Hatten Hotel Melaka

Hotels
Finding rooms for you...
8.6
Very Good
5,852 reviews

What Guests Say About Their Stay

Verified Traveler

10.0
/ 10
The hotel is really nice, the breakfast is delicious, with lots of choices. It's clean and the service is friendly.
See original

Verified Traveler

10.0
/ 10
The bed was very comfortable. The room and the bathroom are very clean. Staff were very friendly and helpful. It's within walking distance to M PARADE FAMILY STORE SDN BHD so you can buy your gift chocolate or snack there. Much cheaper than at the airport. Also within walking distance to many great food: ATLANTIC NYONYA @ MELAKA RAYA, Ee Ji Ban Chicken Rice Ball, Restoran Tong Sheng, Teo Chew Bak Kut Teh, etc. Will definitely come back again.

khairul s.

10.0
/ 10
The best hotel in Malacca..if I go to Malacca again, I will choose Hatten Hotel as my place to stay.
See original

h***a

9.7
/ 10
The staff was friendly and helpful during check-in and check-out. The service was good, the rooms were clean, and the breakfast was delicious. The breakfast for kids was also affordable. I've stayed here several times ❤️ and if I go back to Melaka, I'll definitely stay at Hatten again.
See original

O***s

9.4
/ 10
The hotel is clean, the rooms are large, and you can walk everywhere you want, and it's not far from Mahkota Hospital. It's simply the best. I'll definitely stay here again, highly recommended 😍
See original
In the Area
See Map
Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Malacca City, Malacca, Malaysia, 75000

Main Facilities

Read More
This accommodation offers:
Outdoor pool
Poolside bar
Bar
Steam room
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Family room
Staying at Hatten Hotel Melaka is a good choice when you are visiting Bandar Hilir. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More

What's around Hatten Hotel Melaka

Hatten Square, Jalan Merdeka, Bandar Hilir, Melaka City Center, Malacca City, Malacca, Malaysia, 75000
Discover More Places
Lobby Hatten Hotel Melaka
Lobby 2 Hatten Hotel Melaka

Discover More About Hatten Hotel Melaka

Overview of Hatten Hotel Melaka

With 704 rooms spread across 22 floors, Hatten Hotel Melaka is a large-scale property in Melaka's city centre, and Traveloka's listing records it as a 5-star hotel built in 2012. It sits within Hatten Square on Jalan Merdeka in Bandar Hilir, the part of Melaka City Center close to the city's historic core. The hotel's own website describes it as surrounded by Melaka's iconic historical landmarks and UNESCO World Heritage sites, which is the main reason many travellers from Singapore choose it as a base for a short heritage break across the border.

What sets this property apart from many city hotels is its room format. Rather than a ladder of standard and superior rooms, the official room line-up starts at the Studio Suite and rises through Junior, Deluxe, Hatten and Hatten Premier Suites, with every category featuring some kind of living area. The hotel also offers a dedicated Elite E-Sports Rooms option with gaming PCs, an unusual inclusion for a heritage-city hotel.

The leisure floor is another defining feature. According to the official site, Level 12 brings together the Premier Lounge, The Infinity Pool, the Gym on 12 and H Spa, so guests can move between a swim, a workout and a massage without leaving one floor. Higher up, the Alto Sky Lounge is described by the hotel as a rooftop venue with panoramic views over the Melaka skyline.

Traveloka's facility data shows two restaurants and two bars on site, a ballroom and banquet facilities, a business centre, meeting rooms and wedding services. That mix makes Hatten Hotel Melaka a practical choice for very different trips: a couple's weekend, a family holiday, a company event or a longer stay that needs space to spread out.

Room and Suite Types at Hatten Hotel Melaka

The hotel's official website lists six accommodation categories. All of the core suites include a small living area or a separate living space, a mini bar, an in-room safe, coffee and tea facilities and complimentary internet, according to the hotel. Room names and exact availability on Traveloka can differ from the official list, so always check the room options shown on the booking page for your dates.

