Dorsett Grand Subang

Hotels
8.4
/10
Very Good
599 reviews

What Guests Say About Their Stay

Nur A. b. N. M.
9.7
/ 10
It was definitely one sweet and unforgettable stay. The Club Room is equipped with iron and iron board, free WiFi (super fast), free laundry for 4pcs of clothes, luxury toilet with motorized blinds and hot water. The king size bed was really cozy. Swimming pool is big and clean. Foods are delicious. Best customer service. Will recommend my friends to come here. Thanks Dorsett Grand Subang.
Martono H.
9.4
/ 10
Nice room, perfect location since we have to go to Ramsey Medical Center.
Hussein
9.7
/ 10
Swift and easy check in. Good location. Clean rooms. Comfortable bed and pillows. Very helpful and friendly staffs.
Hussein
9.7
/ 10
Very spacious room. Good ambiance. Comfortable bed.
In the Area
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Jalan SS12/1, Kuala Lumpur, Subang Jaya, Malaysia, 47500

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Dorsett is one of the best and widely popular hotels out there. Its brand has grown all over the globe including Malaysia. Dorsett Grand Subang is one of the several that opened in Malaysia. Dorsett Grand Subang stood on Jalan SS12/1, Subang Jaya, Malaysia. The exterior of the hotel is very upscale and grand, which can be equally stated on the interior as well. This five-star hotel has a total of 478 rooms and suites where each has their own unique features that will attract both leisure and business travellers. The same can be said for its dining areas. Guests will have a wide variety of dining areas to enjoy their meal because, at the hotel, there are four main dining areas that varied from its style of menu and themes. Another best thing about this hotel is how close it is to one of the biggest and popular main attractions in Selangor. Dorsett Grand Subang not only provides the best care during your stay but the best experience whether you are here to work or to enjoy yourself.
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What's around Dorsett Grand Subang

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Jalan SS12/1, Kuala Lumpur, Subang Jaya, Malaysia, 47500
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Bedroom 2 Dorsett Grand Subang

Discover More About Dorsett Grand Subang

Discover the Elegance of Dorsett Grand Subang

Nestled in the heart of Subang Jaya, Kuala Lumpur, Dorsett Grand Subang offers an exquisite blend of luxury and comfort. This prestigious hotel is a perfect retreat for both business and leisure travelers seeking a memorable stay. With its strategic location, elegant accommodations, and top-notch facilities, Dorsett Grand Subang stands as a beacon of hospitality excellence.

Facilities

Dorsett Grand Subang is renowned for its comprehensive range of facilities designed to cater to the diverse needs of its guests. Whether you're here for business or leisure, the hotel ensures a comfortable and convenient stay.

  • Luxurious Accommodations:

    The hotel boasts a variety of rooms and suites, each elegantly furnished with modern amenities and offering stunning views of the city or the serene lake.
  • Dining Options:

    Indulge in a culinary journey with the hotel's diverse dining options, including international and local cuisines. The award-winning restaurants provide a delightful dining experience for all palates.
  • Meeting and Event Spaces:

    With state-of-the-art meeting facilities and ballrooms, Dorsett Grand Subang is an ideal venue for conferences, weddings, and other special events.
  • Fitness and Wellness:

    Stay active at the fully-equipped fitness center or unwind at the spa, which offers a range of rejuvenating treatments.
  • Swimming Pool:

    Take a refreshing dip in the outdoor swimming pool or relax on the sun loungers while enjoying the tranquil surroundings.
  • Business Center:

    For business travelers, the hotel provides a business center with essential services to ensure productivity during your stay.
  • Complimentary Wi-Fi:

    Stay connected with complimentary high-speed internet access available throughout the hotel.

