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  6. Hallmark Hotel Leisure

Hallmark Hotel Leisure

Hotel
68 Jalan Portugis Off Jalan Kubu Melaka , Jonker, Melaka City Center, Melaka City, Malaysia, 75200
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Convenient
8.1/10
According to 254 guests
Good! Clean and comfort. Enjoyed!
Hasliezzayantie R.
See all reviews
Based on 122 traveler reviews
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Cheng Hoong Teng Temple
(0.30 km)
Jonker Street Night Market
(0.33 km)
Straits Chinese Jewelry Museum Malacca
(0.47 km)
Baba & Nyonya Heritage Museum
(0.52 km)
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Review by Traveloka users
Review

Based on 185 reviews

8.1
Convenient
Fantastic
39
Very Good
139
Satisfying
39
Average
37
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.4
- Family vacation
Convenience and near to Jonker walk
8.4
- Family vacation
All good except some of the staff is lazy and slow.
8.8
- Family vacation
Overall was okay. just 1 male staff not friendly and a bit lazy to serve people at counter. recommend: put air freshener
6.2
- Family vacation
The family room is quite spacious but parking space are limited.
5.8
- Family vacation
Phone not function, slipper not provide.
8.5
- Romantic Vacation
Overall is okay and breakfast best ! 8 star from 10 .. Will repeat on next trip ..
8.5
Nice and conveniently convenient
8.5
- Business travel
Overall are really satisfied, 5mins walk to jonker street, just air conditioning have to be under well maintenance.
8.5
- Family vacation
It's ok but need major renovation especially the room. some of the equipment are not function
6.4
The place is near to Jonker and staff are very friendly but early morning is very noisy and the toilet bowl is kept spoil after we ask for the repairing.
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Based on
122 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business5
Couples39
Solo travel9
Family41
Friends getaway17
Rating Result
Very Bad
16
Bad
21
Average
51
Very Good
32
Extraordinary
2
csChai
A Basic Hotel for a Short Stay
My better half and I together with our friends stayed in this hotel during our recent visit to Melaka. It is a hotel with only basic amenities. The room was modest and clean. The bed was firm and with only one pillow and a small cushion provided. There were a wall-mounted LCD television and a DVD player. The bathroom was spacious with clean towels and soap provided. The shower was powerful. Access into the room was with a keycard. Free wifi was available. For those driving, there is an open space beside the hotel for parking. The best point of this hotel is its location. It is within walking distance to all the famous historical sites like the Stadthuys, A'Famosa, Christ Church, St Paul's Church, Cheng Hoon Teng Temple and the Maritime Museum. It is just a few hundred metres away from the popular Jonker Street and Chinatown. The breakfast provided was very simple with bread, coconut-milk rice and fried noodles together with coffee and orange juice. However, as this breakfast is included in the very affordable room rates, it is not fair to complain about this meal. The most disappointing part of our stay there was the reception. The receptionists were not friendly almost to verge of being rude. They were more interested on their handphones than to attend to the guests. They were unhelpful and spoke in a way that showed that they were not trained or not suited to be in the hospitality business. For visitors to this historical city who are looking for just a simple place to sleep after a day of walking and sightseeing, this hotel is acceptable based on its good location and affordable room rates. Footnote: There are two other hotels in this city that bear the Hallmark name. This hotel is named Hallmark Hotel Leisure. The others are named Hallmark Inn Hotel and Hallmark View Hotel.
Friends getaway - Oct 28, 2017
KL W
There is a lot improvement needed
I have visit to this hotel and there is few pros and cons Pros -Very near walking distance to jonker street -Hotel with reserve parking space -Price affordable -Room and toilet very clean -Free newspaper every morning -Heater is hot and water pressure is strong -Breakfast buffet is good but not much variety . Cons -Receptions is very unpolite and we asking about reserve parking outside , but they ask me to take the cone away myself and alway without smiles. -Room is small and old and refurbished needed -Room light is very dim ,should put brighter led bulb . -Mineral water inside room is not free and charge Rm3 each which is very very expensive . -Bed is not comfortable -Wifi =No wifi
Couples - Sep 6, 2017
Intan A
Avoid to deal with this lousy hotel
