Empress Hotel Sepang

Hotels
8.1
/10
Very Good
580 reviews

What Guests Say About Their Stay

Rinaldi J.

8.5
/ 10
Locations near KLIA I and II. The hotel room is spacious and clean, the rate of the okay room has an inexpensive alias, the hotel staff is very friendly and helpful. The hotel also provides shuttle facilities to the airport.
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Mohd R. R.

9.7
/ 10
Convenience for accommodation with parking is easily accessible by the hotel as well as a shuttle to the airport.
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Yazrin Y.

9.7
/ 10
Reasonable price for the quality

Mohd R. R.

8.5
/ 10
Satisfy the stay, clean and friendly staff.
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Hamishahida Abd Hamid

9.7
/ 10
Close to airport. Cozy and spacious room. Affordable price. Friendly workers.
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In the Area
See Map
Jalan ST1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang, Selangor, Malaysia, 43900

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Empress Hotel Sepang is the place to stay when one is looking for a place to stay near the Kuala Lumpur International Airport. The Empress Hotel Sepang is also located near to the world-renowned Sepang Formula One International Racing Circuit. Despite the hotel is located far away from the hustles and bustles of the city life, the Empress Hotel Sepang still offers the perfect gateway and comfortable stay for both business and leisure trips. It promises a luxurious stay despite its location to be rather far from the city centre of Kuala Lumpur. However, due to its location near to the Kuala Lumpur International Airport, the trip going to Kuala Lumpur can be breezy with a numerous number of both public and private transportations available in the area. It is just under an hour away to reach the city centre of Kuala Lumpur. The hotel offers five types of rooms, starting from just RM 126 up to RM 318 a night, depending on the size and also the number of beds in the room. All of their rooms come with complimentary breakfast service unless the customers opt for the ‘Room Only’ package. The rooms are also equipped with standard in-room facilities such as cable TV, a desk, a hairdryer, and an en-suite bathroom. All of the customers have free access to the hotel outdoor swimming pool and fitness centre. All and all, the Empress Hotel Sepang is a perfect place to stay in Sepang, especially those who are not keen with the continuous commotions in the city.
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What's around Empress Hotel Sepang

Jalan ST1C/7, Medan 88, Bandar Baru Salak Tinggi, Sepang, Selangor, Malaysia, 43900
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Lobby Empress Hotel Sepang
Lobby 2 Empress Hotel Sepang

Discover More About Empress Hotel Sepang

Empress Hotel Sepang is the place to stay when one is looking for a place to stay near the Kuala Lumpur International Airport. The Empress Hotel Sepang is also located near to the world-renowned Sepang Formula One International Racing Circuit. Despite the hotel is located far away from the hustles and bustles of the city life, the Empress Hotel Sepang still offers the perfect gateway and comfortable stay for both business and leisure trips. It promises a luxurious stay despite its location to be rather far from the city centre of Kuala Lumpur. However, due to its location near to the Kuala Lumpur International Airport, the trip going to Kuala Lumpur can be breezy with a numerous number of both public and private transportations available in the area. It is just under an hour away to reach the city centre of Kuala Lumpur. The hotel offers five types of rooms, starting from just RM 126 up to RM 318 a night, depending on the size and also the number of beds in the room. All of their rooms come with complimentary breakfast service unless the customers opt for the ‘Room Only’ package. The rooms are also equipped with standard in-room facilities such as cable TV, a desk, a hairdryer, and an en-suite bathroom. All of the customers have free access to the hotel outdoor swimming pool and fitness centre. All and all, the Empress Hotel Sepang is a perfect place to stay in Sepang, especially those who are not keen with the continuous commotions in the city.

How to Get to Empress Hotel Sepang

Though there are numerous ways to get to Empress Hotel Sepang, driving is by far the easiest way to reach it. It is just about five minutes under an hour to reach the hotel from Kuala Lumpur city centre via the Kuala Lumpur-Putrajaya Highway. The Kuala Lumpur International Airport is just fifteen minutes away from driving to reach the hotel. It is also possible to take a taxi from the airport to reach the hotel tough the price can be quite expensive. Other than that, there is an option to take the KLIA Express train from KL Sentral in the middle of Kuala Lumpur to reach the airport and get a cab to reach the hotel. Another cheaper alternative is to take the hourly airport buses that go directly from KL Sentral to the KLIA. Currently, there is no direct transportation to the Empress Hotel other than by private transportation.

