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Hatten Hotel Melaka

HOTELS
Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
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Traveloka
8.8 Impressive
From 4,028 reviews
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Check our curated reviews for honest descriptions about this accommodation.
The room so nice. Breakfast was good. I love everything at the hotel
Nurul N. B. K. B.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
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Check-in
Thu, 19 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 4,028 reviews
8.8
Impressive
Fantastic
1,638
Very Good
1,943
Satisfying
184
Average
263
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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strategic location (97)
friendly staffs (22)
affordable price (5)
excellent service (3)
tasty breakfast (28)
complete facilities (3)
comfortable room (9)
spacious room (36)
tasty food (21)
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RH
6.1
/ 10
6.1
Holiday
Bathroom was not cleaned and general cleanliness was subpar for a 5 star hotel

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JL
5.7
/ 10
5.7
Holiday
The room was dusty, cups has coffee stains from previous guests. Room smelled of coffee. Door lock was spoilt.

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AK
9.7
/ 10
9.7
Holiday
I am a regular customer in Hatten, comfort, specious, courtesy service, friendly staff, great breakfast, cleanliness. Good price compare to others.

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SA
5.4
/ 10
5.4
Holiday
Upon checking in, we found that there are no towels and toiletries provided in the room, and that the safe is not working. We went down to front desk to request for the missing items and inform about the safe, and was told to wait in our room and that our request will be done with urgency. However, after 15 minutes, a hotel staff came in to only check on the safe and informed he would check on the toiletries and towel, and will come back to swap out the safe. 34 minutes later, nothing came so I went down to front desk again to check, and was told the housekeeping forgot about our towels and toiletries and are on their way. We decided to check the washroom for any issues and found that the ceiling is leaking, right above the toilet bowl. Called front desk to request for another room. We had to wait another half an hour before we are shown to another room. Worse experience ever. Totally not recommended. I hope to hear from the management on why is there a need to wait over an hour for housekeeping to attend to us to handover the toiletries and towels (which they did not). No apologies whatsoever.

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SA
5.1
/ 10
5.1
Hotel is not clean properly, I stepped on the shatter glass. Hotel room looks old and not maintained well.

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JJ
6
/ 10
6
Holiday
Booked 2 junior suites. 1 room has no hair dryer and the other room fridge is not working. Disappointing.

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EL
5.9
/ 10
5.9
Staycation
The room wasn't cleaned properly. Found a lot of stains on Carpet, pillows, sofa and curtains …. Breakfast also so so only.

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ZB
6
/ 10
6
Business
Unpleasant smell when you entering the room. Mini bar fridge and telephone was not working and bad television signal. I need to wait more than 1hour before they fix the fridge and telephone 👎🏻👎🏻👎🏻👎🏻👎🏻

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RB
6.6
/ 10
6.6
Gotten room 1318 … sink leakage … ask to fix … still not settle, not even courtesy to shift other room. Very disappointed. I got gastric very early morning 4am, request for first aid eg: minyak angin at counter, unfortunately, no first aid readiness even single pill of panadol. This is very serious matter in event customer not feeling well, no proces flow during emergency. Not even the staff courtesy for assistance or whatsoever. What the attitude staff deployment there. Very triple dissapointed. Lucky Mahkota Medical Centre just next door.

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MW
8.5
/ 10
8.5
This is my second time staying at this hotel. Overall was awesome, but need to point out that the toilet might be need to do some repairs. There a lot of noises coming out from shower room and toilet sink"air lambat turun".

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: From 15:00
Check-out: Before 12:00

Melaka has not only some of the best tourist attractions in Malaysia but also some of the best hotel branches out there. Hatten Hotel Melaka is a four-star hotel located on Hatten Square along Jalan Merdeka, Bandar Hilir Melaka. The location is strategically set right at the centre of main tourist attractions. This makes the hotel a perfect accommodation for leisure travellers and also business travellers as it also provides sufficient facilities for them. Hatten Hotel Melaka has four main types of rooms that are equipped with high-quality in-room facilities at your disposal. Each room are decorated in a way that fits the need of both for business and pleasure. As for dining, Hatten Hotel Melaka has three main dining areas where you will find large varieties of food ranging local and international origin. This hotel is the perfect hotel to stay for you.

How to get to Hatten Hotel Melaka

Hatten Hotel Melaka is a four-star hotel located on Hatten Square along Jalan Merdeka, Bandar Hilir Melaka. Considering the location is strategically set right at the centre of main tourist attractions, this makes the navigation process to the hotel much easier. You can either drive, fly or take the public transportation to Melaka like the bus. If you are driving from Kuala Lumpur, the trip to Melaka and the hotel will take around 1 hour and 50 minutes. If you are flying in, you will land at Melaka Airport. From Melaka Airport, you can either take the taxi, a rental car or use the mobile transportation application, Uber/Grab to make your way to the hotel. Hatten Hotel is almost 10 km away from the airport, thus it will take around 30 minutes to arrive. If you are taking the bus, the bus will stop at Melaka Sentral, from there, the trip to the hotel will take around 16 minutes.

If you are not familiar with the area, one way you that can help you spot the hotel is locating the nearby local landmarks. The hotel is within less than a kilometre radius from Dataran Pahlawan Melaka, Mahkota Medical Centre, Mahkota Parade Shopping Mall and A’Famosa. If you are able to locate these places, you will find Hatten Hotel Melaka right away.

