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Geno Hotel Shah Alam
Hotels
8.4
/10
Very Good
449 reviews
What Guests Say About Their Stay
Room Space (6)
Staff Friendliness (4)
Guest
8.5
/ 10
Hotel is clean and worth for money
Ahmad H. B. A. A.
8.8
/ 10
Everything was good. Room is bigger. Breakfast awesome
nur z. a.
8.8
/ 10
All facilities were complete, good services from frontliner staff. Thanks!
Ahmad H. A. A.
8.5
/ 10
It's a great hotel. Nice and bigger room. Will come again.
Ahmad H. B. A. A.
8.5
/ 10
It's a great hotel. Check in/out are smooth.
In the Area
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Jalan Subang Mas, Taman Subang Mas, Kuala Lumpur, Subang Jaya, Malaysia, 47620
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Geno Hotel Shah Alam
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Per room per night (excl. taxes & fees)
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What's around Geno Hotel Shah Alam
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Jalan Subang Mas, Taman Subang Mas, Kuala Lumpur, Subang Jaya, Malaysia, 47620
Discover More About Geno Hotel Shah Alam
note: hotel was previously named Geno Hotel
Location
Geno Hotel Shah Alam is located in area / city Subang Jaya.
About Geno Hotel Shah Alam
Whether you are planning an event or other special occasions, Geno Hotel Shah Alam is a great choice for you with a large and well-equipped function room to suit your requirements.
Geno Hotel Shah Alam is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, Geno Hotel Shah Alam provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Geno Hotel Shah Alam, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Geno Hotel Shah Alam is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Geno Hotel Shah Alam exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Geno Hotel Shah Alam is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Geno Hotel Shah Alam.
All facilities in Geno Hotel Shah Alam
Fitness Center
Functional Hall
Lobby
Accommodation Services
Exterior
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Wedding service
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Smoke-free
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Buffet breakfast
- Cafe
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Accessibilty
- Disabled access friendly
- Accessible parking
- Accessible path of travel
- Wheelchair accessible
Things to Do
- Fitness center
- Garden
- Outdoor pool
- Sauna
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Parking with surcharge
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Geno Hotel Shah Alam
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit MYR 150.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Geno Hotel Shah Alam | 244 |
Number of floors in Geno Hotel Shah Alam | 20 |
Another facilities in Geno Hotel Shah Alam | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Geno Hotel Shah Alam
What are available facilities at Geno Hotel Shah Alam?
There are top facilites at Geno Hotel Shah Alam such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Geno Hotel Shah Alam?
The standard check-in time at Geno Hotel Shah Alam is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Geno Hotel Shah Alam provide breakfast?
Yes, Geno Hotel Shah Alam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Geno Hotel Shah Alam
Traveloka (327)
Other sources (122)
8.4
Very Good
From 327 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
7.9
Location
8.1
Service and Facilites
8.2
People often mention about Geno Hotel Shah Alam
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Ukuran Kamar (4)
Keramahan Staff (3)
Akses (2)
Ramah Keluarga (2)
Wifi (2)
Kamar Tidur (2)
Area Hotel (2)
Jarak ke Pusat Kota (1)
Waktu Check-in/out (1)
Suasana (1)
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Traveler Reviews Geno Hotel Shah Alam
Number of reviews per page
20
40
Customer reviews
S***h
8.5
/10
Reviewed 4 week(s) ago
Good for stay, but now the lobby is still under renovation.
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K***L
Leisure
9.0
/10
Reviewed 4 week(s) ago
My apologies for the delayed response regarding feedback on the GENO Hotel. I have a few comments to share:
Firstly, I found the parking rate to be quite expensive compared to other 4-star hotels in the surrounding area. Secondly, during my check-in, there was a lady (whose name I unfortunately can't recall) who insisted that I must check in exactly at or by 3:00 PM. I found this quite unreasonable, as most hotels—even 5-star ones—generally allow a bit more flexibility with check-in times.
