Hotel Grand Continental Kuantan

Hotels
8.0
/10
Very Good
590 reviews

What Guests Say About Their Stay

Distance To City Center (5)
Staff Friendliness (4)
Bedroom (4)
M***d
10.0
/ 10
Excellent stay. Staff are friendly. Love the vibe of the surroundings. Hope to come back here with my family again.
NORUHAIDA B. G.
9.7
/ 10
Every weekend my family choose this hotel for rest. Very recommended for holiday because near shopping mall, business centre, restaurant and others. No need to drive
Mohammad S.
8.5
/ 10
A comfortable room. breakfast is good. friendly staff
Ronnie B. N.
10.0
/ 10
A good strategic place with affordable price.
EMILIANA E. E.
9.1
/ 10
Had a pleasant stay here. Location at city centre, easy to go attractive places
In the Area
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Jalan Gambut, Kuantan City, Kuantan, Pahang, Malaysia, 25000

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Grand Continental Kuantan is a three-star hotel that is known for providing the utmost comfort without leaving a hole in your wallet. It is built along Jalan Gambut, Kuantan City, Kuantan, 25000, Pahang, Malaysia. This hotel is built to accommodate the needs of both leisure and business travelers and it is also perfect for those traveling with their families. Hotel Grand Continental Kuantan is 18.0 km away from the nearest airport which is the Sultan Ahmad Shah Airport in Kuantan. This hotel in Kuantan offers 4 types of rooms and they are Deluxe Rooms, Premium Rooms, Premium Studios and 2 Bedroom Apartment. Each room is equipped with high-quality in-room facilities. Aside from that, Hotel Grand Continental also provides amazing hotel facilities to make your stay even more memorable. Shifting to dining, Hotel Grand Continental Kuantan offers two dining areas and they are Manja Coffee House and Chinese Restaurant where you can enjoy delicious cuisines and drinks. Considering how strategic the location is, there are various tourist attraction spots you can visit including Berjaya Megamall, Gio Mall, Kuantan City Mall and Sultan Ahmad Shah State Mosque.
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What's around Hotel Grand Continental Kuantan

Jalan Gambut, Kuantan City, Kuantan, Pahang, Malaysia, 25000
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Lobby Hotel Grand Continental Kuantan
Exterior 2 Hotel Grand Continental Kuantan

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Overview of Hotel Grand Continental Kuantan

Located in the strategic area of Kuantan, Hotel Grand Continental Kuantan provides a comfortable and accessible base for discovering the city's lively culture and beautiful scenery. Its prime location offers easy access to major attractions and transportation hubs, ensuring a smooth and enjoyable travel experience.

Location and Accessibility

Hotel Grand Continental Kuantan is ideally situated in Kuantan, providing easy access to nearby landmarks such as the serene Teluk Cempedak beach and the bustling East Coast Mall. Public transportation is readily available, with bus stops and taxi stands nearby, making city navigation convenient.

Ideal for...

Whether you're a solo traveler, a couple on a romantic getaway, or a family on vacation, Hotel Grand Continental Kuantan caters to a wide range of guests. Its comfortable accommodations and convenient location make it a popular choice for both leisure and business travelers.

Style and Atmosphere

Hotel Grand Continental Kuantan features a contemporary style with local influences, creating a welcoming and relaxed atmosphere. Guests can expect a comfortable and pleasant stay, with attentive staff and well-maintained facilities.

Hotel Grand Continental Kuantan

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Hotel Grand Continental Kuantan

Featuring 199 rooms in total, Hotel Grand Continental Kuantan offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Room Types

Hotel Grand Continental Kuantan offers a variety of room types to suit different needs and preferences. These typically include Superior Rooms, Deluxe Rooms, and Family Suites, each designed with comfort and convenience in mind. Many rooms offer views of the city, enhancing your stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

Hotel Grand Continental Kuantan Facilities

Expect a relaxed and welcoming atmosphere at Hotel Grand Continental Kuantan. The vibe is generally social, but also offers quiet spaces for relaxation.

Guest Profile

Hotel Grand Continental Kuantan attracts a diverse range of guests, including international visitors, families, and business travelers. The hotel's central location and comprehensive facilities make it a popular choice for those seeking a convenient and comfortable stay in Kuantan.

Activities and Events

While Hotel Grand Continental Kuantan itself may not host specific weekly activities, its prime location means you're never far from Kuantan's vibrant social scene. City tours can easily be arranged through local operators, and the hotel staff are always happy to provide recommendations for nearby events and attractions.