Studio Suite

The Studio Suite is the entry-level category on the official site. It measures around 30 square metres and is set up with two super single beds, a small living area with a sofa and two televisions. It sleeps two guests, with an extra bed available on request. The bathroom has rain and hand showers. This is a sensible pick for two friends or colleagues who want separate beds.

Junior Suite

At about 33 square metres, the Junior Suite adds a little more floor space and, according to the hotel, comes with either pool or city views. Like the Studio Suite, it has a sofa, two televisions, rain and hand showers and space for two guests plus an extra bed on request.

Deluxe Suite

The Deluxe Suite is around 37 square metres and is listed with city or straits views, so some rooms look out towards the Strait of Malacca. It keeps the same in-room set-up as the smaller suites and also takes two guests plus an extra bed on request, making it a good upgrade for couples who want more room.

Hatten Suite

The Hatten Suite is a big step up at about 74 square metres, with one king-size bedroom and a separate living and dining area with a large sofa and dining table. The official site mentions a marble bathroom with a bathtub, two televisions and exclusive access to the Premier Lounge on Level 12. City or straits views are listed for this category.

Hatten Premier Suite

The top category, the Hatten Premier Suite, covers about 98 square metres and has a two-bedroom layout with one king-size bed and two single beds. It can sleep four guests, with an extra bed on request, and includes a large living area, a dining table, a marble bathroom with bathtub and three televisions. For families or small groups, this is the suite that keeps everyone under one roof.

Elite E-Sports Rooms

The Elite E-Sports Rooms are a set of connecting rooms of about 66 square metres with bunk-bed style sleeping for up to five people. The hotel lists five gaming PCs with 27-inch OLED monitors, gaming chairs, bean bags, an LED TV with sound bar and high-speed internet. It is aimed at groups of friends or gaming teams travelling together.

Traveloka's listing also shows connecting rooms, family rooms and non-smoking rooms, and lists in-room features such as cable TV, a desk, a hairdryer, an in-room safe, a refrigerator and a shower. Exact features vary by room, so check each room's details before booking.

Facilities and Amenities

Most of the leisure facilities at Hatten Hotel Melaka are grouped on Level 12, according to the hotel's official site. This makes the twelfth floor the social heart of the building and an easy place to spend an afternoon between sightseeing trips.

  • The Infinity Pool: an outdoor pool on Level 12 with sun loungers and a poolside bar. The hotel highlights it as a spot for sunset views.
  • Gym on 12: the fitness centre shares the same floor and is described by the hotel as having sky-high views.
  • H Spa: spa treatments and massage therapies, with a sauna and steam room also listed in Traveloka's facility data.
  • Premier Lounge: an exclusive lounge on Level 12 for guests in Premier Floor rooms and suites, offering seamless check-in, relaxing spaces and refreshments through the day, according to the hotel.
  • Events and business: a ballroom, banquet facilities, a business centre, conference and meeting rooms with a projector, plus wedding services.
  • Connectivity: WiFi in public areas, with free WiFi shown in Traveloka's listing.
  • Parking: on-site parking and valet parking, with accessible parking also listed.

Guest services listed on Traveloka include a 24-hour receptionist, 24-hour security, a concierge, bellhops and porters, express check-out, luggage storage, laundry service, limited-hours room service, a safety deposit box, medical service and multilingual staff. The property is also listed as wheelchair accessible, with an accessible path of travel, and as smoke-free, and lifts are available.

For shopping and errands, Traveloka's data notes an ATM, a supermarket, a grocery shop, a gift shop, salons and other shops nearby, which is handy for families or anyone staying longer than a weekend.

Location and Getting There

Hatten Hotel Melaka's address is Hatten Square, Jalan Merdeka, Bandar Hilir, 75000 Melaka. Bandar Hilir is part of Melaka City Center, and the hotel's official site says it is surrounded by the city's historical landmarks and UNESCO World Heritage sites. That makes the hotel a convenient base for exploring the historic old town, its museums and the riverside during a short stay.

The hotel is also well placed for shopping. Traveloka's listing describes the location as well suited to anyone who enjoys shopping centres, and notes supermarkets, banks and shops in the surrounding area.

