Grand Hyatt Kuala Lumpur

9.4
/10
Exceptional
1,109 reviews

What Guests Say About Their Stay

Distance To City Center (9)
Ambiance (9)
Bedroom (9)
Staff Friendliness (8)
I***y
10.0
/ 10
All staff of Grand Hyatt are very warm and the hospitality was very excellent. I will be back here again, especially when we are checked out, all staff help us very well. I mean not one, but all staff beside the door was truly amazing… Thank you Grand Hyatt, I will not regret at all.
MOHD H. B. M. Y.
9.7
/ 10
The best hotel I've been in my life. Awesome customer services. Great experience in this hotel. All staff very polite.. Thumbs up..
JANE J. W.
9.4
/ 10
Staying at Grand Hyatt KL is one of the most pleasant experiences I’ve had. Staffs were so friendly and responded quickly to inquiries. Room was clean, facilities were great and food tasty. Would like to stay here again sometime in the future!
Rita Y. S.
9.7
/ 10
Room is big, service is excellent from the moment you walked in to the hotel. Good breakfast too.
In the Area
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12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Grand Hyatt Kuala Lumpur is a good choice when you are visiting Kuala Lumpur City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Hyatt Kuala Lumpur

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12 Jalan Pinang, Kuala Lumpur City Centre, Kuala Lumpur, Malaysia, 50450
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Discover More About Grand Hyatt Kuala Lumpur

Discover the Elegance of Grand Hyatt Kuala Lumpur

Nestled in the vibrant heart of Malaysia's capital, Grand Hyatt Kuala Lumpur offers an unparalleled blend of luxury, comfort, and convenience. This prestigious hotel is a haven for travelers seeking to experience the best of Kuala Lumpur, from its rich cultural heritage to its modern marvels. With its prime location, world-class facilities, and exceptional service, Grand Hyatt Kuala Lumpur promises an unforgettable stay for both business and leisure travelers.

Facilities at Grand Hyatt Kuala Lumpur

Grand Hyatt Kuala Lumpur is renowned for its comprehensive range of facilities designed to cater to the diverse needs of its guests. Whether you're here for work or leisure, the hotel ensures a comfortable and memorable experience.

  • Luxurious Accommodations:

    The hotel boasts 411 spacious rooms, including 42 suites, each elegantly designed with modern amenities and stunning views of the city skyline or the iconic Petronas Twin Towers.
  • Dining Options:

    Indulge in a culinary journey with multiple dining venues offering a variety of cuisines. From the authentic Malaysian flavors at JP teres to the exquisite European dishes at THIRTY8, there's something to satisfy every palate.
  • Wellness and Recreation:

    Rejuvenate your senses at the Essa Spa, equipped with a range of treatments and therapies. The hotel also features a 24-hour fitness center and an outdoor swimming pool for your relaxation and fitness needs.
  • Business and Event Facilities:

    With over 3,300 square meters of meeting and event space, Grand Hyatt Kuala Lumpur is an ideal choice for conferences, weddings, and social gatherings. The Grand Ballroom and various meeting rooms are equipped with state-of-the-art technology and professional event planning services.
  • Club Lounge:

    Guests staying in club rooms and suites enjoy exclusive access to the Grand Club Lounge, offering complimentary breakfast, evening cocktails, and personalized services.

How to Get to Grand Hyatt Kuala Lumpur Using Public Transportation

Kuala Lumpur's efficient public transportation system makes it easy to reach Grand Hyatt Kuala Lumpur from various parts of the city.

  • From Kuala Lumpur International Airport (KLIA):

    Take the KLIA Ekspres train to KL Sentral, then transfer to the Kelana Jaya Line LRT. Alight at the KLCC station, which is a short walk from the hotel.
  • From KL Sentral:

    Board the Kelana Jaya Line LRT towards Gombak and alight at the KLCC station. The hotel is within walking distance from the station.
  • By Bus:

    Several bus routes pass through the KLCC area. Look for buses heading to Suria KLCC or the KLCC bus stop, which is nearby the hotel.
  • By Taxi or Ride-Sharing Services:

    Taxis and ride-sharing services like Grab are widely available and provide a convenient way to reach the hotel from anywhere in the city.