House Rules and Etiquette

Like most hotels, Hotel Grand Continental Kuantan maintains standard house rules to ensure a pleasant stay for all guests. These typically include quiet hours, no smoking in designated areas, and responsible use of facilities. Guests are encouraged to be respectful of other guests and the hotel staff.

How to Get to Hotel Grand Continental Kuantan

Getting to Hotel Grand Continental Kuantan is relatively straightforward, regardless of your mode of transport.

Transportation Hubs

The nearest airport is Sultan Ahmad Shah Airport (KUA), which is a short taxi or ride-hailing service ride away. The main bus terminal, Terminal Sentral Kuantan, is also easily accessible, offering connections to various cities in Malaysia.

Directions

Taxis and ride-hailing services are readily available from both the airport and bus terminal. Simply provide the hotel's address to the driver. If you're driving, use a GPS navigation app for the most direct route.

Walking Distance

Hotel Grand Continental Kuantan is conveniently located within walking distance of several major spots and neighborhoods, including the Kuantan Parade and various local eateries. This makes it easy to explore the city on foot.

Food Near Hotel Grand Continental Kuantan

Whether you're looking for a quick bite or a sit-down meal, you'll find plenty of options near Hotel Grand Continental Kuantan.

On-Site Dining

Hotel Grand Continental Kuantan features an on-site restaurant, offering a variety of local and international dishes. Guests can enjoy breakfast, lunch, and dinner at the restaurant. Drinks are also available at the hotel's bar or lounge area.

Self-Catering

While Hotel Grand Continental Kuantan may not have extensive kitchen facilities for self-catering, some rooms may include a mini-fridge for storing snacks and drinks.

Nearby Eateries

Numerous cafes, convenience stores, and restaurants are located within walking distance of Hotel Grand Continental Kuantan. These offer a variety of cuisines, from local Malaysian fare to international dishes. Explore the area to discover hidden culinary gems.

Things to Do Around Hotel Grand Continental Kuantan

Kuantan offers a wealth of attractions and activities, ensuring there's something for everyone.

Tourist Hotspots

Popular tourist attractions near Hotel Grand Continental Kuantan include the Teluk Cempedak beach, the Sungai Pandan Waterfall, and the Masjid Sultan Ahmad Shah. These landmarks offer a glimpse into Kuantan's natural beauty and cultural heritage.

Cultural Experiences

Immerse yourself in the local culture by visiting the local markets, exploring the cultural sites, and browsing the museums. These experiences provide a deeper understanding of Kuantan's history and traditions.

Itinerary Suggestions

For solo travelers, a day trip to the Teluk Cempedak beach followed by an evening at the night market is a great way to experience Kuantan. Group travelers can consider a visit to the Sungai Pandan Waterfall and a cultural tour of the city.

Why Hotel Grand Continental Kuantan is Popular Among Travelers

Hotel Grand Continental Kuantan consistently receives positive reviews from travelers due to its convenient location, comfortable accommodations, and friendly service. Its central location makes it easy to explore Kuantan's attractions, while its well-maintained facilities ensure a pleasant stay. The combination of affordability and quality makes it a popular choice for budget-conscious travelers.

Tips for First-Time Visitors

Planning your first trip to Hotel Grand Continental Kuantan? Here are some helpful tips.

Room Selection

If you're a solo traveler, a standard room may suffice. Couples may prefer a deluxe room or suite for added space and comfort. Families should consider booking connecting rooms or a larger suite.

Pre-Arrival Checklist

Pack light clothing suitable for the tropical climate. Don't forget essentials such as sunscreen, insect repellent, and a hat. It's also a good idea to bring a universal adapter for your electronic devices.

Language and Customs

English is widely spoken in Kuantan, but learning a few basic Malay phrases can enhance your interactions with locals. Be mindful of local customs and traditions, particularly when visiting religious sites.

Best Time to Stay at Hotel Grand Continental Kuantan

The best time to visit Kuantan depends on your preferences and priorities.

Seasonal Considerations

The dry season (March to September) is generally considered the best time to visit Kuantan, as the weather is sunny and pleasant. The monsoon season (October to February) can bring heavy rainfall, which may disrupt outdoor activities.

Event-Based Travel

Consider visiting Kuantan during local festivals and events to experience the city's vibrant culture. School holidays may result in higher prices and increased crowds, so plan accordingly.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
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Ensure to check availability and book in advance to secure the best deals.