From Singapore, most travellers reach Melaka by road, either driving across the border or taking a coach to the city and then a short taxi or e-hailing ride to Bandar Hilir. If you are coming from further away, you can compare flights to Malaysia on Traveloka and continue to Melaka by road. Traveloka's listing does not show an airport transfer service for this hotel, so plan your own transport from the airport or coach terminal.

Drivers should note that the hotel uses a car park validation system: according to the hotel's policy on Traveloka, room guests validate their parking card at the Concierge or Front Desk before leaving to receive the room-guest parking rate. Valet parking is also listed, with a surcharge.

Dining at Hatten Hotel Melaka

Traveloka's listing records two restaurants and two bars at Hatten Hotel Melaka, and the official website names the two main outlets.

  • Chatterz All Day Dining: the hotel's all-day restaurant, serving breakfast and an à la carte menu, with a mix of local Malaysian favourites and international dishes, plus buffet options, according to the hotel.
  • Alto Sky Lounge: a rooftop venue pairing contemporary western fusion dishes with handcrafted drinks and panoramic views of the Melaka skyline. The hotel lists it as an evening venue and notes it is closed on some days of the week, so check its current opening days before planning a visit.
  • Poolside bar and café: Traveloka's facility data also lists a poolside bar, a café and a coffee shop.

Traveloka's data shows buffet breakfast, buffet lunch and buffet dinner, as well as à la carte lunch and dinner and room service with limited hours. Whether breakfast is included depends on the rate you choose, so check the room offer before you book.

Melaka is well known for its food, and a city-centre base makes it easy to head out and sample local dishes beyond the hotel. To fill the rest of your itinerary, you can browse things to do and attractions in Melaka on Traveloka.

Why Stay at Hatten Hotel Melaka

The strongest argument for Hatten Hotel Melaka is space. Every category on the official room list is a suite of some kind, starting at about 30 square metres, so even the entry-level option has a sitting area. That suits families and groups who want a bit of room to relax after a day in the heat.

The second reason is convenience. With the infinity pool, gym, spa and Premier Lounge all on Level 12 and a rooftop lounge above, guests do not have to leave the building to unwind. The hotel's Bandar Hilir address also keeps the heritage core and the main shopping area close by.

Third, the hotel is set up for more than holidays. A ballroom, banquet space, business centre, meeting rooms and wedding services make it a practical option for corporate gatherings and celebrations, while the E-Sports Rooms give groups of younger travellers something different.

Finally, the property's size works in its favour. A 704-room, 22-floor hotel can usually offer a wide choice of room types and views across different dates. If you still want to weigh up alternatives, you can compare other hotels in Melaka on Traveloka before deciding.

Tips for Booking Hatten Hotel Melaka on Traveloka

  1. Choose your suite by group size. Studio, Junior and Deluxe Suites take two guests plus an extra bed on request, while the Hatten Premier Suite sleeps four and the E-Sports Rooms take up to five.
  2. Ask about views. Junior Suites are listed with pool or city views, and Deluxe and Hatten Suites with city or straits views. Add a request when booking if a particular outlook matters to you.
  3. Plan your arrival time. Check-in starts at 15:00 and check-out is by 12:00. Luggage storage is listed if you arrive early or leave late.
  4. Budget for local charges. A tourism tax applies to non-Malaysian guests, and a Melaka state heritage fee applies per room, per night. Both are collected at the hotel, as stated in the property's policy on Traveloka.
  5. Payment at the hotel is digital. The hotel's policy says payments are made electronically, including cards, transfers and e-wallets, so have a card or mobile payment option ready at check-in.
  6. Validate your parking card. If you drive from Singapore, remember to validate your car park card at the Concierge or Front Desk before you exit.
  7. Check what your rate includes. Breakfast, Premier Lounge access and cancellation terms vary by room and rate, so read the room offer carefully.

Ready to put the rest of your trip together? Start planning on the Traveloka homepage, where you can arrange flights, stays and activities in one place.

