Grand Hyatt Kuala Lumpur

9.4
/10
Exceptional
1,112 reviews

What Guests Say About Their Stay

Ambiance (11)
Bedroom (11)
Distance To City Center (10)
Staff Friendliness (9)
I***y
10.0
/ 10
All staff of Grand Hyatt are very warm and the hospitality was very excellent. I will be back here again, especially when we are checked out, all staff help us very well. I mean not one, but all staff beside the door was truly amazing… Thank you Grand Hyatt, I will not regret at all.
MOHD H. B. M. Y.
9.7
/ 10
The best hotel I've been in my life. Awesome customer services. Great experience in this hotel. All staff very polite.. Thumbs up..
JANE J. W.
9.4
/ 10
Staying at Grand Hyatt KL is one of the most pleasant experiences I’ve had. Staffs were so friendly and responded quickly to inquiries. Room was clean, facilities were great and food tasty. Would like to stay here again sometime in the future!
Rita Y. S.
9.7
/ 10
Room is big, service is excellent from the moment you walked in to the hotel. Good breakfast too.
In the Area
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12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Grand Hyatt Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Kuala Lumpur

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12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Overview of Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur exudes a sophisticated charm, blending modern luxury with Malaysian hospitality. Its prime location in the heart of Kuala Lumpur makes it an ideal base for exploring the city.

Located in the KL City Centre (KLCC), Grand Hyatt Kuala Lumpur offers direct access to the Petronas Twin Towers and the Kuala Lumpur Convention Centre. The hotel is conveniently linked to the city's extensive public transport network, including the KLCC LRT station, making it easy to navigate the city.

Grand Hyatt Kuala Lumpur is perfect for business travellers, couples seeking a luxurious getaway, and families looking for a comfortable and convenient stay in Kuala Lumpur. Its central location and extensive facilities cater to a wide range of needs.

The style and atmosphere of Grand Hyatt Kuala Lumpur are best described as contemporary elegance. The hotel boasts a sleek design, luxurious furnishings, and a vibrant atmosphere, making it a stylish and comfortable place to stay.

Grand Hyatt Kuala Lumpur

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Grand Hyatt Kuala Lumpur

Featuring 411 rooms in total, Grand Hyatt Kuala Lumpur offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator.

Grand Hyatt Kuala Lumpur offers a vibrant yet sophisticated ambience. Expect a bustling atmosphere with a mix of business and leisure travellers.

The hotel typically caters to a diverse range of guests, including international business travellers attending conferences at the KL Convention Centre, couples enjoying a city break, and families on holiday.

Grand Hyatt Kuala Lumpur often hosts events and promotions, such as themed dinners and festive celebrations. Check with the concierge for any activities during your stay.

Guests are expected to adhere to standard hotel etiquette, including respecting quiet hours and maintaining appropriate behaviour in public areas. Dress modestly when visiting religious sites nearby.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

How to Get to Grand Hyatt Kuala Lumpur

The nearest train station is the KLCC LRT station, which is directly connected to Grand Hyatt Kuala Lumpur. This provides easy access to other parts of Kuala Lumpur.

For taxi or ride-hailing users, simply provide "Grand Hyatt Kuala Lumpur" as your destination. The hotel has a designated drop-off area at the main entrance.

Grand Hyatt Kuala Lumpur is within walking distance of major attractions such as the Petronas Twin Towers (approximately 5 minutes) and Suria KLCC shopping mall (approximately 3 minutes).

Food Near Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur offers a variety of dining options, including a breakfast buffet and several restaurants and bars serving international cuisine and local delicacies.

While Grand Hyatt Kuala Lumpur does not offer kitchen facilities for self-catering, there are numerous cafes, convenience stores, and restaurants within walking distance.

Recommended nearby options include Madam Kwan's (Malaysian cuisine), Din Tai Fung (Taiwanese dumplings), and various cafes in Suria KLCC.

Things to Do Around Grand Hyatt Kuala Lumpur

The Petronas Twin Towers are the most iconic attraction nearby, offering stunning views of the city. Suria KLCC is a world-class shopping mall with a wide range of retail outlets and dining options.

Other nearby attractions include the KLCC Park, a green oasis in the heart of the city, and Aquaria KLCC, an underwater aquarium showcasing marine life.

For solo travellers, a visit to the Petronas Twin Towers and a stroll through KLCC Park are highly recommended. Group travellers can enjoy shopping at Suria KLCC and exploring the nearby Bukit Bintang area.