Thirdly, the room cleanliness could be improved, particularly the condition of the carpets. However, the bed, duvet, and pillows were overall comfortable and acceptable.
I did not try the hotel’s meals as I only stayed for one night, mainly to get a sense of what it’s like to stay at the GENO Hotel.
Lastly, I would like to extend my appreciation and thanks to the two gentlemen at the front office who assisted me during check-out. They were both excellent in performing their duties—kudos to them!
As for staying at GENO Hotel again, I would consider it—especially if there’s a special rate or promotion available. These comments are based on my personal experience, and as someone who has been in the service industry for many years, I hope they are taken constructively.
Thank you.
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S***i
Leisure
10.0
/10
Reviewed 9 week(s) ago
Clean with nice deco.Spacious room.Delicious breakfast
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Accommodation's Reply
17 May 2025
Dear Guest,
Thank you for your kind feedback! We're delighted to hear you enjoyed the clean and nicely decorated room, the spacious layout, and our delicious breakfast. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon.
Best regards,
The Geno Team
Mh
Muhammad h. a.
Business
8.5
/10
Reviewed 19 week(s) ago
Big space, close to highway, many restaurant, comfy bed Room, affordable price
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AZIZI
9.7
/10
Reviewed 74 week(s) ago
Power sources are not working good.
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YT
Yoke T. L.
9.1
/10
Reviewed 106 week(s) ago
The rooms were clean and very comfortable. But not much choice for breakfast buffet.
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Mohd Zaidi Bin Jasman
8.5
/10
Reviewed 121 week(s) ago
Booked d hotel for my parents. My mom said everything was good and comfortable. The food was good as well. Thanks.
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Mohd Syahrizal bin Mohd Razali
8.5
/10
Reviewed 124 week(s) ago
Only parking for accommodation has to be paid for, you should have paid for the night, you don't have to pay for car parking.
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lt
lukri t.
9.0
/10
Reviewed 132 week(s) ago
The employees are friendly. The hotel rooms are spacious and clean. A bit far from town. Very pleasant experience staying at geno hotel.
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Rashidah A. R.
6.0
/10
Reviewed 143 week(s) ago
Still have to pay separate bill for parking tickets although we're stayin. The foods not as per standard as 3 star Hotels and very expensive. Toilet plumbing hd a problem overnight.
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Ainul
8.5
/10
Reviewed 185 week(s) ago
I had a pleasant stay! Clean room & friendly staffs.
1 people find it helpful
Norhashimah B. H.
10.0
/10
Reviewed 222 week(s) ago
Layanan yang sangat baik oleh staf2 disana. Bilik yang sangat selesa, kemudahan lengkap.
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HK
HAMIMAH K.
8.5
/10
Reviewed 252 week(s) ago
Peaceful & near to all the facilities, nice food & kind staffs, comfortable room.
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Yustina
5.1
/10
Reviewed 252 week(s) ago
Unsatisfactory, the bathroom when bathing je, run out of water all in front of the entrance. breakfast and food there is no choice. food is not tasty.
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SITI
Family
9.4
/10
Reviewed 292 week(s) ago
Excellent...the room was spacious and clean
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SN
Siti N. A. A. B. M. A.
Family
9.4
/10
Reviewed 302 week(s) ago
The room is comfortable, the toilet is a bit smelly when first entering the room. But we asked for a perfume spray, so no problem. We start to smell bad, and then we're used to it.
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1 people find it helpful
Nur
Backpacking
9.7
/10
Reviewed 308 week(s) ago
Nice place to stay, comfortable for the all ages
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G
Guest
9.7
/10
Reviewed 314 week(s) ago
Delicious breakfast. Clean room but have a little problem to a heater. But it’s ok.
2 people find it helpful
Wan
Business
9.7
/10
Reviewed 315 week(s) ago
The best hotel ever! Really love it!
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Nalaka Wijayantha
Business
8.5
/10
Reviewed 328 week(s) ago
good place for business travelers
1 people find it helpful
Number of reviews per page
20
40
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