Other Popular Hotels in Malacca City

Estadia Hotel

  • Hotel details: a 4-star, 196-room hotel on Jalan Merdeka in Bandar Hilir, built in 2015 across six floors and previously known as Estadia by Hatten.
  • Room types: family rooms and connecting rooms are listed, with in-room features such as a minibar, refrigerator, in-room safe, hairdryer and cable TV; see the listing for current room categories.
  • Facilities: a restaurant and café serving buffet breakfast and à la carte meals, a terrace, WiFi, parking and an area shuttle.
  • Services: 24-hour receptionist, 24-hour security, concierge, bellhop, laundry service, luggage storage and multilingual staff.

ASIA MELAKA HOTEL managed by The Straits Hotel & Suites

  • Hotel details: a 4-star, 352-room hotel over 23 floors in Taman Melaka Raya, built in 2015 and last renovated in 2025; it was previously named The Straits Hotel & Suites managed by Topotels.
  • Room types: family and connecting rooms are listed; in-room features listed for the property include a kitchenette, microwave, minibar and bathtub, varying by room.
  • Facilities: an indoor pool, sauna, poolside bar, café, banquet and reception hall, business centre and conference rooms.
  • Services: 24-hour receptionist, early check-in and late check-out options, laundry service, luggage storage and wedding service.

Asteria Melaka by Attic Suite

  • Hotel details: a 306-unit apartment property on Jalan KSB 11A, built in 2025 and rising to 45 floors, suited to families and groups who want apartment-style space.
  • Room types: apartment units with listed features such as cable TV, a desk, a refrigerator, an in-room safe and a hairdryer; see the listing for unit layouts.
  • Facilities: a swimming pool and children's pool, a children's play area, a fitness centre, a sauna, WiFi and parking.
  • Services: 24-hour receptionist, 24-hour security, concierge, doorman and luggage storage.

The Apple Premier Suites Melaka

  • Hotel details: a 100-unit apartment property in a 39-floor building on Lorong Haji Bachee, Kampung Bukit China, built in 2022 and previously listed as Apple Premier Suites.
  • Room types: family rooms are listed, with in-room features such as a kitchenette, microwave, refrigerator and bathtub, varying by unit.
  • Facilities: an outdoor pool with sun loungers, a children's pool, a children's play area, a barbecue area, WiFi and secure parking.
  • Services: front desk, concierge, 24-hour security and multilingual staff; check-out is by 11:00.

Bayview Hotel Melaka

  • Hotel details: a 3.5-star, 188-room hotel on Jalan Bendahara, built in 1987 and renovated in 2016, with 14 floors; a long-established option for families.
  • Room types: see the listing for current room categories and bed configurations.
  • Facilities: an outdoor pool, children's pool, kids club, health club, fitness centre, steam room, game room, library and meeting rooms.
  • Services: 24-hour receptionist, concierge, express check-in and check-out, laundry service, luggage storage and babysitting with a surcharge.

Imperial Heritage Hotel Melaka – City Centre

  • Hotel details: a 4-star, 314-room hotel at No 1, Jalan Merdeka 1, Taman Melaka Raya, built in 2015 with 19 floors.
  • Room types: family rooms are listed, with in-room features such as a minibar, in-room safe, hairdryer and cable TV; see the listing for room categories.
  • Facilities: a restaurant with buffet and continental breakfast, a snack bar, a recreation room, a reception hall and conference facilities.
  • Services: 24-hour receptionist, 24-hour security, concierge, doorman, bellhop and multilingual staff.

Bali Residence Melaka by Heystay Management

  • Hotel details: a compact 38-room property at 35 Jalan KSB 11A in Melaka City Center, built in 2024.
  • Room types: see the listing for current room categories and layouts.
  • Facilities: a children's pool, a waterpark area, a fitness centre, a lift and parking, according to the listing.
  • Services: check-in runs from 16:00 and check-out is by 12:00; see the listing for current guest services.

