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Hatten Hotel Melaka

Hotels
Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
EXTERIOR_BUILDING Hatten Hotel Melaka
EXTERIOR_BUILDING Hatten Hotel Melaka
EXTERIOR_BUILDING Hatten Hotel Melaka
LOBBY Hatten Hotel Melaka
LOBBY Hatten Hotel Melaka
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Traveloka
8.7 Impressive
From 4,185 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
The room so nice. Breakfast was good. I love everything at the hotel
Nurul N. B. K. B.
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Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Melaka City, Melaka, Malaysia, 75000
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Available Room Types in Hatten Hotel Melaka

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Per Night
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Check-in
Fri, 09 Dec 2022
Duration
1 night
Guests and Rooms
1 guest, 1 Room
Based on 4,185 reviews
8.7
Impressive
Fantastic
1,675
Very Good
1,998
Satisfying
207
Average
305
Poor
0
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Comfort
Meal
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Service
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strategic location (97)
friendly staffs (22)
affordable price (5)
excellent service (3)
tasty breakfast (28)
complete facilities (3)
comfortable room (9)
spacious room (36)
tasty food (21)
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SK
Suet K. F.
6
/ 10
29 Nov 2022
Holiday
The room is not clean, with moulds at the back of the toilet doors, the floor, the walls. No dustbin despite requesting for 3 times until we gave up. Apart from the prime location, the hotel doesn't feels like 4-star. Seems like all the good reviews were before the pandemic.

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Accommodation's Reply

02 Dec 2022
Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Administrator
LP
Lau P. R. R.
8.5
/ 10
27 Nov 2022
Holiday

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Accommodation's Reply

01 Dec 2022
Dear Valued Guest, We are delighted to know that you have enjoyed your stay with us. We look forward to see you again in the near future soon. Thank you and have a pleasant day ahead! Regards, The Administrator
JS
JALAHAN S.
8.5
/ 10
25 Nov 2022
Good location, clean, comfortable and good service.

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Accommodation's Reply

01 Dec 2022
Dear Valued Guest, We are delighted to know that you have enjoyed your stay with us. We look forward to see you again in the near future soon. Thank you and have a pleasant day ahead! Regards, The Administrator
Ashwini M.
8.8
/ 10
21 Nov 2022
Holiday
Rooms: Pros: The rooms were great. Cons: But a there was no TV remote control! No plastic bag in the dustbin to throw our rubbish too. Swimming pool: Pros: Swimming pool was awesomely clean and great! Cons; But it was super too cold. Can't bring the kids. They were shivering too much. Would be much better if a heater could be implemented inside the pool since it 's way too windy out there too. Breakfast: Pros: Breakfast, location was great, space was great! Cons: Same breakfast menu every single day! No varieties at all! Could implement different cuisines.

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Accommodation's Reply

24 Nov 2022
Dear Valued Guest, We are pleased to hear that you had an overall enjoyable stay with us. We have also noted your feedback on the issues raised and will address them to ensure a better experience for our guest as feedback like this that we learn from and use to improve. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Regards, The Administrator
DN
Debby N.
9.4
/ 10
15 Nov 2022
Staycation
Hotel location was very convenient (in the heart of mallaca city). Near 2 malls, a lot of restaurant, mahkota medical center. It takes around 15-25 minutes to the tourism area (taming sari, malaca river cruise, jonker street, etc. Hotel staff was very helpful and polite. They have a very comfortable room, also clean but it 's a little bit dusty in a few corner. Breakfast was also very good. From salad, sandwiches, omelet, noodle bar, dimsum, fresh fruit, juices, and buffet was also good. The services was excellent.

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Accommodation's Reply

17 Nov 2022
Dear Valued Guest, Thank you for sharing your stay experience with us and we are delighted to know that you have enjoyed your stay with us. We look forward to see you again in the near future soon. Thank you and have a pleasant day ahead! Regards, The Administrator
I
IIS
8.5
/ 10
22 Sep 2022
Everything OK, except we got faulty TV & remote.

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DA
Dita A.
9.4
/ 10
12 Sep 2022
Comfy room. Easy check in. But the water aren't hot enough.

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EM
Ee M. L. R.
6.1
/ 10
12 Sep 2022
Holiday
Hatten Hotel used to be my favourite as it is in the city area and near shopping malls and eateries, including Jonker Street. The hotel is very run down now and the service is very slow. Needed extra toilet rolls and had to call up 3 times behind I finally got them. The towels are changed daily but the toilets do not seemed to be washed as there are visible stains on the floor for the 3 days that I stayed there. Will think twice before booking the hotel again.