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A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Hotel Grand Continental Kuantan

Swimming Pool Hotel Grand Continental Kuantan
Swimming Pool
Common Space Hotel Grand Continental Kuantan
Common Space
Lobby Hotel Grand Continental Kuantan
Lobby
Exterior Hotel Grand Continental Kuantan
Exterior
Bedroom Hotel Grand Continental Kuantan
Bedroom

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Things to Do

  • Massage
  • Sauna

General

  • AC
  • Family room

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Business center
  • Photocopier

Kids and Pets

  • Pets allowed

Food and Drinks

  • Bar

Transportation

  • Airport transfer

Connectivity

  • LAN Internet

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Hotel Grand Continental Kuantan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Additional Policy

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hotel Grand Continental Kuantan
199
Number of floors in Hotel Grand Continental Kuantan
11
Another facilities in Hotel Grand Continental Kuantan
Bathtub, Cable TV, Desk, Hairdryer, In-room safe

Frequently asked question in Hotel Grand Continental Kuantan

What are available facilities at Hotel Grand Continental Kuantan?
There are top facilites at Hotel Grand Continental Kuantan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Grand Continental Kuantan?
The standard check-in time at Hotel Grand Continental Kuantan is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Hotel Grand Continental Kuantan have?
Hotel Grand Continental Kuantan is a 3.0-star hotel.
How many floors does Hotel Grand Continental Kuantan have?
Hotel Grand Continental Kuantan has 11 floors.
How many rooms does Hotel Grand Continental Kuantan have?
Hotel Grand Continental Kuantan has 199 rooms in total.
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More Reviews from Other Guests in Hotel Grand Continental Kuantan

8.0
Very Good
From 448 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.6

Location

8.3

Service and Facilites

7.9

People often mention about Hotel Grand Continental Kuantan
All
도심까지의 거리 (3)
주변 환경 (2)
가족 친화적 (2)
직원 친절도 (2)
체크인/아웃 시간 (2)
객실 공간 (2)
침실 (2)
접근성 (1)
WIFI (1)
분위기 (1)
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Traveler Reviews Hotel Grand Continental Kuantan