All facilities in Hatten Hotel Melaka

Facility

  • Outdoor pool
  • Poolside bar
  • Bar
  • Steam room
  • Swimming pool
Bar, Cafe and Lounge Hatten Hotel Melaka
Bar, Cafe and Lounge
Swimming Pool Hatten Hotel Melaka
Swimming Pool
Fitness Center Hatten Hotel Melaka
Fitness Center
Functional Hall Hatten Hotel Melaka
Functional Hall
Lobby Hatten Hotel Melaka
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Poolside bar

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Spa
  • Steam room

Transportation

  • Valet parking
  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoke-free

Accessibilty

  • Accessible parking
  • Accessible path of travel
  • Disabled access friendly
  • Wheelchair accessible

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Porter
  • Wedding service

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hatten Hotel Melaka

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 5.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

General Check-in Instructions

The hotel has gone digital for payment transactions. Digital payment transactions comprise all electronic transactions including, card payments, transfers, mobile payments (TNG, Boost, QR Pay & Grab Pay) and online payment services.
Re-Imposition of Tourism Tax by Registered Operator of Accommodation Premise Will Be Effective from 1st January 2023. Kindly be informed that the exemption of tourism tax on foreign tourist staying at a registered accommodation premise will end on 31st December 2022. Accordingly, the imposition of tourism tax on foreign tourist staying at a registered premise will be re-imposed effective from 1st January 2023.
Please note that all bookings are subject to an additional Heritage Charge of MYR 2, per room, per day.
CAR PARK VALIDATION FOR ROOM GUESTS Before exiting, validate your parking card at the Concierge or Front Desk to enjoy a 24-hour parking rate of RM5 per vehicle.

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).
Read All

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hatten Hotel Melaka
704
Number of floors in Hatten Hotel Melaka
22
Another facilities in Hatten Hotel Melaka
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Hatten Hotel Melaka

Where is Hatten Hotel Melaka located?
Hatten Hotel Melaka is located at Hatten Square, Jalan Merdeka, Bandar Hilir, 75000 Melaka, in Melaka City Center. The hotel's official website says it is surrounded by Melaka's historical landmarks and UNESCO World Heritage sites, so the heritage core and shopping areas are close by.
How many rooms and floors does Hatten Hotel Melaka have?
Hatten Hotel Melaka has 704 rooms across 22 floors, according to Traveloka's listing data, which also records the 5-star hotel as built in 2012. Its official room line-up is made up of suites, from the Studio Suite to the two-bedroom Hatten Premier Suite, plus Elite E-Sports Rooms.
What are the check-in and check-out times at Hatten Hotel Melaka?
Check-in at Hatten Hotel Melaka starts at 15:00 and check-out is by 12:00, according to the property's listing on Traveloka. A 24-hour receptionist and luggage storage are listed, so guests arriving early or leaving late can usually leave their bags at the front desk.
What room types are available at Hatten Hotel Melaka?
The official website of Hatten Hotel Melaka lists the Studio Suite (about 30 square metres), Junior Suite (about 33 square metres), Deluxe Suite (about 37 square metres), Hatten Suite (about 74 square metres), the two-bedroom Hatten Premier Suite (about 98 square metres) and Elite E-Sports Rooms for up to five people. Check the Traveloka booking page for the rooms available on your dates.
Does Hatten Hotel Melaka have a swimming pool?
Yes. Hatten Hotel Melaka has The Infinity Pool on Level 12, according to the hotel's official website, and Traveloka's listing shows an outdoor pool with sun loungers and a poolside bar. The gym, H Spa and Premier Lounge are on the same floor, so guests can combine a swim with a workout or a spa treatment.
See All

More Reviews from Other Guests in Hatten Hotel Melaka

Overall Ratings & Reviews Hatten Hotel Melaka

Traveloka (4,848)
Other sources (1,004)
8.8
Very Good
From 4,848 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.9

Meal

8.7

Location

9.1

Service and Facilites

8.7

People often mention about Hatten Hotel Melaka
All
Room Space (92)
Bedroom (91)
Staff Friendliness (86)
Bathroom (84)
Surroundings (82)
Distance to City Center (80)
Ambiance (75)
Hotel Area (74)
Accessibility (72)
Variety (70)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hatten Hotel Melaka