Why Grand Hyatt Kuala Lumpur is Popular Among Travelers

Grand Hyatt Kuala Lumpur is popular among travellers due to its prime location, luxurious amenities, and excellent service. Its direct access to the Petronas Twin Towers and the KLCC LRT station makes it a convenient base for exploring Kuala Lumpur.

Tips for First-Time Visitors

For the best views, consider booking a room on a higher floor facing the Petronas Twin Towers. Business travellers may prefer a Grand Club room for access to the lounge and business facilities.

Pack light clothing suitable for the tropical climate. Bring comfortable shoes for walking and exploring the city. A universal adapter may be needed for electronic devices.

English is widely spoken in Kuala Lumpur, making communication easy for most visitors. However, learning a few basic Malay phrases can be appreciated by locals.

Be aware of local customs, such as dressing modestly when visiting religious sites and removing your shoes before entering someone's home.

Best Time to Stay at Grand Hyatt Kuala Lumpur

The best time to visit Kuala Lumpur is during the shoulder seasons (March-April and September-October) when the weather is pleasant and the crowds are smaller.

Avoid travelling during major holidays such as Hari Raya and Chinese New Year, as prices may be higher and the city may be more crowded.

Consider visiting during events such as the Malaysia Mega Sale Carnival (June-August) for great shopping deals or the Kuala Lumpur Fashion Week (August) for fashion enthusiasts.

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All facilities in Grand Hyatt Kuala Lumpur

Others Grand Hyatt Kuala Lumpur
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Kuala Lumpur

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Kuala Lumpur
411
Number of floors in Grand Hyatt Kuala Lumpur
39
Another facilities in Grand Hyatt Kuala Lumpur
Laundry service, Tours, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Grand Hyatt Kuala Lumpur

Does the Grand Hyatt Kuala Lumpur provide a late check-out?
Yes, the Grand Hyatt Kuala Lumpur offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as late check-out requests are typically accommodated based on the hotel's occupancy levels. Additional charges may apply, so it is advisable to confirm any fees with the hotel staff upon making the request.
Does the hotel provide early check-ins?
The availability of early check-in at Grand Hyatt Kuala Lumpur is subject to the hotel's discretion and room availability on the day of your arrival. While the hotel strives to accommodate early check-in requests, it cannot be guaranteed. To increase the likelihood of securing an early check-in, it is recommended to inform the hotel of your request in advance. Additionally, arriving early and checking with the front desk upon arrival may also help. Please note that additional charges may apply for early check-in, depending on the hotel's policy.
Is the Grand Hyatt Kuala Lumpur pet-friendly?
The Grand Hyatt Kuala Lumpur does not allow pets. Guests are advised to make alternative arrangements for their pets during their stay.
What is the cancellation policies?
The cancellation policies for Grand Hyatt Kuala Lumpur may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation options, such as free cancellation within a certain period before check-in or non-refundable rates for discounted bookings. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on Traveloka. This information will be clearly outlined before you confirm your reservation, allowing you to make an informed decision based on your travel needs.
Does the hotel provide a car park?
Yes, Grand Hyatt Kuala Lumpur provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking, which may include both self-parking and valet services. It is advisable to check with the hotel directly for any specific parking fees or requirements that may apply during your stay.
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More Reviews from Other Guests in Grand Hyatt Kuala Lumpur