How to Get There Using Public Transportation

Reaching Dorsett Grand Subang is convenient with Kuala Lumpur's efficient public transportation system. Here’s how you can get there:

  • From Kuala Lumpur International Airport (KLIA):

    Take the KLIA Ekspres train to KL Sentral. From KL Sentral, transfer to the KTM Komuter train and alight at Subang Jaya station. The hotel is a short taxi ride away from the station.
  • From Kuala Lumpur City Center:

    Board the LRT Kelana Jaya Line and transfer at Masjid Jamek to the LRT Ampang Line. Alight at Subang Jaya station and take a taxi to the hotel.
  • By Bus:

    Utilize the RapidKL bus service that connects various parts of Kuala Lumpur to Subang Jaya. The nearest bus stop is a short walk from the hotel.

Nearest Restaurants

Subang Jaya is a food lover's paradise, offering a plethora of dining options near Dorsett Grand Subang. Here are eight nearby restaurants worth exploring:

  • Serai Empire:

    Known for its fusion of Malay and Western cuisines, Serai Empire offers a delightful dining experience with a cozy ambiance.
  • Jibby & Co:

    A popular spot for brunch, Jibby & Co serves a variety of international dishes in a trendy setting.
  • Rakuzen Subang Jaya:

    Indulge in authentic Japanese cuisine at Rakuzen, renowned for its fresh sushi and sashimi.
  • La Bodega:

    Enjoy Spanish tapas and a vibrant atmosphere at La Bodega, perfect for a casual dining experience.
  • My Elephant:

    Experience the flavors of Thailand at My Elephant, offering a menu filled with traditional Thai dishes.
  • Mei by Fat Spoon:

    This restaurant offers a creative twist on Malaysian classics, providing a unique dining experience.
  • SS15 Courtyard:

    A food court-style establishment with a variety of local and international food stalls to choose from.
  • Big Hug Burger:

    Known for its gourmet burgers and quirky decor, Big Hug Burger is a must-visit for burger enthusiasts.

Nearest Attractions

Explore the vibrant surroundings of Subang Jaya with these nearby attractions:

  • Sunway Lagoon:

    A popular theme park offering water rides, wildlife encounters, and adventure activities for all ages.
  • Empire Shopping Gallery:

    A modern shopping mall featuring a wide range of retail outlets, dining options, and entertainment facilities.
  • Subang Ria Park:

    Enjoy a leisurely stroll or a picnic at this serene park, complete with a lake and lush greenery.
  • 3K Sports Complex:

    Ideal for sports enthusiasts, this complex offers facilities for swimming, badminton, and more.
  • Sunway Pyramid:

    A themed shopping mall with a distinctive Egyptian design and a vast array of shops and restaurants.
  • Subang Parade:

    One of the oldest shopping centers in Subang Jaya, offering a variety of retail and dining options.
  • Shah Alam Lake Garden:

    A beautiful park with scenic views, jogging tracks, and recreational facilities.
  • Farm In The City:

    An interactive petting zoo where visitors can get up close with a variety of animals.

Nearest Shopping Mall

For those who love shopping, the vicinity of Dorsett Grand Subang offers several shopping destinations:

  • Sunway Pyramid:

    Located just a short drive away, Sunway Pyramid is a massive shopping mall with a unique Egyptian theme, housing a plethora of retail stores, dining outlets, and entertainment options.
  • Empire Shopping Gallery:

    Situated nearby, this upscale mall features a mix of international and local brands, alongside a variety of dining and entertainment choices.
  • Subang Parade:

    As one of the oldest malls in the area, Subang Parade offers a diverse range of shops, eateries, and a cinema for a complete shopping experience.

With its prime location, luxurious facilities, and proximity to a myriad of attractions and dining options, Dorsett Grand Subang is the perfect choice for travelers seeking a memorable stay in Subang Jaya, Kuala Lumpur.

