Hatten Hotel Melaka

Hotels
Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
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About Accommodation

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Melaka has not only some of the best tourist attractions in Malaysia but also some of the best hotel branches out there. Hatten Hotel Melaka is a four-star hotel located on Hatten Square along Jalan Merdeka, Bandar Hilir Melaka. The location is strategically set right at the centre of main tourist attractions. This makes the hotel a perfect accommodation for leisure travellers and also business travellers as it also provides sufficient facilities for them. Hatten Hotel Melaka has four main types of rooms that are equipped with high-quality in-room facilities at your disposal. Each room are decorated in a way that fits the need of both for business and pleasure. As for dining, Hatten Hotel Melaka has three main dining areas where you will find large varieties of food ranging local and international origin. This hotel is the perfect hotel to stay for you.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (97)
Friendly Staffs (22)
Affordable Price (5)
Excellent Service (3)
8.5
/ 10
Nurul N. B. K. B.
The room so nice. Breakfast was good. I love everything at the hotel

Location Info

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Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000

9.1

Strategic Location
Lobby Hatten Hotel Melaka
Lobby 2 Hatten Hotel Melaka

Discover More About Hatten Hotel Melaka

Melaka has not only some of the best tourist attractions in Malaysia but also some of the best hotel branches out there. Hatten Hotel Melaka is a four-star hotel located on Hatten Square along Jalan Merdeka, Bandar Hilir Melaka. The location is strategically set right at the centre of main tourist attractions. This makes the hotel a perfect accommodation for leisure travellers and also business travellers as it also provides sufficient facilities for them. Hatten Hotel Melaka has four main types of rooms that are equipped with high-quality in-room facilities at your disposal. Each room are decorated in a way that fits the need of both for business and pleasure. As for dining, Hatten Hotel Melaka has three main dining areas where you will find large varieties of food ranging local and international origin. This hotel is the perfect hotel to stay for you.

How to get to Hatten Hotel Melaka

Hatten Hotel Melaka is a four-star hotel located on Hatten Square along Jalan Merdeka, Bandar Hilir Melaka. Considering the location is strategically set right at the centre of main tourist attractions, this makes the navigation process to the hotel much easier. You can either drive, fly or take the public transportation to Melaka like the bus. If you are driving from Kuala Lumpur, the trip to Melaka and the hotel will take around 1 hour and 50 minutes. If you are flying in, you will land at Melaka Airport. From Melaka Airport, you can either take the taxi, a rental car or use the mobile transportation application, Uber/Grab to make your way to the hotel. Hatten Hotel is almost 10 km away from the airport, thus it will take around 30 minutes to arrive. If you are taking the bus, the bus will stop at Melaka Sentral, from there, the trip to the hotel will take around 16 minutes.

If you are not familiar with the area, one way you that can help you spot the hotel is locating the nearby local landmarks. The hotel is within less than a kilometre radius from Dataran Pahlawan Melaka, Mahkota Medical Centre, Mahkota Parade Shopping Mall and A’Famosa. If you are able to locate these places, you will find Hatten Hotel Melaka right away.

Different Types of Rooms in Hatten Hotel Melaka

Hatten Hotel Melaka has four main types of rooms and they are the Junior Suite, Deluxe Suite, Hatten Suite and Hatten Premier Suite. The rooms are equipped with high-quality in-room facilities at your disposal. The standard in-room facilities provided in each room are cable television, working desk, in-room safe, refrigerator and shower. There are additional features in each room that will make your stay more comfortable. Each room is decorated in a way that fits the need of both for business and pleasure.

Junior Suite is a 33 sqm room suitable for two people. Honeymooners and business traveller will do well in this room. The room is set in magnificent moderate decorations with a modern touch in its furnishings. The room also provides pool view for its occupants. Other amenities include coffee/tea making facilities, minibar and two LCD televisions with a small living area plus sofa.

Deluxe Suite is a 37 sqm room suitable for four people. Small families and those travelling in groups will do well in this room. The room is set in a magnificent soft setting with the use of darker colours. The room also provides optional views of the city and the sea for its occupants to choose. Other amenities include coffee/tea making facilities, minibar and two LCD televisions with a small living area plus sofa.

