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Hatten Hotel Melaka

Hotels
Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
EXTERIOR_BUILDING Hatten Hotel Melaka
EXTERIOR_BUILDING Hatten Hotel Melaka
EXTERIOR_BUILDING Hatten Hotel Melaka
LOBBY Hatten Hotel Melaka
LOBBY Hatten Hotel Melaka
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Traveloka
8.7 Impressive
From 4,257 reviews
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Check our curated reviews for honest descriptions about this accommodation.
The room so nice. Breakfast was good. I love everything at the hotel
Nurul N. B. K. B.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
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Available Room Types in Hatten Hotel Melaka

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Per Night
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Check-in
Mon, 05 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 4,257 reviews
8.7
Impressive
Fantastic
1,706
Very Good
2,022
Satisfying
214
Average
315
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
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strategic location (97)
friendly staffs (22)
affordable price (5)
excellent service (3)
tasty breakfast (28)
complete facilities (3)
comfortable room (9)
spacious room (36)
tasty food (21)
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PB
Pujiati B. S.
10
/ 10
14 May 2023
I had the most pleasant stay here. This accommodation went the extra miles to cater my family 's needs. I would highly recommend it to everyone.

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EK
Eli K.
8.5
/ 10
28 Apr 2023
Medical
Good accommodation, great location, always want to be back in this hotel every time visit Mallaca 🙏🏼🥰.

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Accommodation's Reply

08 May 2023
Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our hotel 's convenient location, which is within walking distance of three malls and popular attractions such as St Paul Hills, Stadthuys, and Jonker Street/Jonker Night market. We apologize for the inconvenience caused by the in-room refrigerator not working and the poor TV quality. We will investigate these issues further and ensure that they are resolved as soon as possible. We are glad to hear that our staff was able to accommodate your request for a slightly later check-out time of 1pm. We take pride in providing excellent service to our guests and it is always rewarding to hear when our efforts are appreciated. Thank you again for your feedback, and we hope to welcome you back to our hotel in the future.
KR
Kalaichelvi R.
8.5
/ 10
26 Apr 2023
Business
Big room and very comfortable.

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Accommodation's Reply

08 May 2023
Thank you for your kind compliments. We are happy to hear you enjoyed your stay with us.
OS
Ong S. S.
9.1
/ 10
06 Apr 2023
Business
It 's up to the expectation. Good location, easy to walk around, easy to get transport.

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Accommodation's Reply

20 Apr 2023
Dear Ong Sin Sun, Thank you for taking the time to leave a review of your recent stay at our hotel. We are delighted to hear that our location met your expectations and that you found it easy to walk around and get transport. Providing our guests with a convenient and enjoyable experience is a top priority for us, and we are pleased to have delivered that for you. We hope to have the pleasure of welcoming you back to our hotel in the near future. Best regards, QW-Marcom.
SB
Soong B. C.
9.1
/ 10
29 Mar 2023
Staycation
Check in and check out was smooth. Room was clean and tidy. Hotel is walking distance to Jonkers, shopping malls and eateries.

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Accommodation's Reply

31 Mar 2023
Dear valued guest, Thank you for taking the time to share your positive feedback with us. We're thrilled to hear that you enjoyed our hotel 's prime location, which provides easy access to the bustling Jonker Street and nearby shopping mall. We hope that you had a comfortable stay with us and we look forward to welcoming you back again soon. Warm regards, QW-Marcom.
CK
CHOO K. W. D.
6
/ 10
14 Mar 2023
Transit
The hotel is an old one without much upgrading or refurbishment over the years. Hence, many amenities are not working properly. The buffet breakfast is not very good. The omelette was bland, and the other foods were just passable. But the black coffee was good though.

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Ns
Nor s. S.
9.1
/ 10
28 Feb 2023
Holiday
I very very enjoy and happy stay here. I recommend for everyone to stay here.

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DC
Dancy C.
6
/ 10
15 Feb 2023
Holiday
Hotel room 's restroom was dirty, crack on the floor, shower unit was faulty. Room standard is decreasing. I have been staying in Hatten in the past 10years and this time, I was really disappointed.

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Accommodation's Reply

17 Feb 2023
Dear Dancy, We apologize for falling short on your recent stay with us and thank you for your loyalty over the past 10 years. We will address your feedback regarding the cleanliness and maintenance of the restroom and shower unit with our teams. We hope to have the opportunity to welcome you back and exceed your expectations. Regards, QW-Marcom.
LP
Lee P. L.
6.1
/ 10
14 Feb 2023
Holiday
WiFi password wrongly provided. Breakfast really need improvement. TV remote not function well. Look forward to system upgrade for check in due to long queue and time spent in check in. Car park is very dark.