Number of reviews per page
20
40
Customer reviews
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Excellent stay. Staff are friendly. Love the vibe of the surroundings. Hope to come back here with my family again.
Find this review helpful?
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 14 week(s) ago
The room was good, but the toilet should be better.
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Profile Picture
LEE H. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 58 week(s) ago
There is no lift from basement parking to lobby hotel.
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n***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 66 week(s) ago
The staff very polite and helpful. Will repeat again next time.
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G***t
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 70 week(s) ago
Hotels seems to be very quiet and I'm the only customer stayed in. Lighting are poor, the lobby look doom as well as the hotel buildings whereby it seems not operating neither exists at night.
Find this review helpful?
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 87 week(s) ago
Check in lambat. Terpaksa menunggu hampir 1 1/2 jam, kerana bilik belum dikemas. Kebersihan kurang memuaskan terutamanya tandas 😐.
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Zahid b. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 91 week(s) ago
Its nice to stay and the environment is silent.
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Mohamad A. B. A. Z.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 101 week(s) ago
Dirty toilet, hotel smells unpleasant.
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Yap Wei Chee
icon-origin-TRAVELOKA
5.6
/10
Reviewed 109 week(s) ago
The room is to dilapidated. Hope they can asap upgrade their hotel.
1 people find it helpful
Accommodation's Reply
06 Oct 2023
Dear Yap Wei Chee Warmest Greetings from Hotel Grand Continental Kuantan! Thank you for taking time to inform us of your concern with your recent stay here at the hotel. We assure you that the Management views your comments with utmost importance.Our apologies for any inconvenience caused.Please be rest assured that, your feedback has been looked into. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our hotel.Thank you & Best Regards Santha Front Office
Faiz E.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 116 week(s) ago
Room not up to standards. When I entered the room, lights didn't work, no power. Mouldy.
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Mohd N. H. b. A.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 119 week(s) ago
No water supply in the morning after wake up from sleep.
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Abd m. b. y.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 125 week(s) ago
The room must always be vacuumed & put fragrance in the room, the bathroom is less gloomy
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Muhamad A. b. A. R.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 135 week(s) ago
First impression tengok bangunan hotel memang tak maintain. Bila masuk ke ruang jalan ke bilik berbau rokok. Tengok pintu bilik berhabuk. Masuk bilik sahaja tengok atas meja dan kulit folder menu berhabuk seperti bilik tak dikemas. terpaksa ambil kain alas kaki di bilik air untuk lap. Masuk bilik air pun sama.rambut bersepah di lantai dan di bucu-bucu dinding. Bathtub ada kesan simen sebab tub pecah. Air panas hanya ada di sinki sahaja. Dalam tub mandi tiada air panas. Pintu connecting room berhabuk teruk. Sudah pasti tak akan kembali ke hotel ini lagi sehingga segalanya berubah.
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Haziq
icon-origin-TRAVELOKA
6.7
/10
Reviewed 157 week(s) ago
Room cleanliness was bad. Converters dirty. Bathroom dirty.
1 people find it helpful
Mohd F. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
Check in pukul 9.30 mlm.. masuk bilik aircond bunyi bising.. report dekat receptionist mintak tukar bilik dia suruh tunggu maintenance check aircond.. mintak tukar bilik tak dapat.. dh la receptionist mukaa ketat.. xda senyum langsung.. baik g keje cuci jamban tak payah senyum kat sape² dalam jamban tu.. management pilih la orang yang betul² nak keje.. dah la penat seharian keje.. nak rehat dalam bilik tapi kena tunggu pulak..
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NOOR A. B. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 187 week(s) ago
Bilik yang selesa untuk bawa anak-anak bercuti. Parking pun banyak.
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Haris F.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 207 week(s) ago
Toilet not properly been cleaned.
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Wan H. B. T. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 251 week(s) ago
OK laa .. in the city area, easy to move .. the room is clean.
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NORUHAIDA B. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 267 week(s) ago
Every weekend my family choose this hotel for rest. Very recommended for holiday because near shopping mall, business centre, restaurant and others. No need to drive
2 people find it helpful
Mohammad Halmi Bin Kamaruddin
icon-origin-TRAVELOKA
4.5
/10
Reviewed 268 week(s) ago
Worst Stay Ever! Worst Customer Service! Booked through app and got confirmed through phone but when later showed up the receptionist said it was sold and given to other guest that walked in earlier without them booking through online.. This is outrageous and the Manager was not even around claimed the manager went home early.. how come got such manager mkn gaji buta!! left only 1 new staff and 1 senior staff which had no clue and how to resolve this issue..Glad they assigned us 2 rooms with 1 queen and 2 single but later we checked they actually gave us someone else room with their stuff inside..This is Horror madness!! How come they have the audacity to assigned us room without proper checking?!! Stupid or what?! Okay after they provide us different one..we came across another issue where the door key was loosen which us unable to close the door properly, when someone else could even access it after we leave the room!! To those who plans to go here, please think thrice not twice because it does happen to other guest while we are been served during our stay.. it might going to happen to you .. so just stay at other hotel please for the sake of your family safe and security. Put this hotel as your last option. P/S: 4 adults inclusive of 2 senior citizen parents
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4 people find it helpful
Number of reviews per page
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Bedroom 4 Hotel Grand Continental Kuantan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 448 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.6

Location

8.3

Service and Facilites

7.9

People often mention about Hotel Grand Continental Kuantan
All
도심까지의 거리 (3)
주변 환경 (2)
가족 친화적 (2)
직원 친절도 (2)
체크인/아웃 시간 (2)
객실 공간 (2)
침실 (2)
접근성 (1)
WIFI (1)
분위기 (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Grand Continental Kuantan