All facilities in Dorsett Grand Subang

Swimming Pool Dorsett Grand Subang
Swimming Pool
Entertainment Facility Dorsett Grand Subang
Entertainment Facility
Functional Hall Dorsett Grand Subang
Functional Hall
Common Space Dorsett Grand Subang
Common Space
Lobby Dorsett Grand Subang
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • Laundry service

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Meeting facilities

Nearby Facilities

  • Hair salon
  • Shops

Food and Drinks

  • Bar

Transportation

  • Car rental

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Dorsett Grand Subang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that guests are required to present the same credit card used to guarantee the booking upon check-in.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Dorsett Grand Subang
478
Number of floors in Dorsett Grand Subang
17
Another facilities in Dorsett Grand Subang
24-hour room service, Room service, Safety deposit box, WiFi in public area, Ballroom

Frequently asked question in Dorsett Grand Subang

What are available facilities at Dorsett Grand Subang?
There are top facilites at Dorsett Grand Subang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dorsett Grand Subang?
The standard check-in time at Dorsett Grand Subang is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Dorsett Grand Subang

8.4
Very Good
From 599 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.5

Service and Facilites

8.3

People often mention about Dorsett Grand Subang
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Accessibility (2)
Staff Friendliness (2)
Ambiance (2)
Room Space (2)
Bedroom (2)
Distance to City Center (1)
Surroundings (1)
Family Friendly (1)
Wifi (1)
Activity Option (1)
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Traveler Reviews Dorsett Grand Subang

