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  6. Hotel Sentral Melaka

Hotel Sentral Melaka

Hotel
No. 20 Jalan Tun Sri Lanang, Melaka City Center, Melaka City, Melaka State, Malaysia, 75100
See all photos
Convenient
8.1/10
According to 385 guests
5 guests talked about friendly staffsGood service & friendly staff
Anggy A.
See all reviews
Based on 143 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
China Hill
(0.80 km)
Cheng Hoong Teng Temple
(1.00 km)
Cheng Ho's Cultural Museum
(1.06 km)
Jonker Street Night Market
(1.08 km)
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Review by Traveloka users
Review

Based on 248 reviews

8.1
Convenient
Fantastic
51
Very Good
241
Satisfying
46
Average
47
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
Will stay next time and the staff best service
9.7
Will stay next time and the staff best service
5.8
- Family vacation
Many things in room not working. Hair dryer, electric kettle spoiled, window cannot be locked, toilet cistern spoiled. Room was big though and enough chairs in the room.
6.6
- Business travel
Hand bitten by bugs on the bed.
10
- Family vacation
Good accommodation, staff hospitality. Great
9.7
- Family vacation
The room is nice, clean, comfortable. Strategic location.
5.5
- Family vacation
Not sure if I just walked in to a 3-stars or a no-star hotel. The toilet wasn't cleaned, the room was smelly, no body wash other than one very tiny little bottle and a half-size of a credit card soap bar, to be shared with the whole family of 3. The only plus side is probably the location of the hotel. I guess.
8.4
- Family vacation
The room had dust on the floor. Air con temperature could not be adjusted as the control panel did not seem to work properly. Sound proofing is not there. Sounds from nearby rooms and corridor were heard continuously especially in night times. Bed was comfortable. Toilet was clean.
7.0
- Family vacation
ok not bad. reception give warm welcome. so far so good
5.8
- Family vacation
Very bad experience. AC is not cool. Easily said it's so hot for whole family and can't even sleep in peace. Towels given are 2 pieces even though the room is for 3 adult guests. This is 2nd and last time here. Consider finding other hotels first unless you got no choice. Your money deserves better comfort and service.
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Based on
143 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business8
Couples30
Solo travel7
Family66
Friends getaway21
Rating Result
Very Bad
12
Bad
25
Average
50
Very Good
44
Extraordinary
12
mohairsam
Poor house keeping in a supposedly classy hotel.
My wife and I checked in 2 evenings ago. We felt cheated the moment we were about to sleep. First, water heater was not working, the bed sheets were dirty and smelly, no drinking water provided and the only soap provided was a tiny refilled bottle of liquid soap which had more liquid than soap as the liquid soap dispenser was not working. No tissue paper provided on the dressing table. The next morning with the curtains drawn out we discovered that the carpet had unwashed stains. We paid top ringgit RM220+ on a Thursday evening for a room with a double and single bed. I complained at check out the next morning after breakfast.
Couples - Oct 5, 2017
nat31591
Great Vacay
our trip to Melaka was so fun & awesome! we arrived a lil bit early @ 1230noon and the room was ready for us to checked in. easy check in / check out. we reserved the Superior Triple room, quite big and clean. the hotel was only 5 minutes away walking distance from the jetty to take the cruise. the cruise ticket cost is MYR15.00/adult (Public holiday) & MYR10.00 (Weekdays) for local people. the only thing that spoiled our trip is when we had a dinner @My Asam Pedas Cafe (near the Melaka river/ behind Maritime Museum Ship). dont understand how did they served that kind of poor service to this attraction area!we have to wait half an hour for someone to took our order and another half an hour for the food! food suck and super cold!
- Aug 13, 2017
MYJIKO
Short road trip
Booked the Family Room for a very good price sans breakfast. No opportunity to survey the hotel facilities. Lobby was somewhat cluttered maybe due to the Ramadan buffet set up. Room allocated on 16th floor at the end of corridor. Such a long walk especially with fussy children. Hotel provides water stations however more appropriate with a room kettle. Room was exceptionally clean and dust free. Would settle for a better class hotel in future.
Family - Aug 3, 2017
natasya5
For budget stay is okay
- this hotel is just okay for sleep and basic breakfast and nothing more. We booked 3 room for our family member's birthday celebration in melaka. We specifically requested for a room birthday decoration for one of the room but our request are not fulfilled. Maybe the hotel has no such thing to fulfill the guest needs. Family room is basic and deluxe room is better with carpet. Breakfast is very basic with nasi goreng, bread, coffee and tea. We are a bit frustrated because we expect more from this type of hotel which carry 3 star. Only stay here if youre in budget and need a place just for sleep.
Family - Aug 2, 2017
ezreefa
Not same as picture
The room was outdated and old furniture as picture, the pool was small but its ok...the price quite expensive for the poor room i pay RM112/night.. The staff was ok.. Will think twice to booked it again...
Family - Jul 24, 2017
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Hotel facility

Description

Hotel policy

  • Public Facilities
    • 24-hour room service
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Coffee/tea in lobby
    • Elevator
  • Hotel Services
    • Concierge
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • 24-hour security
    • Bellhop
    • 24-hour Receptionist
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
  • General
    • Family room
    • AC
    • Non-smoking room
    • Ballroom
    • Banquet
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Supermarket
    • Laundry
  • Business Facilities
    • Meeting facilities
    • Photocopier
  • Food and Drinks
    • Buffet breakfast
  • Things to Do
    • Outdoor pool
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
Hotel Sentral Melaka is located in area / city Melaka City Center.

There are plenty of tourist attractions nearby, such as Cheng Hoong Teng Temple within 1 km, and Jonker Street Night Market within 1.08 km.

About Hotel Sentral Melaka

From business event to corporate gathering, Hotel Sentral Melaka provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Sentral Melaka.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Sentral Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Sentral Melaka is the right place to stay.

Please note that from 1 April 2014, all bookings are subjected to a MYR 2 Heritage Tax per room per day.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.