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Heliconia Hotel

HOTELS
18, Lorong Kinta, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
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Traveloka
8.6 Impressive
From 1,217 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
Was here for a night, service was good requested for extra towel and another time requested for hair dryer, both request were handled in a fast manner. Spoken to one of the reception, and she was quite helpful in advising us on ways to go to Penang Mainland.
Ralph M. M.
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Facilities
AC
Parking
Elevator
WiFi
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Location Info

18, Lorong Kinta, Georgetown, Pulau Pinang, Penang, Malaysia, 10400
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Per Night
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Check-in
Thu, 19 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 1,217 reviews
8.6
Impressive
Fantastic
397
Very Good
661
Satisfying
72
Average
86
Poor
1
Cleanliness
Comfort
Meal
Location
Service
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strategic location (42)
friendly staffs (21)
clean room (45)
easy to find food (4)
affordable price (4)
excellent service (1)
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FB
6 Reviews
5.8
/ 10
5.8
Staycation
I booked 2 rooms on my arrival night. If I got the keys, mean that my room is ready. When open 1 room is terrible (not tidy up) Phone doesn't work to receptionist. Do not disturb means do not disturb, or mean no need to tidy up room. One of my room I didn't put tag. Usually every hotel, automaticaly clean the room when the time to clean. They blame me you don't put a tag to tidy up. How do I know. I'm your loyal customer. Before pandemic always stay there. Now I came back with very disappoinment service. I tought after border open, every getting better or same like before. But infact is worst. Too bad. Your front office didn't give me a feedback or else. Unless you guys blame me.

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MN
2 Reviews
9.7
/ 10
9.7

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ss
6 Reviews
5.7
/ 10
5.7
Holiday
Late check in due to room not ready that time already after 5pm, After that once we entered the room the floor was not sweep properly not clean. I have breakfast in my package but we were not being asked our choice from any menu, everything were just given in random. Sorry tat early morning I need to eat nasi rendang and not suitable for me, Room spacious and has very limited parking. Not that really walking distance to any attractions nearby. You can find better room choice at nearby area at similar price.

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HH
2 Reviews
8.5
/ 10
8.5
Holiday
Clean. Comfort. Will come again!

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NH
0 Reviews
9.7
/ 10
9.7
Holiday
Everything was good! Berpuas hati sgt cuma perlu ada iron and hair dryer in room instead of request kt receptionist.

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MT
5 Reviews
9.1
/ 10
9.1
Shopping & Culinary
Good Location, good service and easy to find foods,

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LK
8 Reviews
9.7
/ 10
9.7
Medical Travel
very neat and clean. good services. so near to macalister road, easy to get the food, near also to komtar. worth for money

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LK
8 Reviews
9.7
/ 10
9.7
Medical Travel
the hotel is very clean and comfy. the location is only about 100m from the macalister road and also close to komtar. at the macalister road we can find so many food start from 7am. at komtar there's a big bus station where we can go almost everywhere at penang. also some malls and a highest building at komtar. the hotel does not prepare the breakfast but we can find so many breakfast at macalister road. if we need our room to be cleaned up we can just hang up the sign at our door. they also provide water dispensers at the 1st floor. the staff are cool but nice. they also provide many kinds of the city maps. worth for money.

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This is a private profile
9.7
/ 10
9.7
Backpacking
The hotel is clean and environment friendly, the receptionist is helpful and welcome would come back one day

2 liked this review

Accommodation's Reply

03 Feb 2020
Hi Rere, Thank you for the review. Do come back again. HelicoNia Team
7 Reviews
10
/ 10
10
Business travel

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: 15:00 - 23:59
Check-out: 07:00 - 12:00
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Location
Staying at Heliconia Hotel is a good choice when you are visiting Georgetown.

The hotel is located only 1.54 km away from Clan Jetties of Penang.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Heliconia Hotel

For you, travelers who wish to travel comfortably on a budget, Heliconia Hotel is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Heliconia Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Heliconia Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Heliconia Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Heliconia Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Heliconia Hotel is suitable for you who value privacy during your stay.

Heliconia Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Heliconia Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Heliconia Hotel will surely satisfy you with its great hospitality and affordable price.

Hotel Policy

Smoking is strictly not allowed in this property


All rooms are strictly Non-Smoking room. Alternatively, guests can choose to smoke at public area (outdoor). Please note that penalty (minimum MYR100) will be charged to guest who failed to adhere hotel's Non-Smoking Policy.

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

Facilities
Nearby Facilities
  • ATM/Banking
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
General
  • AC
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free
Public Facilities
  • Parking
  • Elevator
  • Room service
  • Safety deposit box
  • WiFi in public area
In-room Facilities
  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV
Accessibilty
  • Accessible parking
  • Accessible path of travel
  • Braille or raised signage
  • Wheelchair accessible
Hotel Services
  • Front desk
  • 24-hour security
  • Luggage storage
Transportation
  • Bicycle storage
  • Limited parking
Food and Drinks
  • Breakfast
Things to Do
  • Garden
Connectivity
  • Free WiFi
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