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  6. Eastern Suites @ Times Square KL

Eastern Suites @ Times Square KL

Apartment
Times Square East, No. 1 Jalan Imbi, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 55100
Lobby
See all photos
Convenient
7.4/10
According to 18 guests
Based on 5 traveler reviews
AC
Parking
Elevator
WiFi

Nearby attractions
Imbi Monorail Station
(0.15 km)
Low Yat Plaza
(0.25 km)
Bukit Bintang Monorail Station
(0.42 km)
Hang Tuah Station
(0.59 km)
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Review by Traveloka users
Review

Based on 12 reviews

7.4
Convenient
Fantastic
5
Very Good
4
Satisfying
1
Average
8
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
5.5
- Family vacation
Please improve your service, room dirty, not in good condition, room smelly, equipment old fashion, bad service on how the owner look like don't really care with their room. No wifi.
9.1
- Romantic Vacation
This is my second time here. Firstly the management is bad. As I arrived, the room that I booking already full. But, we were given a big room then but need to move other room the next day because I booked 2 nights. Overall, it was nice and also great views. Also affordable price and will come again.
9.7
- Business travel
Spacious room and smooth check in
9.4
- Romantic Vacation
Price is decent, room is a bit old fashioned but I don't find it bad at all. Very comfortable, in fact. Strategically located in the heart of Kuala Lumpur. Quite a few food and hangout spots nearby.
5.1
- Business travel
WiFi not available, room not clean, have insect in the toilet, not worth my money, please make a change eastern.
8.5
- Business travel
Overall ok but the check in process took quite sometimes.
5.1
- Family vacation
when I check in the room wasn't ready meanwhile I had make a call 6h before to inform them. the room really unclean (I saw house keeping sleeping inside before we in) luckily they done it in 15m. furthermore, check out time wasn't really professional we need to wait 2h because I couldn't be able to call the manager. be careful for those has a morning flight you might be get a trouble for it since you need to wait the happy lazy manager because they will hold your key deposit.
5.1
- Romantic Vacation
- They didn't wash towels that used by the previous guests. - They didn't provide WiFi. - It was not very clean.
Translated by Google
6.0
- Family vacation
No receptionis and service is slow and berbelit2!
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Based on
5 reviews
Rating
Rooms
Service
Value
Review from
Business0
Couples0
Solo travel0
Family4
Friends getaway0
Rating Result
Very Bad
3
Bad
0
Average
1
Very Good
1
Extraordinary
0
spursfan11
Avoid at all costs
I booked a Family room with a Twin tower view for 3 nights Monday 10th July for three nights. Upon arrival, we were given a room with no Twin Tower view, and bedding for 3 people. Having complained, we were told they don't actually have rooms with views of the towers, and were given a mattress for our second child to sleep on. They don't take credit card, and you have to pay full amount for your stay upfront and in cash. The room was filthy, with the following issues 1. No kitchen utensils, which rendered the kitchen useless, no plates, cups etc. There is a microwave and a half working fridge. 2. Shower had no hot water in the three days we were there. 3. Sink plugs not working. 4. The lift key we were given, only worked in one specific lift, which meant we could not use the other five lifts. 5. We were left with two towels for 4 people, and having requested some additional towels, never got any. 6. There were nappies left in a bin from a previous guest, which showed the level of attention the cleaners had given our room before we arrived. The location is great, which is why we booked it, however having stayed here, I would advise against staying here at all costs.
Family - Jul 15, 2017
Tia M
Terrible.
Other than the view and the location, everything about this place is terrible. The room smelled of smoke up on entering, there were cockroaches in the bathroom and the kitchennete, a few on the floor of the bedroom too. The water heater did not work and the rooms are not really maintained well. There's​ no breakfast included, which is not very convenient when traveling with kids. Don't stay here if you want to have a good time in KL.
Family - May 21, 2017
Dennis F
With booking confirmation but denied accommodation
My family went to KL and have a booking confirmation in the East tower of this hotel for 3 nights from April 29 to May 2. Upon arriving in this hotel, the property agent refused to accommodate us because there were no more rooms available according to them. They have cancelled our reservation. It was already 8:00 pm that night and we had no place to stay so we had to beg the property agent to provide us a room. Our persistence paid off and they were forced to send us to a nearby Classic Inn hotel which is way much smaller and cheaper. They promised to transfer us back to Times Square Hotel the next day should there be rooms available. Indeed we were transferred the next 2 nights but they still charged us the full rate for 3 nights in Times Square Hotel. The rooms were nice and the amenities are good but the property agent is a disaster. Book at your own risk.
Family - May 18, 2017
kimitadah
今まで泊まったホテルで最低
あまりこのような評価をすることは無いのですが、ここはオススメできません。私も予約する前に口コミをちゃんと確認しておくべきだったと反省しています。 先に良いところを挙げると、高層階のため眺めは最高です。あと、ブキ・ビッタンエリアなので、食事や買い物するロケーションとしては良いですね。 ダメなところは、ここはホテルなの?と思えるくらい挙げたらキリが無いですが、、、 1.チェックイン場所や方法がわからない  到着しても看板もレセプションも無い。入ろうにもカードキーが無いと建物の中に入れない。電話で連絡して担当者が来るまで待つしかありません。WiFi無料とありますが、公共の場所(ロビーとかプール?)のみらしく、部屋では使えない。 2.部屋が汚い。  見えるところは綺麗にしているようだが、ベッドの下にゴミが落ちてたり、クローゼットの中などにゴ○ブリのフンがあったり、バスタブは入る気にならないレベル。 3.アメニティー類や部屋の設備  アメニティは石けんが3コとバスタオルが2枚あるだけ。歯ブラシ、シャンプーやひげ剃りはおろか、ドライヤーすらありません。これは焦りました。  電子レンジと湯沸かしポットはありました。使っていませんが。 4. ホスピタリティ 結局ここにつきますが、チェックアウト(これも電話して部屋に来てもらう)の時にさんざん待たされ、来た時に遅いと言ってもSorryの一言も言わない。デポジットも来た人の財布から出されて返されました。 エレベーターは一緒に乗りましたが、彼は途中の階で挨拶もせずに降りて行きました。Thank youくらい言えよ!
- Oct 20, 2017
Kvikster
Billigt og godt
Vi var lidt nervøse pga de anmeldelser der er lavet den sidste periode. Det var ubegrundet. Beliggenheden er fantastisk, udsigten over petronas og kl tower er suveræn. Værelset er lidt slidt ja men det er også billigt i forhold til lignende i nærheden. Sengetøj og håndklæder var rene, pæne og velduftende
Family - May 23, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathtub
    • Desk
    • Refrigerator
    • Hairdryer
    • TV
    • Shower
    • Minibar
    • Microwave
    • Kitchenette
    • DVD player
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • Hotel Services
    • Laundry service
    • Luggage storage
    • Money changer
  • General
    • Family room
    • AC
    • Non-smoking room
  • Public Facilities
    • Parking
    • Elevator
  • Connectivity
    • WiFi in public area with surcharge