1 liked this review

MS
MUHAMMAD S. L. B. A.
6.5
/ 10
10 Sep 2022
Check in at 2.45pm, room ready, air - cond not cold 2124. Informed reception at 8pm, later back to room at 10 pm, still air conditioning not repaired, call and inform operator, I was told to report at reception, unbelievable. Reported to receptionist, young trainee (Amar) managed to change and upgraded our room. Next morning at 8 am, breakfast, ordered scramble eggs, seen small cockroach in-between the marble slab. Half boiled eggs, spelled wrongly as Haif bolied eggs. What a day. Lift flooring is always wet from 9am.

1 liked this review

LY
Lee Y. C.
5.1
/ 10
09 Sep 2022
Staycation
Had a very bad experience here. No towels provided, toilet bowl not washed. Requested 3 times for them to send the towels and clean the toilet bowl. Not just that, he didn't wipe the toilet bowl and floor after cleaning. Will definitely not coming back ever again.

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 31 December 2022 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Additional Policy
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day. All additional charges are to be paid directly at the hotel.

Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in and does not included in Room Rates.
The hotel only accepts cashless payments at their premises. Cashless payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
General Check-in Instructions
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day. Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room for all registered hotels with the Malaysian Government. This is in addition to the existing taxes that could be collected at the hotel upon check-in and does not included in Room Rates. ONLY exclusive to Traveloka bookers!! With presenting Traveloka hotel voucher, you may enjoy a 10% exclusive discount for Screening services at Oriental Melaka Straits Medical Centre.
The hotel only accepts cashless payments at their premises. Cashless payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
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Hotel Description

Melaka has not only some of the best tourist attractions in Malaysia but also some of the best hotel branches out there. Hatten Hotel Melaka is a four-star hotel located on Hatten Square along Jalan Merdeka, Bandar Hilir Melaka. The location is strategically set right at the centre of main tourist attractions. This makes the hotel a perfect accommodation for leisure travellers and also business travellers as it also provides sufficient facilities for them. Hatten Hotel Melaka has four main types of rooms that are equipped with high-quality in-room facilities at your disposal. Each room are decorated in a way that fits the need of both for business and pleasure. As for dining, Hatten Hotel Melaka has three main dining areas where you will find large varieties of food ranging local and international origin. This hotel is the perfect hotel to stay for you.

How to get to Hatten Hotel Melaka

Hatten Hotel Melaka is a four-star hotel located on Hatten Square along Jalan Merdeka, Bandar Hilir Melaka. Considering the location is strategically set right at the centre of main tourist attractions, this makes the navigation process to the hotel much easier. You can either drive, fly or take the public transportation to Melaka like the bus. If you are driving from Kuala Lumpur, the trip to Melaka and the hotel will take around 1 hour and 50 minutes. If you are flying in, you will land at Melaka Airport. From Melaka Airport, you can either take the taxi, a rental car or use the mobile transportation application, Uber/Grab to make your way to the hotel. Hatten Hotel is almost 10 km away from the airport, thus it will take around 30 minutes to arrive. If you are taking the bus, the bus will stop at Melaka Sentral, from there, the trip to the hotel will take around 16 minutes.

If you are not familiar with the area, one way you that can help you spot the hotel is locating the nearby local landmarks. The hotel is within less than a kilometre radius from Dataran Pahlawan Melaka, Mahkota Medical Centre, Mahkota Parade Shopping Mall and A’Famosa. If you are able to locate these places, you will find Hatten Hotel Melaka right away.

Different Types of Rooms in Hatten Hotel Melaka

Hatten Hotel Melaka has four main types of rooms and they are the Junior Suite, Deluxe Suite, Hatten Suite and Hatten Premier Suite. The rooms are equipped with high-quality in-room facilities at your disposal. The standard in-room facilities provided in each room are cable television, working desk, in-room safe, refrigerator and shower. There are additional features in each room that will make your stay more comfortable. Each room is decorated in a way that fits the need of both for business and pleasure.

Junior Suite is a 33 sqm room suitable for two people. Honeymooners and business traveller will do well in this room. The room is set in magnificent moderate decorations with a modern touch in its furnishings. The room also provides pool view for its occupants. Other amenities include coffee/tea making facilities, minibar and two LCD televisions with a small living area plus sofa.

Deluxe Suite is a 37 sqm room suitable for four people. Small families and those travelling in groups will do well in this room. The room is set in a magnificent soft setting with the use of darker colours. The room also provides optional views of the city and the sea for its occupants to choose. Other amenities include coffee/tea making facilities, minibar and two LCD televisions with a small living area plus sofa.