Different Types of Rooms in Hatten Hotel Melaka

Hatten Hotel Melaka has four main types of rooms and they are the Junior Suite, Deluxe Suite, Hatten Suite and Hatten Premier Suite. The rooms are equipped with high-quality in-room facilities at your disposal. The standard in-room facilities provided in each room are cable television, working desk, in-room safe, refrigerator and shower. There are additional features in each room that will make your stay more comfortable. Each room is decorated in a way that fits the need of both for business and pleasure.

Junior Suite is a 33 sqm room suitable for two people. Honeymooners and business traveller will do well in this room. The room is set in magnificent moderate decorations with a modern touch in its furnishings. The room also provides pool view for its occupants. Other amenities include coffee/tea making facilities, minibar and two LCD televisions with a small living area plus sofa.

Deluxe Suite is a 37 sqm room suitable for four people. Small families and those travelling in groups will do well in this room. The room is set in a magnificent soft setting with the use of darker colours. The room also provides optional views of the city and the sea for its occupants to choose. Other amenities include coffee/tea making facilities, minibar and two LCD televisions with a small living area plus sofa.

Hatten Suite is a 74 sqm room suitable for two or four people. Small families and those travelling in groups will do well in this room. The room is kept simple and moderate to create a comfortable ambience for occupants to relax. The room also provides optional views of the city and the sea for its occupants to choose. Other amenities include coffee/tea making facilities, minibar, two LCD televisions with a large living area plus sofa and dining table.

Hatten Premier Suite is a 98 sqm room suitable for four people or more. Large families and those travelling in groups will do well in this room. The room gives you the homey vibe with modern furnishings and interesting use of colour. The room also provides the city view for its occupants. Other amenities include two separate bedrooms, minibar, three LCD televisions with a large living area plus sofa, complimentary internet access and a dining table.

Restaurants and Cafes in Hatten Hotel Melaka

As for dining, Hatten Hotel Melaka has three main dining areas and they are Alto Sky Lounge, Chatterz and Coffeevine. These places are where you will find large varieties of food ranging local and international origin.

Alto Sky Lounge is on the 22nd floor of Hatten Hotel Melaka. It sets right below the sky and overseeing the marvellous view of the city and the sea. The setting gives you a comfortable place to enjoy delicious cocktails and wines plus a nice place to enjoy small chats or casual meetings. Its operating hours are 4:00 PM until 12:00 AM from Sunday to Thursday and 4:00 PM until 1:00 AM on eve of public holidays, Friday and Saturday. Be sure to dress formally in this dining area.

Chatterz is on level 11 of the hotel. This dining area is the perfect place to hang around with your friends and family. It’s an all-day dining restaurant that serves both traditional and contemporary dishes served in both buffet and ala carte varieties. The breakfast session starts at 6:30 AM until 10:30 AM. The all-day dining starts at 11:00 AM until 11:00 PM. There is no dress code for this dining area.

Coffeevine is on the ground floor of the hotel lobby. This place is where you want to stop by to enjoy variety choice of pastries, coffees and sandwiches. It’s the perfect pitstop to unwind after a long day. Its operating hours are from 10:00 AM until 10:00 PM daily.

Facilities and Activities in Hatten Hotel Melaka

Other facilities provided by the hotel excluding the in-room facilities serve well for both leisure and business travellers. Some of the hotel facilities including concierge, 24-hour receptionist and security, medical service, multilingual staff, porter and efficient front desk system. Other general and public facilities are also available including parking area, elevator, safety deposit box, Wi-Fi access in public area, family room and a banquet. Hatten Hotel Melaka also provide business facilities including conference room, meeting facilities, photocopier and business centre to help you get your work done in comfort. Aside from that, there is also shuttle service for airport transfer but with additional surcharge involved.

If you find yourself looking for activities to do in Hatten Hotel Melaka, there are various options you can choose from. You can enjoy some water fun time with your friends and family at the Splash Pool Bar at The Infinite Pool. The splash pool opens from 7:00 AM to 8:00 PM daily and the pool bar operates from 12:00 PM to 8:00 PM from Monday to Friday and 9:00 AM to 8:00 PM on weekends. You can also hit the Gym On 12. The gym provides perfect fitness equipment and an amazing view of the city around you. Its daily operating hours are from 6:00 AM until 10:00 PM. If you become a membership, you will receive various membership benefits like 30% off for haircut colour, perm and treatment services at H-Salon and 20% off for spa service at H-Spa. Rejuvenate and pamper yourself at H-Spa and H-Salon. H-Spa opens from 10:00 AM until 10:00 PM daily that offers massages, foot reflexology, manicure and pedicure. H- Salon opens from 11:00 AM to 8:00 PM daily except on Tuesdays. It offers hair styling and treatment services.

Interesting Places near Hatten Hotel Melaka

Dataran Pahlawan - It is less than a kilometre from Hatten Hotel Melaka. This is the perfect place to spend time with your family and friends, either to wander around the area or visit the various retail shops for souvenirs to bring home.

A’Famosa - It is less than a kilometre from Hatten Hotel Melaka. This is one of the ever-lasting historical landmarks in Melaka. It is interesting to see the original European ruins and a good historical exposure for the kids if you are travelling with children.

Hotel Policy

Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day. All additional charges are to be paid directly at the hotel.

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in and does not included in Room Rates.

Facilities
Hotel Services
  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Wedding service
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Things to Do
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV
Business Facilities
  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector
Transportation
  • Bicycle rental
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)
Accessibilty
  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible
Connectivity
  • Free WiFi
Sports and Recreations
  • Fitness center
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