Number of reviews per page
20
40
Customer reviews
dewi h.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
a comfortable hotel for resting, the bed is soft, the bathroom has a strong shower
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LILLY W.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The Dorset Subang Hotel is very close to the Subang Jaya Medical Center so those who want to have a medical check-up or treatment can stay at the Dorset Subang hotel. As for the hotel itself, PERFECT. Everything is the best
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Accommodation's Reply
27 Jun 2024
Dear Lilly, thank you for sharing your wonderful review with us. Your satisfaction is our top priority and we are grateful for your feedback. Thank you for choosing our hotel and we are indeed looking forward to your next stay with us. Regards, Datin Christina Toh, Area General Manager
Oktavenus H. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
Good Hotel to stay during last weekend, Clean, Tidy and Nice. Easy to access and we are really enjoy to stay.
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Accommodation's Reply
16 May 2024
Dear Oktavenus, thank you for sharing your review with us. We are delighted to hear that you had a positive stay experience. Thank you for your patronage and we most certainly look forward to welcoming you back again. Regards, Datin Christina Toh, Area General Manager
LINDA SARYLIYANTO
icon-origin-TRAVELOKA
9.1
/10
Reviewed 57 week(s) ago
The hotel is great because it is near Subang Jaya Medical. But the hotel is a bit old so maybe that 's the reason the AC in the room isn't too cold. The staff came to fix it but still no change. But overall pretty good.
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Accommodation's Reply
16 Apr 2024
Dear Linda, thank you for taking the time to share your review with us. We are glad that you had a good stay experience. We have also noted on the air-cond issue and will address this issue. Thank you for your patronage and we look forward to being of service to you again. Regards, Datin Christina Toh, Area General Manager
Safiah yusof
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Overall the room, environment, breakfast buffet and lunch buffet is very nice. Furthermore my room have been upgraded to junior suite. But quite disappointed when check in, we have to wait till 5pm since the room not ready. Still occupied with cricket player which prolonged their stay. Staff at front desk very nice. Love the lady so much even though have to wait so long. Hope management should do something regarding this matter. Thank you.
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Accommodation's Reply
22 Mar 2024
Dear Safiah, thank you for sharing your review with us. We are pleased to hear that you liked the accommodation provided and enjoyed the quality of food served. We are also happy to hear about the positive experience you had with our Front Desk staff. With regards to the delay in your room check-in, we are sorry for the inconvenience caused to you and will address this issue. Thank you for your patronage and we look forward to having you back as our guest again. Regards, Datin Christina Toh, Area General Manager
Oktavenus H. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
Nice Hotel, clean and easy to access. Really enjoying stay in this hotel.
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Accommodation's Reply
27 Mar 2024
Dear Oktavenus, thank you for leaving us a wonderful review following your recent stay with us. We are glad that you had a pleasant stay. We do hope that your next stay is around the corner as we look forward to welcoming you back again. Regards, Datin Christina Toh, Area General Manager
M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
As expected from 5-stars hotel
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Norliana B. I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
You will feel so welcoming the minute you entered the lobby. Staff are so friendly.
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Accommodation's Reply
16 Nov 2023
Dear Norliana, thank you for your positive review about our hotel. We are pleased to know that you had an overall pleasant stay and were impressed with our hotel's quality and services. We will definitely share your compliments with our team here for which we are sure they will appreciate very much. Thank you for your patronage and we most certainly look forward to welcoming you back again. Regards, Datin Christina Toh, Area General Manager
Mohd N. B. Z.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 84 week(s) ago
Air conditioner was not cold. They changed my room but the new room was not properly cleaned. There was only 1 mug instead of 2 and 1 of the complimentary drinking water was already opened. The QR code for in room dining was also not working. I didn't enjoy my staycation at all.
1 people find it helpful
Accommodation's Reply
04 Oct 2023
Dear Mohd Nazim, we are sorry to hear of the unpleasant experience you encountered during your recent stay with us. The issues highlighted are certainly unacceptable and we have no excuse but to extend our sincere apologies to you. Please be assured that we will immediately address them to ensure the necessary improvements are made. Our apologies again and we look forward to serving you better in the future. Regards, Datin Christina Toh, Area General Manager
Cheah P. L.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 84 week(s) ago
Hotel staff were responsive and friendly. Can improve to ensure towels and toiletries are replenished accordingly. Some of the lighting are not functioning and telephone is out of order.
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Accommodation's Reply
04 Oct 2023
Dear Cheah, thank you for sharing your feedback with us. We are glad that our staff's warm hospitality had made a positive impact on your stay experience. We will definitely share your compliments with them. However, we have also noted on the non-replenishment of towels and toiletries and faulty lightings and telephone and will ensure that these issues are addressed. Our apologies for the inconvenience this have caused you. Thank you for choosing our hotel and we look forward to being of service to you again. Regards, Datin Christina Toh, Area General Manager
Adri A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 85 week(s) ago
I arrived at the hotel lobby near midnight. Very lucky, because my room was upgraded to a presidential suite. Hotel service is very good. Even though it is quite old. But the condition of the hotel is very good and it is comfortable to stay here. However, the breakfast menu is almost the same every day. But I think the variety is enough. In essence, I am quite satisfied with this hotel.
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Accommodation's Reply
04 Oct 2023