Hatten Suite is a 74 sqm room suitable for two or four people. Small families and those travelling in groups will do well in this room. The room is kept simple and moderate to create a comfortable ambience for occupants to relax. The room also provides optional views of the city and the sea for its occupants to choose. Other amenities include coffee/tea making facilities, minibar, two LCD televisions with a large living area plus sofa and dining table.

Hatten Premier Suite is a 98 sqm room suitable for four people or more. Large families and those travelling in groups will do well in this room. The room gives you the homey vibe with modern furnishings and interesting use of colour. The room also provides the city view for its occupants. Other amenities include two separate bedrooms, minibar, three LCD televisions with a large living area plus sofa, complimentary internet access and a dining table.

Restaurants and Cafes in Hatten Hotel Melaka

As for dining, Hatten Hotel Melaka has three main dining areas and they are Alto Sky Lounge, Chatterz and Coffeevine. These places are where you will find large varieties of food ranging local and international origin.

Alto Sky Lounge is on the 22nd floor of Hatten Hotel Melaka. It sets right below the sky and overseeing the marvellous view of the city and the sea. The setting gives you a comfortable place to enjoy delicious cocktails and wines plus a nice place to enjoy small chats or casual meetings. Its operating hours are 4:00 PM until 12:00 AM from Sunday to Thursday and 4:00 PM until 1:00 AM on eve of public holidays, Friday and Saturday. Be sure to dress formally in this dining area.

Chatterz is on level 11 of the hotel. This dining area is the perfect place to hang around with your friends and family. It’s an all-day dining restaurant that serves both traditional and contemporary dishes served in both buffet and ala carte varieties. The breakfast session starts at 6:30 AM until 10:30 AM. The all-day dining starts at 11:00 AM until 11:00 PM. There is no dress code for this dining area.

Coffeevine is on the ground floor of the hotel lobby. This place is where you want to stop by to enjoy variety choice of pastries, coffees and sandwiches. It’s the perfect pitstop to unwind after a long day. Its operating hours are from 10:00 AM until 10:00 PM daily.

Facilities and Activities in Hatten Hotel Melaka

Other facilities provided by the hotel excluding the in-room facilities serve well for both leisure and business travellers. Some of the hotel facilities including concierge, 24-hour receptionist and security, medical service, multilingual staff, porter and efficient front desk system. Other general and public facilities are also available including parking area, elevator, safety deposit box, Wi-Fi access in public area, family room and a banquet. Hatten Hotel Melaka also provide business facilities including conference room, meeting facilities, photocopier and business centre to help you get your work done in comfort. Aside from that, there is also shuttle service for airport transfer but with additional surcharge involved.

If you find yourself looking for activities to do in Hatten Hotel Melaka, there are various options you can choose from. You can enjoy some water fun time with your friends and family at the Splash Pool Bar at The Infinite Pool. The splash pool opens from 7:00 AM to 8:00 PM daily and the pool bar operates from 12:00 PM to 8:00 PM from Monday to Friday and 9:00 AM to 8:00 PM on weekends. You can also hit the Gym On 12. The gym provides perfect fitness equipment and an amazing view of the city around you. Its daily operating hours are from 6:00 AM until 10:00 PM. If you become a membership, you will receive various membership benefits like 30% off for haircut colour, perm and treatment services at H-Salon and 20% off for spa service at H-Spa. Rejuvenate and pamper yourself at H-Spa and H-Salon. H-Spa opens from 10:00 AM until 10:00 PM daily that offers massages, foot reflexology, manicure and pedicure. H- Salon opens from 11:00 AM to 8:00 PM daily except on Tuesdays. It offers hair styling and treatment services.

Interesting Places near Hatten Hotel Melaka

Dataran Pahlawan -

It is less than a kilometre from Hatten Hotel Melaka. This is the perfect place to spend time with your family and friends, either to wander around the area or visit the various retail shops for souvenirs to bring home.

A’Famosa -

It is less than a kilometre from Hatten Hotel Melaka. This is one of the ever-lasting historical landmarks in Melaka. It is interesting to see the original European ruins and a good historical exposure for the kids if you are travelling with children.