Different Types of Room in Empress Hotel Sepang

There are four types of rooms available in the Empress Hotel, though one of their rooms is available in two options; one with breakfast, the other without. All of their rooms are equipped with basic in-room facilities such as a desk and a chair, a cable TV, a hairdryer, a coffee/tea maker set together with ironing facility that is available upon request. All of the rooms and their common areas are equipped with complimentary Wi-Fi connections for their customers. Its cheapest room, the Superior Room is at 24.7 sqm. It comes with an option to have either a double or twin beds, depending on the availability during the booking process. The prices for a Superior room are RM 126 a night, without breakfast and with breakfast; it is RM 173 a night. A Deluxe room in Empress Hotel comes at RM 267 a night, with a room size of 30 sqm. This room also comes with a choice of a double bed or two single beds. A Family Room in the Empress Hotel which is RM 200 a night, has a comfortable 30.7 sqm-sized room. This type of room comes with two beds; a double bed and a single bed, thus making it a good choice for a family to stay there, comfortably. The Family Room comes with complimentary breakfast service. The biggest room in the hotel is the Executive Twin room that is 40.9 sqm and it can fit two double beds comfortably. It comes with a price tag of RM 318 a night.

Facilities at Empress Hotel

Apart from the great rooms, the hotel also has a 24-hour coffee house that is open to their customers. It is a good place to meet up with people, have a chat or maybe, simply enjoying the meal and coffee. For those who are looking for something more on the stronger side, there is also a bar lounge with numbers of alcoholic drinks available. The hotel is a great place to hold a function or meeting as it has numerous rooms available with various sizes. There is also a grand ballroom with its size more than 500 sqm.

Interesting Place Near Empress Hotel

Mitsui Outlet Park -

This is one of the biggest factory outlets in Malaysia. It has numbers of upper-middle to high-end brands, selling off seasoned items with hefty discounts on them. There is also a Japanese Specialty Store where one can find items belonging to the Japanese art, culture, and culinary delights. It is located just ten kilometres away from Empress Hotel.

All facilities in Empress Hotel Sepang

Swimming Pool Empress Hotel Sepang
Swimming Pool
Functional Hall Empress Hotel Sepang
Functional Hall
Common Space Empress Hotel Sepang
Common Space
Lobby Empress Hotel Sepang
Lobby
Accommodation Services Empress Hotel Sepang
Accommodation Services

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Hotel Services

  • Money changer
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Cafe
  • Dining area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Laundry
  • Shops

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Transportation

  • Airport transfer

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Empress Hotel Sepang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

-

Additional Policy

-

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Empress Hotel Sepang
324
Number of floors in Empress Hotel Sepang
12
Another facilities in Empress Hotel Sepang
Ballroom, Banquet, Connecting rooms, Family room, Non-smoking room

Frequently asked question in Empress Hotel Sepang

What are available facilities at Empress Hotel Sepang?
There are top facilites at Empress Hotel Sepang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Empress Hotel Sepang?
The standard check-in time at Empress Hotel Sepang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Empress Hotel Sepang provide breakfast?
Yes, Empress Hotel Sepang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Empress Hotel Sepang have?
Empress Hotel Sepang is a 3.0-star hotel.
How many floors does Empress Hotel Sepang have?
Empress Hotel Sepang has 12 floors.
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More Reviews from Other Guests in Empress Hotel Sepang

8.1
Very Good
From 580 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.7

Location

8.0

Service and Facilites

7.9

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Traveler Reviews Empress Hotel Sepang