Nearest Restaurants

Grand Hyatt Kuala Lumpur is surrounded by a plethora of dining options that cater to a wide range of tastes and preferences. Here are some nearby restaurants worth exploring:

  • Marini's on 57:

    An Italian restaurant and bar located on the 57th floor of Petronas Tower 3, offering panoramic views and a sophisticated dining experience.
  • Nobu Kuala Lumpur:

    Renowned for its innovative Japanese-Peruvian cuisine, Nobu is a must-visit for sushi lovers and those seeking a unique dining adventure.
  • Madam Kwan's:

    A popular spot for authentic Malaysian cuisine, offering a variety of local dishes in a casual setting.
  • Din Tai Fung:

    Famous for its delectable xiao long bao (soup dumplings) and other Taiwanese delicacies, this restaurant is a favorite among locals and tourists alike.
  • Fuego at Troika Sky Dining:

    Known for its Latin American-inspired dishes and stunning views of the city, Fuego offers a vibrant and lively dining atmosphere.
  • Marble 8:

    A steakhouse offering premium cuts of beef and a luxurious dining experience, perfect for meat lovers.
  • Bijan Bar & Restaurant:

    Specializing in modern Malaysian cuisine, Bijan offers a unique twist on traditional dishes in an elegant setting.
  • Hakka Restaurant:

    A long-standing establishment serving authentic Hakka cuisine, known for its flavorful dishes and welcoming ambiance.

Nearest Attractions

Kuala Lumpur is a city rich in culture, history, and entertainment. Guests at Grand Hyatt Kuala Lumpur are just a stone's throw away from some of the city's most iconic attractions:

  • Petronas Twin Towers:

    The iconic twin skyscrapers are a symbol of Malaysia's modernity and offer breathtaking views from the Skybridge and Observation Deck.
  • Kuala Lumpur Tower:

    Another architectural marvel, the KL Tower provides panoramic views of the city and houses a revolving restaurant.
  • Aquaria KLCC:

    A state-of-the-art oceanarium showcasing a wide array of marine life, located within the Kuala Lumpur Convention Centre.
  • KLCC Park:

    A beautifully landscaped park offering a serene escape amidst the bustling city, complete with walking paths, a children's playground, and a musical fountain.
  • Suria KLCC:

    A premier shopping destination with a variety of retail outlets, dining options, and entertainment facilities.
  • Chinatown (Petaling Street):

    A vibrant area known for its bustling markets, street food, and cultural landmarks.
  • Batu Caves:

    A limestone hill with a series of caves and cave temples, a popular Hindu pilgrimage site located just outside the city.
  • Central Market:

    A cultural landmark offering a wide range of traditional crafts, souvenirs, and local delicacies.

Nearest Shopping Malls

For those who love shopping, Grand Hyatt Kuala Lumpur is strategically located near some of the city's best shopping malls, offering a diverse range of retail experiences:

  • Pavilion Kuala Lumpur:

    A luxury shopping mall located in the Bukit Bintang district, featuring high-end fashion brands, dining options, and entertainment facilities.
  • Suria KLCC:

    Situated at the base of the Petronas Twin Towers, this mall offers a mix of international and local brands, as well as a variety of dining and entertainment options.
  • Fahrenheit 88:

    Known for its trendy fashion outlets and youthful vibe, Fahrenheit 88 is a popular destination for fashion-forward shoppers.
  • Lot 10 Shopping Centre:

    A vibrant mall offering a mix of fashion, lifestyle, and dining options, located in the heart of Bukit Bintang.
  • Starhill Gallery:

    A luxury retail mall offering an exclusive shopping experience with a range of high-end brands and gourmet dining options.

Grand Hyatt Kuala Lumpur's prime location, luxurious facilities, and proximity to the city's major attractions make it an ideal choice for travelers seeking an exceptional stay in Kuala Lumpur. Whether you're here for business or leisure, the hotel offers a perfect blend of comfort, convenience, and sophistication.

All facilities in Grand Hyatt Kuala Lumpur

Others Grand Hyatt Kuala Lumpur
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool cabanas
  • Pool sun loungers

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms
  • Computer station

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Hyatt Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Hyatt Kuala Lumpur
411
Number of floors in Grand Hyatt Kuala Lumpur
39
Another facilities in Grand Hyatt Kuala Lumpur
Laundry service, Tours, Multilingual staff, Express check-in, Wedding service

Frequently asked question in Grand Hyatt Kuala Lumpur

Does the Grand Hyatt Kuala Lumpur provide a late check-out?
Yes, the Grand Hyatt Kuala Lumpur offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about this service during their stay, as late check-out requests are typically accommodated based on the hotel's occupancy levels. Additional charges may apply, so it is advisable to confirm any fees with the hotel staff upon making the request.
Does the hotel provide early check-ins?
The availability of early check-in at Grand Hyatt Kuala Lumpur is subject to the hotel's discretion and room availability on the day of your arrival. While the hotel strives to accommodate early check-in requests, it cannot be guaranteed. To increase the likelihood of securing an early check-in, it is recommended to inform the hotel of your request in advance. Additionally, arriving early and checking with the front desk upon arrival may also help. Please note that additional charges may apply for early check-in, depending on the hotel's policy.
Is the Grand Hyatt Kuala Lumpur pet-friendly?
The Grand Hyatt Kuala Lumpur does not allow pets. Guests are advised to make alternative arrangements for their pets during their stay.
What is the cancellation policies?
The cancellation policies for Grand Hyatt Kuala Lumpur may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation options, such as free cancellation within a certain period before check-in or non-refundable rates for discounted bookings. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on Traveloka. This information will be clearly outlined before you confirm your reservation, allowing you to make an informed decision based on your travel needs.
Does the hotel provide a car park?
Yes, Grand Hyatt Kuala Lumpur provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking, which may include both self-parking and valet services. It is advisable to check with the hotel directly for any specific parking fees or requirements that may apply during your stay.
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More Reviews from Other Guests in Grand Hyatt Kuala Lumpur