Hatten Suite is a 74 sqm room suitable for two or four people. Small families and those travelling in groups will do well in this room. The room is kept simple and moderate to create a comfortable ambience for occupants to relax. The room also provides optional views of the city and the sea for its occupants to choose. Other amenities include coffee/tea making facilities, minibar, two LCD televisions with a large living area plus sofa and dining table.

Hatten Premier Suite is a 98 sqm room suitable for four people or more. Large families and those travelling in groups will do well in this room. The room gives you the homey vibe with modern furnishings and interesting use of colour. The room also provides the city view for its occupants. Other amenities include two separate bedrooms, minibar, three LCD televisions with a large living area plus sofa, complimentary internet access and a dining table.

Restaurants and Cafes in Hatten Hotel Melaka

As for dining, Hatten Hotel Melaka has three main dining areas and they are Alto Sky Lounge, Chatterz and Coffeevine. These places are where you will find large varieties of food ranging local and international origin.

Alto Sky Lounge is on the 22nd floor of Hatten Hotel Melaka. It sets right below the sky and overseeing the marvellous view of the city and the sea. The setting gives you a comfortable place to enjoy delicious cocktails and wines plus a nice place to enjoy small chats or casual meetings. Its operating hours are 4:00 PM until 12:00 AM from Sunday to Thursday and 4:00 PM until 1:00 AM on eve of public holidays, Friday and Saturday. Be sure to dress formally in this dining area.

Chatterz is on level 11 of the hotel. This dining area is the perfect place to hang around with your friends and family. It’s an all-day dining restaurant that serves both traditional and contemporary dishes served in both buffet and ala carte varieties. The breakfast session starts at 6:30 AM until 10:30 AM. The all-day dining starts at 11:00 AM until 11:00 PM. There is no dress code for this dining area.

Coffeevine is on the ground floor of the hotel lobby. This place is where you want to stop by to enjoy variety choice of pastries, coffees and sandwiches. It’s the perfect pitstop to unwind after a long day. Its operating hours are from 10:00 AM until 10:00 PM daily.

Facilities and Activities in Hatten Hotel Melaka

Other facilities provided by the hotel excluding the in-room facilities serve well for both leisure and business travellers. Some of the hotel facilities including concierge, 24-hour receptionist and security, medical service, multilingual staff, porter and efficient front desk system. Other general and public facilities are also available including parking area, elevator, safety deposit box, Wi-Fi access in public area, family room and a banquet. Hatten Hotel Melaka also provide business facilities including conference room, meeting facilities, photocopier and business centre to help you get your work done in comfort. Aside from that, there is also shuttle service for airport transfer but with additional surcharge involved.

If you find yourself looking for activities to do in Hatten Hotel Melaka, there are various options you can choose from. You can enjoy some water fun time with your friends and family at the Splash Pool Bar at The Infinite Pool. The splash pool opens from 7:00 AM to 8:00 PM daily and the pool bar operates from 12:00 PM to 8:00 PM from Monday to Friday and 9:00 AM to 8:00 PM on weekends. You can also hit the Gym On 12. The gym provides perfect fitness equipment and an amazing view of the city around you. Its daily operating hours are from 6:00 AM until 10:00 PM. If you become a membership, you will receive various membership benefits like 30% off for haircut colour, perm and treatment services at H-Salon and 20% off for spa service at H-Spa. Rejuvenate and pamper yourself at H-Spa and H-Salon. H-Spa opens from 10:00 AM until 10:00 PM daily that offers massages, foot reflexology, manicure and pedicure. H- Salon opens from 11:00 AM to 8:00 PM daily except on Tuesdays. It offers hair styling and treatment services.

Interesting Places near Hatten Hotel Melaka

Dataran Pahlawan - It is less than a kilometre from Hatten Hotel Melaka. This is the perfect place to spend time with your family and friends, either to wander around the area or visit the various retail shops for souvenirs to bring home.

A’Famosa - It is less than a kilometre from Hatten Hotel Melaka. This is one of the ever-lasting historical landmarks in Melaka. It is interesting to see the original European ruins and a good historical exposure for the kids if you are travelling with children.

Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 15:00 - Before 12:00
Facilities
Hotel Services
  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Wedding service
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Things to Do
  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV
Business Facilities
  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector
Transportation
  • Bicycle rental
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)
Accessibilty
  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible
Connectivity
  • Free WiFi
Sports and Recreations
  • Fitness center
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 585 Hotels in Melaka City

Most commonly asked questions about Hatten Hotel Melaka

What are available facilities at Hatten Hotel Melaka?

There are top facilites at Hatten Hotel Melaka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hatten Hotel Melaka?

The standard check-in time at Hatten Hotel Melaka is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hatten Hotel Melaka provide breakfast?

Yes, Hatten Hotel Melaka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.


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