Traveloka (159)
Other sources (953)
9.4
Exceptional
From 953 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews Grand Hyatt Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Saleena
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location
Laifang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Grand Hyatt Kuala Lumpur is a hotel we repeated stays at every time we are in that area. It has a wonderful view of the Twin Towers and is conveniently located to excellent shopping, food, and entertainment options! We also enjoy their widespread breakfast buffet! We will visit soon!
Steffanie
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel staff is very helpful, getting to and from the room/ lobby is bit inconvenient especially during peak hours when the elevators take a long time. The room was gorgeous and the staff was wonderful
Andrew
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love this hotel will keep coming back it’s amazing
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Really enjoyed our stay at Grand Hyatt KL - staff were always so welcoming and made us feel right at home. Location was a massive bonus as everything in KLCC is walking distance. Also really enjoyed the gym and spa facilities, was never too overcrowded. Breakfast options were great.
HEE JEONG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Waking up to the view of the Petronas Twin Towers, surrounded by forests of skyscrapers and at night, seeing the KLCC fountain show and reflections of the Petronas Towers on the Four Seasons hotel. That was my defining feature of this hotel. The city of Kuala Lumpur, sadly is not a very walkable city, at least not in the area around KLCC. The roads are winding, sometimes missing, confusing always. The hotel to other parts of KL is hard to get to without the power of Grab, probably the easiest and cheapest way to get around (Unless you have the Chinese president visit KL during your visit and you have road closures, but I digress.) This hotel however, has a route that gets you inside the Suria Mall without having to endure the humidity of Kuala Lumpur. The lobby is on the 39th floor of the building. Interesting experience, and you can see the iconic Twin Towers, but it does make it longer for you to go into your room, as you have to take the elevator twice. But the room is quite nice from my experience, facilities are good as well, with a nice gym. The room was kept well-maintained for the duration of my stay. The area felt safe at all times of the day, and there were many staff at the ground floor to help you get your stuff out from your Grab/transport from your airport, and if you want to order food, the ground floor seems to be the place where the drivers drop it off so you can leisurely come pick up the food. Excellent experience overall, would stay here again.
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Muhammad Mustakeem
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Upon arrival, the check-in process was smooth and efficient. My room was spotless and beautifully decorated. The hotel's location was perfect for exploring the city. The bad things about the hotel you can hear people talking, walking on corridor when you're in the room.
Yin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff are great, extremely helpful, basically lead us through our way, like checking in/out, using facilities like the swimming pool, helping us to locate our tour car/van, calling a cab.....The pool is big and clean...., really nice hotel.
Wai Yee Eve
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast is great.
Dhiren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great property at a reasonable price. Would go back anytime I am in the city.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It was a great stay!! Beautiful hotel, space was great. Breakfast buffet was so good!! Loads of vegetarian options. Mind blown
Vishnu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Buffet breakfast was great but will prefer the hotel to serve buffet dinner. Great facilities. Very convenient location.
Abel
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great location. Comfortable hotel and great service staff. Sadly the restaurant at 37. Did not do justice to the expensive Miyazaki wagyu steak.
Jeum Haw
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Tv channel not good
Ching Yieng
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I was treated rudely by the staff (a Malay man) at the Ground Floor upon checking in (the small reception near the front door). I arrived on 8th March at around 11 p.m. and was dressed casually in a home wear T-shirt and shorts. When I asked for directions to the lobby, the staff member pointed in the direction rudely, with an unwilling tone, probably not expecting me as a guest. Everything else was 10/10, except for this guy's attitude.
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Ricardo
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This was a true 5 star stay. Modern room layout had the bath in the middle with beds, sink, coffee nook and changing area on four sides. broad view of the city center from high up the building. Restaurant and room service food was top notch. And overall service was great. I needed an early morning ride to the airport and the concierge was very helpful finding me a ride. One thing to note: the lobby is at the top floor so one has to take an express elevator to the top then take another elevator down to the rooms.
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MeiCarol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I’m writing this because it would of helped to know a little more about this magnificent and to an extent lesser known property with breathtaking views of Petronas Towers, sophisticated bar and one of the best breakfast buffets I’ve had in a long time! To sum up, I would go back back to Grand Hyatt KL in a heart beat and this time leave plenty of room (tummy & time) to fully enjoy the delicious breakfast! The whole experience felt like one pleasant surprise after the other! Thank You Grand Hyatt and hope to see you again!
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Anshuman
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Good location, walking distance from Petronas tower and Bukit Bintang. Restaurant is ok too. But there are a huge company event going on, that made it all way too busy and poor experience. In addition, There was repair going on in the room next to me and they won't stop even if I requested. I was given a bottle of red as a gesture...But it did ruin my experience fair bit. Staff are very good too. And breakfast is really good.
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Michael
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

My wife and I had an excellent 3 night stay at the Grand Hyatt KL. It is situated in the heart of KLCC with nearby access to KLCC park. We booked a Deluxe Room (Tower View). Our room 2409 was stunning with floor to ceiling windows giving a view of the Petronas Towers and the park with its nightly fountain light show. It was one of the best rooms we have ever stayed in. This was our first visit to KL and we were very pleased that we chose to stay at the Grand Hyatt.
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Rohaidah
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It’s within walking distance to KLCC and sheltered walkway to Pavilion.
Number of reviews per page
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