1 people found this helpful

PP
Prashant P.
5.9
/ 10
14 Feb 2023
After check in, both key cards unable to use. TV remote not working, had to call 3X to get it fixed. Hand shower unable to use due knob broken. Room Service slow and not informed of customer request although hilited earlier.

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Accommodation's Reply

17 Feb 2023
Dear Prashant, We are sorry to hear about the issues you experienced during your recent stay with us. Please accept our apologies for the inconvenience caused by the key cards, TV remote, and the hand shower. We will be sure to address these issues with our maintenance team to ensure that they are rectified immediately. We also apologize for the slow room service and lack of communication with regards to your requests. We are committed to providing our guests with the best possible experience, and we take all feedback seriously. We hope to have the opportunity to welcome you back and exceed your expectations. Best regards, QW-Marcom.
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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
General Check-in Instructions
The hotel has gone digital for payment transactions. Digital payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
Re-Imposition of Tourism Tax by Registered Operator of Accommodation Premise Will Be Effective from 1st January 2023. Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day.
Tourism Tax
Tourism tax MYR 12.00 will be charged upon check-in (per room/per night).
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Hotel Description

Melaka has not only some of the best tourist attractions in Malaysia but also some of the best hotel branches out there. Hatten Hotel Melaka is a four-star hotel located on Hatten Square along Jalan Merdeka, Bandar Hilir Melaka. The location is strategically set right at the centre of main tourist attractions. This makes the hotel a perfect accommodation for leisure travellers and also business travellers as it also provides sufficient facilities for them. Hatten Hotel Melaka has four main types of rooms that are equipped with high-quality in-room facilities at your disposal. Each room are decorated in a way that fits the need of both for business and pleasure. As for dining, Hatten Hotel Melaka has three main dining areas where you will find large varieties of food ranging local and international origin. This hotel is the perfect hotel to stay for you.

How to get to Hatten Hotel Melaka

Hatten Hotel Melaka is a four-star hotel located on Hatten Square along Jalan Merdeka, Bandar Hilir Melaka. Considering the location is strategically set right at the centre of main tourist attractions, this makes the navigation process to the hotel much easier. You can either drive, fly or take the public transportation to Melaka like the bus. If you are driving from Kuala Lumpur, the trip to Melaka and the hotel will take around 1 hour and 50 minutes. If you are flying in, you will land at Melaka Airport. From Melaka Airport, you can either take the taxi, a rental car or use the mobile transportation application, Uber/Grab to make your way to the hotel. Hatten Hotel is almost 10 km away from the airport, thus it will take around 30 minutes to arrive. If you are taking the bus, the bus will stop at Melaka Sentral, from there, the trip to the hotel will take around 16 minutes.

If you are not familiar with the area, one way you that can help you spot the hotel is locating the nearby local landmarks. The hotel is within less than a kilometre radius from Dataran Pahlawan Melaka, Mahkota Medical Centre, Mahkota Parade Shopping Mall and A’Famosa. If you are able to locate these places, you will find Hatten Hotel Melaka right away.

Different Types of Rooms in Hatten Hotel Melaka

Hatten Hotel Melaka has four main types of rooms and they are the Junior Suite, Deluxe Suite, Hatten Suite and Hatten Premier Suite. The rooms are equipped with high-quality in-room facilities at your disposal. The standard in-room facilities provided in each room are cable television, working desk, in-room safe, refrigerator and shower. There are additional features in each room that will make your stay more comfortable. Each room is decorated in a way that fits the need of both for business and pleasure.

Junior Suite is a 33 sqm room suitable for two people. Honeymooners and business traveller will do well in this room. The room is set in magnificent moderate decorations with a modern touch in its furnishings. The room also provides pool view for its occupants. Other amenities include coffee/tea making facilities, minibar and two LCD televisions with a small living area plus sofa.

Deluxe Suite is a 37 sqm room suitable for four people. Small families and those travelling in groups will do well in this room. The room is set in a magnificent soft setting with the use of darker colours. The room also provides optional views of the city and the sea for its occupants to choose. Other amenities include coffee/tea making facilities, minibar and two LCD televisions with a small living area plus sofa.

Hatten Suite is a 74 sqm room suitable for two or four people. Small families and those travelling in groups will do well in this room. The room is kept simple and moderate to create a comfortable ambience for occupants to relax. The room also provides optional views of the city and the sea for its occupants to choose. Other amenities include coffee/tea making facilities, minibar, two LCD televisions with a large living area plus sofa and dining table.