Number of reviews per page
20
40
Customer reviews
Mohd B. B. I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 293 week(s) ago
Spacious, comfortable and clean rooms close to eateries and convenience stores, very helpful staff.
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Nguyen H. K. L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 321 week(s) ago
The hotel is old. Wifi extremely love can not be used
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Fmas M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 333 week(s) ago
Breakfast provided is very satisfying as there are many types of food.
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Jonathan D.
icon-Family
Family
icon-origin-TRAVELOKA
5.2
/10
Reviewed 334 week(s) ago
We booked for one deluxe bedroom and all we got was twin-bed room, we complaint to receptionist and she was underestimating this problem by saying no room left and didn't say sorry at all! The room looks creepy and dirty, no bin at all, old tv and very limited channels (around 5-8 only). I would not recommend people to come here by any reason. For your godness sake, there are lots of hotel around here beside empress which worth your money.
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Hevy F.
icon-Family
Family
icon-origin-TRAVELOKA
8.2
/10
Reviewed 336 week(s) ago
The hotel is pretty good, just don't take the morning flight because if you don't use grab, you can't go to the airport, you can't even take cash. Luckily yesterday was assisted by one of the male employees there. Note that there is one employee whose blond hair is not communicative, and does not want to help at all, I forget the name. What a clear blonde hair guy. Do not care at all at guests. Please reprimand or repair.
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2 people find it helpful
Liza R.
icon-Family
Family
icon-origin-TRAVELOKA
5.9
/10
Reviewed 337 week(s) ago
Front desk not so welcoming. Connecting rooms are acceptable, however our non-smoking room filled with cigarette smell. Poor breakfast menu, most trays are empty, almost nothing to eat. Food are tasteless & coffee is depressing. Just a place to sleep, that's all.
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Herman S.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 340 week(s) ago
I had a very pleasant experience staying at this hotel. Friendly and responsive service.
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Absus S.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 340 week(s) ago
I chose to stay here because it was close to the Sepang circuit. My family and I feel very comfortable. Rooms are spacious enough. Complete facilities, hopefully next year can stay at this hotel again.
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Meidy P. U.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 341 week(s) ago
Great hotels actually, but my heater not works so well and looks so old. Restaurant nears of it really great and cheap, nice tom yum. And pretty good breakfast
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julia j.
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 341 week(s) ago
Security very very poor. The access card giving me a lot of problems. Either can't lock or can't open the door since I check in. Already complaint but the problem keep arising until now.🤯😤. Cleanliness very poor. Bedsheet didn't change since I check in & got dirt mark on it.😠😡
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MOHAMAD Z. B. I.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 342 week(s) ago
The room was dusty and there was no air conditioning and no way to stop the air conditioning, leaving my room too cold. my kids and I had a fever because it was a very cold night's sleep.
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WONG K. M.
icon-Family
Family
icon-origin-TRAVELOKA
8.0
/10
Reviewed 343 week(s) ago
Room is neat and tidy. But air-conditioned too cold.
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Salemma Dullah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 344 week(s) ago
It's good for transit customer
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Rieca H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 346 week(s) ago
The hotel is indeed good, but the atmosphere in the hallway going to the room is dimly lit so it makes it a bit spooky and in the room also I can't sleep because there is an impression. Plus the hotel is very quiet as it is rarely visited by people. Not recommended to come here.
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1 people find it helpful
Dewi Harmoni
icon-origin-TRAVELOKA
8.5
/10
Reviewed 347 week(s) ago
The area is quite extensive, not too far to go to the airport. This is my second stay at this hotel. Thank you Traveloka.
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1 people find it helpful
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Muhammad R. K.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 349 week(s) ago
Suitable for transit, there is a shuttle car to KLIA / KLIA2 with friendly rates per passenger, spacious rooms, soft mattresses, hotel buildings seem to be old so it looks rather dim, other facilities are okay, staff are friendly and can welcome drinks.
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Shazali Shazali
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 349 week(s) ago
Nice and good. Need to check water system.
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Engku Z.
icon-Business
Business
icon-origin-TRAVELOKA
7.8
/10
Reviewed 354 week(s) ago
Stay was fine. AC serious problem. Can't feel the gas and you can't control the fan speed at all. You will have bit problem during sleeping. Given 10th floors. Basement parking provided but no attached elevator at direct lift. Overall was okay but not worthy to invest.
3 people find it helpful
Amira S.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 355 week(s) ago
Air conditioning for all central rooms, so it cannot regulate its own temperature, and it is not cold at all, even when we leave at dawn the lobby does not turn on the air conditioner.
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Dini Novianti
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 355 week(s) ago
Recomended, comfort, good service.
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Number of reviews per page
20
40

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Lobby 4 Empress Hotel Sepang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.1
Very Good
From 580 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.7

