Traveloka (1,675)
Other sources (505)
8.8
Very Good
From 1,675 reviews
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Cleanliness
8.9
Room Comfort
8.9
Meal
8.8
Location
9.0
Service and Facilites
8.8
People often mention about Concorde Hotel Shah Alam
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Surroundings (11)
Room Space (9)
Bathroom (8)
Staff Friendliness (7)
Hotel Area (7)
Variety (7)
Accessibility (6)
Ambiance (6)
Bedroom (6)
Check-in/out Time (5)
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Traveler Reviews Concorde Hotel Shah Alam
Number of reviews per page
20
40
Customer reviews
n***r
10.0
/10
Reviewed 4 day(s) ago
I am one of the supervisors for the UiTM Annual Faculty dinner. We chose Concorde Hotel as our venue this year based on their highly reputable comments from app. So many guests from our faculty checked in for this event. Highly recommended for events, meetings, or even to reserve for your external guess from overseas. Well done Concorde, especially to the manager, Puan Hanizam.
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S***h
Staycation
9.4
/10
Reviewed 1 week(s) ago
Always my choice when I go to Shah Alam. Thank you so much...
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Y***i
Leisure
8.5
/10
Reviewed 4 week(s) ago
Nice and clean environment, room size enough spacious.
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Accommodation's Reply
16 Jul 2025
Dear Y***i,
Thank you for sharing your review with us. We are pleased to hear that you had an amazing stay experience and look forward to welcome you back!
Kind regards,
Felix Yeo
General Manager
I***a
Staycation
9.1
/10
Reviewed 7 week(s) ago
Best choice to stay at Shah Alam area
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Accommodation's Reply
24 Jun 2025
Dear I***a,
Thank you for sharing your review with us. We are pleased to hear that you had a wonderful experience and look forward to welcome you back again!
Warm regards,
Felix Yeo
General Manager
K***L
Staycation
9.4
/10
Reviewed 8 week(s) ago
I just had a wonderful stay at Concorde Hotel Shah Alam recently. Big shoutout to the front office team, especially Zafrul, who gave me outstanding service throughout my visit. He really made me feel welcome and took great care of everything. As an ex-staff from the 1990s, it's great to see that Concorde Hotel is still the best in all aspects. Really proud of how the hotel continues to maintain such high standards. Can't wait to come back again! Thanks to everyone for making my stay so enjoyable.
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Accommodation's Reply
24 Jun 2025
Dear K***L,
Thank you for sharing your review with us. We are delighted to hear that you had a great experience and look forward to welcome you back in the near future.
Kind regards,
Felix Yeo
General Manager
H***y
Business
9.1
/10
Reviewed 8 week(s) ago
I had breakfast, but it turned out I had booked a room without breakfast by mistake, the policy from the duty manager was that I did not have to pay for breakfast that day (free) for 126 Ringgit. Thank you Concorde Hotel Management.
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Accommodation's Reply
17 Jun 2025
Greetings H***y,
Thank you for your feedback. We are very happy to hear that you were satisfied with your experience during your stay at our hotel. We look forward to serving you again in the future!
Best regards,
Felix Yeo
General Manager
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AD
AUSAMAH D. M. D.
Business
9.7
/10
Reviewed 13 week(s) ago
A very nice hotel and strategically located in Shah Alam.
1 people find it helpful
Accommodation's Reply
16 May 2025
Dear AUSAMAH D. M. D.,
Thank you for sharing your review with us. We are delighted to hear that you had wonderful experiences while staying with us. We are looking forward to welcome you back in the near future.
Best regards,
Felix Yeo
General Manager
T***n
Business
8.8
/10
Reviewed 13 week(s) ago
Came for an event and had a good stay.
1 people find it helpful
Accommodation's Reply
16 May 2025
Dear T***n,
Thank you for sharing your feedback with us. We are delighted to hear that you have enjoyed the stay while attending the event. Should you decide to revisit, we are pleased to host you again.
Kind regards,
Felix Yeo
General Manager
M***d
10.0
/10
Reviewed 14 week(s) ago
Good experience during my stay vacation in this hotel for the first time check-in. Clean, comfortable and big size room.
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Accommodation's Reply
13 May 2025
Dear M***d,
Thank you for sharing your review with us. We are delighted to hear that your stay with us was a pleasant one. We are looking forward to welcome you back in the near future.