Number of reviews per page
20
40
Customer reviews
Rudy T.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
It's really fun... it's really cool.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2026
Dear Valued Guest, Thank you so much for your positive review! We are delighted to hear that you enjoyed your stay and we hope to welcome you back to Hotel Hutten Melaka soon! — Marketing Department - SL
Translated by Google Icon
See original
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Overall, it was a nice experience staying overnight there.
Find this review helpful?
Accommodation's Reply
19 Oct 2026
Dear Valued Guest, thank you for your review! We are delighted that you had a nice overnight stay with us, and we look forward to welcoming you back to Hatten Hotel Melaka soon! — Marcom Dept-SL
y***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Great, every time I go to Mahkota for treatment, I always come here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Oct 2026
Dear Valued Guests, Thank you for your trust and loyalty in choosing Hatten Melaka Hotel as your first choice whenever you receive medical treatment in Mahakota. We hope your health continues to improve and we look forward to welcoming you back again! — Marketing Department - SL
Translated by Google Icon
See original
y***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel staff were all friendly, and the facilities were quite complete. It was a comfortable experience for us to receive treatment at Mahkota.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Oct 2026
Dear Valued Guest, Thank you for your review! We are delighted to hear that our friendly staff and comprehensive facilities made your medical stay in Malacca a pleasant one. We wish you well and look forward to welcoming you back to Hotel Hutten Malacca again! — Marketing Department - CL
Translated by Google Icon
See original
b***n
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Restaurant staff communication can be improved more. Table servicing is quite late.
Find this review helpful?
Accommodation's Reply
14 Oct 2026
Dear Valued Guest, thank you for your feedback. We sincerely apologise for the slower table service and communication delays experienced at our restaurant. We have addressed this with our F&B team to improve service speed and coordination right away. We hope to welcome you back for a much better dining experience next time! — Marcom Dept-SL
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is really nice, the breakfast is delicious, with lots of choices. It's clean and the service is friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Thank you for your excellent review! We are delighted that you were impressed with the cleanliness of the hotel, the friendly service of the staff, and the wide variety of breakfast options. We hope to welcome you back to Hotel Hutten Melaka again! — Marketing Department - SL
Translated by Google Icon
See original
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Comfortable hotel, spacious rooms and close to culinary, shopping and tourist attractions.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Oct 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted that you enjoyed our spacious and comfortable rooms, as well as our convenient location near restaurants, shopping, and tourist attractions. We hope to welcome you back to Hotel Hutten Melaka again! — Marketing Department - SL
Translated by Google Icon
See original
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
It was a great stay at the hotel. It's very close to everything.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2026
Dear Valued Guests, Thank you very much for your valuable feedback. We are delighted to hear that you had a comfortable and enjoyable stay. We are honored that you appreciated our convenient location near many tourist attractions. We hope to welcome you back again. — Marketing Communications - SL
Translated by Google Icon
See original
Aniq D.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
What a place to stay. Very nice.
Find this review helpful?
Accommodation's Reply
05 Oct 2026
Dear Valued Guest, thank you so much for your kind words! We are delighted you had a wonderful stay with us at Hatten Hotel Melaka and look forward to welcoming you back soon. — Marcom Dept-SL
S***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Delicious food and strategic location.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2026
Dear Valued Guest, Thank you so much for your valuable feedback! We are delighted to hear that you enjoyed our delicious food and convenient location. We look forward to welcoming you back to Hatton Melaka Hotel again! — Marketing Communications - Sri Lanka
Translated by Google Icon
See original
N***L
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is near the mall, restaurants, and tourist attractions. Easy access. The room is so big and cozy.
Find this review helpful?
Accommodation's Reply
30 Sep 2026
Dear Valued Guest, thank you for your kind review! We are glad you enjoyed our convenient location, as well as our spacious and cosy room. We look forward to welcoming you back to Hatten Hotel Melaka soon! — Marcom Dept-SL
R***u
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Thank God... it was comfortable for this trip
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Sep 2026
Dear valued guest, Thank you for your review. We are delighted to hear that your trip was comfortable and we hope to see you again soon! Marketing and Communications Department - SL
Translated by Google Icon
See original
N***L
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Booked for junior but they upgraded me to deluxe. The room was big, clean, and cozy.