All Facilities

Bar, Cafe and Lounge Hatten Hotel Melaka
Bar, Cafe and Lounge
Swimming Pool Hatten Hotel Melaka
Swimming Pool
Fitness Center Hatten Hotel Melaka
Fitness Center
Functional Hall Hatten Hotel Melaka
Functional Hall
Lobby Hatten Hotel Melaka
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Bicycle rental
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

The hotel has gone digital for payment transactions. Digital payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
Re-Imposition of Tourism Tax by Registered Operator of Accommodation Premise Will Be Effective from 1st January 2023. Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day.

Tourism Tax

Tourism tax MYR 12.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Hatten Hotel Melaka?
There are top facilites at Hatten Hotel Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hatten Hotel Melaka?
The standard check-in time at Hatten Hotel Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hatten Hotel Melaka provide breakfast?
Yes, Hatten Hotel Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 3,668 verified guests reviews
8.7
Impressive
Fantastic
1,463
Very Good
1,731
Satisfying
164
Average
310
Poor
0
Cleanliness
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Location
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strategic location (97)
friendly staffs (22)
affordable price (5)
excellent service (3)
tasty breakfast (28)
complete facilities (3)
comfortable room (9)
spacious room (36)
tasty food (21)
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KA
Khairol A. I.
Business
9
/ 10
29 Jul 2022
Our room wasn't cleaned well during our entire stay at the hotel. The breakfast menus are good and acceptable
Review photo of Hatten Hotel Melaka from Khairol A. I.
Review photo of Hatten Hotel Melaka 2 from Khairol A. I.
Review photo of Hatten Hotel Melaka 3 from Khairol A. I.
Review photo of Hatten Hotel Melaka 4 from Khairol A. I.
Review photo of Hatten Hotel Melaka 5 from Khairol A. I.

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Shikin
8.7
/ 10
09 Dec 2022
Staff all are very helpful. Is just that hotel did not maintain the cleanliness of the toilet and rooms. I feel like the bedsheet was not change. Lights, fridge and safebox spoilt. But hotel staff managed to fix it. Slippers not provided. Breakfast is good. 1st day the nasi lemak is too soft. But the following day all is good
Review photo of Hatten Hotel Melaka from Noorasikin S.
Review photo of Hatten Hotel Melaka 2 from Noorasikin S.
Review photo of Hatten Hotel Melaka 3 from Noorasikin S.

1 liked this review

Accommodation's Reply
13 Dec 2022
Dear Valued Guest, We are pleased to hear that you had an overall enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure a better experience for our guest as feedback like this that we learn from and use to improve. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Regards, The Administrator
J
Julious
Medical
8.7
/ 10
24 Jul 2022
Pretty nice hotel. Great location.
Review photo of Hatten Hotel Melaka from Julious J.

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FH
Fatia H.
Holiday
8.5
/ 10
02 Jan 2024
Overall is good. From the receptionist and room services. But wasted lots of time in lift waiting. Not sure what's the problem. People get packed in the lifts. Should provide 1 or 2 staffs in managing the lifts.
Review photo of Hatten Hotel Melaka from Tia H.

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Accommodation's Reply
23 Jan 2024
Dear Tia Haluai, Thank you for your positive feedback regarding our receptionist and room services. We appreciate your valuable input regarding the lift waiting time, and we apologize for any inconvenience you experienced. We will certainly review and address this matter to enhance our guests ' overall experience. Your satisfaction is our priority, and we look forward to serving you better in the future. Best regards, VC- Marcom Dept.
MS
MUHAMMAD S. L. B. A.
6.5
/ 10
10 Sep 2022
Check in at 2.45pm, room ready, air - cond not cold 2124. Informed reception at 8pm, later back to room at 10 pm, still air conditioning not repaired, call and inform operator, I was told to report at reception, unbelievable. Reported to receptionist, young trainee (Amar) managed to change and upgraded our room. Next morning at 8 am, breakfast, ordered scramble eggs, seen small cockroach in-between the marble slab. Half boiled eggs, spelled wrongly as Haif bolied eggs. What a day. Lift flooring is always wet from 9am.
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Review photo of Hatten Hotel Melaka from Muhammad S. L. B. A.
Review photo of Hatten Hotel Melaka 2 from Muhammad S. L. B. A.
Review photo of Hatten Hotel Melaka 3 from Muhammad S. L. B. A.
Review photo of Hatten Hotel Melaka 4 from Muhammad S. L. B. A.