Hatten Premier Suite is a 98 sqm room suitable for four people or more. Large families and those travelling in groups will do well in this room. The room gives you the homey vibe with modern furnishings and interesting use of colour. The room also provides the city view for its occupants. Other amenities include two separate bedrooms, minibar, three LCD televisions with a large living area plus sofa, complimentary internet access and a dining table.

Restaurants and Cafes in Hatten Hotel Melaka

As for dining, Hatten Hotel Melaka has three main dining areas and they are Alto Sky Lounge, Chatterz and Coffeevine. These places are where you will find large varieties of food ranging local and international origin.

Alto Sky Lounge is on the 22nd floor of Hatten Hotel Melaka. It sets right below the sky and overseeing the marvellous view of the city and the sea. The setting gives you a comfortable place to enjoy delicious cocktails and wines plus a nice place to enjoy small chats or casual meetings. Its operating hours are 4:00 PM until 12:00 AM from Sunday to Thursday and 4:00 PM until 1:00 AM on eve of public holidays, Friday and Saturday. Be sure to dress formally in this dining area.

Chatterz is on level 11 of the hotel. This dining area is the perfect place to hang around with your friends and family. It’s an all-day dining restaurant that serves both traditional and contemporary dishes served in both buffet and ala carte varieties. The breakfast session starts at 6:30 AM until 10:30 AM. The all-day dining starts at 11:00 AM until 11:00 PM. There is no dress code for this dining area.

Coffeevine is on the ground floor of the hotel lobby. This place is where you want to stop by to enjoy variety choice of pastries, coffees and sandwiches. It’s the perfect pitstop to unwind after a long day. Its operating hours are from 10:00 AM until 10:00 PM daily.

Facilities and Activities in Hatten Hotel Melaka

Other facilities provided by the hotel excluding the in-room facilities serve well for both leisure and business travellers. Some of the hotel facilities including concierge, 24-hour receptionist and security, medical service, multilingual staff, porter and efficient front desk system. Other general and public facilities are also available including parking area, elevator, safety deposit box, Wi-Fi access in public area, family room and a banquet. Hatten Hotel Melaka also provide business facilities including conference room, meeting facilities, photocopier and business centre to help you get your work done in comfort. Aside from that, there is also shuttle service for airport transfer but with additional surcharge involved.

If you find yourself looking for activities to do in Hatten Hotel Melaka, there are various options you can choose from. You can enjoy some water fun time with your friends and family at the Splash Pool Bar at The Infinite Pool. The splash pool opens from 7:00 AM to 8:00 PM daily and the pool bar operates from 12:00 PM to 8:00 PM from Monday to Friday and 9:00 AM to 8:00 PM on weekends. You can also hit the Gym On 12. The gym provides perfect fitness equipment and an amazing view of the city around you. Its daily operating hours are from 6:00 AM until 10:00 PM. If you become a membership, you will receive various membership benefits like 30% off for haircut colour, perm and treatment services at H-Salon and 20% off for spa service at H-Spa. Rejuvenate and pamper yourself at H-Spa and H-Salon. H-Spa opens from 10:00 AM until 10:00 PM daily that offers massages, foot reflexology, manicure and pedicure. H- Salon opens from 11:00 AM to 8:00 PM daily except on Tuesdays. It offers hair styling and treatment services.

Interesting Places near Hatten Hotel Melaka

Dataran Pahlawan - It is less than a kilometre from Hatten Hotel Melaka. This is the perfect place to spend time with your family and friends, either to wander around the area or visit the various retail shops for souvenirs to bring home.

A’Famosa - It is less than a kilometre from Hatten Hotel Melaka. This is one of the ever-lasting historical landmarks in Melaka. It is interesting to see the original European ruins and a good historical exposure for the kids if you are travelling with children.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
Hotel Services
  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Wedding service
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Things to Do
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV
Business Facilities
  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector
Transportation
  • Bicycle rental
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)
Accessibilty
  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible
Connectivity
  • Free WiFi
Sports and Recreations
  • Fitness center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 535 Hotels in Melaka City

Most commonly asked questions about Hatten Hotel Melaka

What are available facilities at Hatten Hotel Melaka?

There are top facilites at Hatten Hotel Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hatten Hotel Melaka?

The standard check-in time at Hatten Hotel Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hatten Hotel Melaka provide breakfast?

Yes, Hatten Hotel Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.


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