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  6. Hotel Sentral Riverview Melaka

Hotel Sentral Riverview Melaka

No.177, Jalan Tun Ali, Melaka Tengah, Melaka City Center, Melaka City, Melaka State, Malaysia, 75300
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According to 201 guests
3 guests talked about great locationNice place, nice people people love it
Linda M.
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Based on 135 traveler reviews
24-Hour Front Desk

Nearby attractions
Cheng Hoong Teng Temple
(1.18 km)
Jonker Street Night Market
(1.20 km)
Straits Chinese Jewelry Museum Malacca
(1.31 km)
Baba & Nyonya Heritage Museum
(1.39 km)
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Review by Traveloka users

Based on 115 reviews

Very Good
Show reviews that mention...
- Romantic Vacation
At first water heater is not supplying hot water but it comes to normal later of the day. Mattress is those with spring which I personally don't like it. I was given a corner lot room which is very big with sofa bed and sofa set. It is an old hotel with maintenance.
- Family vacation
Good. But far from good place.
This hotel service is bad. staff are impolite. they don't listen client says.
- Family vacation
Best. Clean. Receptionist is so kind and friendly.
- Backpacking
The best place to stay in malacca
good hotel...value for money!!
- Family vacation
Not bad but hotel facilities need improvement
- Family vacation
sometimes got ants around the floor
- Romantic Vacation
No shower foam, have a bad smell in the room, no mineral water, basically need more hygienic and clean
No hairdryer, no wifi, didn't clean the bed.
Based on
135 reviews
Review from
Solo travel9
Friends getaway18
Rating Result
Very Bad
Very Good
Average hotel but cheap so no big surprises
This hotel looks quite nice when you enter the lobby area but it is a shame the rest of the hotel doesn't match up to it. The Good - the bed was very comfortable and housekeeping did a reasonably good job at cleaning the room. The hotel is a little bit out of town but there is a supermarket beside it which is useful for getting snacks and toiletries. It also only takes 5-6 minutes in an Uber/taxi to get into the main tourist area. The Bad - the shower had weak pressure so didn't really flow that well. The air conditioning faced toward the bed which meant you got cold air in your face during the night. The corridors and room smelled a bit musty and gave the hotel a bit of rundown 70s/80s feel. The staff weren't too all that well trained and a bit hesitant in giving basic information such a wi-fi passwords, check-out times etc. The title "riverview" is stretching it a bit as the main view nearby is a big expressway! Overall an okay option if you're not too fussy but if you would like to be closer to the sights and a decent array of restaurants, I would recommend elsehwhere.
Couples - Oct 17, 2017
Not up to my expectation.. Too Bad
I was stay early oct 2017 with my family. Taken 2 rooms and the reception staff in mid night look exausted. Not smiling, no warm welcome. The moment entered the corridor i can imagine how terrible the room condition. Seriously need renovation and housekeeping really need more improvement. Very old smell and toilet was dirty. I cant sleep well which i dont know hw to describe. Old hotel. Lift was small and only 1 can be use that time. Surely need to do something or else charge RM50 per night and ppl still complaining i guess. Poor management. Lobby furniture can give thumbs up. Overall disapointed.
Family - Oct 12, 2017
Eddrion H
Way more terrible than terrible
This is by far the worst hotel i have visited. The lift was shaky, safety box was malfunctioned, fluorescent lamp was not in place, cover of electricity supply box was not closed. Then there were unknown stains in wardrobe, sand or dust in bed, ink stains on blanket, dirt stains in washroom. Definitely will never visit again.
Friends getaway - Oct 7, 2017
Not recommended.
Trust me, I've never been so excited to write a review, A BAD REVIEW. During the check-in, I've waited 20 minutes, doing nothing and standing there like a dumb. The staff was obviously not well-trained. As we entered the room, I felt regretful as I know I can get a so so much better hotel with the same price range than this. Only one lift was fuctioning and it was so narrow. Old and creepy corridor, room is big but also old, air-conditioning was indicating 20°C but it felt like 26°C. There is no toothbrush, toothpaste and shaving kit provided. You can't request iron and ironing board to your room and you need to iron your clothes at the corridor. YES AT THE CORRIDOR. There is only one card provided, it's difficult that if only one person wants to go out and another one wants to stay. Private parking was at outdoor. There was an extra pillow in the cabinet, that was the scariest pillow I ever seen. There was stains on it, and smell like there was someone never wash their hair for one month long laid on it. (WT*...) During the online booking process it was stated "breakfast included" in my room type, but as I check the breakfast time with the receptionist, she said that I have only room without breakfast. Alright then, I've read the review that someone said the breakfast is not good though. I booked for 2 nights, yes I'm still staying here with unpleasure mood.
Couples - Oct 6, 2017
Slack R
Dissapointed much! Good luck if you're staying here..
First of all, this is an old hotel, their aircon controller is fixed to the wall. So when you sleep and you feel cold, you had to get up from the bed and walk towards the door and adjust the temperature. And secondly, inside the fridge was soo dirty with soda stain from the previous guest. The coffee cups was dirty with coffee stain. Seriously gross..I wanna feedback about the bathroom. They can provide u hairdryer but cant provide you a simple toothbrush. The bathroom door squeaking whenever you open and close the bathroom door. Dissapointed much with this hotel. Paid RM100+/ night for this kind of hotel.
Couples - Sep 25, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Hotel Services
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
  • General
    • AC
    • Family room
    • Non-smoking room
  • Food and Drinks
    • Breakfast
    • Cafe
  • Business Facilities
    • Conference room
    • Meeting facilities
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Transportation
    • Secure parking
  • Nearby Facilities
    • Shops

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Hotel Sentral Riverview Melaka is a hotel in a good neighborhood, which is located at Melaka City Center.

Not only well positioned, but Hotel Sentral Riverview Melaka is also one of hotels near the following Cheng Hoong Teng Temple within 1.18 km and Jonker Street Night Market within 1.2 km.

About Hotel Sentral Riverview Melaka

From business event to corporate gathering, Hotel Sentral Riverview Melaka provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Sentral Riverview Melaka.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Sentral Riverview Melaka exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Sentral Riverview Melaka is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Sentral Riverview Melaka is the right place to stay.

14:00 - Check In
12:00 - Check Out

*Effective from 01st April 2012, Melaka Heritage Fee @ MYR2.00nett per room per night will be imposed which to be paid directly at hotel (not included in the room rate and taxes stated herein)*
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.