Number of reviews per page
20
40
Customer reviews
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Excellent stay. Staff are friendly. Love the vibe of the surroundings. Hope to come back here with my family again.
Find this review helpful?
A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 14 week(s) ago
The room was good, but the toilet should be better.
Find this review helpful?
Profile Picture
LEE H. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 58 week(s) ago
There is no lift from basement parking to lobby hotel.
Find this review helpful?
n***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 66 week(s) ago
The staff very polite and helpful. Will repeat again next time.
Find this review helpful?
G***t
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 70 week(s) ago
Hotels seems to be very quiet and I'm the only customer stayed in. Lighting are poor, the lobby look doom as well as the hotel buildings whereby it seems not operating neither exists at night.
Find this review helpful?
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 87 week(s) ago
Check in lambat. Terpaksa menunggu hampir 1 1/2 jam, kerana bilik belum dikemas. Kebersihan kurang memuaskan terutamanya tandas 😐.
Find this review helpful?
Profile Picture
Zahid b. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 91 week(s) ago
Its nice to stay and the environment is silent.
Find this review helpful?
Mohamad A. B. A. Z.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 101 week(s) ago
Dirty toilet, hotel smells unpleasant.
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Find this review helpful?
Yap Wei Chee
icon-origin-TRAVELOKA
5.6
/10
Reviewed 109 week(s) ago
The room is to dilapidated. Hope they can asap upgrade their hotel.
1 people find it helpful
Accommodation's Reply
06 Oct 2023
Dear Yap Wei Chee Warmest Greetings from Hotel Grand Continental Kuantan! Thank you for taking time to inform us of your concern with your recent stay here at the hotel. We assure you that the Management views your comments with utmost importance.Our apologies for any inconvenience caused.Please be rest assured that, your feedback has been looked into. Actions have definitely been taken accordingly and continuous enhancement exercise for both personnel and facilities are on-going at our hotel.Thank you & Best Regards Santha Front Office
Faiz E.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 116 week(s) ago
Room not up to standards. When I entered the room, lights didn't work, no power. Mouldy.
Find this review helpful?
Mohd N. H. b. A.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 119 week(s) ago
No water supply in the morning after wake up from sleep.
Find this review helpful?
Abd m. b. y.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 125 week(s) ago
The room must always be vacuumed & put fragrance in the room, the bathroom is less gloomy
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Muhamad A. b. A. R.
icon-origin-TRAVELOKA
5.6
/10
Reviewed 135 week(s) ago
First impression tengok bangunan hotel memang tak maintain. Bila masuk ke ruang jalan ke bilik berbau rokok. Tengok pintu bilik berhabuk. Masuk bilik sahaja tengok atas meja dan kulit folder menu berhabuk seperti bilik tak dikemas. terpaksa ambil kain alas kaki di bilik air untuk lap. Masuk bilik air pun sama.rambut bersepah di lantai dan di bucu-bucu dinding. Bathtub ada kesan simen sebab tub pecah. Air panas hanya ada di sinki sahaja. Dalam tub mandi tiada air panas. Pintu connecting room berhabuk teruk. Sudah pasti tak akan kembali ke hotel ini lagi sehingga segalanya berubah.
Read More
Find this review helpful?
Haziq
icon-origin-TRAVELOKA
6.7
/10
Reviewed 157 week(s) ago
Room cleanliness was bad. Converters dirty. Bathroom dirty.
1 people find it helpful
Mohd F. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 166 week(s) ago
Check in pukul 9.30 mlm.. masuk bilik aircond bunyi bising.. report dekat receptionist mintak tukar bilik dia suruh tunggu maintenance check aircond.. mintak tukar bilik tak dapat.. dh la receptionist mukaa ketat.. xda senyum langsung.. baik g keje cuci jamban tak payah senyum kat sape² dalam jamban tu.. management pilih la orang yang betul² nak keje.. dah la penat seharian keje.. nak rehat dalam bilik tapi kena tunggu pulak..
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NOOR A. B. S.
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9.7
/10
Reviewed 187 week(s) ago
Bilik yang selesa untuk bawa anak-anak bercuti. Parking pun banyak.
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Haris F.
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6.0
/10
Reviewed 207 week(s) ago
Toilet not properly been cleaned.
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Wan H. B. T. B.
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8.5
/10
Reviewed 251 week(s) ago
OK laa .. in the city area, easy to move .. the room is clean.
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NORUHAIDA B. G.
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9.7
/10
Reviewed 267 week(s) ago
Every weekend my family choose this hotel for rest. Very recommended for holiday because near shopping mall, business centre, restaurant and others. No need to drive
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Mohammad Halmi Bin Kamaruddin
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4.5
/10
Reviewed 268 week(s) ago
Worst Stay Ever! Worst Customer Service! Booked through app and got confirmed through phone but when later showed up the receptionist said it was sold and given to other guest that walked in earlier without them booking through online.. This is outrageous and the Manager was not even around claimed the manager went home early.. how come got such manager mkn gaji buta!! left only 1 new staff and 1 senior staff which had no clue and how to resolve this issue..Glad they assigned us 2 rooms with 1 queen and 2 single but later we checked they actually gave us someone else room with their stuff inside..This is Horror madness!! How come they have the audacity to assigned us room without proper checking?!! Stupid or what?! Okay after they provide us different one..we came across another issue where the door key was loosen which us unable to close the door properly, when someone else could even access it after we leave the room!! To those who plans to go here, please think thrice not twice because it does happen to other guest while we are been served during our stay.. it might going to happen to you .. so just stay at other hotel please for the sake of your family safe and security. Put this hotel as your last option. P/S: 4 adults inclusive of 2 senior citizen parents
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