Find this review helpful?
Accommodation's Reply
25 Aug 2026
Dear Valued Guest, Thank you for your lovely feedback! We are delighted that you enjoyed the upgrade to our Deluxe room and found it spacious, clean, and cosy. We look forward to welcoming you back again soon! Marcom Dept-SL
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Close to Mahkota Medical Center, a bit closer to Jonker. Quiet and safe environment.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Aug 2026
Dear Valued Customer, Greetings! Thank you for your positive review! We are delighted that you enjoyed our location near Mahkota Medical Center and the quiet and safe environment. We hope to welcome you back to Hotel Hutten Melaka soon! Marketing Department - SL
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The bed was very comfortable. The room and the bathroom are very clean. Staff were very friendly and helpful. It's within walking distance to M PARADE FAMILY STORE SDN BHD so you can buy your gift chocolate or snack there. Much cheaper than at the airport. Also within walking distance to many great food: ATLANTIC NYONYA @ MELAKA RAYA, Ee Ji Ban Chicken Rice Ball, Restoran Tong Sheng, Teo Chew Bak Kut Teh, etc. Will definitely come back again.
Read More
Find this review helpful?
Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for the wonderful review! We are glad you enjoyed your comfortable room, our friendly team, and the great location near local food spots and shops. We look forward to welcoming you back again soon! Marcom Dept-SL
W***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
I really enjoyed my stay at Hatten Hotel Melaka. The rooms, bathrooms, and public areas were clean, leading me to extend my stay for 2–3 additional days. The location is excellent, close to shopping centers and right near Mahkota Medical Center. However, I hope the management can take this as constructive feedback regarding our interaction with the front desk. The staff member who helped us (if I remember correctly, Ms. Zahira) did offer solutions to our questions, but her approach felt quite cold and unwelcoming. She did not smile and responded in a very sharp, brief tone, which gave the impression that she was annoyed by our questions—even though we were simply trying to understand despite the language barrier. A little more warmth and patience from front-line staff would make a huge difference in guest experience. Additionally, when I made a wrong-date booking error, the hotel was unfortunately not very accommodating in providing a simple clearance note for the agent's refund process—despite our stay involving two rooms over several days. I hope the management can look into further customer service training for the front-line team, as the hotel itself has so much potential. Thank you for the comfortable stay, and I hope to see even better service in the future!
Read More
Find this review helpful?
Accommodation's Reply
03 Aug 2026
Dear Valued Guest, Thank you for your review! We are glad you enjoyed our clean rooms and great location, and that you chose to extend your stay with us. However, we sincerely apologise for the cold demeanor you experienced at the front desk, as well as the difficulties with your booking refund clearance. We have shared your feedback with our management and front-line team for service improvements. We hope to welcome you back for a much better experience next time! Marcom Dept-SL
Profile Picture
khairul s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The best hotel in Malacca..if I go to Malacca again, I will choose Hatten Hotel as my place to stay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2026
Dear Valued Guests, Thank you so much for your review! We are honored that you chose our hotel as the best in Malacca. We sincerely hope to welcome you back again. Marketing and Communications Department - SL
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The steak promotion is value for money.
Find this review helpful?
Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you for the wonderful feedback! We are thrilled you enjoyed our steak promotion and found it to be great value. We hope to see you again soon! Marcom Dept-SL
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very comfortable, distance from mall and historical place is very close.
Find this review helpful?
Accommodation's Reply
13 Jul 2026
Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay and were impressed with our hotel's location, adjacent to the shopping center and historical sites of Malacca. We sincerely hope for your continued support and look forward to welcoming you back in the future.
Translated by Google Icon
See original
h***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
The staff was friendly and helpful during check-in and check-out. The service was good, the rooms were clean, and the breakfast was delicious. The breakfast for kids was also affordable. I've stayed here several times ❤️ and if I go back to Melaka, I'll definitely stay at Hatten again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Valued Guest, Thank you very much for your valuable feedback and for choosing to stay at our hotel. We are delighted that you were impressed with the warm service from our staff during check-in and check-out, the cleanliness of your rooms, and the delicious and reasonably priced breakfast for children. We sincerely thank you for your continued patronage and hope to welcome you back to Hatton Hotel Melaka again.
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hatten Hotel Melaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.