Location

8.0

Service and Facilites

7.9

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Empress Hotel Sepang

Number of reviews per page
20
40
Customer reviews
Mohd B. B. I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 293 week(s) ago
Spacious, comfortable and clean rooms close to eateries and convenience stores, very helpful staff.
Translated by Google Icon
See original
Find this review helpful?
Nguyen H. K. L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.0
/10
Reviewed 321 week(s) ago
The hotel is old. Wifi extremely love can not be used
Translated by Google Icon
See original
Find this review helpful?
Fmas M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 333 week(s) ago
Breakfast provided is very satisfying as there are many types of food.
Translated by Google Icon
See original
Find this review helpful?
Jonathan D.
icon-Family
Family
icon-origin-TRAVELOKA
5.2
/10
Reviewed 334 week(s) ago
We booked for one deluxe bedroom and all we got was twin-bed room, we complaint to receptionist and she was underestimating this problem by saying no room left and didn't say sorry at all! The room looks creepy and dirty, no bin at all, old tv and very limited channels (around 5-8 only). I would not recommend people to come here by any reason. For your godness sake, there are lots of hotel around here beside empress which worth your money.
Read More
Find this review helpful?
Hevy F.
icon-Family
Family
icon-origin-TRAVELOKA
8.2
/10
Reviewed 336 week(s) ago
The hotel is pretty good, just don't take the morning flight because if you don't use grab, you can't go to the airport, you can't even take cash. Luckily yesterday was assisted by one of the male employees there. Note that there is one employee whose blond hair is not communicative, and does not want to help at all, I forget the name. What a clear blonde hair guy. Do not care at all at guests. Please reprimand or repair.
Read More
Translated by Google Icon
See original
2 people find it helpful
Liza R.
icon-Family
Family
icon-origin-TRAVELOKA
5.9
/10
Reviewed 337 week(s) ago
Front desk not so welcoming. Connecting rooms are acceptable, however our non-smoking room filled with cigarette smell. Poor breakfast menu, most trays are empty, almost nothing to eat. Food are tasteless & coffee is depressing. Just a place to sleep, that's all.
Find this review helpful?
Herman S.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 340 week(s) ago
I had a very pleasant experience staying at this hotel. Friendly and responsive service.
Translated by Google Icon
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Absus S.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 340 week(s) ago
I chose to stay here because it was close to the Sepang circuit. My family and I feel very comfortable. Rooms are spacious enough. Complete facilities, hopefully next year can stay at this hotel again.
Translated by Google Icon
See original
Find this review helpful?
Meidy P. U.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 341 week(s) ago
Great hotels actually, but my heater not works so well and looks so old. Restaurant nears of it really great and cheap, nice tom yum. And pretty good breakfast
Find this review helpful?
julia j.
icon-Family
Family
icon-origin-TRAVELOKA
5.4
/10
Reviewed 341 week(s) ago
Security very very poor. The access card giving me a lot of problems. Either can't lock or can't open the door since I check in. Already complaint but the problem keep arising until now.🤯😤. Cleanliness very poor. Bedsheet didn't change since I check in & got dirt mark on it.😠😡
Find this review helpful?
Profile Picture
MOHAMAD Z. B. I.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 342 week(s) ago
The room was dusty and there was no air conditioning and no way to stop the air conditioning, leaving my room too cold. my kids and I had a fever because it was a very cold night's sleep.
Translated by Google Icon
See original
Find this review helpful?
WONG K. M.
icon-Family
Family
icon-origin-TRAVELOKA
8.0
/10
Reviewed 343 week(s) ago
Room is neat and tidy. But air-conditioned too cold.
Find this review helpful?
Salemma Dullah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 344 week(s) ago
It's good for transit customer
Find this review helpful?
Rieca H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 346 week(s) ago
The hotel is indeed good, but the atmosphere in the hallway going to the room is dimly lit so it makes it a bit spooky and in the room also I can't sleep because there is an impression. Plus the hotel is very quiet as it is rarely visited by people. Not recommended to come here.
Translated by Google Icon
See original
1 people find it helpful
Dewi Harmoni
icon-origin-TRAVELOKA
8.5
/10
Reviewed 347 week(s) ago
The area is quite extensive, not too far to go to the airport. This is my second stay at this hotel. Thank you Traveloka.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Muhammad R. K.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 349 week(s) ago
Suitable for transit, there is a shuttle car to KLIA / KLIA2 with friendly rates per passenger, spacious rooms, soft mattresses, hotel buildings seem to be old so it looks rather dim, other facilities are okay, staff are friendly and can welcome drinks.
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Shazali Shazali
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
8.5
/10
Reviewed 349 week(s) ago
Nice and good. Need to check water system.
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Engku Z.
icon-Business
Business
icon-origin-TRAVELOKA
7.8
/10
Reviewed 354 week(s) ago
Stay was fine. AC serious problem. Can't feel the gas and you can't control the fan speed at all. You will have bit problem during sleeping. Given 10th floors. Basement parking provided but no attached elevator at direct lift. Overall was okay but not worthy to invest.
3 people find it helpful
Amira S.
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 355 week(s) ago
Air conditioning for all central rooms, so it cannot regulate its own temperature, and it is not cold at all, even when we leave at dawn the lobby does not turn on the air conditioner.
Translated by Google Icon
See original
Find this review helpful?
Dini Novianti
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 355 week(s) ago
Recomended, comfort, good service.
Find this review helpful?
Number of reviews per page
20
40