Traveloka (156)
Other sources (953)
9.4
Exceptional
From 953 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

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Traveler Reviews Grand Hyatt Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Muhammad Mustakeem
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Upon arrival, the check-in process was smooth and efficient. My room was spotless and beautifully decorated. The hotel's location was perfect for exploring the city. The bad things about the hotel you can hear people talking, walking on corridor when you're in the room.
Yin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff are great, extremely helpful, basically lead us through our way, like checking in/out, using facilities like the swimming pool, helping us to locate our tour car/van, calling a cab.....The pool is big and clean...., really nice hotel.
Wai Yee Eve
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast is great.
Dhiren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property at a reasonable price. Would go back anytime I am in the city.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It was a great stay!! Beautiful hotel, space was great. Breakfast buffet was so good!! Loads of vegetarian options. Mind blown
Vishnu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Buffet breakfast was great but will prefer the hotel to serve buffet dinner. Great facilities. Very convenient location.
Abel
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location. Comfortable hotel and great service staff. Sadly the restaurant at 37. Did not do justice to the expensive Miyazaki wagyu steak.
Jeum Haw
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Tv channel not good
Ching Yieng
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I was treated rudely by the staff (a Malay man) at the Ground Floor upon checking in (the small reception near the front door). I arrived on 8th March at around 11 p.m. and was dressed casually in a home wear T-shirt and shorts. When I asked for directions to the lobby, the staff member pointed in the direction rudely, with an unwilling tone, probably not expecting me as a guest. Everything else was 10/10, except for this guy's attitude.
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Ricardo
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This was a true 5 star stay. Modern room layout had the bath in the middle with beds, sink, coffee nook and changing area on four sides. broad view of the city center from high up the building. Restaurant and room service food was top notch. And overall service was great. I needed an early morning ride to the airport and the concierge was very helpful finding me a ride. One thing to note: the lobby is at the top floor so one has to take an express elevator to the top then take another elevator down to the rooms.
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MeiCarol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I’m writing this because it would of helped to know a little more about this magnificent and to an extent lesser known property with breathtaking views of Petronas Towers, sophisticated bar and one of the best breakfast buffets I’ve had in a long time! To sum up, I would go back back to Grand Hyatt KL in a heart beat and this time leave plenty of room (tummy & time) to fully enjoy the delicious breakfast! The whole experience felt like one pleasant surprise after the other! Thank You Grand Hyatt and hope to see you again!
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Anshuman
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good location, walking distance from Petronas tower and Bukit Bintang. Restaurant is ok too. But there are a huge company event going on, that made it all way too busy and poor experience. In addition, There was repair going on in the room next to me and they won't stop even if I requested. I was given a bottle of red as a gesture...But it did ruin my experience fair bit. Staff are very good too. And breakfast is really good.
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Michael
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My wife and I had an excellent 3 night stay at the Grand Hyatt KL. It is situated in the heart of KLCC with nearby access to KLCC park. We booked a Deluxe Room (Tower View). Our room 2409 was stunning with floor to ceiling windows giving a view of the Petronas Towers and the park with its nightly fountain light show. It was one of the best rooms we have ever stayed in. This was our first visit to KL and we were very pleased that we chose to stay at the Grand Hyatt.
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Rohaidah
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It’s within walking distance to KLCC and sheltered walkway to Pavilion.
Della
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Spacious room and excellent service at Breakfast.
Angelia
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent everything. Room excellent. Beautiful view. Breakfast buffet had variety and was excellent Going up to lobby on 68 before going down to get out of hotel was weird. That’s the only thing, but, but it was convenient anyway and had a beautiful view from up top
M
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing
Renate
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great Hotel, best Breakfast, friendly staff, clean…just the best!!
Taylor
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Facial towels only provided the first day, had to call for it everyday, Sound proof is not good, door noisy at night when ppl go in and out of the room.
Phat
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fantastic views and breakfast buffet.
Number of reviews per page
20
40

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Others 4 Grand Hyatt Kuala Lumpur

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