Dear Dieby, thank you for taking the time to share your review with us. We are glad that you had a comfortable stay. We have also noted your feedback regarding the breakfast and will make the necessary improvements. Thank you for your patronage and we most certainly look forward to your next stay with us. Regards, Datin Christina Toh, Area General Manager
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Andri K. W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 85 week(s) ago
Nice location, spacious, value for money, good customer services,
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Accommodation's Reply
04 Oct 2023
Dear Andri, thank you for your review. We are delighted to hear that you had a pleasant stay experience and have good comments pertaining to our hotel's quality and services. Thank you for choosing our hotel and we look forward to welcoming you back again. Regards, Datin Christina Toh, Area General Manager
Yulianty Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 93 week(s) ago
Strategically near places to eat, right next to the Subang medical center, the rooms are big, the AC is cold.
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SYAFII AHMAD PASARIBU
icon-origin-TRAVELOKA
8.8
/10
Reviewed 97 week(s) ago
Comfy, super clean, breakfast is delicious.
1 people find it helpful
Accommodation's Reply
30 Jun 2023
Dear Syafll, thank you for sharing your wonderful review with us. We are delighted to hear that you had a good stay experience and found our hotel's quality and services up to expectations. Thank you for your patronage and we most certainly look forward to having you back as our guest again. Regards, Datin Christina Toh, Area General Manager
Alicia K.
icon-origin-TRAVELOKA
4.9
/10
Reviewed 101 week(s) ago
First of all, the five star hotel didn't provide any free parking, we need to pay for flat rate although we are their customer. The parking also limitations, when we reach, already out of space. Secondly, the pillow is not so comfortable, I can't sleep whole night. Thirdly, the breakfast not very tasty, not worth to eat. Also, their environment in the restaurant very dirty, the floor was leaking water although have rooftop, the waitress doing their job very slow and not very friendly. Overall, I won't come back again. This is my first time complain on the hotel, as it's really make me felt I pay the money with not getting back the value that I paid.
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Accommodation's Reply
14 Jun 2023
Dear Koa Pei Yee, thank you for your feedback. We are sorry to hear of the unpleasant experience you encountered during your recent stay with us. The shortfall in service and quality standards which you experienced is certainly unacceptable and we have no excuse but to extend our sincere apologies to you. With regards to the the carpark charges, please be informed that our carpark facility is leased out to a 3rd party operator, hence all guests are required to pay a flat rate fee upon entry to the hotel. We have also noted on the other issues and will make every effort to improve on our guest experience. Our apologies again and we look forward to another opportunity to serve you better in the future. Regards, Datin Christina Toh, Area General Manager
Subramaniam Valoo
icon-origin-TRAVELOKA
9.7
/10
Reviewed 106 week(s) ago
Simply awesome. Perfect. Nice environment, clean, beautiful place. Check-in was super smooth, really friendly reception staff. Super interior decoration.
1 people find it helpful
Accommodation's Reply
26 Apr 2023
Dear Subramaniam, thank your for leaving us a wonderful review. We very much appreciate your positive comments and are pleased that you had an overall pleasant stay with us. Thank you for choosing our hotel and we most certainly look forward to being of service to you again. Regards, Datin Christina Toh, Area General Manager
Tay H. Q.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 107 week(s) ago
The place is clean, the service is satisfying.
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Accommodation's Reply
03 May 2023
Dear Tay, thank you for your wonderful review. We are happy to hear that you had a positive experience and were impressed with our hotel's quality and services. Thank you for choosing our hotel and we look forward to welcoming you back again. Regards, Datin Christina Toh, Area General Manager
Syed F. J.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 107 week(s) ago
Nice location of hotel with beautiful views of the city from the rooms. Many restaurants, shops and pharmacies available nearby. Comfortable beds and clean rooms. Delicious breakfast. Nice swimming pool. Courteous and helpful staff. The hotel seems old and the bathroom door and fittings needed to be fixed.
1 people find it helpful
Accommodation's Reply
26 Apr 2023
Dear Syed, thank you for taking the time to share your review with us. We are pleased to know that you had a wonderful stay and especially liked our hotel's convenient location. We will definitely share your compliments with our team here for which we are sure they will appreciate very much. We do hope that your next stay is around the corner as we look forward to having you back as our guest again. Regards, Datin Christina Toh, Area General Manager
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herman s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 109 week(s) ago
The service is friendly, but it's a shame we can't borrow a wheelchair to leave the hotel, even though we really need it for our parents, what's a wheelchair for if it can't be used, strange. Do you have to rent?
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Accommodation's Reply
06 Apr 2023
Dear Herman, thank you for sharing your feedback with us. We are pleased that you found our staff's quality of service up to expectations. We have also noted your disappointment regarding the wheel chair usage and would like to inform you that this item is provided for guests' usage in the hotel vicinity only. We are sorry for any inconvenience caused and we look forward to being of service to you again. Regards, Datin Christina Toh, Area General Manager
Yanti
icon-origin-TRAVELOKA
9.4
/10
Reviewed 138 week(s) ago
Old hotel but big rooms, only room service is not good. Prices are ok la and cleanliness is also mayan.
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3 people find it helpful
Accommodation's Reply
19 Sep 2022
Dear Yanti, thank you for sharing your review with us. We sincerely apologize for the shortfall in service standards which you experienced during your stay with us. Please be assured that we will address this issue with our Room Service team and make every effort to improve on our guest experience. Thank you and we look forward to serving you better in the future. Regards, Christina Toh, Area General Manager
Number of reviews per page
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