This hotel has become our go-to hotel whenever we visit Melaka. There's a direct bus from the airport to the Mahkota Medical Center area. It's close to the mall and dining area. Our last stay was a bit disappointing because the room wasn't cleaned even though the cleaning light was on. The room was cleaned after we called housekeeping, but the cleaning wasn't optimal, as the table was still dusty. Some areas of the room could use some renovation, as the wallpaper was starting to peel in places. Nevertheless, this hotel remains our first choice whenever we visit Melaka.

The only comment is the hotel will still need to pay for the car parking for a flat rate with 24 hours validity.

Better location, better rooms, better service.

Had to call the front office to get the room cleaned up 😕

The location is very good, and the room is clean. I have been staying at this hotel more than 5 times.

Good location and breakfast spread is always good.

I had a very pleasant stay at Hatten Hotel Melaka. The location is excellent—right in the heart of everything, making it incredibly convenient to get around and access nearby malls, restaurants, and attractions. The staff were friendly and attentive throughout our stay, but I would especially like to highlight the concierge team. They were incredibly helpful and supportive, particularly during my mother’s surgery period. Their assistance with her movement and overall care truly made a difference for us and meant a lot during such an important time. Overall, everything was on point in terms of service and hospitality. However, the room itself could use some improvement. The lighting felt quite dim, with warm yellow tones that made the space appear darker than expected—I would personally prefer brighter, more neutral white lighting. In addition, the room seems a bit dated and is likely due for renovation. All in all, it’s a great hotel for its location and outstanding service, but upgrading the rooms would really elevate the overall experience.

The breakfast buffet was fantastic... so much of choice and the food is always refilled... good job

Staff and hotel are friendly and clean, great

Friendly service and clean environment

All the hotel staff was friendly, helpful, and there was always a smile on their face to greet the guest.

Everything was satisfactory... Both the room and the service 👍👍

Hotel that is very close to tourist attractions and also to Mahkota Medical

Had a pleasant stay. Will stay longer on the next trip.

Very nice hotel, cleanness, staff very kind & cooperative.

Nice and clean hotel and cosy... Very near and convenient to Joker Street

The room is spacious, clean, and in a strategic location.

Clean and cool rooms, delicious food, strategic location near Mahkota Medical Center.

Already accustomed to Hatten's unparalleled comfort... So cool

Recommended. Clean. Near to Mahkota Parade and Dataran Pahlawan. Walking distance