Best regards,
Felix Yeo
General Manager
F***z
Leisure
8.5
/10
Reviewed 14 week(s) ago
Booked a room for two (twin bed). The room is so spacious and big. The facilities are complete with everything. The bathroom has a bathtub. Quite clean and comfortable. Location is also very good. Near a mosque, recreation park, and shops. The only thing that I want to complain about is their air conditioner. The aircon is old and not cold enough. Sometimes the aircon just blows air/fan only. The room also kind of smells, but not too smelly, still acceptable. That's all. Overall, it's very good!
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Accommodation's Reply
15 May 2025
Dear F***z,
Thank you for sharing your review with us. We are pleased to hear that you have enjoyed the facilities and had a wonderful time exploring the town. We sincerely apologize for the inconveniences encountered regarding the air conditioning and slight unpleasant smell. Our maintenance and housekeeping department have been alerted, and we will ensure that these issues are resolved promptly.
We highly appreciate your understanding and hope to welcome you back for a better stay experience.
Warm regards,
Felix Yeo
General Manager
S***i
Business
8.5
/10
Reviewed 15 week(s) ago
Spacious room, ok food. Ok staff, plenty of parking.
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1 people find it helpful
Accommodation's Reply
13 May 2025
Greetings S***i,
Thank you for your feedback. We are very happy to hear that you were satisfied with your stay at our hotel. We hope to serve you better in the future.
Yours sincerely,
Felix Yeo
General Manager
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S***i
Business
8.8
/10
Reviewed 15 week(s) ago
Reasonable price, spacious and comfortable room, just the aircon is still old style. Food is ok and staff is ok too
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Accommodation's Reply
15 May 2025
Greetings S***i,
Thank you for your feedback. We are very happy to hear that you were satisfied with your stay at our hotel. For your information, we are planning to improve our facilities to ensure the comfort of our guests.
We hope to serve you better in the future.
Yours sincerely,
Felix Yeo
General Manager
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3S
34 SITI R. A. B. Z. A.
10.0
/10
Reviewed 27 week(s) ago
The staff is very friendly and very nice.
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1 people find it helpful
Accommodation's Reply
17 Feb 2025
Salam 34 SITI R. A. B. Z. A.,
Thank you for your feedback, Madam. We really appreciate your positive views on our employees.
Hopefully, you will return to our hotel in the future.
The truth,
Felix Yeo
General Manager
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N***a
Business
9.4
/10
Reviewed 28 week(s) ago
i stay to accompany my husb doing his show nearby...so comfortable to manage during peak time
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Accommodation's Reply
17 Feb 2025
Dear N***a,
Thank you for your feedback & we wish to continue providing best services to you.
We look forward to welcome you in your next visit soon!
Warm regards,
Felix Yeo
General Manager
FF
Faiz F.
Leisure
10.0
/10
Reviewed 32 week(s) ago
Staff is very friendly and easy to deal with
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Accommodation's Reply
28 Jan 2025
Salam Faiz F.,
Thank you for your feedback regarding our employees.
We hope to welcome you again in the future.
The truth,
Felix Yeo
General Manager
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A***h
Business
8.5
/10
Reviewed 34 week(s) ago
Recommended hotel to stay. Next to the mall
1 people find it helpful
Accommodation's Reply
05 Jan 2025
Dear A***h,
Thank you for your review and recommendation of our hotel. Do visit us again soon.
Warm regards,
Felix Yeo
General Manager
M***d
Business
8.6
/10
Reviewed 37 week(s) ago
Toilet leaking and the smell not so good
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Accommodation's Reply
05 Dec 2024
Dear M***d
Thank you for your review. Please accept our sincere apology for any shortfall that you may have encountered during your stay. We will continue to improve our services for the comfort of all our guests.
We hope to serve you better in the future.
Warm regards,
Felix Yeo
General Manager
Z***l
Leisure
8.5
/10
Reviewed 37 week(s) ago
I lost my gold necklace here. May I know how the process to this? Please advice. Thank you
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a***i
6.8
/10
Reviewed 45 week(s) ago
I called and messaged the employee whose phone number was written in the morning but he didn't answer the call and message. When I arrived at the hotel at 5pm, I faced a problem to register the room due to the lack of room. I had to wait until 7pm to get a room, very disappointing. I will not deal with the family apartment again after this.
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KH
Khalifah H. I. R.
7.0
/10
Reviewed 49 week(s) ago
Service is quite friendly except in the restaurant during breakfast. Service in the restaurant is not friendly.
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Accommodation's Reply
10 Sep 2024
Greetings Caliph,
Thank you for your feedback Sir. We apologize for the less than friendly service at the restaurant. We have shared this with the departments involved to improve the quality of their services.
We hope this does not affect your return to our hotel in the future.
That's all.
The truth is,
Felix Yeo
General Manager
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Number of reviews per page
20
40
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