1 liked this review

MW
Meng W. L.
Holiday
6.3
/ 10
05 Dec 2023
5 stars charge but 3 stars hotel room, the facilities are old and mold odour! The bed sheet cause itchiness and dusty. The problem I have pay to upgrade my room, but I still getting this kind of hotel room!
Review photo of Hatten Hotel Melaka from Meng W. L.
Review photo of Hatten Hotel Melaka 2 from Meng W. L.
Review photo of Hatten Hotel Melaka 3 from Meng W. L.

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ARI
This is a private profile
6.1
/ 10
19 Jul 2023
The water quality is quite bad, yellowish and seems not clean
Review photo of Hatten Hotel Melaka from Ariyandi W.

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Accommodation's Reply
07 Aug 2023
Thank you for bringing this to our attention. We apologize for the water quality issue you experienced during your stay. We are investigating the matter to ensure it is resolved promptly. Your feedback is valuable to us, and we hope to provide a better experience on your next visit.
JT
Jeffrey T.
6
/ 10
17 Jul 2023
Bed is OK. But room not cleaned properly and has no dustbin. Bar at pool not open
Review photo of Hatten Hotel Melaka from Jeffrey T.

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Accommodation's Reply
07 Aug 2023
Thank you for your feedback. We apologize for any inconvenience during your stay. We'll address the cleanliness issue and the missing dustbin in your room. We hope you'll consider staying with us again.
Tan Y. L.
This is a private profile
Holiday
6
/ 10
21 Jun 2022
Had a terrible check-in and in-room experience. Will not return. Check-in: Whole check-in process took us nearly 2hrs! Queued for 1.5hrs just to reach the front desk. At the front desk, staff was friendly but he took around 20mins just to check us in. Rooms: Booked 2 rooms and were disgusted by one of the rooms. Had to accommodate to one of the rooms by laying our own clothes over the pillows and beds while we requested for change for the other room because it was terribly uncleaned! (e. G. Stains on bed/ mouldy windows/ unclean room amenities/ no towels/ used items left from previous staying guests/ etc). Called the front desk to request for towels and extra toiletries, but the staff on the phone was really rude and sounded very frustrated. Also, the same person agreed to leave the requested items in our room while we left the hotel to have our dinner at about 6.30pm. Upon our return at around 9pm, the requested items were undelivered. Public spaces: The lobby's toilet is dirty (floor is wet, bins were overflowing with trash, shoe prints on the toilet seat, no toilet paper, etc.). Gym experience was good. Sufficient gym equipment and the staff stationed near the swimming pool was friendly to assist us when needed.
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Review photo of Hatten Hotel Melaka from Tan Y. L.
Review photo of Hatten Hotel Melaka 2 from Tan Y. L.
Review photo of Hatten Hotel Melaka 3 from Tan Y. L.
Review photo of Hatten Hotel Melaka 4 from Tan Y. L.
Review photo of Hatten Hotel Melaka 5 from Tan Y. L.

1 liked this review

CC
Cheong C. L.
Holiday
5.7
/ 10
04 Jul 2022
After check-in, we found a cockroach dead body just right beside the bed, we go to the front desk to show them the picture and ask for housekeeping to clean it up, they wrote down our room number and promised will get the room clean up before we back, unfortunately, very disappointed that the body of the cockroach is still there after we came back. Again, this time we called the front desk and complain about this, they sent one man who came and do only a quick vacuum but not even do a deep clean or double check on every corner. This is totally out of my expectation, as a 4 stars hotel, it makes me feel that I'm overpaid, what I get is this kind of bad service and the cleanliness is also underrated. Try to complain to the front desk when we check out, no action was taken but only apologies which don't help at all. Disappointed.
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Review photo of Hatten Hotel Melaka from Cheong C. L.

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