Location
Eastern Suites @ Times Square KL is located in area / city Bukit Bintang.

The apartment is located only 0.59 km away from Hang Tuah Station.

There are plenty of tourist attractions nearby, such as Imbi Monorail Station within 0.15 km, and Bukit Bintang Monorail Station within 0.42 km.

About Eastern Suites @ Times Square KL

This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Eastern Suites @ Times Square KL.

Are you a shopaholic? Staying at Eastern Suites @ Times Square KL will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Eastern Suites @ Times Square KL provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Eastern Suites @ Times Square KL, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Eastern Suites @ Times Square KL is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Eastern Suites @ Times Square KL is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

Additional transportation fee are chargeable at MYR 150.00

Hotel may accept Late check out, subject to room availability, with additional fee.

Hotel may accept Early check in, subject to room availability, with additional fee.

Additional breakfast are chargeable at MYR 60.00 /person.

Kindly call at least six hours before arrival at the hotel. Hotel staff will be waiting at the lobby to check in the guest(s). Guests are required to pay a refundable key deposit of RM200 for each set of keys.
Please contact us and provide us your contact number and email address so that we can arrange for check in. We do not have 24-hour front desk so you will need to contact us in advance to ensure smooth check in.

Smoking is strictly not allowed in this property, and smoking area is available.

Breakfast time start from 00:07 until 00:10.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.