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  2. Malaysia(5,816 hotel)
  3. Selangor(582 hotel)
  4. Subang Jaya(3 hotel)
  5. Geno Hotel Shah Alam

Geno Hotel Shah Alam

Jalan Subang Mas, Taman Subang Mas, Subang Jaya, Selangor, Malaysia, 47620
Exterior / Building
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According to 123 guests
Everything was good. Room is bigger. Breakfast awesome
Ahmad H. A. A.
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Based on 17 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Shah Alam Stadium
(3.04 km)
One City Mall
(4.58 km)
Subang Jaya Station
(4.61 km)
SACC Mall Shah Alam
(4.75 km)
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Review by Traveloka users

Based on 60 reviews

Very Good
Show reviews that mention...
- Family vacation
Hotel itself is good but surrounding of the hotel is nothing. A lot of shop lots and some pubs around it.
- Business travel
They said no smoking rooms but they have cigar lounge.
- Business travel
I check in late, but the next day before 12.00pm the staff knock my room door and tell me check out time.
The TV no signal service since I check in until check out. very frustrated
- Business travel
Everything was good. Room is bigger. Breakfast awesome
- Business travel
Overall is good. Will back again.
- Business travel
meeting with the client in the coffee launch.
- Backpacking
Love to stay here. Room is big. Overall statisfied
- Family vacation
All facilities were complete, good services from frontliner staff. Thanks!
- Business travel
A clean room and efficient hotel staff.
Based on
17 reviews
Review from
Solo travel0
Friends getaway0
Rating Result
Very Bad
Very Good
Get your act together
This place wasn't worth a dime we paid for. The bathroom had a disgusting stench which was later sorted out by maintenance after we complained. The safe in the room was also not working. We had to call maintenance twice to fix it. It takes maintenance forever to come to your room. We had to call reception 3 times. The shower head needs to be replaced as water was spraying in many different directions. The shower gel was rubbish. The consistency was like glu. The pillows were really lumpy. Horrible hotel. Never coming back.
Couples - Nov 3, 2017
Maslina A
"Short getaway"
Due to motor gp season, most of hotel is fully booked and I end up my short weekend right here. This is my 1st time stayed in this hotel and 2nd visit. C/in was smooth and front desk person is good. Rooms is little bit small, clean and nice. Maybe it's new hotel, so everything looks new. The bed is so comfortable and the pillow is "the winner" of all. I had a very good sleep. Food ordered from room service is good but little bit pricey. I enjoyed my stay very much. I will stayed here again in the future. Just to shared to management, lift can be access by anyone to the room floor. It's good if room floor can only access by guest in-house using room key card.
Couples - Oct 29, 2017
Surprisingly Good!
Booked for me by an associate, a hotel in the midst of a workers' hostel community. I walked around after checking in, and I thought it was an odd hotel to be on a biz trip. I, however, was so wrong. The hotel instantly hit me like I just found my oasis; I had an absolutely nice, hygienic and well-maintained room. The food there is surprisingly good, and the staff pretty polite. I figure I should have stayed one more night. The bar is absolutely welcoming, and breakfast was tops. It's one of the better hotels that shine brightly; beating those who are highly rated and supposed to sparkle. Will be back on my next trip.
Business - Oct 15, 2017
Average, nothing to brag despite 4star rated.
Seriously, if not for the short distance between my company I wont stay here again. Seems like previous comments from people who'd stayed are not seriously being taken care of. Especially the toilet sewer ventilation, it is a major turn off, it smells really bad when entering the toilet despite toilet physically looks cleaned. The room cleaner frm housekeeping dept not attentive enough, first day check in no mineral bottles provided, subsequent days some amenities even tea bags are not fully replenished when being consumed. There are stains on wall not cleaned. Another major turn off is that the entire room is using small LED bulbs. So the lighting ambient is not homogenous and its glaring at times. One good thing besides comfy bed and pillows is strong wifi connection. Surfing the net is a blaze.
Business - Sep 30, 2017
Horrible Experience
It really was a nasty experience for the 6 of us who booked 3 rooms. But thankfully it was just for 1 night. From the time we checked in we were greeted by glum faces with no hello nor welcome. When we got to our rooms, we immediately had to change rooms as it reeked of very strong cigarette smoke smell. The hotel is right smacked in the middle of nowhere so be prepared to drive out for amenities and food unless you wanna dine in the hotel restaurant or have room service. The rooms are spacious and beds are comfy but the toilet reeks of smelly sewers. So be forewarned as my friends had to suffer throughout the whole night as their sliding toilet door was inoperable. Breakfast the next morning was below average. As usual we were greeted by a blank inexpressive face who just stuck out his hand for our breakfast vouchers... no good morning nor can I show you to a table. It's very sad to see the staff so unmotivated and untrained. They do not know that the customers pay their salary... it seems the other way round at Geno. You can be assured this is our first and definitely our last time here. The worst hospitality service ever... in fact, there isn't any service at all! A very very sad place to be.
Business - Sep 20, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • Express check-in
    • Express check-out
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Things to Do
    • Fitness center
    • Garden
    • Outdoor pool
    • Sauna
  • Accessibilty
    • Accessible parking
    • Wheelchair accessible
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Business Facilities
    • Business facilities
    • Meeting facilities
  • Transportation
    • Airport transfer
    • Area shuttle
  • Food and Drinks
    • Bar
  • Nearby Facilities
    • Shops
  • Sports and Recreations
    • Fitness

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Geno Hotel Shah Alam is located in area / city Subang Jaya.

The hotel has a very good location, also near the Sultan Abdul Aziz Shah Airport (SZB), which is only 8.9 km away.

The hotel is located only 4.61 km away from Subang Jaya Station.

There are plenty of tourist attractions nearby, such as Subang Jaya Station within 4.61 km, and Blue Mosque within 4.84 km.

About Geno Hotel Shah Alam

Whether you are planning an event or other special occasions, Geno Hotel Shah Alam is a great choice for you with a large and well-equipped function room to suit your requirements.

Geno Hotel Shah Alam is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, Geno Hotel Shah Alam provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at Geno Hotel Shah Alam is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Geno Hotel Shah Alam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Geno Hotel Shah Alam is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Geno Hotel Shah Alam.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.