accommodation's Reply

28 Nov 2025

Dear Soma R., Thank you for sharing your review with us. We sincerely apologize for the inconvenience encountered during your recent stay. Please rest assured as we have alerted the relevant departments for immediate resolution. We are looking forward to welcome you back with an enhanced experience. Kind regards, Felix Yeo General Manager

N***g

Leisure

9.1

/10

Reviewed 16 week(s) ago

An awesome stay. A tiny flaw would be that the drain stopper of bathtub didn’t work resulting in the tub not being to hold water. A second flaw was that the front desk staff didn’t manage to waive my parking resulting in me being charged RM6 for parking upon checked out. 😅

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Accommodation's Reply

31 Oct 2025

Dear N**g, Thank you for sharing your review with us. We truly regret the inconvenience you had encountered due to the faulty bathtub drain stopper. Kindly rest assured as the maintenance team has been alerted to do prompt rectification ensuring the utmost comfort for all guests. With regard to the parking, please allow us to clarify that the car park is managed by a third-party operator and charges are applied at a flat rate which is RM 6 per stay for in-house guest. As such, the hotel is unable to waive or provide complimentary parking directly. We are keen to have another opportunity to serve you better in the near future. Warm regards, Felix Yeo General Manager

N***r

10.0

/10

Reviewed 18 week(s) ago

I asked to extend my room with the same room coz i like the room already and wanted no rush. It was amazing

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Accommodation's Reply

16 Oct 2025

Dear N***r, Thank you for sharing your review with us. We are thrilled to hear that you have enjoyed your stay and highly appreciate your continued support. Should you visit again, we look forward to welcome you back! Best regards, Felix Yeo General Manager

N***r

Staycation

10.0

/10

Reviewed 18 week(s) ago

Very good and recommended. Nice experience staying there.. the food also amazing

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Accommodation's Reply

16 Oct 2025

Dear N***r, Thank you for sharing your review with us. We are pleased to hear that you had an amazing experience and look forward to welcome you again in the near future! Warm regards, Felix Yeo General Manager

Eka W. T.

Medical

8.5

/10

Reviewed 23 week(s) ago

The room is quite nice and comfortable, the breakfast menu is still not to my taste as an Indonesian.

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Accommodation's Reply

03 Sep 2025

Greetings Eka W.T., Thank you for your feedback. For your information, we have conveyed your comments to the F&B department for improvement. We hope to serve you better in the future. Yours sincerely, Felix Yeo General Manager

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S***i

8.2

/10

Reviewed 23 week(s) ago

Great hotel with good location... Clean dan very near to mosque... Great place to stay

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Accommodation's Reply

02 Sep 2025

Dear S***i, Thank you for sharing your review with us. We are looking forward to welcoming you back in the near future! Warm regards, Felix Yeo General Manager

Aishah M. A.

9.7

/10

Reviewed 24 week(s) ago

Staff very helpful and polite, morning breakfast was good and delicious. I’ll repeat to stay here ❤️

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Accommodation's Reply

28 Aug 2025

Dear Aishah M. A., Thank you for sharing your review with us and we look forward to your next visit! Kind regards, Felix Yeo General Manager

H***y

9.0

/10

Reviewed 25 week(s) ago

The menu is so-so, lacking variety, and breakfast is quite expensive. My last stay there included breakfast. You can find breakfast in the surrounding area, including nasi kandar, nasi pelita, and other stalls.

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Accommodation's Reply

28 Aug 2025

Greetings H***y, Thank you for your feedback. For your information, there are more than 50 varieties of food from appetizers, main courses and desserts provided at the breakfast buffet at Melting Pot Cafe every day. However, we have shared your comments with the F&B department for improvement. We hope to serve you better in the future. Yours sincerely, Felix Yeo General Manager

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n***r

10.0

/10

Reviewed 26 week(s) ago

I am one of the supervisors for the UiTM Annual Faculty dinner. We chose Concorde Hotel as our venue this year based on their highly reputable comments from app. So many guests from our faculty checked in for this event. Highly recommended for events, meetings, or even to reserve for your external guess from overseas. Well done Concorde, especially to the manager, Puan Hanizam.

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Accommodation's Reply

28 Aug 2025

Dear n***r, Thank you for sharing your review with us. We are pleased to hear that you had a great experience at our hotel. Should you visit again, we are delighted to welcome you again! Best regards, Felix Yeo General Manager

S***h

Staycation

9.4

/10

Reviewed 27 week(s) ago

Always my choice when I go to Shah Alam. Thank you so much...

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Accommodation's Reply

08 Aug 2025

Dear S***h, Thank you for sharing your review with us and we are looking forward to welcome you back in the near future! Best regards, Felix Yeo General Manager

Y***i

Leisure

8.5

/10

Reviewed 30 week(s) ago

Nice and clean environment, room size enough spacious.

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Accommodation's Reply

16 Jul 2025

Dear Y***i, Thank you for sharing your review with us. We are pleased to hear that you had an amazing stay experience and look forward to welcome you back! Kind regards, Felix Yeo General Manager

I***a

Staycation

9.1

/10

Reviewed 33 week(s) ago

Best choice to stay at Shah Alam area

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Accommodation's Reply

24 Jun 2025

Dear I***a, Thank you for sharing your review with us. We are pleased to hear that you had a wonderful experience and look forward to welcome you back again! Warm regards, Felix Yeo General Manager

K***L

Staycation

9.4

/10

Reviewed 33 week(s) ago

I just had a wonderful stay at Concorde Hotel Shah Alam recently. Big shoutout to the front office team, especially Zafrul, who gave me outstanding service throughout my visit. He really made me feel welcome and took great care of everything. As an ex-staff from the 1990s, it's great to see that Concorde Hotel is still the best in all aspects. Really proud of how the hotel continues to maintain such high standards. Can't wait to come back again! Thanks to everyone for making my stay so enjoyable.

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Accommodation's Reply

24 Jun 2025

Dear K***L, Thank you for sharing your review with us. We are delighted to hear that you had a great experience and look forward to welcome you back in the near future. Kind regards, Felix Yeo General Manager

H***y

Business

9.1

/10

Reviewed 34 week(s) ago

I had breakfast, but it turned out I had booked a room without breakfast by mistake, the policy from the duty manager was that I did not have to pay for breakfast that day (free) for 126 Ringgit. Thank you Concorde Hotel Management.

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Accommodation's Reply

17 Jun 2025

Greetings H***y, Thank you for your feedback. We are very happy to hear that you were satisfied with your experience during your stay at our hotel. We look forward to serving you again in the future! Best regards, Felix Yeo General Manager

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