Firstly I having a problem with their receptionist. I arrived quite an early morning & I seek an immediate check in. Sadly they only allowed to check in at 2pm without give us any specific information or solution. There's no empathy or something to do with that. They declined my request & I felt so sorry for them. Always liased with thousands hotel out there but I never faced any problems before, they will try to help and see whether any room available now for me & I can proceed the extra payment. Don't simply judge your customer based on what attire they wear but treat your customers like your every month salary that you withdraw from atm machine. After I ask again with English language then they focus on what I want. Few minutes later then they inform can check in on 11 am. I arrived on 9:30 am & can you imagine how long I waited for their lousy service. Bosses please give training if they are not able to carry out your hotel service otherwise get ready to lose your customer. Breakfast is so terrible. Please avoid it. Rude staff. I will make sure that I will delete this hotel from my Melaka list. Room not to comfortable with wet carpet. So frustrated.
Couples - Aug 14, 2017
VivianEng0930
Overall is good
Suitable for one to two night stay, rooms felt like not being well maintained but at least is clean, nice stay overall Breakfast are good and suitable for all people but unfortunately the spa facilities is not operating already
Couples - Aug 11, 2017
terrylynneclarke
False advertising. Avoid this hotel. Disgusting.
The room we booked on line was not what we booked. The photos were from one of their other hotels. It was supposed to be a double deluxe room advertised as 24 square metres. What a joke it was no bigger than 10. The. Fridge did not work. So asked to be moved. Which they then showed us a room that was even smaller. So Asked again if they had another room. Which we ended up staying in. Wrong choice as the air conditioner stayed on high all night and couldn't adjust the settings. The refrigerator also didn't work. No glasses in room. Had to slide down the bottom of the bed to get out of. Breakfast was hopeless as their were no knives or fresh milk. Had to sit not tiny stools. All staff were absolutely hopeless. As we had originally booked for 2 nights and had payed for, we left as it was disgusting. Don't stay at this so called hotel. There are so many other ones in the area that are better. STAY AWAY.
Couples - Jul 5, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • Hotel Services
    • Concierge
    • 24-hour Receptionist
    • Laundry service
    • Limited hours room service
    • Luggage storage
    • Newspaper in lobby
  • Things to Do
    • Massage
    • Sauna
    • Spa
    • Sauna
    • Steam room
  • General
    • AC
    • Cloakroom
    • Family room
    • Heater
    • Non-smoking room
  • Public Facilities
    • Parking
    • Elevator
    • Safety deposit box
    • WiFi in public area
  • Accessibilty
    • Access friendly
    • Accessible bathroom
    • Accessible parking
    • Wheelchair accessible
  • Food and Drinks
    • Breakfast
    • Cafe
    • Snacks
  • Connectivity
    • Internet point
    • LAN Internet
    • Free WiFi
  • Business Facilities
    • Business center
    • Photocopier
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Transportation
    • Area shuttle with surcharge
    • Car rental

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Hallmark Hotel Leisure is located in area / city Jonker.

There are plenty of tourist attractions nearby, such as Cheng Hoong Teng Temple within 0.3 km, and Jonker Street Night Market within 0.33 km.

About Hallmark Hotel Leisure

Are you a shopaholic? Staying at Hallmark Hotel Leisure will surely spoil you for numerous shopping centers nearby.

Have fun with various entertaining facilities for you and the whole family at Hallmark Hotel Leisure, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Hallmark Hotel Leisure, which you rarely find in other places.

Hallmark Hotel Leisure is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hallmark Hotel Leisure is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

i. Refundable Deposit
Our hotel will collect a refundable deposit to guarantee incidentals during your stay with us.

ii. Check In / Out Timings
Check in time is at 2pm onwards and check out time is at 12.00 Noon sharp.
Extension of check out timing is subjected to availability and additional charges may apply.

iii. Minimum check-in age is age 18. Kindly contact hotel for late check-in & last-minute booking. For No Show, reservation will be forfeited and room will be released automatically.

iv. On 01 April 2012, the Melaka State Government imposed a mandatory RM2.00nett Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. Please note, effective 01 January 2015, hotel will collect this fee this fee directly from guests upon check-out.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.